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Join Our Team at Newline Plastics!Who we’re looking for… We’re expanding! Newline Plastics is seeking&nbsp;two enthusiastic, reliable, and motivated team players&nbsp;to help us maintain the exceptional service standards our customers know and love at our&nbsp;new Specialist Flagship Trade Counter &amp; Warehouse.This is an&nbsp;active, hands-on role&nbsp;with plenty of variety — from supporting customers to managing stock and deliveries. You’ll be part of a&nbsp;friendly, close-knit team&nbsp;within a&nbsp;growing family business&nbsp;that truly values its people, their contributions, and their future.If you’re someone who takes pride in your work, enjoys problem-solving, and thrives in a team environment, we’d love to hear from you!How You’ll Help Grow the Newline Plastics BrandYour primary responsibilities will include:<ul><li>Building strong relationships with our customers — in person, over the phone, and online — to identify opportunities and&nbsp;drive sales growth&nbsp;(full process guidance provided).</li><li>Accurately and efficiently completing sales transactions.</li><li>Loading and unloading materials&nbsp;(typically 3–6m lengths).</li><li>Helping to&nbsp;maintain the shop, stock, and vehicles&nbsp;to ensure smooth daily operations.</li><li>Sharing ideas and feedback to&nbsp;streamline or improve&nbsp;our processes — your input matters here!</li></ul>Your secondary responsibilities may include:<ul><li>Delivering materials&nbsp;to customers (must be&nbsp;25 or over&nbsp;due to insurance).</li><li>Full, clean UK Driving Licence&nbsp;required, held for at least two years, with confidence driving a&nbsp;3.5T dropside van.</li></ul>What You’ll Bring<ul><li>Experience with roofline materials is preferred (but&nbsp;not essential&nbsp;— we’ll train you!).</li><li>Strong&nbsp;communication skills, motivation, and a solid&nbsp;work ethic.</li><li>The ability to&nbsp;stay calm and efficient&nbsp;during busy periods.</li><li>IT literacy&nbsp;(Microsoft Office, email, etc.).</li><li>Good&nbsp;time management&nbsp;and&nbsp;numerical ability&nbsp;for measuring and calculating material quantities.</li></ul>Why Join Us?<ul><li>Be part of a&nbsp;supportive, growing family business&nbsp;that invests in its people.</li><li>Enjoy&nbsp;varied, hands-on work&nbsp;where no two days are the same.</li><li>Opportunities for&nbsp;career growth and skill development.</li><li>A team that values&nbsp;trust, teamwork, and customer satisfaction&nbsp;above all else.</li></ul>If this sounds like you, we can’t wait to welcome you to the&nbsp;Newline Plastics family!Job Types: Full-time, PermanentPay: £28,000.00-£30,000.00 per yearBenefits:<ul><li>Company events</li><li>Company pension</li><li>Employee discount</li><li>Store discount</li></ul>Experience:<ul><li>Customer service: 1 year (preferred)</li></ul>Licence/Certification:<ul><li>Driving Licence (required)</li></ul>Work Location: In person

Manor Royal Business District

Combined Role - Customer Service, Stock Control & Delivery Driver: Newline Plastics

