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Location: Crawley, United KingdomIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.Head of ManufacturingCrawleyAre you equipped with the experience and foresight to steer innovation and growth across the manufacturing landscape? if so, we may have the role for you!What the role has to offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>Help deliver world leading products to multiple customer groups across the different business domains within the Crawley site.</li><li>Join a collaborative environment that values continuous improvement, invests in Lean and Industry practises, and supports your professional growth every step on the way.</li><li>Shape the future of our industry function and empower teams to lead manufacturing innovation.</li></ul>Our Opportunity&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Step into a high impact leadership role at our Crawley site at Thales UK as Head of Manufacturing, where you will shape the future of our manufacturing function through strategic transformation. Our manufacturing function here in Crawley focuses on low volume production of high complexity products, ensuring we meet the diverse needs of our customers with precision and efficiency. This role has a dual focus on customer satisfaction and the performance of your organisation. You will be responsible for the functional leadership of the full operational ecosystem within your area, overseeing approximately 120 team members. You will be responsible for deploying the Industrial strategy, including the human, financial, and physical resources needed to ensure proper implementation of the policies and plans adopted in the short, medium, and long term.Key tasks/Responsibilities:&nbsp;&nbsp;&nbsp;<ul><li>Is responsible for the industrial delivery (end to end) for the Business Domains at Crawley</li><li>Guarantee the industrial/manufacturing engineering of new products (from the design phase) and the reliability and competitiveness of the technological solutions</li><li>Guarantee that internal manufacturing meets quality, time and cost expectations by optimising inventory, supply, industrial solution, and WIP (work in progress) – Is responsible for the UPC (estimate, delivery, and improvement) of recurring products, post-PRR (Production Readiness Review) acceptance.</li><li>Play a key role in the introduction and management of change, and the development of a continuous improvement culture</li><li>Ensure the appropriate application of industrial toolsets (ERP, QMS etc.) so they contribute to the effective deployment, maintenance, and improvement of industrial processes</li></ul>About You&nbsp;We are seeking a hands-on Head of Manufacturing who can lead and inspire our entire manufacturing operations. The ideal candidate will have a proven track record of driving operational excellence, continuous improvement, and innovation within complex manufacturing environments.You will possess strong leadership skills to build and develop high-performing teams, with the ability to align manufacturing strategies to business goals and deliver sustainable growth.Expertise in lean manufacturing and modern production methods is important, and managing large-scale production functions is essential.Your exceptional communication and stakeholder management skills will enable you to collaborate across functions and with external partners.FlexibilityYour health and well-being matter to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.Thales is an equal opportunities employer and diversity, and inclusion are integral to the success of Thales.This role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance.&nbsp; Please visit the UKSV website for further guidance.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years.&nbsp; In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks.For further details of the evidence required to apply for Baseline and Security Clearance please refer to the National Security Vetting (NSV) Agency - <a href="https://www.gov.uk/government/organisations/united-kingdom-security-vetting" target="_blank">United Kingdom Security Vetting - GOV.UK (www.gov.uk)</a>#LI-LG1In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact <a href="mailto:resourcing.ops@uk.thalesgroup.com" target="_blank">Resourcing Ops</a> for mid to senior roles, or the <a href="mailto:suppearlycar@uk.thalesgroup.com" target="_blank">Early Careers Team</a>&nbsp;for graduate and apprentice roles.Great journeys start here, apply now!

