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We are currently recruiting for Temporary Customer Service Advisors on behalf of our client based in Portslade, Brighton. This is a short-term, office-based assignment starting Monday 2nd February, ideal for candidates seeking flexible daytime hours over a four-week period.Job Title: Customer Service Advisor Location: Portslade, Brighton Contract: Temporary - 4 weeks Start Date: Monday 2nd February Pay Rate: 12.21 per hour Hours: 5-6 hours per day between 9:00am and 4:00pm (4-5 days per week) The Customer Service Advisor position will involve carrying out structured mystery shopper calls using set scripts and background scenarios. The purpose of the role is to gather accurate service and pricing information and ensure existing records are kept up to date.Key responsibilities include:<ul><li>Making outbound calls using provided scripts</li><li>Collecting and accurately recording service and pricing information</li><li>Updating existing records and identifying discrepancies in data</li><li>Reviewing and documenting differences between current data and information provided over the phone</li><li>Maintaining a high level of attention to detail and consistency throughout all tasks</li></ul>What we're looking for:<ul><li>Previous experience in a customer service role within an office environment</li><li>Confident and professional telephone manner</li><li>Strong attention to detail with accurate data entry skills</li><li>Reliable and able to commit to the full duration of the assignment</li><li>Able to commute reliably to the office location (no parking available on site)</li></ul>This is a great opportunity for candidates looking for short-term work within a structured office environment. Immediate availability is essential due to the fixed start date.Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.

Huntress

Customer Service Advisor

Role: Safeguarding Manager Hours: Full time, including some evenings and weekends Location: American Express Stadium, Brighton, BN1 9BL and American Express Elite Football Performance Centre, Lancing, BN15 9FP Contract Type: Permanent Deadline Day: 20th January 2026 About Brighton &amp; Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact. Our Safeguarding team is growing! In this new role, you will play a key role in supporting and guiding our Safeguarding team - overseeing their caseloads and providing regular wellbeing support. You will also be the home contact for academy trips and tours. The position also involves delivering safeguarding training, supporting safer recruitment, and maintaining relationships with key external stakeholders such as leagues and governing bodies. Please note that this role will involve working some evenings and weekends. Experience you will need to thrive in this role Our ideal candidate will have significant experience working in a safeguarding role handling complex concerns, triage and referrals, and coordinating multi-agency responses. You will be collaborative yet confident in leading and, when necessary, challenging others. In addition, you will possess thorough, current knowledge of child and adult safeguarding frameworks, as well as statutory guidance. Our values are essential to our success Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do: - Treat People Well - Exceed Expectations - Aim High. Never Give Up - Act with Integrity - Make it Special - Be Fan Focused How we say thank you In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to: - Complimentary breakfast and lunch at both sites - 23 days holiday rising with length of service (pro rata for part time staff) - Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more! - Enhanced family policies - Access to a gym and padel court at our training ground - Priority access to match tickets and access to free WSL tickets for 2025/26 season - In-house training programme and CPD opportunities - Exclusive discounts and benefits from our partners and local businesses Our commitment to EDI We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact the team. Safeguarding is part of everything we do We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment. This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.

Safeguarding Manager

A leading security solutions provider is seeking a Customer Service &amp; Billing Coordinator in Maresfield, UK. This role involves managing customer inquiries, accounts, and invoicing, ensuring excellent service delivery. The ideal candidate will bring customer service experience, a solid understanding of invoicing, and proficiency with Microsoft Dynamics 365. Strong communication and organizational skills are essential, as is the ability to work effectively in a fast-paced environment.

