Sales Advisor

Sales Advisor

• Location: East Grinstead, West Sussex
• Job Type: Full-time

Are you looking to join a fantastic business based in East Grinstead who have over 40 years experience in their field? An exciting opportunity has arisen for an experienced Sales Advisor to join a thriving team. This role will be a key part to delivering the sales strategy and achieving revenue objectives. This position involves promoting and selling our product range to a diverse customer base, providing expert technical guidance and developing strong client relationships to enhance customer satisfaction and loyalty.

Day-to-day duties of the role:

• Serve as the first point of contact for incoming sales enquiries, addressing customer concerns or issues in a professional and timely manner.
• Proactively identify and pursue sales opportunities through upselling and cross-selling.
• Evaluate complex customer needs and challenges, delivering tailored solutions, practical advice, and technical guidance to support purchasing decisions.
• Maintain an in-depth technical knowledge of our product line, including features, benefits, and technical specifications.
• Establish and maintain strong relationships with customers, ensuring they receive high levels of support and advice.
• Prepare accurate and competitively priced quotes and proposals based on customer requirements.
• Integrate cross-selling and upselling strategies to maximise revenue and profit.
• Collaborate with colleagues in Operations to ensure smooth order processing, delivery, and customer satisfaction.
• Maintain accurate records of sales activities and customer interactions to enable the generation of regular sales reports and forecasts for management.
• Act as a mentor and provide guidance to more junior members of the team.

Required Skills & Qualifications:

• Proven experience in a business-to-business sales role, ideally within construction, building materials, manufacturing, distribution, or a related commercial sector.
• Strong commercial acumen with a track record of achieving and exceeding sales, margin, and activity targets.
• Strong understanding of building and construction terminology, materials, and principles.
• Experience preparing accurate and competitive sales quotations and diligently progressing sales opportunities.
• Confident and professional communicator, experienced in engaging directly with customers.
• Ability to manage a high-volume workload effectively, prioritising tasks in a fast-paced environment.
• Competent in the use of sales-related systems to manage customer data and track opportunities.
• Strong problem-solving capability, with the ability to assess customer needs and recommend appropriate products or solutions.
• Ability to work collaboratively within a team environment, supporting colleagues to achieve shared objectives.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Dynamic and supportive work environment.

If you feel this could be the next career move for you, then please apply online now to avoid disappointment.