Manor Royal Business District

Head of Manufacturing: Thales

Location: Crawley, United KingdomIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.Thales technology makes it possible for two thirds of planes to take off and land safely. Thales also protects 80% of the world’s payment card transactions and is Europe’s number one supplier of defence electronics. Beyond that our people have made London’s Jubilee and Northern Lines 20% more efficient and have delivered more than 300 air defence radars in 26 countries. We’re a leading name in our markets and a diverse, constantly evolving organisation. Join us.We are currently looking to recruit an&nbsp;End User Support Technician&nbsp;to join our office in&nbsp;Crawley. The role will assist the support of the IT infrastructure covering around 2500 users in a multi- network environment providing desktop support services.Key Responsibilities and Tasks:<ul><li>Provide desktop support (2nd/3rd Line) to user calls, fed via the UK Service Desk / Activity Controllers to EUS staff. (Includes the resolution of incidents up to Priority One level and handling Service Requests from basic Laptop/desktop builds to entire user IT relocation projects).</li><li>Build / rebuild and deployment of desktop / laptop machines in line with “Desktop-on-Demand” procedures and build standards using automated tools (SCCM) and manual processes as necessary.</li><li>Ensure appropriate support is provided within contractual support hours (the minimum hours per week will be 37 – (8hrs Mon to Thu and 5hrs Fri). However, a flexible attitude to work hours is expected and may require evening and weekend work on occasion. The candidate should be available for on-call if required.</li><li>Incident support and troubleshooting of any reported issues raised by a UK based service desk on behalf of users.</li><li>Support and deployment of Smartphone’s - iPhone and Android.</li><li>Support and cover a kiosk-based support solution to troubleshoot IT requests at a drop-in centre based in Templecombe giving the customer flexibility for the support provided.</li></ul>Qualifications, Experience and Skills:<ul><li>Experience working in an IT support environment working directly with users in face-to-face situations. Ability to diagnose faults and think on their feet to find a solution.</li><li>Experience with desktop/laptop environments covering Windows 11, Windows 10, Office applications. Skills with engineering and bespoke desktop applications desirable.</li><li>Ability to interact with users at all levels including senior VIPs. Resilience to challenging feedback and able to show sympathetic but firm and positive responses.</li><li>Teamwork focus, able to work with teams located at other remote sites as required.</li><li>Ability to prioritise and action calls in busy user environment and to take on work delegated by central Service Desk</li><li>Ability to identify and suggest where team and processes could develop and enhance levels of service to users and IS internally</li><li>A highly flexible attitude is required where the ability to take on tasks and travel to other sites in the region at short notice is needed.</li><li>Knowledge of the following: Desktop Support experience (Windows 11 / Windows 10), Fault-Finding and Troubleshooting skills, User Administration, Cisco AnyConnect support, SCCM, Bitlocker, VMware Horizon, Active Directory, Software Installation, Laptop / Desktop / Virtual desktop builds</li></ul>Desirable:<ul><li>Automation tools (such as SCCM)</li><li>Network patching and Cable Tracing</li><li>Hardware Installation/Troubleshooting</li><li>iOS / Android / Phone Support</li><li>Good knowledge of – IP, WINS, DHCP, DNS, Group Policy etc.</li></ul>Security Clearance StatementThis role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance. Please visit the UKSV website for further guidance.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks.For further details of the evidence required to apply for Baseline and Security Clearance please refer to the National Security Vetting (NSV) Agency -&nbsp;<a href="https://www.gov.uk/government/organisations/united-kingdom-security-vetting" target="_blank">United Kingdom Security Vetting - GOV.UK (www.gov.uk)</a>In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact <a href="mailto:resourcing.ops@uk.thalesgroup.com" target="_blank">Resourcing Ops</a> for mid to senior roles, or the <a href="mailto:suppearlycar@uk.thalesgroup.com" target="_blank">Early Careers Team</a>&nbsp;for graduate and apprentice roles.Great journeys start here, apply now!

End User Support Technician: Thales

Vacancy NameStewardship Lead – Human RightsVacancy NoVN1819Employment TypeFull-TimePrimary Work LocationLondonDescriptionStewardship Lead – Human Rights About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: As the Stewardship Lead for Human Rights at People’s Partnership, you will manage and support People’s Partnership human rights stewardship efforts through effective advocacy, stakeholder management, company engagements, and proxy voting. ● Own relevant human rights-related stewardship policies and their ongoing development in line with evolving best practice and oversee compliance with them, which includes but is not limited to a) developing and overseeing human rights-related voting and company engagement activities undertaken by external asset managers, internal and external reporting (e.g., TCFD, stewardship reports); b) supporting or carrying out collaborative engagement with investee companies on human rights themes as needed; c) working with investment team to align data collection approaches; and ● Represent People’s Partnership in stewardship networks and industry groups, actively participating in appropriate human rights stewardship initiatives ● Provide input and assist in preparing responses to internal and external requests for information regarding People’s Partnership human rights stewardship policies and approaches ● Assist with internal communication on human rights initiatives e.g. assist with training, written and verbal comms, internal presentations ● Delivering human rights stewardship content for internal and external publications ● Manage external relationships with our strategic partners on human rights themes What we’re looking for: ● At least two years’ experience in human rights themes. This experience does not necessarily have to come from the financial services industry – we are also open to receiving applications from other sectors where this experience can be demonstrated from another perspective (e.g., supply chain or investor relations in the corporate world where human rights is an area of focus, NGOs with a human rights remit etc). ● Clear interest and passion for ESG and stewardship ● Ability to navigate an increasingly complex stewardship landscape ● Strong written and verbal communication skills combined with strength to influence and catalyse change through company/industry engagement What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Volunteering days and charity payroll giving ● Ride-to-Work scheme ● Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

