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Location: Hybrid – 3 days a week at VHQ, Crawley Hours: 37.5 per week, Monday to Friday Contract Type: Permanent Salary: Competitive Closing Date: 22nd October 2025<h2>In a nutshell</h2>At Virgin Atlantic, we're more than just an airline—we're a brand that reimagines the way people experience travel. With a bold vision to become the most loved travel company, we thrive on challenging the status quo, pushing the boundaries of aviation, and celebrating individuality every step of the way.As CRM Manager, you’ll define and deliver Virgin Atlantic’s CRM strategy, working closely with the Senior Manager, CRM Delivery. Leading a team of three CRM Leads—focused on Trade, Pre-Flight, and Flying Club (Loyalty)—you’ll oversee the execution of customer journeys across our owned channels (SMS, WhatsApp, email, and app).Your mission? To drive over incremental flown revenue, strengthen customer retention, and contribute directly to our NPS growth. You’ll champion CRM as a driver of business change, aligning with our goals of sustainable profitability and becoming the world’s most loved travel company.<h2>Day to day</h2><ul><li>Build and deliver a CRM strategy &amp; trading plan that enhances the pre-flight experience and drives Flying Club growth.</li><li>Lead and inspire a team of three CRM Leads, enabling them to deliver bold, insight-driven activations.</li><li>Partner with stakeholders across Virgin Atlantic to gain buy-in and deliver CRM initiatives aligned to business goals.</li><li>Champion automation and AI-driven ways of working—unlocking efficiency, scalability, and speed to market.</li><li>Develop CRM’s role in Flight+, Ancillaries, Upsell, Cross-Sell, and Online Retail to maximise revenue and margin.</li><li>Deliver personalisation at scale—enabling 1:1 lifecycle interactions across all CRM channels.</li><li>Activate segmentation strategies, embedding their value across the organisation.</li><li>Collaborate with Omnichannel Analytics, Data &amp; Delivery teams to ensure best-in-class execution and actionable insights.</li><li>Own Pre-Flight VoC performance, driving continuous improvements that contribute to overall NPS targets.</li><li>Enhance multi-touchpoint pre-flight journeys—delivering greater personalisation by cabin, destination, and segment.</li></ul><h2>About You</h2><ul><li>Degree-level qualification (or equivalent experience) with a proven track record of delivering commercial results through CRM.</li><li>Experience in a fast-paced, high-performing environment.</li><li>Strong data and insight-led mindset, with demonstrable CRM activation case studies.</li><li>Skilled in managing diverse stakeholders across business and technical domains.</li><li>Confident communicator with strong influencing, storytelling, and presentation skills.</li><li>Adept at resolving conflicts and aligning cross-functional teams.</li></ul><h2>Be Yourself – We Celebrate Difference</h2>At Virgin Atlantic, diversity and inclusion are at the heart of everything we do. We’re proud to be an equal opportunity employer and welcome applications from all backgrounds. If you require any adjustments during the recruitment process, reach out to us at <a href="mailto:Recruitment@fly.virgin.com" target="_blank">Recruitment@fly.virgin.com</a>—we’re here to support you.<h2>Our recipe for leadership</h2>At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? <a href="https://careers.virginatlantic.com/leadership" target="_blank">Click here</a>

Manor Royal Business District

CRM Change & Transformation Manager: Virgin Atlantic

Hours: 37.5 per week, Monday - Friday Location: Hybrid remote working, with 3 days a week in our VHQ, Crawley, West Sussex Contract: 12 month fixed term contract Closing Date: 12th December 2025<h2>In a nutshell</h2>At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo. &nbsp;As a Business Analyst within our Virgin family, you’ll conduct effective business analysis services to clarify, define and evaluate business problems, opportunities and requirements for change to support the identification of solutions which deliver value to our business. &nbsp;You are detail-driven with excellent influencing, negotiation, and communication skills to elicit, analyse, and challenge business requirements. You have focus on delivering the anticipated benefits with a real focus on non-digital projects within a Waterfall methodology. &nbsp;<h2>What You’ll Do:</h2> • Dive into business processes, analyse them, and uncover opportunities for improvement. • Collaborate across departments to gather requirements and create actionable insights. • Develop clear, concise documentation, ensuring stakeholders are always on the same page. • Deliver your business analysis services with a clearly documented approach plan that is communicated to your team. • Proactively contribute to supporting continuous improvements and best practises throughout the BA community. &nbsp;<h2>What You Bring:</h2> • Proven business analysis skills within a waterfall environment for non-digital Tech projects. • Exceptional skills in stakeholder engagement, documentation, and process mapping. • Ability to communicate at all levels with confidence to challenge adoption of Business Analysis best practice. • Experience working with standard tools such as Azure dev ops, PowerPoint, Excel, Word and Visio If this sounds like you and you wish to join us on this exciting journey, we would love to hear from you!

