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My client is currently looking for a full-time Customer Service Coordinator to join the team on a temp to perm basis. Day to day you will handle calls from service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment. You'll be working as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done. The Role: <ul> <li>Assist and manage incoming calls, answering any queries in a timely and professional manner</li> <li>Coordinating orders to be delivered, installed and collected by their Driver Technicians</li> <li>Order analysis by checking and identifying any errors made on online orders</li> <li>Invoicing and entering of orders via the online system</li> <li>General administration that supports daily activities and duties </li> </ul> What they are looking for? <ul> <li>Strong experience in a similar busy and fast paced office environment</li> <li>Relevant telephone based customer service experience</li> <li>Good attention to detail and accuracy</li> <li>Previous administration and diary management experience</li> <li>Professional and confident manner on the telephone and through email</li> <li>Competent IT skills with Microsoft Office programmes and ability to learn new systems</li> </ul> <ul> <li>Monday to Friday 08 00 </li> <li>1 in 5 weekends on rota basis, time off in lieu</li> <li>33 days holiday (including bank holidays) plus optional 5 days unpaid (pro rata for part-time staff)</li> <li>Company Pension Scheme</li> <li>Life Assurance</li> <li>A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets</li> </ul> We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Customer Service Coordinator/Advisor

CUSTOMER CARE TEAM- EASTBOURNE The Customer Care Team provides the highest level of customer support via telephone, email and online. As Customer Care Advisor you will be the first point of contact for customers and will be a member of a fast-paced, multi-skilled customer service team, proactively managing and resolving a wide range of customer requests, making a rapid assessment of the best next steps, and helping customers to get the help and support they need. PRINCIPAL ROLES AND RESPONSIBILITIES <ul> <li>Setting up new customer accounts and making welcome calls.</li> <li>Closing customer accounts when customers move home.</li> <li>Proactively resolving customer billing queries over the phone and via email.</li> <li>Setting up and managing Direct Debits and taking phone payments.</li> <li>Interacting with customers daily, via telephone or email, responding to their questions</li> <li>Successfully managing and resolving customer complaints or concerns, proactively implementing any lessons learnt to improve future service delivery.</li> <li>Paid emergency out of hours cover.</li> </ul> KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED <ul> <li>Minimum of 2 years experience in a fast-paced customer service call centre environment.</li> <li>Customer service orientated with strong customer communication skills, including the ability to handle difficult conversations confidently and with diplomacy. Previous experience in a client liaison or customer service role is essential.</li> <li>Excellent interpersonal skills with a demonstrable ability to establish and maintain excellent working relationships with a wide variety of key stakeholders, including clients, contractors, and customers.</li> <li>Excellent written communication skills.</li> <li>Must be a team player.</li> <li>Strong attention to detail.</li> <li>Self-starter, driven by success and able to work well under pressure.</li> <li>Organised and methodical, with the ability to prioritise and maintain an orderly workflow.</li> <li>Excellent IT skills proficient with Microsoft Office Suite and able to quickly learn new software.</li> <li>Reactive and proactive problem-solving skills.</li> <li>Awareness of legislation and requirements surrounding data protection and privacy.</li> </ul> We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Customer Care Advisor

Role: Sales Advisor Location: Brighton, East Sussex Contract: Full-time, Permanent, fully office based Salary: 25,000 per annum + excellent commission structureWe're recruiting on behalf of a growing and well-established company in the centre of Brighton!They are looking for motivated and dynamic sales professionals to join their friendly contact centre team.Responsibilities include: <ul><li>Making daily outbound calls to existing customers to upsell on the company's products and services.</li><li>Answering inbound calls from customers with product enquiries.</li><li>Delivering excellent customer service with a focus on retention.</li><li>Providing in depth product knowledge.</li><li>Maintaining accurate CRM records and follow all compliance procedures.</li></ul>Candidates should have experience in both inbound and outbound sales, ideally gained within a call centre environment. Strong communication abilities and excellent customer service skills are essential for success in this role. You must be comfortable working in a fast-paced setting and managing a high volume of calls.If you're driven, customer-focused, and looking to grow your sales career, please submit your CV today!Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Sales Advisor