Stewardship Lead - Human Rights: People's Partnership

Vacancy NameClient Banking and Reconciliation ExecutiveVacancy NoVN1825Employment TypeFull-TimePrimary Work LocationPeople's Partnership - HQDescriptionClient Banking &amp; Reconciliation Executive About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Join our Client Banking team and help deliver a seamless customer experience by ensuring payments are processed securely, efficiently, and in line with customer needs. You'll work collaboratively across teams to uphold compliance standards, mitigate risk, and support our commitment to Treating Customers Fairly and Consumer Duty. • Process and reconcile all incoming and outgoing payments across multiple products • Complete daily control attestations to ensure accuracy and compliance • Manage Direct Debit setups, updates (ADDACS), AML checks, and source of funds verification • Organise and prioritise your workload to meet deadlines and service standards • Support colleagues by resolving queries and sharing knowledge to maintain quality • Build strong relationships with internal teams, customers, and third parties • Maintain and improve process documentation, identifying opportunities to enhance the customer journey What we’re looking for: • GCSEs or equivalent experience in a financial or professional setting • Confident using Microsoft Excel and Word • Strong customer service skills with a proactive approach • Excellent attention to detail and comfortable working with numbers What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Subsidised restaurant in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range

Client Banking and Reconciliation Executive: People's Partnership

Vacancy NameMember services TechnicianVacancy NoVN1827Employment TypeFull-TimePrimary Work LocationPeople's Partnership - HQDescriptionMember Services Technician About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Join our Member Services team as a Member Services Technician, where you'll play a key role in ensuring our operations stay ahead of legal and regulatory changes. You'll be the go-to expert for all things technical within Transfers — from overseeing regulatory events and producing trustee reports, to supporting projects and testing as a subject matter expert. You'll liaise with compliance and technical teams to resolve queries, roll out updates, and maintain high standards of customer service. If you're detail-oriented, proactive, and committed to treating customers fairly, this is your chance to make a real impact in a fast-paced, collaborative environment. • Stay ahead of the curve by monitoring regulatory changes and ensuring our Transfers processes evolve to remain fully compliant and efficient. • Be the go-to expert for technical and compliance queries, collaborating closely with internal teams and documenting solutions that drive clarity and consistency. • Own key regulatory controls — from reviewing and attesting processes to signing off test scripts and leading due diligence efforts across projects. • Champion continuous improvement by sharing knowledge, coaching peers, and embedding a culture of Treating Customers Fairly (TCF) across everything you do. What we’re looking for: • You thrive in a fast-paced setting, with excellent planning skills that help you prioritise tasks and consistently meet deadlines. • Your strong interpersonal and communication skills make you a confident role model, able to share feedback, work across teams, and support others effectively. • You have a keen eye for detail and a good working knowledge of Microsoft Office and Outlook, helping you deliver high-quality work under pressure. • Good knowledge of pension legislation. What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Subsidised restaurant in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