Billing & Customer Service Specialist

Do you want to be part of creating a safer world? Without thinking about it, you meet us in your everyday life - at home, in transit, and at work. We are at the airport, where you commute, where you work, play and shop. Diverse in our offering, our customer outreach and in our mindset, Gunnebo Entrance Control is leading the transformation of the security business through digitalisation and connectivity for the continuous developments of smart entrance control. If you are passionate about being part of an exciting transformation journey working with a global, multi-cultural and highly motivated organisation, this is the opportunity for you. Gunnebo Entrance Control is small enough to see your ideas come to fruition, and big enough to realise your career goals. Role Overview We are seeking a highly organised and customer-focused Customer Service &amp; Billing Coordinator to join our team in Maresfield, UK on a permanent basis. This role plays a vital part in ensuring excellent customer service delivery, accurate billing, and effective management of customer accounts, supporting both operational and finance teams. The ideal candidate will have a strong understanding of customer portals, invoicing within a service-based business, and credit control processes. Experience using Microsoft Dynamics 365 (D365) is highly desirable. Responsibilities <ul><li>Serve as the primary point of contact for customer service inquiries within the security division.</li><li>Manage and maintain customer accounts through internal systems and customer portals.</li><li>Prepare, process, and issue invoices accurately and on schedule.</li><li>Handle credit control activities, including chasing outstanding payments and maintaining up-to-date records.</li><li>Process and raise credit notes in line with company policy and approval processes.</li><li>Collaborate with operations, sales, and finance teams to resolve billing discrepancies and ensure customer satisfaction.</li><li>Monitor and report on customer account status, billing trends, and overdue balances.</li><li>Assist with continuous improvement of billing and customer service processes.</li><li>Utilise Microsoft D365 and related tools for data management, reporting, and workflow automation.</li></ul> Requirements <ul><li>Proven customer service experience within the security industry or a related service-based environment.</li><li>Strong understanding of service invoicing processes and credit control principles.</li><li>Proficiency in using customer portals for account management and communication.</li><li>Experience with Microsoft Dynamics 365 (D365) preferred; strong MS Office skills required (Excel, Outlook, Word).</li><li>Excellent communication and interpersonal skills, with a customer centric approach.</li><li>High attention to detail and accuracy in data and financial transactions.</li><li>Ability to multitask and manage time effectively in a fast paced environment.</li><li>Problem solving mindset with a proactive attitude toward process improvement.</li></ul> About us The Gunnebo Group is a global leader in security, offering innovative products and services to protect and control the flow of people, and to safely secure valuables. Through our businesses and customers in retail, public transport, public and commercial buildings, industrial and high risk sites and banking, we operate worldwide through our 3,400 employees, 25 country locations and 10 production facilities. Serving customers in over 100 markets, together we create a safer world. Gunnebo Entrance Control specialises in entrance control solutions that enable our customers with increased efficiency, safety and end user experience. Our wide range of products are designed to create a safe environment without restricting freedom of movement, whether it is to enter the lobby of a company, a supermarket, an entertainment area, an industrial area or public transport. We shape the future of people flow management. Diversity Statement Gunnebo Entrance Control is an equal opportunity employer. We know that great minds don't think alike, and it takes all kinds of minds to make our products so unique. We welcome applications from all backgrounds and employment decisions are made without regards to race, colour, religion, origin, sexual orientation, gender identity or expression, age, disability, or any other dimension of diversity.

Customer Service & Billing Coordinator

Field Representative Brighton Salary 27,550 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities <ul> <li>Conduct pre-disconnection visits and meter inspections.</li> <li>Perform customer vulnerability assessments and safety checks.</li> <li>Negotiate and facilitate payment solutions.</li> <li>Attend Magistrates Court to obtain and execute Rights of Entry Warrants.</li> <li>Oversee utility isolations and liaise with engineers and locksmiths.</li> <li>Ensure compliance with regulatory and industry standards.</li> <li>Maintain accurate and up-to-date records of all site visits.</li> <li>Provide high-quality service and effective conflict resolution. </li> </ul> Requirements <ul> <li>Strong interpersonal and communication skills.</li> <li>Experience in debt negotiation, collections, or customer service (desirable but not essential).</li> <li>Self-motivated, proactive, and capable of working independently.</li> <li>Ability to work in a fast-paced environment with deadlines and targets.</li> <li>Basic IT proficiency and report-writing skills.</li> <li>Flexibility with working hours. </li> </ul> Whats on Offer <ul> <li>Competitive salary plus performance-based incentives.</li> <li>Company vehicle provided (including private use, with tracker).</li> <li>Comprehensive training at the head office.</li> <li>The chance to work remotely from home with allocated territory-based visits. </li> </ul> This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!