Customer Service Co-Ordinator Wanted - Consistent Work &amp; Weekly Pay Location: Hailsham Shifts: 08:00 - 17:00 Plus 1 in 5 weekendsThe Best Connection is a recruitment agency, and this position is being offered on a Temporary-Permanent basis. We are currently looking for a full-time Customer Service Coordinator to join our client in Hailsham. The day to day role will include handling calls from service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our clients community healthcare equipment. You'll be working as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done. You'll be responsible for: <ul><li>Assist and manage incoming calls, answering any queries in a timely and professional manner. </li><li>Coordinating orders to be delivered, installed and collected by our clients Driver Technicians. </li><li>Order analysis by checking and identifying any errors made on online orders. </li><li>Invoicing and entering of orders via an online system. </li><li>General administration that supports daily activities and duties. </li></ul>(Please note: your role may not be limited to these tasks) Requirements: <ul><li>Right to work in the UK. </li><li>Access to a device to complete an online application. </li><li>Reliable and punctual. </li><li>Previous experience in a similar role </li><li>Good attention to detail and teamwork skills </li></ul>Benefits: <ul><li>Competitive hourly rate </li><li>Weekly pay - every Friday </li><li>Temp-to-perm opportunities </li><li>Quick 15-minute registration process </li><li>Access to hundreds of jobs across East Sussex </li><li>Nationwide support from 85+ branches (easy transfer if you relocate) </li></ul>Apply now and one of our friendly team members will be in touch to arrange your application. Want to know more? Check us out on Or visit us in person: 99 South Street, BN21 4LU Please note: All positions are subject to availability. Due to high volumes of applications, please allow up to 10 working days for a response. If you haven't heard from us in that time, unfortunately you've not been successful.

The Best Connection

Customer Service Co-ordinator

Trainee Enforcement Agent Brighton £24,500 (OTE £65k+) Join a growing enforcement company and kickstart your career as a Trainee Enforcement Agent. No certification needed full training provided! Work in the field helping people resolve debt issues on behalf of local authorities. What you ll do: <ul> <li> Visit properties to engage with individuals and recover unpaid debts </li> </ul> <ul> <li> Help people understand their financial options and set up payment plans </li> </ul> <ul> <li> Learn to assess vulnerability and provide respectful, ethical enforcement </li> </ul> <ul> <li> Receive full support and training to become a Certificated Enforcement Agent </li> </ul> What they re looking for: <ul> <li>Full UK driving licence (2+ years) </li> <li>Confident, empathetic communicator </li> <li>Self-motivated, professional, and ready for a challenge </li> <li>Previous debt collection or military or police force experience would be a benefit </li> </ul> Perks: <ul> <li>Company vehicle + fuel card </li> <li>Equipment provided (iPad, bodycam, vest) </li> <li>33 days holiday </li> <li>Wellbeing &amp; mental health support </li> <li>Career development &amp; ongoing training </li> <li>Team socials in a friendly, family-run business </li> </ul> DBS and CCJ/VA checks apply. Previous field/customer experience a bonus, but not essential.

Trainee Enforcement Agent

<ul><li>Job Title: Senior Account Manager</li><li>Location: Eastbourne</li><li>Salary: 45,000k- 50,000k </li><li>Job type: Permanent</li><li>Working Pattern: Monday - Friday / 9:00am-5:30pm</li></ul>Our client is a leading UK-based online auction company, known for its vibrant, innovative approach and commitment to delivering an outstanding service. They are currently seeking an enthusiastic and experienced Account Manager to join their dynamic team.The ideal candidate will be a confident communicator with a proven track record in account management, capable of handling multiple client relationships with efficiency and excellence. Position Summary: As an Account Manager you will play a key role in building and maintaining strong, long-lasting customer relationships by partnering with clients and understanding their needs. You will oversee a portfolio of assigned clients, develop new business from existing clients, and actively seek new sales opportunities. Key Responsibilities:<ul><li>Serve as the main point of contact for all client account management matters.</li><li>Build and maintain strong, long-lasting client relationships.</li><li>Develop trusted advisor relationships with key accounts and customer stakeholders</li><li>Ensure timely and successful delivery of solutions according to customer needs and objectives</li><li>Develop new business with existing clients and/or identify areas of improvement to meet sales quotas by demonstration of software services to upsell to clients</li><li>Prepare reports on account status.</li><li>Collaborate with sales team to identify and grow opportunities</li><li>Manage existing contract renewals.</li><li>Assist with challenging client requests or issue escalations as needed</li></ul> Role Requirements: <ul><li>Proven work experience as an Account Manager or similar </li><li>Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation.</li><li>Solid experience with CRM software and MS Office.</li><li>Experience delivering client-focused solutions to customer needs.</li><li>Proven ability to juggle multiple account management projects while maintaining attention to detail.</li><li>Excellent listening, negotiation, and presentation abilities.</li><li>Strong verbal and written communication skills.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Convenient town centre office with excellent access to train links</li><li>Active and inclusive social committee</li><li>On-site games room stocked with complimentary snacks and drinks</li><li>Relaxed, casual dress code</li><li>Supportive and welcoming team environment</li><li>Bright, modern, and open-plan workspaces</li></ul> if you are interested in this exciting opportunity please click 'APPLY NOW' and a consultant will be in contact.

