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Reception Volunteer Opportunity Join our friendly team at St Michael’s Hospice and be the welcoming face that makes a difference. As a Reception Volunteer, you’ll support the smooth running of our front-of-house services—helping patients, visitors, and staff feel supported and informed from the moment they arrive. We’re looking for warm, reliable individuals who enjoy helping others and can bring calm and clarity to a busy environment. Location <ul> <li>Hospice Reception</li> </ul> Availability <ul> <li>Days: Monday–Friday and Weekends •&nbsp;Shifts: • Thursday: 9am–1pm • Saturday: 4pm–7pm • Sunday: 12:30pm–4pm and 4pm–7pm •&nbsp;Commitment: Minimum one shift per week Please note: Applicants for&nbsp;evening or weekend shiftsmust be available for training during daytime hours.</li> </ul> What You’ll Be Doing <ul> <li>Offering a warm welcome to patients and visitors • Answering calls and passing on messages • Checking appointments and patient details (confidentially) • Supporting infection control and general safety • Handling post, parcels, and donations • Helping with light admin tasks • Keeping the reception area tidy and organised • Working closely with staff and volunteers to ensure things run smoothly</li> </ul> Skills &amp; Experience <ul> <li>Friendly and clear communicator • Comfortable using basic IT (Outlook, Word, Excel, Teams) • Able to work independently and with others • Reliable and punctual • Experience in admin or customer service is helpful but not essential • Aware of the importance of confidentiality</li> </ul> Personal Qualities <ul> <li>Kind, calm, and emotionally aware • Open to learning and feedback • Respectful of boundaries and professional conduct • Flexible and happy to help where needed</li> </ul> Ready to make a meaningful impact? Apply now and become part of a compassionate team making a real difference.

St Michaels Hospice

Reception Volunteer

Do currently work in Construction? Are you a Telehandler currently looking for work? Do you hold a valid CPCS/NPORS CSCS card? If the answers are yes, we have roles opening with a reputable Construction company in the Uckfield area.<ul><li>Role: Telehandler</li></ul><ul><li>Location: Uckfield</li><li>Contract type: Temporary (Full time)</li><li>Fawkes &amp; Reece contact: Max Morris (Brighton Office)</li></ul>The role:As the Telehandler on site, you will be responsible for the following:<ul><li>Obtain copies of production schedule daily and transport materials to and from designated areas on site.</li><li>Loading and unloading goods from vehicles such as trucks</li><li>Moving goods packed on pallets or in crates.</li><li>Checking loads are secure.</li><li>Stacking empty pallets</li><li>Performing daily equipment checks such as recharging the truck's battery and lubricating equipment.</li><li>Removing machine attachments and waste material from machines</li></ul>About you:<ul><li>Working knowledge of site health &amp; safety procedures would be an advantage but is not essential.</li><li>Strong work ethic in a team.</li><li>Be approachable and happy to work as a point of contact when working in a standalone position.</li></ul>To be successful in your application for this role you will have and be able to demonstrate the following skills and attributes:<ul><li>You will need a current and valid CPCS (blue) card or NPORS CSCS experienced driver ticket.</li><li>A minimum of 2 years+ experience operating a Telehandler in the same environment.</li></ul>What to do next:If this role meets your expectations and aspirations, please click the apply now link. If this one is not for you, but you would like to discuss other options or for us to act as an agent to secure you a new contract please do not hesitate to call Max on for a confidential consultation. JBRP1_UKTJ

