Location: Laughton, East Sussex
Travel: 50%+ UK and regular international
Work Hours: 37 hours/week
We're working with a leading technology business in East Sussex looking for a Service Engineer to join their Field Service team. This is a full-time, hands-on role focused on supporting, installing, and maintaining highly specialised scientific equipment used across the UK and internationally.
This is an excellent opportunity for someone with a mechanical or electrical engineering background who enjoys problem-solving, working with customers, and travelling as part of their job. Over 50% of the role involves travel across the UK and regurly overseas; EU, non EU, Russia, Far East, Middle East and USA. You must be able to travel freely to these countries
Key Responsibilities:
Diagnose, repair, and service scientific instruments both on-site and in the field.
Provide remote technical support via phone and email.
Install Cryo Transfer systems and train customers in their use.
Liaise with customers and internal teams to coordinate logistics and escalate issues.
Promote service parts and maintenance contracts.
Maintain detailed service records and support performance tracking.
Occasionally support product testing and assembly.
Required Skills & Experience:
HNC/HND (or equivalent) in Mechanical or Electrical Engineering.
Strong hands-on ability with tools, wiring, soldering, and diagnostics.
Experience interpreting engineering and circuit diagrams.
Comfortable using test equipment (multimeters, micrometers, etc.).
Excellent customer communication and problem-solving skills.
Full UK driving licence
Valid passport required; Travel to EU, non EU, Russia, Far East, Middle East and USA. You must be able to travel freely to these countries.