Temporary Customer Service Advisor

We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced operation on an initial 6-8 week temporary basis, with a possibility of a permanent role for the right candidate.

This is a great opportunity for someone who prides themselves on delivering exceptional customer service, thrives in a collaborative environment, and enjoys being busy.

The Role

You will be responsible for providing best-in-class customer service to a wide range of stakeholders ensuring the operation runs efficiently and effectively at all times.

Key Responsibilities

• Acting as a key point of contact for customers via phone and email, responding in a timely and professional manner

• Building and maintaining strong customer relationships

• Liaising effectively with internal teams to support daily operations

• Handling customer queries and complaints efficiently and professionally

• Assisting with delivery queries and resolving issues

• Generating quotes and ensuring all queries are dealt with accurately

• Completing all documentation and data input accurately and to company standards

• Ensuring daily reporting is completed on time and to a high standard

About You

• Previous experience in customer services

• Excellent communication skills, both written and verbal

• Strong attention to detail and high levels of accuracy

• Confident handling queries and complaints in a professional manner

• Well organised, proactive, and able to work under pressure

What's On Offer

• Immediate start

• 6-8 week temporary assignment

• Potential for a permanent position for the right person

• Supportive team environment

If you are looking for a short-term opportunity with long-term potential, and enjoy working in a customer-focused, operational role, we'd love to hear from you