Member services Technician: People's Partnership

Vacancy NameFinance AnalystVacancy NoVN1664Employment TypeFull-TimePrimary Work LocationPeople's Partnership - Manhattan Building, CrawleyDescriptionAbout People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fueled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: As a Financial Analyst you will be responsible for supporting the FP&amp;A team in the financial planning, analysis, and reporting activities across the business. You will work closely with senior finance professionals to ensure accurate financial data is provided to support decision-making, budgeting, forecasting, and business performance reviews. This role will focus on driving financial insights and contributing to the financial strategy for the organisation. • Financial Planning &amp; Analysis: Assist in the preparation of budgets, forecasts, and long-term financial plans. Analyse financial performance, highlight trends, variances, and provide actionable insights to support business decisions. • Financial Reporting &amp; Dashboards: Develop custom financial reports and dashboards in MS Power Apps or integrate with other reporting tools to enhance visualisation of financial data. Provide real-time insights into financial performance for management and key stakeholders, including metrics support and KPI management. • Finance Business Partnering and Stakeholder Engagement: Collaborate closely with operational and senior business teams to provide financial insights and advice, ensuring alignment between finance and business strategies. Collaborate with non-financial stakeholders to understand business needs and deliver financial insights that support strategic objectives. Present financial data and results in a clear, concise manner to diverse audiences. Supporting production of project business cases. • Automation &amp; Process Improvement: Identify opportunities to automate repetitive financial tasks (e.g., data entry, reporting) using appropriate tools to drive efficiency within the FP&amp;A function. • Data Analysis &amp; Modelling: Conduct financial data analysis to support decision-making. Develop and maintain financial models for budgeting, forecasting, and financial projections. Use advanced Excel functions, MS Power Apps, and coding to enhance the functionality of models. What we’re looking for: • Financial Analyst Experience: Significant experience in a Financial Analyst role, preferably within a financial services company or a similar high-performance environment. • FP&amp;A Expertise: Experience in financial planning, budgeting, forecasting, and financial reporting with a solid understanding of financial metrics and business drivers. • Business Partnering: Demonstrated ability to collaborate with non-financial stakeholders and support business decisions through financial analysis and advice. • Strong Analytical Ability: Expertise in synthesising complex, unstructured data into actionable insights and making recommendations to senior management. • Advanced Excel Skills: Expertise in using Excel for financial modelling, reporting, and analysis. What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● 25 days starting annual leave allowance (rising with service) plus your birthday off ● Onsite Parking (in Crawley offices) ● Income protection, critical illness cover &amp; death in service insurance ● Work from abroad policy for all levels ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities, paid for professional qualifications and study support ● Travel season ticket loans ● Subsidised restaurant in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

Finance Analyst: People's Partnership

Required from January 2026&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Temporary Head of Netball&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; (maternity cover)At Roedean, we are dedicated to providing a world-class education that inspires and empowers girls aged 11-18 to achieve their full potential. Our stunning cliff-top location overlooking the sea, combined with our rich heritage and commitment to academic excellence, makes Roedean a truly unique and inspiring place to learn and work. We are proud of our inclusive and supportive community where every student is encouraged to pursue their passions and develop the skills they need for future success.The Head of Netball will be accountable for the development and delivery of an optimal curriculum, coaching and competition programme for netball and support the physical activity programme delivered by the Department.&nbsp; The successful candidate will be have inspiring netball experience and proven teaching/coaching skills.This is a great opportunity for a highly skilled and enthusiastic Head of Netball with passion and a commitment to ensure that every pupil flourishes.We welcome your interest in being part of our journey at a time of continued developmentRoedean is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.&nbsp; &nbsp;Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).The post is exempt from the Rehabilitation of Offenders Act 1974.&nbsp; The School is therefore permitted to ask job applicants to declare all convictions and cautions on a self-declaration form in advance of attending an interview (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.Please download an application pack from our website (<a href="http://www.roedean.co.uk/Vacancies" target="_blank">www.roedean.co.uk/Vacancies</a>) or contact Louisa Butler via&nbsp;<a href="mailto:vacancies@roedean.co.uk" target="_blank">vacancies@roedean.co.uk</a>.&nbsp; Please note we do not accept CVs.Closing date: 9am, 6 October 2025.&nbsp; &nbsp;Due to the need to appoint quickly we reserve the right to interview and appoint at any time.

Roedean School

  	Temporary Head of Netball (maternity cover)

