Technical Project Manager

At RSA, we believe insurance is about people, not things. We provide our inspiring colleagues the support and opportunity to grow together, shape the future, and win as a team. We are going through a transformation journey, providing our people with opportunity to be integral to improving our service and delivering better products to brokers and customers. We are a proud member of the Intact family, we feel part of something bigger, with a presence in North America, the UK and Europe.

We have a bold ambition to become the best Commercial Lines business in the UK, demonstrated by our recent acquisition of NIG and Farmweb, allowing us to scale by leveraging our combined financial strength and importantly ensure our people feel the benefits of our joint capabilities.

We are currently recruiting for a Technical Project Manager to join our established and experienced Chief Information Office team here at RSA on a hybrid basis.

Your Role

The purpose of this role is to manage the delivery of infrastructure-focused technology projects, ensuring solutions are aligned with existing platforms, service architecture, and deployment strategies. You will lead the planning and execution of infrastructure initiatives across networking, server platforms, storage, cloud environments, and security, with a strong emphasis on operational readiness and scalability.

You are accountable for coordinating cross-functional teams to deliver infrastructure projects within agreed parameters of cost, time, and quality. You will have solid technical knowledge across core infrastructure domains including enterprise networks, firewalls, server operating systems (physical and virtual), middleware, databases, cloud services (IaaS/PaaS), and cybersecurity.

About You

We are looking for some of the key accountabilities below:

• Defining and agreeing infrastructure project benefits and value, ensuring scope, outputs, and success criteria are aligned to deliver tangible improvements in performance, resilience, and operational efficiency.
• Leading the development of infrastructure service architecture, embedding operational controls and standards to support sustainable, secure, and scalable technology and business service outcomes.
• Operating within established governance frameworks, ensuring compliance with infrastructure standards, security policies, and change control processes.
• Supporting timely decision-making through structured reporting, escalation processes, and proactive stakeholder engagement.
• Leading and motivating cross-functional project teams, including infrastructure engineers, architects, and third-party providers, to achieve project outcomes.

We are also looking for the following skills:

Technical Project Management Skills:

• End-to-end delivery of infrastructure projects, ensuring teams have the right technical skills, resources, and support to deliver across network, server, storage, and cloud domains.
• Scoping, planning, and estimating infrastructure work, defining delivery structures and ways of working that suit the complexity and scale of infrastructure programmes.
• Status reporting, providing clear updates to Portfolio and Enterprise forums, including impact assessments, mitigations, and ad hoc reporting as required.
• Agile delivery capability, with the flexibility to apply Waterfall, Agile, or Hybrid methodologies depending on the nature of the infrastructure project.

Soft Skills:

• Strong collaboration and communication, engaging stakeholders across business and delivery partners to clarify infrastructure outcomes, timelines, and value.
• Leadership and motivation, guiding infrastructure and platform teams to deliver high-quality outcomes aligned with business needs.
• Influencing and negotiation, adapting communication style to secure buy-in and drive infrastructure outcomes.
• Problem-solving and decision-making, navigating technical challenges and escalating appropriately to maintain momentum.

What we offer you

At RSA we put our people first. We have adopted hybrid working as standard, to give you a better work/life balance and an excellent flexible working mindset. That is on top of a comprehensive range of benefits, including pension contributions of up to 11% looking after you now, and in the future.

We will give you countless opportunities to continuously develop, alongside a diverse and passionate community of experts, the best the industry has to offer. You will be empowered to be your best self, do your best work, and make a meaningful impact. Our employee promise allows you to shape the future, win as a team, and grow with us.

About Us

We celebrate individuality and it is important to us that we have a culture where our people feel respected and valued for who they are.

We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.

We understand that home life is a priority and are happy to consider reduced hours or job shares.

If you think you would be a great fit for us, but do not meet all the requirements of the role, please contact us as we would love to discuss how RSA could be the next step in your career journey.

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.

If you wish to be considered under the scheme then please answer yes to the question Do you wish to be considered under the Disability Confident Scheme? in RSAs application form

Please let us know if there are any changes we could make to the application process to make it easier and more comfortable for you. Contact our recruitment team so we can work with you to support you throughout your application.