Telehandler

Customer Service CoordinatorHours: Full time, (Mon- Friday) 8.00 am - 5 pmSalary: £25,522 a year BenefitsLocation: Eastbourne - Free parkingWe are currently looking for a full time Customer Service Administrator to join the team within our East Sussex Wheelchair Service centre based in Eastbourne. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment.As a wheelchair provider, Ross Care, work in partnership with the NHS to supply the necessary equipment to support people in their day to day life which can make a significant impact in giving people the confidence to live more independently.The Role:Customer Service Coordinator:<ul><li>Communication - Responsible for answering daily calls and emails in a courteous/friendly manner.</li><li>Communicating any issues with orders to the customer service supervisor that are unable to be resolved by yourself to ensure effective solution/outcome in all cases. </li><li>Scheduling/Entering/Monitoring of Orders - Responsible for entering orders immediately onto the computer system in an effective manner when the order is received via a user, carer or family or from a prescriber. Responsible for making contact with service users and agreeing suitable delivery/collection/service time. </li><li>Responsible for scheduling, updating and closing the orders within set time frames.</li><li>Appointments - To assist with the arrangement of booking appointments with the clients, next of kin, carers, suppliers.</li><li>Queries/Enquires - Responsible for dealing with all queries from prescribers, service users, carers and colleagues.</li><li>Administration - Responsible for the daily efficient running and accounting of all administrative operational systems within the repair and clinical areas of the customer service.</li><li>Hardware - Ensure that the IT equipment is maintained and functional. Responsible for the safekeeping of your own computer.</li><li>General - Responsible for helping out in required area of the customer service. Flexibility is therefore required to ensure that the service centre remains effective and efficient, and to manage and cover for other staff in their absence.</li></ul>Undertake the job in line with Ross Care competencies as follows:<ul><li>Achieves business results and adds value to the service</li><li>Focuses on internal and external customers</li><li>Builds and maintains effective teamwork with colleagues</li><li>Embraces change , stay calm and professional at all times</li><li>Perform duties according to all Company policies, procedures and instructions.</li></ul>This job description shall not limit your role; you will also be expected to carry out any other duties that your supervisor or manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops.About you: <ul><li>Strong experience within a similar busy and fast paced environment with telephone customer service experience being beneficial</li><li>Excellent communication skills and ability to empathise. Calm under pressure.</li><li>Previous administration and diary management experience is advantageous</li><li>Professional and confident manner over the telephone and via email.</li><li>Good attention to detail, accuracy and be able to multitask.</li><li>Competent IT skills with an ability to learn new systems</li><li>Qualified to GCSE level or equivalent</li><li>An enthusiastic, motivated , positive and approachable individual who strives to succeed.</li></ul>What can we offer you?<ul><li>Permanent, full-time contract after probationary period ( 6 months)</li><li>25 days holiday FTE , (plus Bank Holidays)</li><li>Company Pension Scheme</li><li>Life Assurance</li><li>Free on-site parking</li></ul>INDLS

Customer Service Coordinator

What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We're looking for a highly skilled Customer Care (Complaints and customer feedback) Team Lead to oversee our team who'll investigate and analyse customer complaints in regulated and non-regulated environments over a parental leave cover of 12 months. The ideal candidate will possess excellent internal and external communication skills, a strong curiosity for all things complaints, and the ability to motivate a team to deliver fair outcomes to our customers, with exceptional attention to detail. What you'll do <ul><li>Thoroughly investigate and analyse all escalated complaints</li><li>Handle complex inbound and outbound communication with customers in a calm and assertive way</li><li>Working closely with our Operations and Customer Success teams to deliver data-led performance monitoring, aligned to individual and team wide objectives</li><li>Use several data sources to monitor performance across metric scorecards and regular reporting against KPIs/SLAs</li><li>Communicate with internal and external parties, as needed, to investigate and close complaints</li><li>Ensure regulatory compliance, including meeting SLAs and liaising with the Financial Ombudsman Service and the British Vehicle Rental and Leasing Association (BVRLA) for escalated complaints</li><li>Maintain and update the complaints database with accurate information</li><li>Make recommendations for fair redress and remedial actions</li><li>Ensure all complaints are documented according to policies and procedures</li><li>Provide root cause analysis and notify senior management of trends to make recommendations for customer experience improvement</li></ul>What you'll need <ul><li>Proven ability to lead and motivate teams effectively - this is vital!</li><li>Exceptional people skills with the capability to communicate effectively and drive a team to consistently deliver on our exceptional customer experience.</li><li>Proven Complaint Handling experience in an FCA regulated environment</li><li>High level understanding of the FCA's DISP regulations </li><li>Excellent written and verbal communication skills</li><li>Ability to build strong relationships with internal and external partners (power of persuasion)</li><li>Experience in data analysis</li><li>Experience in suggesting and implementing business improvements based on feedback</li><li>Experience in Financial Ombudsman Service and/or British Vehicle Rental and Leasing Association (BVRLA) liaison and case management</li></ul> About usThe electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK.We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start-ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience.We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Customer Care Team Leader (12month contract)