Business Analyst: Virgin Atlantic

Location: Hybrid – 3 days per week at VHQ, Crawley Hours: 37.5 hours per week, Monday–Friday Contract: Permanent Salary: Competitive Closing Date: 7th December 2025<h2>In a nutshell</h2>If you're a storyteller at heart, passionate about making brands shine, and thrive in a fast-paced, globally connected environment—this is your moment. As our Manager – B2B Sales Communications &amp; Engagement, you’ll be the voice behind how Virgin Atlantic shows up to our valuable trade and industry partners: leisure agencies, TMC, and corporate customers. You’ll also play a vital role communicating to our sales team and ensuring they are up to date with all the latest news and selling collateral.From writing engaging and inspiring content for our VP B2B Sales to orchestrating impactful sales events, you’ll craft a consistent, bold narrative that reflects our commercial ambition, and brand spirit. Reporting to the Senior Manager – Sales Planning, this role puts you at the centre of how we communicate, influence, and build excitement across the travel industry landscape.<h2>Day to day</h2><ul><li>Define and deliver a bold, strategic B2B communications and engagement plan that supports our global sales goals.</li><li>Lead content and communication across owned channels like our trade website and B2B email newsletters</li><li>Spearhead impactful sales events—crafting messaging and delivery alongside stakeholders and the Events team.</li><li>Support the VP B2B Sales and other sales leaders with thought leadership content, speechwriting, and social media positioning.</li><li>Partner with B2B Marketing, Corporate Comms and PR to amplify our industry voice.</li><li>Champion our tone of voice and brand guidelines—ensuring clarity, consistency, and creativity in everything we do.</li><li>Innovate with technology—bringing forward new tools, digital platforms, and storytelling formats that enhance engagement.</li><li>Set high standards and best practices for communication and event execution, driving continuous improvement and mentoring other team members</li></ul><h2>About you</h2><ul><li>You’re a confident communicator, equally comfortable behind the pen, behind the scenes, or in front of a room.</li><li>You’ve got experience leading and delivering projects in B2B marketing, media, communications or events—and you know what resonates.</li><li>You bring creativity and commercial thinking in equal measure, with a knack for tailoring messages to diverse audiences.</li><li>You’re at home in PowerPoint, presentation software and content management systems—and know how to make a story land.</li><li>You excel at project management—balancing multiple stakeholders, shifting priorities and tight deadlines with ease</li><li>You enjoy collaboration and thrive on building trusted relationships with senior stakeholders.</li><li>You’re curious about new tech, excited by change, and always looking to raise the bar.</li><li>Ideally, you’ve worked in or around the travel or airline industry and understand what matters in our world.</li><li>You hold a degree in Journalism, Event Management (or similar), or bring at least five years’ experience in communications or event management</li></ul>Be yourself – Our differences make us stronger Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team (<a href="mailto:recruitment@fly.virgin.com" target="_blank">recruitment@fly.virgin.com</a>), feeling confident that we’ve got your individual considerations covered.Additional information At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here: <a href="https://careers.virginatlantic.com/leadership" target="_blank">https://careers.virginatlantic.com/leadership</a>