Vacancy NameClaims Member Services ExecutiveVacancy NoVN1903Employment TypeFull-TimePrimary Work LocationPeople's Partnership - HQDescriptionCustomer Service Executive - Claims About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Our Customer Services team are the heart of People’s Pension, making sure our customers receive excellent service and technical support. Working in the Claims Team, you will provide tailored responses to meet the needs of our customers, throughout the life of their relationship with us. You’ll support the team and work with colleagues to ensure we meet our compliance and service standards and making sure we achieve our service level agreements. You will also effectively contribute to the achievement of the department’s overall objectives and apply the Treating Customers Fairly (TCF) culture and principles within your role. Key Responsibilities: • Managing a broad range of customer queries and requests across a range of products and processes, ensuring you provide professional and helpful service through effective customer communication. • Using your active listening skills and attention to detail in written communications, to understand and support customers so that their needs are understood - and service standards are maintained. • Supporting your colleagues on a day-to-day basis to resolve queries, build knowledge and confidence, and achieve quality and compliance standards. • Build and maintain relationships with both internal and external customers and third parties • Maintain a detailed knowledge and understanding of legislative and regulatory requirements, including Automatic Enrolment, TPR, FCA, DWP, HMRC, DPA and any other relevant rules to ensure we adhere to all regulatory requirements, complaint and compliance rules, to minimise risk to People’s Partnership and our Customers • Handling customer complaints/resolutions and escalating these to the Complaints Team when a solution cannot be found. You'll ensure all issues are resolved and any learning opportunities are shared across the team. • Creating and reviewing process manuals to ensure they have a high level of accuracy What we’re looking for: • Educated to GCSE Level or equivalent. • Good working knowledge of Microsoft Excel &amp; Word. • Experience in Administration/Customer service. • Numerate with good attention to detail. • Proven ability to explain detailed and/or complicated information in simple, everyday language. • Excellent verbal communication skills. • Self-motivated, disciplined and organised and ability to work effectively unsupervised. • Ability to work under pressure and meet quality and performance targets. • Proven willingness to learn and understand the technical detail of workplace pensions and other financial products. Desirable Qualifications: • Pensions experience • Complaint management experience • Vulnerable Customer experience • CII qualifications What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Grab &amp; Go Deli Café in Crawley ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

Claims Member Services Executive: People's Pension

A leading home improvement retailer in Burgess Hill is seeking a Shift Lead to manage daily store operations. In this role, you will be responsible for ensuring a safe and welcoming environment for both customers and colleagues. You will oversee the team's performance, provide guidance, and ensure a great shopping experience. The position offers competitive pay and benefits including generous holiday entitlement, a pension scheme, and various employee benefits.

Shift Lead: Drive Store Ops & Customer Service

Customer Service AdvisorBurgess Hill, Temporary (at least 5 weeks), 12.21 p/h (+ 1ph attendance bonus), Monday to Friday 9am - 6pm, pension, holidayThe Role Due to continued success, our client, a well-established outsourced contact centre, based centrally in Burgess Hill, has a fantastic opportunity for a number of Temporary Customer Service Advisors to join their dynamic team.Initially this is for a 5-week assignment, but there is potential it could extend beyond this date. Please only apply if you can start immediately and are available to work full-time until at least the end of December. Working alongside a team of experienced customer service representatives, you will be responsible for working on behalf of a business who deliver prescription medication to customers, making calls to schedule their deliveries and collections, and receiving calls in relation to this.<ul><li>Making outbound calls to customers to arrange delivery of prescription medications</li><li>Updating a centralised database with information gained within the calls.</li></ul>Requirements We would expect the successful Customer Service Advisor to have excellent communication skills and an enjoyment for engaging with customers. You will be empathetic in your communication style and be comfortable speaking with sometimes vulnerable customers. Due to the nature of the work, you will need to undertake a DBS check (funded by the Company). You will be comfortable using computers and picking up new systems, with a particular ability to convey and record information accurately. Previous office experience would be ideal, but not essential as full training can be given to those with the right attitude.This role could suit someone who has worked as Customer Service Advisor, Call Centre Agent, Customer Representative.Company Information Our client is a well-established business with 20 years' experience in providing call centre operations to a wide variety of businesses. You will be joining a dynamic team and part of a business who value their staff. They are centrally located in Burgess Hill only a 3-minute walk from the mainline train station.Package 12.21 p/h (+ 1ph attendance bonus) (permanent salary would be 25,396.80 + attendance bonus of up to 2080 per year)Monday to Friday 9am - 6pmWeekly payHoliday payPensionTravail Employment Group is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.

