We re working with a well-established and highly regarded business in the Horsham area who are looking to appoint a QA Supervisor to support and strengthen their Quality function.
This is a fantastic opportunity for someone with a strong background in quality assurance within manufacturing who is ready to step into a supervisory-level role with real responsibility and variety.
The Role
As QA Supervisor, you ll play a key role in maintaining and improving the Quality Management System (QMS), working closely with the Quality Manager and wider teams across the business.
Your responsibilities will include:
- Planning, scheduling and conducting internal QMS audits
- Managing approved supplier lists and monitoring supplier performance (KPIs)
- Investigating supplier issues and leading corrective actions
- Supporting customer returns, complaints and 8D investigations
- Liaising directly with customers on quality-related matters
- Maintaining document control and supporting continuous improvement activities
- Managing non-conformances (NCRs) from identification through to resolution
- Overseeing equipment calibration (internal & external) and asset tracking
- Supporting goods-in, in-process and final inspections when required
- Assisting with external audits (BSI/customer) and compliance documentation (RoHS, REACH etc.)
- Contributing to health & safety and wider compliance activities
This is a hands-on role where no two days are the same, ideal for someone who enjoys both operational and systems-based quality work.
About You
We re looking for someone who can bring both technical knowledge and a proactive, solutions-focused mindset:
- Strong working knowledge of ISO9001:2015 and EN9120:2018
- Qualified ISO9001 Internal Auditor
- Confident in 8D investigations and root cause analysis
- Experience with inspection and calibration of measurement equipment
- Strong attention to detail and ability to prioritise workload
- Confident communicator, comfortable liaising with customers and suppliers
- Good IT skills, including Microsoft Office
What s in it for you?
- Salary £35,000 £40,000
- Opportunity to step into a supervisory-level role with real ownership
- Varied role across audits, compliance, supplier quality and inspections
- Supportive team environment with opportunities to develop
If you re looking for a role where you can genuinely make an impact on quality standards and processes, this could be a great next step.
Harris lord is acting as an Employment agency in relation to this role
Salary range
- £35,000 - £40,000