Manager - Sales Communications and Engagement: Virgin Atlantic

Vacancy NameBusiness Development ManagerVacancy NoVN1832Employment TypeFull-TimePrimary Work LocationRemote WorkerDescriptionBusiness Development Manager About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: The Business Development Manager will lead on provider selection processes including RFP, pitch and site visits. Working across multiple internal departments to pull together compelling solutions that showcase why People’s Pension are best placed to meet the clients needs. New Business Acquisition &amp; Strategic Engagement • Develop and execute strategies to acquire new workplace pension schemes and assets. • Build and maintain high-trust relationships with key Corporate Advisers and EBCs • Position The People's Pension as the preferred provider through consistent, credible engagement. • Strong pipeline management utilising CRM system Relationship Management • High quality key stakeholder management across a panel of EBCs and CAs. • Ensure new business is nurtured through open, transparent communication. • Support retention efforts by reinforcing The People's Pension’s value proposition and service excellence. Market Intelligence &amp; Proposition Development • Provide feedback from advisers and clients to inform proposition and service enhancements. • Maintain awareness of market trends, competitor activity, and regulatory developments. • Maintain business plans and insights to inform internal stakeholders and drive propositional competitiveness and currency Collaboration &amp; Influence • Work closely with internal teams to ensure alignment of sales, service, and marketing efforts. • Represent the business externally at industry events and forums to enhance brand visibility. What we’re looking for: • Experience in workplace pensions and savings • Strong understanding of UK DC pensions and market dynamics • Proven track record in new business acquisition • Relationship management with EBCs and Cas • Strategic sales planning and execution • Knowledge of regulatory and compliance requirements • Experience in proposition development or service design What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Subsidised restaurant in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range

Business Development Manager: People's Partnership

Permanent - Fulltime - Salary:&nbsp; £50,000-65,000 doe&nbsp; &nbsp;Location: Crawley I HybridAbout AerFinAerFin is breathing new life into aviation. We buy, sell, lease and repair aircraft, engines, and parts to maximise the value for their owners and provide a lower-cost supply of material to our airline, lessor and MRO customers. Through our deep technical expertise and high-performance culture, we deliver confidence-inspiring quality, safety and value to our customers. Our blend of industry expertise and experience – today’s insight and tomorrow’s foresight – gives us a unique perspective on our industry that is trusted by over 600 customers across six continents. With regional hubs in Europe, Asia and the USA we’re perfectly placed to keep fleets flying and get deals done. That’s the AerFin way. That’s the way ahead.About the roleWe are seeking a Regional Sales Manager – EMEA to join our team. In this role, you will be responsible for delivering exceptional service and support to existing customers while actively promoting AerFin’s products. You will play a key role in achieving sales targets, expanding existing accounts, and strengthening customer relationships. Leading a team of Sales Executives and Administrator, you will provide guidance, mentorship, and operational support to ensure outstanding team performance and customer satisfaction.If you are a commercially minded aviation professional with strong leadership and customer-focused skills, we’d like to hear from you.Key Responsibilities<ul><li>Grow AerFin’s customer base and revenue across the EMEA region.</li><li>Manage and develop key accounts, ensuring exceptional service and customer satisfaction.</li><li>Lead, mentor, and support your sales team to maximise commercial performance.</li><li>Trade AerFin inventory through sales, exchanges, and loans; prepare accurate and competitive quotes.</li><li>Source components when required, verifying price, condition, and traceability.</li><li>Monitor market trends, competitor activity, and customer purchasing behaviour.</li><li>Collaborate with supply chain teams on Fair Market Value and report feedback to the supply chain leads.</li><li>Identify new sales opportunities and produce push lists for remarketing.</li><li>Ensure full compliance with Export Control regulations.</li><li>Work closely with the VP &amp; OpCo to strengthen AerFin’s regional market presence.</li></ul>What We’re Looking For<ul><li>Proven sales and customer service experience, ideally within aviation MRO, aftermarket, or OEM sales.</li><li>Strong leadership, coaching, and prioritisation skills.</li><li>Excellent communication and problem-solving abilities.</li><li>Adaptable, self-motivated, and target-driven.</li><li>Proficiency in Microsoft Office Suite.</li><li>Willingness to travel</li><li>Existing customer relationships within the region is beneficial</li><li>Experience with aviation component trading and account management&nbsp;is an advantage.</li><li>Familiarity with Quantum Inventory System is a plus</li></ul>In return we offer:<ul><li>Discretionary Bonus Scheme (20 %)</li><li>Volunteering Leave</li><li>Life Assurance</li><li>Pension Scheme</li><li>Flexible working, ability to work between home and the office</li><li>Employee Assistance Program (EAP)</li><li>Healthcare Scheme</li><li>27 days of annual with an option to buy or sell an additional 5 days per year</li><li>Electric Vehicle Leasing Scheme</li><li>Social events and much more</li></ul>We're actively reviewing applications and conducting interviews regularly. To ensure your consideration, please submit your application early. Please note, we reserve the right to close this vacancy once a suitable candidate is found, so don't delay in sending your CV today for immediate consideration.AerFin is an equal opportunities employer, which cultivates opinion, listens to all views with respect, recognises people based on their merits without bias and embraces diversity.(NB. we will not consider any CVs from agencies at this point, and will reach out to our PSL if required)

