Lead the design and governance of data architecture for a major customer experience transformation programme. Responsible for mapping current and future data landscapes, creating data models, and ensuring seamless integration and migration across multiple systems
- Develop and document as-is/to-be data landscapes
- Create and maintain data models, taxonomies, and account hierarchies
- Define data flows, integrations, and dependencies across CRM and broker systems
- Identify data priorities, risks, and interdependencies
- Collaborate with analysts and engineers to validate requirements
- Lead data migration and transformation strategies
- Govern data quality, modelling standards, and documentation
- Align business process design with data architecture