Receptionist

Job Title: Receptionist

Location: Brighton, East Sussex (Office-based)Salary: Competitive (dependent on experience)Reporting to: Office Manager / Operations Manager

Role Overview

We are seeking a friendly, professional, and organised Receptionist to be the first point of contact for our business in Brighton. This role is essential in creating a positive and welcoming experience for visitors, clients, and staff, while ensuring the smooth day-to-day running of front-of-house operations.

The ideal candidate will have excellent communication skills, a confident telephone manner, and a proactive approach to administrative tasks.

Key Responsibilities

Front-of-House Duties

• Greet visitors and clients in a professional and welcoming manner
• Manage the reception area, ensuring it is tidy and presentable at all times
• Handle incoming calls, transferring them to the appropriate departments

Administration & Support

• Manage incoming and outgoing post and deliveries
• Maintain visitor logs and security procedures
• Provide general administrative support to the wider team

Scheduling & Coordination

• Book meeting rooms and manage office calendars
• Coordinate refreshments and setup for meetings where required
• Assist with internal events or office activities

Communication

• Act as a key point of contact for enquiries via phone, email, and in person
• Ensure messages are accurately recorded and passed on promptly
• Liaise with internal teams and external visitors

Office Support

• Monitor office supplies and place orders when needed
• Support the Office Manager with general day-to-day operations
• Assist with onboarding of new starters (e.g. access passes, desk setup)

Skills & Experience

Essential

• Previous experience in a receptionist, front-of-house, or customer-facing role
• Excellent verbal and written communication skills
• Strong organisational and multitasking abilities
• Professional and friendly manner
• Good IT skills, including Microsoft Office

Desirable

• Experience in a corporate or office environment
• Familiarity with switchboard or phone systems
• Experience supporting administrative or office management tasks

Personal Attributes

• Welcoming, approachable, and customer-focused
• Highly organised with attention to detail
• Reliable and punctual
• Able to remain calm and professional in a busy environment
• Positive attitude and team-oriented

What We Offer

• Competitive salary and benefits package
• Opportunities for career progression within administration or office management
• Supportive and collaborative working environment in Brighton
• Training and development opportunities

How to Apply

Please submit your CV and a brief cover letter outlining your experience and suitability for the role.