Regional Sales Manager: Aerfin

Role SummaryThis role reports to, and will act as a deputy to, the Rentokil Head of Investor Relations.You will represent Rentokil Initial within the investment community and be responsible for helping to implement an effective IR programme, covering the company’s communication with the Capital markets, and building trust and confidence within the investor community.We are looking for an outstanding individual with a passion for investor relations who is pro-active, curious and well-organised. This will be combined with a strategic and commercial mind-set to effectively translate how the company creates value to the investment community. To that end, the position requires excellent communication and interpersonal skills with the executive presence to interact with members of the Rentokil Initial executive team and senior leadership. It also requires the ability to carefully manage relationships outside the company, understanding the regulatory backdrop and specific requirements of the audiences.Main Responsibilities● Strategic equity IR Planning: Partner with the Head of IR to develop and implement a best-in-class equity investor relations programme and strategy● Best in class equity IR programme execution: Drive equity investor engagement, delivering high levels of service and ensuring effective communication of Rentokil’s performance, strategy, and market positioning to investors and analysts worldwide.You will be capable of quickly leading investor meetings and conferences. You will also be the key point of contact responding to investor and analyst queries, and internal queries, in a timely and accurate manner.● Business understanding: Developing and maintaining detailed understanding of financial performance and strategy and operations of the business.● Investor Communications: Leading the preparation of investor materials, including capital markets days, financial results announcements, presentations and supporting documents (including Q&amp;A), together with the Annual Report and quarterly trading statements.● C-Suite &amp; Board Advisory: Deliver regular insights to the Executive team and Board, providing in-depth analysis on Rentokil Initial’s share price movements, sector performance, peer benchmarking, and broader market trends.● Shareholder analysis: Lead on shareholder analysis, identifying opportunities to enhance investor targeting and optimising the composition of the share register.● Analyst Relations: Leading and enhancing relationships with sell-side analysts. Monitor and interpret analyst research, providing the Executive team with insights on market expectations and variances against internal projections.Requirements:Person Specification:● A strong financial background, with excellent modelling, analytical and numerical capabilities evidenced by a financial qualification (ACA, ACCA, CIMA, CFA).● Sound working knowledge of equity markets, corporate financials, share register analysis, regulatory environment and financial modelling techniques and valuation methods used by analysts and investors is essential.● Previous in-house equity IR or sell-side analyst experience is essential.● A great communicator and strong writing skills with the ability to story tell and think creatively. We are seeking an individual who is highly articulate and able to express an investor narrative in an engaging way.● Excellent interpersonal skills with the ability to foster relationships with peers and senior management● Good commercial acumen and a curiosity about businesses and how they work.● Comfort working across all levels in the business including with the CEO, CFO and Global Leadership Team.● Able to observe the finest detail alongside being a ‘big picture’ strategic thinker.● Strong technology skills would be an advantage, including a demonstrated interest in utilising AI, as well as Excel and PowerPointBenefits:<ul><li>Competitive salary and bonus scheme</li><li>Hybrid working</li><li>Rentokil Initial Reward Scheme</li><li>25 days holiday, plus 8 bank holidays</li><li>Employee Assistance Programme</li><li>Death in service benefit</li><li>Healthcare</li><li>Free parking</li></ul>At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.&nbsp;