Summary:We're seeking a proactive and strategic Customer Journey Lead to champion the South East Water customer experience.Reporting to the Smart Metering Manager, you will be responsible for understanding, mapping, and enhancing every stage of the customer lifecycle—from awareness to advocacy.You will use existing customer segmentation to identify dependencies and provide solutions for a seamless service and process integration.If you're passionate about reducing customer complaints and improving our C-MeX position, this is the perfect opportunity to make a tangible impact.Main responsibilities:<ul><li>Undertaking the detailed process mapping of the customer journeys for multiple customer segments with agreed core principles and appropriate process changes.</li><li>Creation of a continuous improvement change governance &amp; processes to accommodate customer insights and feedback from multiple sources.</li><li>This role is responsible for systems integration both internally and externally to ensure the customer journeys are providing clear and valuable data outputs and a seamless performance for the future whilst ensuring existing performance levels are maintained.</li><li>Translate journey insights into a prioritised roadmap of actionable initiatives aimed at improving the customer experience.&nbsp; The role is responsible for developing a structure and process to gain regular valuable insights from multiple sources to continuously update and improve the customer experience.</li><li>Develop dashboards and communication materials to share insights and progress on journey initiatives with stakeholders and the wider business. Define, track, and report on key customer experience metrics and KPIs, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), churn rate, and Customer Lifetime Value (CLV).</li><li>Partner closely with internal teams to ensure the user experience aligns with the overall customer journey and that new features are developed with customer needs in mind.&nbsp; Ensure robust testing supports process changes through the testing team.</li><li>To work with stakeholders throughout the business to ensure the external communication plan drives outcomes that will support the project aims.</li><li>This role is solely responsible for using their knowledge, experience and appropriate tools to help inform day-to-day data-driven decision making.&nbsp;</li><li>The role will use influencing skills to inform appropriate action planning and delivery of a new solution, where required.&nbsp;</li><li>The role will understand where a project decision should be escalated to the Smart Metering Manager.</li><li>This role will require on-site face to face customer support, interacting with customers as the installation partners fulfil the meter exchanges/installations.</li></ul>​You'll need: Skills / Qualifications / Experience<ul><li>Educated to A level standard or equivalent with greater relevant experience.</li><li>Project management qualification or equivalent experience with project management methodologies or a strong background in business analysis.</li><li>Customer Experience (CX) and Customer Journey Management with a customer-centric mindset.</li><li>Excellent project management skills and a proven ability to manage multiple workstreams simultaneously in a fast-paced environment.</li><li>Exceptional communication, presentation, and stakeholder engagement skills (both internal and external).</li><li>Strong analytical skills with the ability to synthesise quantitative and qualitative data into actionable insights whilst incorporating segmentation data.</li><li>Proficiency with analytics tools (e.g., Google Analytics, Mixpanel, Amplitude) and customer feedback platforms.</li><li>A deeply empathetic and customer-first mindset, with a passion for solving customer problems.</li><li>Strategic thinking with excellent verbal and written communication skills.</li><li>Proactive and adaptable with the ability to influence and lead without direct authority.</li><li>Demonstrable experience of successfully mapping, analysing, and improving customer journeys to drive business improvements, including rapid and complex analysis of data from various perspectives.</li><li>Demonstrable experience in leading and delivering multiple projects, particularly in an evolving environment.&nbsp;</li><li>Experience in identifying and providing solutions for system dependencies to ensure a seamless process.&nbsp;</li><li>Experience with using customer data, insights and feedback to inform decisions and drive improvements. This includes interpreting data to identify pain points and opportunities.</li><li>Experience working with and influencing a wide range of stakeholders, from senior management to cross-functional teams, to secure buy-in for customer-centric changes.</li><li>Demonstrable experience in working with other companies and stakeholders to understand lessons learnt and continuously review and improve the customer journey.&nbsp;</li><li>Experience in utilities, preferably the water industry is advantageous.</li></ul>Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£35,000 p.a. + car allowance of £6254.61 p.a.

