Job Description
We're looking for a proactive, confident and commercially minded Membership Growth Coordinator who enjoys working towards targets and creating opportunities.
In this role, you'll play a key part in driving membership growth by managing enquiries, following up leads, and converting interest into membership. You'll be organised, consistent in your approach, and confident communicating with a wide range of people.
You'll take ownership of the sales journey, from first enquiry through to conversion, ensuring every opportunity is maximised while delivering a positive and supportive customer experience.
You'll also support the development of sales confidence across site teams, helping to improve the overall customer journey and conversion experience.
If you're motivated by achieving targets and enjoy working in a fast-paced, people-focused environment, this could be the perfect role for you.
Summary of Main Duties
Personal Specification
Profile (Essential)
Experience (Essential)
Qualifications (Essential)
Specialist Knowledge (Essential)
Other (Essential)
Closing Date:
18/04/2026
We're looking for a proactive, confident and commercially minded Membership Growth Coordinator who enjoys working towards targets and creating opportunities.
In this role, you'll play a key part in driving membership growth by managing enquiries, following up leads, and converting interest into membership. You'll be organised, consistent in your approach, and confident communicating with a wide range of people.
You'll take ownership of the sales journey, from first enquiry through to conversion, ensuring every opportunity is maximised while delivering a positive and supportive customer experience.
You'll also support the development of sales confidence across site teams, helping to improve the overall customer journey and conversion experience.
If you're motivated by achieving targets and enjoy working in a fast-paced, people-focused environment, this could be the perfect role for you.
Summary of Main Duties
- Sales & Lead Management
- Membership Growth & Performance
- Customer Journey & Experience
- Training & Team Support
- Campaign & Marketing Support
- Outreach & Partnerships
- Admin, Reporting & Coordination
- Collaboration & Communication
Personal Specification
Profile (Essential)
- Proactive and self-motivated with a strong work ethic
- Confident communicator, particularly over the phone
- Target-driven with a focus on achieving results
- Organised with strong attention to detail and follow-up discipline
- Enthusiastic and positive approach to sales and customer engagement
Experience (Essential)
- Experience in a sales or target-driven customer-facing role
- Experience handling enquiries and following up leads
- Experience working towards and achieving performance targets
Qualifications (Essential)
- GCSE (or equivalent) in English and Maths
Specialist Knowledge (Essential)
- Understanding of the sales process from enquiry to conversion
- Awareness of the importance of customer journey and experience
- Basic IT skills including Microsoft Office
Other (Essential)
- Ability to work flexible hours, including evenings and weekends
- Willingness to travel between sites when required
- Commitment to delivering excellent customer service
- Full UK driving licence and access to a vehicle
Closing Date:
18/04/2026