Maintenance Officer - Ofsted Registered Children's Residential Home
Job Title: Maintenance Officer
Location: Eastbourne / East Sussex
About The Role:
This is a hands on, high accountability role responsible for maintaining safe, compliant and homely environments across our children's homes.
You will take ownership of day to day maintenance, repairs, and compliance related tasks, ensuring all properties meet the standards expected by Ofsted and internal quality frameworks. Where standards fall below expectation, you act immediately.
This role plays a critical part in ensuring our homes are not only compliant, but environments where children and young people feel safe, secure and cared for.
Key Responsibilities:
As a Maintenance Officer, you will:
- Carry out day to day maintenance and repairs across multiple residential homes
- Complete works across general trades including basic plumbing, carpentry, painting and decorating
- Conduct routine property inspections to identify and resolve maintenance issues proactively
- Respond to urgent maintenance issues and emergencies in a timely and effective manner
- Ensure all homes meet health and safety and compliance standards at all times
- Support with property readiness for new home openings, refurbishments and improvements
- Maintain accurate records of completed works, outstanding tasks and compliance actions
- Liaise with external contractors where specialist works are required and oversee quality of delivery
- Support with fire safety checks, risk assessments and general compliance requirements
- Ensure tools, equipment and materials are used safely and maintained appropriately
- Identify risks or concerns and escalate where regulatory, safeguarding or safety thresholds require it
- Embed SuperCare's culture, values and "Only Outstanding" principles through the environments you maintain
About You:
We are looking for a proactive and reliable maintenance professional, you should have
- Proven experience in a maintenance, facilities or repair role
- Practical skills across multiple trades (e.g. plumbing, carpentry, decorating)
- Strong understanding of health and safety within a property or facilities setting
- Ability to work independently and manage your own workload effectively
- Good problem solving skills and a solution focused approach
- Strong attention to detail and pride in delivering high standards
- Ability to respond calmly and effectively to urgent or reactive issues
- Full UK driving licence
- Experience working within residential or care environments (desirable)
- Knowledge of compliance requirements within children's homes (desirable)
Working Pattern:
Full time role with flexibility required:
- 09:00am - 17:00pm or 08:30am - 16:30pm
- Flexibility required to deliver evening or occasional weekend hours in line with operational needs
- Travel required across Eastbourne and London homes
What We Offer:
- Competitive salary package
- Private healthcare
- 24/7 GP access
- Gym membership contribution
- Fully funded Level 3 and Level 5 Qualifications
- Pension scheme
- Enhanced maternity and paternity leave
- Wellbeing support
- Clear progression pathways
- Opportunity to support and shape training across a growing organisation
Apply Today:
If you take pride in your work, act quickly when standards fall below expectation and want to make a meaningful impact on the environments our young people live in, we would like to hear from you.
Safer Recruitment
All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.
Please note, we are unable to provide visa sponsorships. Applicants must already have the legal right to work in the UK.