Service Coordinator
Location: Bognor Regis
Are you looking for a role that offers a great work-life balance with a 4-day working week, Monday to Thursday?
Do you have experience scheduling engineers, alongside strong administration, organisational, and customer service skills?
We are recruiting for a Service Coordinator on behalf of our client, a well-established and growing alarm company with over 20 years of success in the industry. They provide a full range of services including installation, maintenance, fault finding, and repair of CCTV systems.
The Role
As a Service Coordinator, you will play a key role in supporting the engineering team and ensuring smooth day-to-day operations.
Your responsibilities will include:
Scheduling planned maintenance/ repair visits for engineers
Answering inbound calls from clients and providing excellent customer service
Raising and scheduling jobs efficiently
Coordinating engineers for site attendance
Raising job orders
General administrative duties
Handling incoming calls and queries
Supporting with ad hoc stock room tasks
Salary & Benefits
Basic salary: £26,000 - £28,000 (depending on experience)
Working hours: 7:30am - 4:00pm, Monday to Thursday
Excellent work-life balance with a long weekend every week
Requirements
Must live within a commutable distance of Bognor Regis
Previous experience as a Service Coordinator.
Strong IT skills, including proficiency in Microsoft Office
Highly organised with a strong customer service focus