Field Representative

<ul><li>Job Title: Senior Account Manager</li><li>Location: Eastbourne</li><li>Salary: 45,000k- 50,000k </li><li>Job type: Permanent</li><li>Working Pattern: Monday - Friday / 9:00am-5:30pm </li></ul>Our client is a leading UK-based online auction company, known for its vibrant, innovative approach and commitment to delivering an outstanding service.They are currently seeking an enthusiastic and experienced Account Manager to join their dynamic team and play a key role in shaping and implementing a new department within the business.The successful candidate will be a confident and effective communicator with a proven track record in B2B account management, able to manage multiple client relationships with efficiency and professionalism. In time, this role will evolve to leading a team of Account Managers and taking overall responsibility for the new department. Position Summary: As an Account Manager you will play a key role in building and maintaining strong, long-lasting customer relationships by partnering with clients and understanding their needs. You will oversee a portfolio of assigned clients, develop new business from existing clients, and actively seek new sales opportunities. Key Responsibilities:<ul><li>Serve as the main point of contact for all client account management matters.</li><li>Build and maintain strong, long-lasting client relationships.</li><li>Develop trusted advisor relationships with key accounts and customer stakeholders</li><li>Ensure timely and successful delivery of solutions according to customer needs and objectives</li><li>Develop new business with existing clients and/or identify areas of improvement to meet sales quotas by demonstration of software services to upsell to clients</li><li>Prepare reports on account status.</li><li>Collaborate with sales and marketing teams to identify and grow opportunities</li><li>Manage existing contract renewals.</li><li>Assist with challenging client requests or issue escalations as needed</li></ul> Role Requirements: <ul><li>Proven work experience as an Account Manager </li><li>Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation.</li><li>Solid experience with CRM software and MS Office.</li><li>Experience delivering client-focused solutions to customer needs.</li><li>Proven ability to juggle multiple account management projects while maintaining attention to detail.</li><li>Excellent listening, negotiation, and presentation abilities.</li><li>Strong verbal and written communication skills.</li></ul>Benefits:<ul><li>Competitive salary with progression opportunities </li><li>28 days holiday (Plus an additional 5 can be bought) </li><li>Convenient town centre office with excellent access to train &amp; bus links</li><li>Active and inclusive social committee</li><li>On-site games room stocked with complimentary snacks and drinks</li><li>Relaxed, casual dress code</li><li>Supportive and welcoming team environment</li><li>Bright, modern, and open-plan workspaces</li></ul> if you are interested in this exciting opportunity please click 'APPLY NOW' and a consultant will be in contact.

Senior Account Manager

Service Advisor Pembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership. The ideal Service Advisor - Previous experience in a service role is preferred. A passion to deliver a high standard of customer service. An organised individual who can deal with many duties on the move. Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work. Service Advisor key responsibilities - Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!

Service Advisor

Customer Service Executive Are you passionate about delivering exceptional customer service? Join our growing team and work with our homegrown e-commerce brands, helping customers with their DIY shutter orders. You ll be part of a small, dedicated team reporting directly to our Customer Experience Supervisor. This is a full-time temporary position with the potential to become permanent for the successful candidate. The hourly pay rate for this role is £13.05 per hour, the hours are hours Monday to Friday: 9:00 am 5:30 pm and one Saturday per month: 10:00 am 4:00 pm (rota basis). Key Responsibilities: <ul> <li>Provide world-class customer service via phone, email, social media, and live chat.</li> <li>Ensure customers are supported efficiently and effectively at every touchpoint.</li> <li>Offer expert technical advice before purchase to build customer confidence.</li> <li>Use our bespoke order management system to check and confirm orders, suggesting ways to maximise satisfaction.</li> <li>Liaise with manufacturers and customers to resolve queries and finalise technical drawings.</li> <li>Manage shipping and delivery data through our CRM.</li> <li>Resolve delivery, damage, or design issues quickly and professionally.</li> </ul> Essential Skills &amp; Attributes <ul> <li>Genuine passion for delivering excellent customer service and supporting people.</li> <li>Strong communication and interpersonal skills, with the ability to build rapport quickly.</li> <li>Collaborative team player who thrives in a fast-paced environment.</li> <li>Positive, proactive, and hardworking attitude.</li> <li>Comfortable working with numbers and interpreting metric measurements.</li> <li>Desirable experience: Previous office or administrative work, retail experience, and familiarity with made-to-measure products.</li> </ul> The successful candidate will have experience in (preferred, but not essential): <ul> <li>1+ years in an administrative or customer service role.</li> <li>Experience in home interiors, window coverings, or online retail is a bonus (but not essential).</li> </ul> Working for First Recruitment as a temporary worker is a great opportunity to experience a variety of work places within different industries, whilst offering flexible working hours. You can also expect to receive excellent benefits once you begin temping with First Recruitment Services such as: <ul> <li>24/7 access to NHS approved GP telephone support and prescription services</li> <li>Access to the UKs largest employees discount platform</li> <li>Specialist medical assistance and support hotline</li> <li>Weekly pay</li> <li>Hundreds of gym discounts</li> <li>24/7 access to mental health crisis support and counselling</li> </ul> Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment

