Training Manager - Ofsted Registered Children's Residential Home
Job Title: Training Manager
Location: Eastbourne (with travel to London as required)
About The Role:
We are looking for an experienced and driven Training Manager to lead the development and delivery of high quality training across our residential children's homes.
This role is critical in ensuring our teams are equipped with the skills, knowledge and values required to support children and young people with complex emotional, behavioural and mental health needs. You will play a key role in embedding our therapeutic approach, strengthening practice across homes, and ensuring full compliance with Ofsted and regulatory standards.
As Training Manager, you will take ownership of the training strategy, oversee qualification pathways, and lead on quality assurance. You will also act as the registered centre manager with our awarding organisation (NCFE), ensuring all learning and assessment activity meets required standards.
This is a hands on role where you will design and deliver training, support staff development and work closely with operational leaders to continuously improve practice across the organisation.
Key Responsibilities:
As a Training Manager, you will:
- Lead the design and delivery of mandatory and bespoke training programmes across all homes
- Deliver training that is trauma informed, attachment aware and child centred
- Assess staff competence and support ongoing professional development
- Deliver and oversee assessments for Level 3 and Level 5 Diplomas
- Carry out Internal Quality Assurance (IQA) activities to maintain high standards
- Maintain accurate training records and ensure audit and inspection readiness
- Act as the registered centre manager with the awarding organisation (NCFE)
- Work with managers to identify training needs across services
- Coach and mentor staff to support CPD and qualification progression
- Support induction and onboarding to ensure staff are prepared and confident
- Ensure all training aligns with Ofsted requirements and safeguarding standards
- Monitor training compliance, including refreshers and expiry tracking
- Provide leadership and oversight to Training Coordinators
- Manage training priorities, qualification pathways and development plans in line with business needs
- Embed SuperCare's culture, values and "Only Outstanding" principles across all training delivery
About You:
We are looking for a skilled Learning & Development professional with experience in social care, you should have:
- Level 3 Award in Education & Training (or equivalent), with willingness to achieve Level 5
- TAQA/A1 Assessor qualification
- IQA qualification
- Level 5 Diploma in Residential Childcare (or equivalent)
- Strong understanding of safeguarding, child development and trauma informed practice
- Knowledge of Children's Homes Regulations 2015 and Working Together to Safeguard Children
- Experience designing and delivering blended learning programmes
- Excellent communication, presentation and interpersonal skills
- Proven ability to engage, motivate and develop staff teams
- Experience assessing Diplomas up to Level 5 (desirable)
- Experience working within residential childcare or social care settings (desirable)
- Experience leading a training function or team (desirable)
Working Pattern:
Full time role with flexibility required:
- 09:00am - 17:00pm or 08:30am - 16:30pm
- Flexibility required to deliver evening or occasional weekend training sessions in line with operational needs
- Travel required across Eastbourne and London homes
What We Offer:
- Competitive salary package
- Performance related bonus schemes
- Private healthcare
- 24/7 GP access
- Gym membership contribution
- Extensive training and CPD opportunities
- Fully funded Level 3 and Level 5 Qualifications
- Pension scheme
- Enhanced maternity and paternity leave
- Wellbeing support
- Clear progression pathways
- Opportunity to shape and lead training across a growing organisation
Apply Today:
If you are passionate about developing people, improving practice and making a meaningful impact on the lives of children and young people, we would love to hear from you.
Safer Recruitment:
All roles are subject to Enhanced DBS checks, referencing and full safer recruitment procedures.
Please note, we are unable to provide visa sponsorships. Applicants must already have the legal right to work in the UK.
Salary range
- £40,000 - £50,000
