French-Speaking Customer Service/Admin Assistant
Are you fluent in French and English with a passion for providing excellent customer service? This role is perfect for someone with strong organisational and problem-solving skills, looking to contribute to a supportive team
Client Details
The company is a well-established organisation within the industrial / manufacturing sector. They are known for their commitment to excellence and providing high-quality products and services. As part of their team, you'll join a business that values professionalism and expertise.
Description
- Deliver exceptional customer service to French-speaking clients, addressing their queries and concerns effectively.
- Act as a key contact for customers, maintaining strong and professional relationships.
- Manage customer orders, ensuring accuracy and timely processing.
- Provide support for customer inquiries related to products, services, and deliveries.
- Collaborate with internal departments to resolve customer issues promptly.
- Maintain accurate records of customer interactions and transactions.
- Assist in translating documents and communications as required.
- Contribute to continuous improvement initiatives within the customer service department.
Profile
A successful French-Speaking Customer Service/Admin Assistant professional should have:
- Proven experience in a customer service role within a professional environment.
- Fluency in French and English
- Strong organisational and multitasking abilities.
- Excellent problem-solving skills and attention to detail.
- Ability to work collaboratively within a team and independently when required.
Job Offer
- A competitive salary ranging from
- Working hours of 8am to 4pm, Monday to Friday, with one day working from home after probation.
- 23 days of holiday leave.
- Discretionary yearly bonus.
If this French-Speaking Customer Service role in the industrial / manufacturing industry aligns with your skills and aspirations, we encourage you to apply today!