First Recruitment Services

Customer Service Executive

Role Overview An exciting opportunity has arisen for a Quality Claims Engineer - Semi Division to join the Edwards team based at Product Company Eastbourne. As a Quality Claims Engineer - Semi Division, your mission is to provide the customer support interface for Vacuum Technique Semiconductor Divisions for all technical support activities within Eastbourne PC, ensuring adherence to established KPIs and service level agreements. You will report to PC Eastbourne's Quality Lead. Responsibilities In this role, you will: <ul> <li>Work with the Technical Support Manager and the technical support team to deliver a first-class customer experience with respect to post-sale quality investigations and non-conformance handling.</li> <li>Chair regular meetings with Business Line Managers and Customer Care Centres to provide regular updates on ongoing investigations.</li> <li>Ensure alignment to and maintain the Eastbourne PC customer support process and look for continuous improvements in efficiency and effectiveness.</li> <li>Ensure that the tools are in place to provide clear performance metrics for customer support and to ensure adherence to all customer level agreements.</li> <li>Work with Business Line Managers and Customer Care Centres to provide high integrity data from the field to support investigations, continually looking for ways to improve the quality of data coming into the technical team.</li> <li>Champion the voice of the customer on behalf of the Semiconductor Divisions and ensure alignment between global Customer Centres and internal functions with Eastbourne PC.</li> <li>Ensure the appropriate level of process governance is followed when providing containment and corrective actions.</li> </ul> Qualifications To succeed, you will need <ul> <li>Bachelor's or Master's degree (or equivalent experience) in a Scientific or Engineering discipline.</li> <li>Experience developing customer support processes and able to make recommendations for improvement.</li> <li>Must be a good communicator and have excellent fluency in spoken and written English. Ability to make decisions based on a knowledge of the business and an understanding of the business impact. Must be able to demonstrate strong influencing skills.</li> <li>Significant experience working in a global engineering environment and working with international teams to deliver containment and corrective product solutions. Experience working in a multi-disciplinary design environment.</li> <li>Significant experience working in a regulated, compliance-driven industry. Strong understanding on product safety and compliance as well as quality methods.</li> <li>Experience in a project management and/or a quality management role would be useful.</li> </ul> Benefits In return, we offer <ul> <li>Culture of trust and accountability</li> <li>Lifelong learning and career growth</li> <li>Innovation powered by people</li> <li>Comprehensive compensation and benefits</li> <li>Health and well-being</li> </ul> Job location On-Site This role requires you to work on-site at our office in Eastbourne, United Kingdom (GB). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration. Further information <ul> <li>The Eastbourne Product Company potentially serves all six Vacuum Technique divisions although this role focusses primarily on those connected with the Semiconductor Divisions.</li> <li>The job is involved in all stages of post-sales customer support and starts from product launch until product end-of-life.</li> <li>The role requires close interaction with local quality and technical support managers as well as divisional quality VPs and product managers.</li> <li>There will be some need to travel to global locations, e.g. to other Vacuum Technique sites and occasionally end-customers.</li> </ul> Company Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. Edwards has been engineering environments where innovation thrives for more than 100 years. Our legacy is built on a willingness to push the boundaries of science - that's why we're a global leader of vacuum and abatement. Being part of Atlas Copco Group means we have more than 55,000 employees around the world; this is your opportunity to work alongside passion, expertise, and with the latest technology to transform industries such as electronics, medical research, renewable energy and more. Together, we have the power to improve millions of lives and shape countless careers. We are diverse by nature and inclusive by choice. We recognize that bright ideas come from all of us. We embrace our different experiences and perspectives to create an inclusive, safe, and innovative culture where everyone has a sense of belonging and purpose. Contact information Talent Acquisition Team: Dominique Whitefoot Uniting curious minds Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them. Take the next step. Apply for the role today

Quality Claims Engineer - Semi Division

A leading facility services provider is seeking a Security Officer for Churchill Square Shopping Centre in Brighton. This full-time position requires SIA licensing and offers benefits like 24/7 GP support and access to an employee perks app. Responsibilities include patrolling areas and ensuring safety for visitors. The competitive pay rate is £13.88 per hour, with a focus on maintaining professionalism and customer service.

15 Customer Service Jobs in Eastbourne, UK