Senior Account Manager

A great company in central Brighton are looking for a Customer Service Executive to join them. They offer a great range of benefits as listed below and as a company they offer a professional service to their clients and customers. The Brighton office is modern and vibrant, great place to work. The customer service role involves administration, customer service via phone calls, webchat and emails and working with multiple systems so excellent customer service skills, the ability to problem solve and being able to remain calm under pressure is key as well as having a good technical aptitude for databases, Google Drive and Microsoft Office. As a Customer Service Executive you will: <ul> <li>Work with customers on the phone, via live chat and email to help them use and understand the service and the data provided, working within set SLAs</li> <li>Handle general client queries and monitor / handle external and internal emails</li> <li>Place customer orders using multiple and sometimes complex systems</li> <li>Learn and maintain product and service knowledge</li> <li>Set up client accounts and provide support to new customers including quotations</li> <li>Promote existing and new products and services where required</li> </ul> Skills &amp; experience required: <ul> <li>Previous phone / office based customer service experience ideally</li> <li>Good computer literacy and administration skills</li> <li>High attention to detail and good accuracy levels</li> <li>An aptitude for problem solving</li> <li>Previous experience with Google Drive, technical systems and CRM systems is a strong advantage</li> </ul> Salary, hours &amp; company benefits: <ul> <li> 25,260 per annum</li> <li>Monday to Friday 9am to 5.30pm</li> <li>Flexible working - hybrid with 3 days per week in the office and 2 from home</li> <li>25 days holiday plus public holiday plus Birthday day off and option to buy or sell holiday</li> <li>Share incentive plan</li> <li>Pension scheme</li> <li>Life assurance scheme</li> <li>Income protection plan</li> <li>Comprehensive discounts at major retailers</li> <li>Wellbeing centre</li> <li>Access to free health and fitness classes and other perks</li> <li>Volunteer days</li> </ul> Wild Recruitment Ltd T/A First Recruitment Services are acting as an Employment Agency in relation to this vacancy.

First Recruitment Services

Customer Service Executive

Looking for variety in a new and customer facing role? Do you have a passion for driving to new areas? Can you deal with new faces and have an upbeat conversation?Do you enjoy a customer-facing role with variety and new challenges? Are you passionate about driving and exploring new areas? Can you confidently engage with new people and maintain an upbeat conversation?This is the perfect role for you!<ul><li>Position: Driving Field Agent </li><li>Location: Hastings</li><li>Hourly rate: 12.55</li><li>Duration: Till 17/12/2026</li><li>Hours: 22 -30 pw (Monday - Friday, occasional Saturdays)</li><li>Contract type: Temporary (weekly pay through Randstad) </li><li>Randstad contact: The team on (phone number removed)</li></ul>Requirements:<ul><li>Valid UK Driving License</li><li>Owned Car</li><li>Willing to complete a DBS</li><li>Willing to obtain business car insurance</li><li>Willing to travel up to 40 miles</li></ul>Competencies required:<ul><li>Excellent verbal communication skills and evidence of persuading reluctant respondents to take part in surveys </li><li>Self-disciplined, self-motivated, and happy to work with minimum supervision.</li><li>Be proficient in the use of laptop and smartphone</li><li>Can demonstrate ability to be organised with well-developed planning skills</li><li>Proficient in using laptop and smartphone to receive, view and input information</li></ul>Benefits:<ul><li>0.45p per milage</li><li>1 meal per 5 hours ( 7.50), 2 meals per 10 hours ( 15)</li></ul>If you are interested please email or call (phone number removed)Randstad Business Support is acting as an Employment Business in relation to this vacancy.