South East Water

Engineers Career Video

Customer Journey Lead

Engineering Technician – BaggageFrom £43,393 + Shift Allowance + Bonus + BenefitsGreat journeys happen at London GatwickWhere will your career take you?The buzz, the energy, the sheer magic of travel… you can feel it in the air all around you. Here, you'll be part of an energetic team and a vibrant community. We can help you thrive in a career that's a world away from the everyday. What is the role?To conduct planned and reactionary, maintenance and intervention tasks on all plant and equipment which make up the baggage systems in Gatwick Airport. To ensure that duties undertaken are of a high standard and to maximise operational uptime. This is a shift-based position which includes night and weekend working.This role is critical in supporting the Baggage operations at Gatwick, with key assets including Complex Conveyor Systems, Sortation Machines, Carousels, Scanners, PLCs and IT based Control Systems. What will you do?<ul><li>Undertake planned preventative/corrective maintenance, mindful of asset performance and operational requirements.</li><li>Ensure all engineering and operational records are updated to meet business, regulatory and manufacturer requirements.</li><li>Pro-actively undertake and support performance improvement activities/programmes.</li><li>Take responsibility for safety, including others as part of a legal responsibility such as the wearing of PPE, completing mandatory training and the reporting of accidents, incidents and near misses.</li><li>Using GAL IT systems (Ultimo, MyHub, P2W, Microsoft Office) as required.</li><li>Developing skills and knowledge to maintain and operate existing and new assets to ensure they are maintained in a manner which keeps them performing at a required level</li><li>Undertake role specific training required for the role</li><li>Working in passenger facing areas, as well as back of house areas (check in zones, baggage halls, comms rooms, security etc.) across the airport campus.</li><li>Working collaboratively. This role has no direct reports.</li></ul> Do you have what we're looking for?<ul><li>Advanced modern apprenticeship (Mechanical, Electrical or Electronic) or equivalent.</li><li>Core skill/bias of Electrical/Mechanical Engineering to at least ONC level (Level 3)</li><li>Technical experience working in a maintenance environment.</li><li>Ability to understand and interpret electrical and mechanical schematic drawings.</li><li>Understanding and proven experience in a relevant engineering discipline</li><li>Able to carry out system performance improvements</li><li>Knowledgeable of 17th Edition IEE wiring regulations</li><li>The owner of a driving licence</li></ul>What's in it for you? We value our people and reward every employee fairly with a highly competitive package, enhanced by an annual bonus, share scheme, pension, and lifestyle insurance. There's also plenty of opportunities for career progression, as well as training to support your personal and professional development. At London Gatwick we're also very well connected, just 30 minutes from central London and directly linked to over 100 towns and cities. Whether you prefer to travel by cycle, electric car, or train, we aim to make your journey to work as convenient and cost-effective as possible. Whatever your interests and ambitions, wherever you want your journey to take you, London Gatwick could be the place where your career really does… well… take off. Click apply to begin your journey, your way with London Gatwick.Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

London Gatwick Airport

London Gatwick Airport-1

Great journeys happen at Lodnon Gatwick

Engineering Technician - Baggage

Finance Operations Team Leader 12-month fixed term contractGreat journeys happen at London GatwickCirca £40,000, £1,100 flex allowance, up to 15% bonus + benefitsWhere will your career take you?The buzz, the energy, the sheer magic of travel… you can feel it in the air all around you. Here, you'll be part of an energetic team and a vibrant community. We can help you thrive in a career that's a world away from the everyday. This role takes an office first hybrid approach here at London Gatwick, with three days a week in the office, two days remote, managed around the needs of the business.What is the role?The Finance Operations Team Leader is a hands-on role, supporting both the accounts receivable and accounts payable teams, as well as overseeing the invoicing and cash management. This role will learn and be able to provide cover for both the Retail Accountant role and the Commercial Accounts role to provide resilience within the team.What will you do?<ul><li>Day-to-day management of a team of 6, participating in 121's and ongoing development conversations</li><li> Managing internal and external stakeholder relationships, conduct Monthly AR &amp; AP review meetings with FinOps Manager</li><li>Assisting the FinOps Manager at month end; month end close process and reporting, monthly dashboard, bad debt provision</li><li>Assisting in Identifying and implementation of process improvements</li><li>Conduct Bad Debt write off reviews and weekly Top 50 reporting</li><li>Learn and support the Retail Accountants role within the AR team</li><li>Learn and support the Commercial Accounts Assistant to cover parking accounting reconciliations</li></ul>Do you have what we're looking for?<ul><li>Essential - sound working knowledge of SAP</li><li>Excel intermediate / advanced (macros/Xlookups)</li><li>BACS / Bottomline PTX and banking platforms</li><li>Complete understanding of P2P process including GRIR and PO management</li><li>Experience in Order to Cash process, including billing and collections</li><li>Ability to liaise with senior internal stakeholders, and liaise with treasury on forecasts and treasury payments</li><li>Experience within credit management / reporting</li><li>Proven experience with month end close processes</li><li>Experience of managing a team and ability to adapt to conflicting priorities</li></ul>What's in it for you? We value our people and reward every employee fairly with a highly competitive package, enhanced by an annual bonus, share scheme, pension, and lifestyle insurance. There's also plenty of opportunities for career progression, as well as training to support your personal and professional development. At London Gatwick we're also very well connected, just 30 minutes from central London and directly linked to over 100 towns and cities. Whether you prefer to travel by cycle, electric car, or train, we aim to make your journey to work as convenient and cost-effective as possible. Whatever your interests and ambitions, wherever you want your journey to take you, London Gatwick could be the place where your career really does… well… take off. Click apply to begin your journey, your way with London Gatwick.Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

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