Investor Relations - Senior Manager: Rentokil

Individual Giving Fundraising Manager -£39,860- £44,952 (depending on experience)​We’re looking for an&nbsp;Individual Giving Fundraising Manager&nbsp;to take the lead indelivering a varied and ambitious individual giving programme that generates both immediate and long-term income for our hospice.&nbsp;With new strategic investment backing our fundraising growth, this is an exciting time to join us and make a real difference.​In this role, you&nbsp;will oversee key income streams including committed giving, appeals, in-memory giving, legacy marketing and our Mid-Value Donor programme. You'll be responsible for acquiring new supporters testing digital methods, nurturing existing relationships and developing insight-led donor journeys that maximise lifetime value while ensuring every supporter feels valued and connected to our cause.&nbsp;You’ll contribute to the development of operational plans, income targets and annual budgets.​About You:You’ll be a strategic thinker with a strong track record in individual giving, campaign management and team leadership. You’re driven by results but equally committed to delivering exceptional supporter care. You thrive in a collaborative environment and are confident managing multiple income streams with creativity and insight.​If you're ready to lead a passionate team and play a key role in the future of our hospice's fundraising success, we’d love to hear from you.​Please note, the successful candidate will be an essential car user, therefore candidates must have a full driving licence and access to a vehicle.​This post is offered on a full time basis, working 37.5 hours per week, our core working hours are 8.30am - 5pm. Part-time hours will be considered for the successful candidate.&nbsp;We also offer home working opportunities at St Catherine's, however, onsite attendance is expected.​When you join St Catherine’s, you’ll be joining a supportive team all working towards a&nbsp;big ambition: that will be here for you through the joyful memories, final goodbyes and moments after.&nbsp;If that sounds like something you’d find fulfilling, please apply today.Employees at St Catherine’s Hospice can enjoy a variety of benefits including:​<ul><li>25 days holiday, increasing with length of service to 30 days + public holidays</li><li>Option to buy or sell up to 1 week of annual leave</li><li>Day off for volunteering</li><li>Day off for moving house</li><li>Blue Light Card</li><li>Cycle to work scheme</li><li>Eye test vouchers</li><li>Generous Pension – Up to 9% employer contributions or honour of NHS pension</li><li>Enhanced maternity/adoption pay</li><li>Life Assurance – 4x basic salary</li><li>Pay enhancement of unsocial hours</li><li>Flu Jabs</li><li>Counselling Offering</li><li>Discounted Gym</li><li>Schwartz rounds</li><li>Wellbeing Supervision (aka clinical supervision)</li><li>Career pathway and progression</li></ul>We are located in Grace Holland Avenue, Pease Pottage, Crawley, West Sussex RH11 9SL.​If you require any additional information or would like to discuss this role further, please give us a call on 01293 447353.

St Catherines Hospice

Individual Giving Fundraising Manager

JOB PURPOSESalary £27,600 - £60,000 + CarThe role of the Local Business Development Manager is to:<ul><li>Support and develop the Fleet &amp; business operation within Crawley and JLR Division. Grow Fleet, Business and retail sales channels by developing relationships with local businesses and renewal activities. Ensure our fleet operation abides by all FCA and JLR policies. Reporting into the JLR division Fleet Manager.</li></ul>Department/Business/Location:Sales / JLR CrawleyReports to:Fleet ManagerKEY RESPONSIBILITIES<ul><li>Develop new business through prospecting non-showroom traffic, introduce and follow up suitable sales prospects.</li><li>Manage Renewal activity within the dealership/group.</li><li>Support retail sales executives with product and business knowledge.</li><li>Manage direct sales channel and activity.</li><li>Provide exceptional client experiences throughout the sales process and deliver exceptional NPS results.</li><li>Attend marketing events/networking events to increase local representation and network </li><li>Work with aftersales department to generate leads into the department.</li><li>Adhere to FCA regulations and compliance with all Fleet sales.</li><li>Support other LBDM’s and Fleet operation as and when required.</li><li>Advise corporate customers on vehicle specification and new developments together with the financial effect of the different funding plans on their business.</li><li>Accurately maintain the corporate customer database.</li><li>Ensure pre-delivery inspections take place and that any delays are communicated to customers.</li><li>Maintain accurate stock availability information.</li><li>Accurate calculation of part exchange vehicles over allowance and finance terms.</li><li>Report weekly / monthly ratios against target and communicate all activities and sales to the manufacturer promptly and accurately.</li><li>Participate in planning sales campaigns and promotions.</li><li>Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards.</li></ul>Skills &amp; RequirementsEssential<ul><li>Full UK driving licence.</li><li>Smart appearance.</li><li>Competency in numeracy, literacy and IT.</li></ul>Desirable<ul><li>Relevant product knowledge.</li></ul>ExperienceDesirable<ul><li>Motor industry experience</li><li>Previous experience working within a Fleet role.</li></ul> &nbsp;The Harwoods WayHarwoods Group is a values led, family owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry leading customer experience and colleague engagement, as detailed below:<blockquote>We Treasure our people and our customersWe challenge ourselves to grow &amp; improveWe grab responsibilityWe run in the same direction as one teamWe inject energy and fun into our work</blockquote>We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, BMW &amp; Mini (Service), MANWe operate across 5 counties in the South East of England, namely:Surrey, East Sussex, West Sussex, Wiltshire, Hampshire.With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:recruitment and selection; onboarding; induction; probation; lets talk one to ones; Harwoods Academy; succession and development; colleague recognitionAfter continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.We demand the best for our colleagues and our customers and look forward to your application at <a href="mailto:recruitment@harwoods.co.uk" target="_blank">recruitment@harwoods.co.uk</a>