Customer Service Field Agent - Driving

Job Title: French-Speaking Customer Service Administrator Location: Hailsham Salary: 26,000 - 27,000 per annum Contract Type: Full-time, Permanent Hours: Monday to Friday, 8:00am-4:00pm Hybrid Working: Office-based with one remote day per week after probation Holidays: 23 days plus public holidays About the Role HRGO Recruitment are looking for a proactive French-speaking Customer Service Administrator to join our busy and friendly team in Hailsham. You'll be the first point of contact for our French and Belgian customers, handling enquiries, processing orders, and ensuring excellent service from start to finish.This is an excellent opportunity for someone who enjoys working in a fast-paced, international environment and takes pride in delivering high-quality service. You will play a key role in supporting our French and Belgian customers by managing orders, handling enquiries, and ensuring a smooth customer experience from start to finish.You will be joining a collaborative, supportive team where initiative and attention to detail are valued, and where your contribution will make a real difference to the business. Key Responsibilities <ul><li>Respond to customer enquiries by phone and email in French and English.</li><li>Process customer orders, returns, and exchanges accurately.</li><li>Maintain customer and order records, and produce regular reports.</li><li>Liaise with warehouse, sales, and logistics teams to ensure smooth delivery.</li><li>Resolve issues efficiently, maintaining a high standard of customer satisfaction.</li></ul> Skills and Experience <ul><li>Minimum of 3 years' customer service or administrative experience.</li><li>Fluent in French (native or near-native) and fluent in English.</li><li>Excellent communication, organisation, and IT skills.</li><li>Positive, professional attitude and calm under pressure.</li></ul> Benefits <ul><li>23 days' holiday plus public holidays.</li><li>Discretionary annual bonus.</li><li>Pension scheme and life insurance (2x annual salary).</li><li>Employee Assistance Programme (including 24/7 wellbeing support).</li><li>Ongoing training and professional development.</li><li>Regular team and company events.</li></ul>If you're a fluent French speaker who enjoys providing great service and wants to join a supportive, professional team, we'd love to hear from you.

French-Speaking Customer Service

We are delighted to be working alongside our friendly, successful and highly reputable client as they seek to recruit an additional Account Manager to join their team at their offices close to Henfield. My client is highly thought of within their sector and offers an excellent environment and fun and friendly team in which to work as a part of. It's an exciting time for my client as they continue to grow and expand their business and take on more and more clients. This role is full time (Mon-Fri (Apply online only and offers an excellent opportunity to join a very established and reputable company. Due to workplace location on the outskirts of Henfield, it is essential to drive and have your own transport as there is no public transport nearby. Account Manager Full time permanent role Mon-Fri 8:30am - 5:30pm - office based role only Henfield area There is plenty of free parking on site available for all staff Salary 27000- 28000 per year plus very good company benefits. The role comes with bonus / commission and OTE earnings will be 32000- 35000 per year! This is an excellent opportunity to use your skills and experience gained within a sales / telesales / customer services type role, working as a key part of a friendly and busy team The role - Account Manager The ideal candidate will have had some experience in telesales and/or customer services experience. You will work closely within the sales team to ensure customers are well managed and serviced. Providing knowledge and support whilst also identifying new opportunities for a varied customer base. Duties will include: Dealing with the company enquiries in-box Operate as the point of contact for assigned customers. Deliver good customer service in a busy environment and ensure customers receive requested quotes and services in a timely fashion. Liaising with Senior Management on specific assignments Outbound Sales Calls for new business / account management / following up leads. Answer customer queries and customer orders. Address and resolve issues regarding pricing, delivery of goods/services and any customer complaints. Develop and maintain long-term relationships with customers. Communicate with staff members across all levels of the business. Attending customer events &amp; trade days (costs and expenses will be covered by the company) Experience, competencies and knowledge required: Proven experience in a sales, account management or customer service role Good computer skills in all Microsoft Office applications - ideally Excel &amp; PowerPoint. Effective written &amp; verbal communication skills Exceptional customer service skills, along with a great telephone manner Ability to work in a busy and fast-paced environment Experienced in working in a team environment Experience of building and maintaining strong working relationships with customers Flexible to attend off-site meetings, trade day and or trade events on occasion For more information regarding this new and exciting Account Manager opportunity please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

22 Customer Service Jobs in Hailsham, UK