We're currently seeking a Customer Service Executive to regularly visit and liaise with customers to ensure their satisfaction with all aspects of our service in accordance with our customer commitment and maintain and develop the customer base.In this role you will:<ul><li>Achieve customer retention and sales targets</li><li>Complete all visits according to schedule</li><li>Work closely with the Customer Service Administrators</li><li>Forward queries and keep managers, supervisors, colleagues informed as necessary</li><li>Keep accurate records where required</li><li>Foster and maintain good working relations between customer, Company and colleagues</li><li>Other Ad hoc duties as required.</li><li>Live in or around East Sussex and commute to Brighton on a regular basis.</li></ul>This role offers a range of benefits including:<ul><li>Company car</li><li>Access to a company Share Save Scheme</li><li>Employee wellness programme and referral scheme</li><li>Company pension</li><li>Life assurance</li><li>Access to an award-winning training academy dedicated to staff development</li></ul>Johnsons Workwear is one of the UK's largest suppliers of textile service solutions. We work with thousands of customers across all sorts of industries, including food manufacturers, the motor trade, engineering companies, dental surgeries and chemical plants to name a few.Our customers range from huge multi-national household names to independently owned family businesses and we take care of every single one of them. They like us too - as we get independently reviewed by our customer base each year and always come out on top for our shape and size in our industry.We're an employee focused business, committed to developing our people to ensure that we have the best there is as part of our team and we're looking for our next Workwear Hero to become part of the hugely successful Johnsons family.Are you ready to join as one of our Workwear Heroes? Apply now!

Customer Service Executive

We are currently recruiting for a FLT Telehandler Operator in Hassocks, West Sussex. This is a great opportunity to secure long term work on a New Build Housing Project. Required:- CPCS / NPORS- PPE- Relevant Experience and References Attractive Pay Rates Duties include, the safe operation of the Forklift Telehandler, assisting out the cab when required, working closely with the site management team and all other To Apply: - Call Ellie at One Way on or - Click APPLY JBRP1_UKTJ

FLT Telehandler Operator

Our client is looking for a service advisor for their franchise dealership in Haywards Heath. If you are looking for a new role in a business that looks after their team, rewards exceptional performance and works closely with you to develop your career, this could be the role for you. take a look at the below information and apply. QUALIFICATIONS Essential G.C.S.E. English at Grade C or equivalent Certified proof of competency in accordance with FSA regulations for selling insurance or willingness to undertake training Desirable NVQ/SVQ levels 2 and 3 in Customer Service. SKILLS REQUIRED Essential Able to work efficiently with the public Able to convey information clearly &amp; succinctly whether verbal or written Able to establish effective working relationships with varied personnel Able to work independently demonstrating initiative and pro-activity Able to demonstrate sensitivity, diplomacy and tact Able to persuade negotiate and influence others Flexibility to cover absences of similar role Basic computer skills Desirable Some mechanical knowledge Word processing/ spreadsheet skills PERSONAL ATTRIBUTES Essential Smart appearance Excellent telephone manner Able to maintain confidentiality Ability to sometimes deal with difficult, impatient or distressed people Efficient and well organised

Service Advisor Motor Trade Job

Tapp Recruit is looking for an experienced Service Advisor for there client in Eastbourne. Our client is an established main dealership who is looking to add to their existing team. SKILLS REQUIRED Essential <ul> <li>Able to convey information clearly and succinctly whether verbal or written</li> <li>Excellent time management skills</li> <li>Ability to establish effective working relationships with varied personnel</li> <li>Ability to work in a customer focused manner</li> <li>Ability to self-prioritise workload according to the business</li> <li>Excellent telephone manner</li> <li>Ability to follow all Departmental Processes</li> </ul> Desirable <ul> <li>Experience of working within a Service Department</li> <li>Experience in dealing with customers</li> <li>Ability to up-sell additional products/services</li> </ul> PERSONAL ATTRIBUTES Essential <ul> <li>Commitment to the brand aims and objectives</li> <li>A professional and smart appearance at all times</li> <li>Efficient and well organised</li> <li>Ability to maintain confidentiality</li> <li>Ability to sometimes deal with difficult, impatient or distressed people</li> <li>Self-motivated and able to work as a part of a team</li> <li>Ability to work under own initiative</li> </ul> If this sounds like you Apply with a copy of your CV and we look forward to being in contact soon.

9 Customer Service Jobs in Eastbourne, UK