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Service Advisor benefits package for Crawley Jaguar Land RoverJob Benefits · 25 days annual leave + Bank Holidays. · Company pension scheme · Employee referral programme · Working Pattern and applicable rotas · Annual bonus potential · Manufacturer training · Harwoods AcademyJOB PURPOSEThe role of the Service Advisor is to:<ul><li>Provide our customers with a warm, inviting and streamlined experience. Service Advisors will be required to build strong and trusting relationships whilst delivering outstanding levels of efficiency and communication.</li></ul><ul><li>Be a knowledgeable and supportive point of contact for customers requiring servicing or repair to their vehicles.</li></ul><ul><li>Successfully manage the flow of information between the workshop, the rest of the business and the customer to guarantee a highly satisfactory customer experience and to meet our brand standards.</li></ul><ul><li>Here at Harwoods, we highly value organisational, communication and time management skills along with a friendly smile.</li></ul>Department/Business/Location: ServiceReports to: Service ManagerKEY RESPONSIBILITIES<ul><li>Provide exceptional levels of customer service and ownership throughout your customer’s Harwoods experience.</li></ul><ul><li>Ensure a close relationship with the workshop to guarantee a high standard of communication for the customer.</li></ul><ul><li>Contribute to the achievement of productivity and customer satisfaction targets by meeting and exceeding individual KPI targets.</li></ul><ul><li>Handle customer enquiries and queries promptly and efficiently to create and maintain customer loyalty and retention.</li></ul><ul><li>Confidently establish an understanding agreement with the customer of the work to be carried out.</li></ul><ul><li>Accurately maintain the service department loading system in line with workshop capacity.</li></ul><ul><li>Manage the handover and administration and explain the work carried out on vehicle ensuring customers full understanding and authorisation.&nbsp;</li></ul><ul><li>Understand and adhere to manufacturer service requirements.</li></ul><ul><li>Maintain safe working practices and abide high standards of the business.</li></ul><ul><li>Take on additional responsibilities as required by the business.</li></ul>Skills &amp; RequirementsEssential<ul><li>Full UK driving licence.</li><li>Organised.</li><li>Smart appearance.</li><li>Confident.</li><li>Ability to excel in a team-based environment and achieve common goals.</li></ul>ExperienceDesirable<ul><li>Relevant experience in a customer facing role delivering excellent service.</li></ul> &nbsp;The Harwoods WayHarwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:We Treasure our people and our customersWe challenge ourselves to grow &amp; improveWe grab responsibilityWe run in the same direction as one teamWe inject energy and fun into our workWe are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, BMW &amp; Mini (Service), MANWe operate across 5 counties in the South East of England, namely:Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognitionAfter continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.We demand the best for our colleagues and our customers and look forward to your application at <a href="mailto:recruitment@harwoods.co.uk" target="_blank">recruitment@harwoods.co.uk</a>Skills for the jobLiteracy Numeracy Techincal

Manor Royal Business District

Service Advisor: Harwoods

HGV Class 1 Driver Nights Job Details Pay:&nbsp;£36,435 a year Job Type:&nbsp;Full-time, Permanent Shift and Schedule: 10-hour shift Night shift Monday to Friday (08:00 pm – 06:00 am) Benefits <ul> <li>Sick pay Free parking</li> <li>Cycle to work scheme</li> <li>Canteen</li> <li>Transport links</li> <li>On-site parking</li> </ul> Full Job Description For 50 years,&nbsp;Transvalair&nbsp;has remained one of the UK’s premier independent freight forwarding and logistics specialists. We are located in Crawley at our all-purpose site in Manor Royal. Are you seeking a driving job that offers&nbsp;stability, simplicity, and excellent benefits? Look no further! We’re providing a rare opportunity to join our team. We require&nbsp;HGV Class 1 Night Drivers&nbsp;to carry out pallet delivery and collection within our Pallet Network HUB. Our Tractor Units are&nbsp;brand new, out-of-the-box Scania 560’s – absolute beauties! What we offer: <ul> <li>Consistent Days Off:&nbsp;Enjoy working a Monday to Friday routine followed by two guaranteed days off – a rare perk in the industry!</li> <li>Simple and Stress-Free:&nbsp;Drive pre-loaded and off-loaded vehicles on a routine route, making your job easier.</li> <li>Work-Life Balance:&nbsp;Maintain a healthy work-life balance with predictable schedules, allowing you to make family plans.</li> <li>Supportive Environment:&nbsp;Join a team that values your well-being and provides a supportive work environment.</li> </ul> This role is ideal for HGV1 Drivers who feel they are treated as just “a number,” are tired of unpredictable hours and poor, shoddy vehicles. Transvalair is a forward-thinking business, up-to-date with technological tools to make your life simpler! What we need from you: At least&nbsp;1 year of HGV Class 1 experience&nbsp;in the UK. A valid&nbsp;Drivers CPC card. A valid Basic DBS disclosure will be required. Required Experience &amp; Licences HGV 1 driving: 1 year (required) Driver CPC (required) Work Location:&nbsp;In person

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