Local Business Development Manager: Harwoods

Job Description:&nbsp; AOG Sales ExecutiveLocation:&nbsp; Unit 2, Centron, Crompton Way, Crawley, West Sussex, RH10 9QRThis role operates a 12 hour shift, 9am to 9pm on a 4 days on, 4 days off basis.£35,000 basic salary plus commission scheme.We’re seeking a proactive and ambitious AOG Sales Executive to join our fast-paced, customer-focused team.This role is ideal for someone with junior-level aviation sales experience who thrives under pressure and enjoys the challenge of finding rapid, effective solutions for time-critical customer needs.A full clean UK Driving Licence is desirable but not essential.Full training will be provided in line with company procedures and aviation compliance standards.Role SummaryWorking as part of the AOG (Aircraft on Ground) Sales team, this role involves managing urgent aircraft component enquiries, coordinating with global sales, procurement, and logistics teams to minimise customer downtime.Managing the full sales cycle from quotation to delivery, sourcing parts from approved suppliers, and liaising with internal teams to meet tight deadlines.This role requires aviation sales knowledge, excellent communication skills, and the ability to manage multiple time-critical tasks under pressure.Flexibility for out-of-hours support, and a proactive, customer-focused mindset are essential.Key Responsibilities<ul><li>Act as first point of contact for urgent AOG enquiries, delivering fast, effective solutions to minimise aircraft downtime.</li><li>Manage the full sales cycle from enquiry to delivery, ensuring accuracy, efficiency, and high service standards.</li><li>Source and procure aircraft components globally, maintaining supplier relationships to secure competitive pricing and quality.</li><li>Coordinate with logistics and shipping, including freight, export documentation, and customs clearance, to meet time-critical deadlines.</li><li>Build and maintain strong international client relationships, providing outstanding service, technical support and after-sales care.</li><li>Identify and pursue new business opportunities through networking, market research, and lead generation.</li><li>Negotiate commercial terms with customers and suppliers to support profitable, long-term partnerships.</li><li>Collaborate with internal teams across logistics, quality, and repair management to ensure smooth operations.</li><li>Maintain accurate records of sales and procurement activities in line with company procedures and aviation regulations.</li><li>Monitor market trends and competitor activity to inform sales strategy and decision-making.</li><li>Participate in out-of-hours AOG support on a rotational basis.</li><li>Support continuous improvement initiatives to enhance service delivery and internal processes.</li><li>Participate in improvement activities at department/company level to enhance business performance.</li><li>Comply with all relevant internal rules, policy and procedures, including those relating to Environment, Health and Safety (EHS), Data Protection and all those contained in Employee Policies and Procedures.</li><li>Undertake other duties and tasks that may be allocated that are reasonable and appropriate to the job.</li><li>Attention to Detail: Essential for accurate quotations, documentation, and compliance with aviation regulations.</li><li>Organisation: Required to manage multiple urgent enquiries, coordinate logistics, and maintain clear records.</li><li>Commercial Awareness: Important for negotiating terms, sourcing competitively, and identifying market opportunities.</li><li>Customer Focus: A responsive, solution-driven approach is vital for supporting time-critical AOG situations.</li><li>Self-motivated and results-driven: takes ownership of objectives and drives sales performance.</li><li>Communication: Strong verbal and written skills to liaise with clients, suppliers, and internal teams across time zones.</li><li>Problem-Solving: Ability to resolve operational issues quickly and find effective solutions under pressure.</li><li>Teamwork: Works collaboratively with logistics, quality, and repair teams to ensure smooth operations.</li><li>Flexibility: Willingness to support out-of-hours coverage in a shift-based structure and adapt to changing priorities.</li></ul>In addition,&nbsp;all employees are expected toSkills and QualitiesAbout Mel Aviation ComponentsMel Aviation Components is a globally trusted provider of high-quality aircraft parts and support services for the civil aerospace industry. Strategically located in Manor Royal, Crawley, just minutes from Gatwick Airport, our proximity to major transport hubs enables us to deliver fast, efficient logistical solutions to customers around the world.Our mission is to deliver exceptional value, service, and convenience to our customers, while creating a secure and rewarding environment for our global team.

9 Business Development Full time Jobs