Customer Service Advisor

Customer Relations Manager Temporary - Permanent 36 Per Hour Umbrella Crawley Hamilton Woods Associates are currently recruiting for a Customer Relations Manager to work across several sites and act as the main post of contact for customers.Duties and Responsibilities of the Customer Relations Manager:<ul><li>Act as the main point of contact for customers, providing support and guidance from reservation through to aftercare.</li><li>Conduct pre-handover inspections to ensure homes meet quality standards before completion.</li><li>Manage post-completion defects, snags and warranty issues, ensuring all items are logged, monitored and resolved within agreed timescales.</li><li>Carry out customer courtesy visits and accurately record identified issues on internal systems.</li><li>Handle escalated customer complaints and work towards timely, fair and customer-focused resolutions.</li><li>Liaise closely with site teams, build managers, contractors and the customer service department to keep customers updated and ensure work is completed to standard.</li><li>Support the delivery of high customer satisfaction scores, including NHBC 8-week and 9-month surveys.</li><li>Educate customers around warranty coverage, aftercare processes and what they can expect after moving in.</li><li>Identify trends or recurring issues and provide feedback to internal teams to drive continuous improvement.</li><li>Maintain accurate documentation, progress updates and weekly reports for management.</li><li>Ensure all customer interactions are handled professionally.</li></ul>Essential Requirements of the Customer Relations Manager:<ul><li>Previous experience within a similar position</li><li>Strong customer service skills</li></ul>To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful

Customer Relations Manager

Customer Service Advisor Crawley Up to 28,000 + bonus, overtime and on-call payments Looking for a role where no two days feel the same? This growing technology-led organisation is looking for a Customer Experience Coordinator to keep things running smoothly and ensure customers receive exceptional support every time they get in touch.The role You'll be the first point of contact for incoming customer calls, logging requests, allocating engineers and keeping everyone updated. Alongside the day-to-day, you'll take a proactive approach to planning upgrades, scheduling routine maintenance and keeping service activity on track. From coordinating engineer diaries to ordering parts and raising quotes, you'll play a key role in keeping operations seamless.What you'll bring<ul><li>Strong administration background</li><li>Experience scheduling or coordinating teams/engineers</li><li>Excellent organisation and attention to detail</li><li>Confident communication skills and a customer-first mindset</li><li>Ability to juggle tasks, stay calm and work both independently and with the wider team</li><li>Confident using systems and quick to learn new ones</li></ul>Why join?<ul><li>A business with real purpose and strong values</li><li>Development and training opportunities</li><li>25 days' holiday rising with service</li><li>Defined contribution pension scheme</li><li>Flexible benefits platform (healthcare, dental, wellbeing and more)</li><li>Employee Assistance Programme and wellbeing app</li><li>Paid volunteer day each year</li><li>Inclusive employer recognised in the UK's Top 50</li></ul>If you thrive in a fast-paced support role and enjoy keeping everything (and everyone) on track, this is a brilliant opportunity to join a collaborative, growing team.Apply now to find out more.Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

We are delighted to be working alongside our friendly, successful and highly reputable client as they seek to recruit an additional Account Manager to join their team at their offices close to Henfield. My client is highly thought of within their sector and offers an excellent environment and fun and friendly team in which to work as a part of. It's an exciting time for my client as they continue to grow and expand their business and take on more and more clients. This role is full time (Mon-Fri (Apply online only and offers an excellent opportunity to join a very established and reputable company. Due to workplace location on the outskirts of Henfield, it is essential to drive and have your own transport as there is no public transport nearby. Account Manager Full time permanent role Mon-Fri 8:30am - 5:30pm - office based role only Henfield area There is plenty of free parking on site available for all staff Salary 27000- 28000 per year plus very good company benefits. The role comes with bonus / commission and OTE earnings will be 32000- 35000 per year! This is an excellent opportunity to use your skills and experience gained within a sales / telesales / customer services type role, working as a key part of a friendly and busy team The role - Account Manager The ideal candidate will have had some experience in telesales and/or customer services experience. You will work closely within the sales team to ensure customers are well managed and serviced. Providing knowledge and support whilst also identifying new opportunities for a varied customer base. Duties will include: Dealing with the company enquiries in-box Operate as the point of contact for assigned customers. Deliver good customer service in a busy environment and ensure customers receive requested quotes and services in a timely fashion. Liaising with Senior Management on specific assignments Outbound Sales Calls for new business / account management / following up leads. Answer customer queries and customer orders. Address and resolve issues regarding pricing, delivery of goods/services and any customer complaints. Develop and maintain long-term relationships with customers. Communicate with staff members across all levels of the business. Attending customer events &amp; trade days (costs and expenses will be covered by the company) Experience, competencies and knowledge required: Proven experience in a sales, account management or customer service role Good computer skills in all Microsoft Office applications - ideally Excel &amp; PowerPoint. Effective written &amp; verbal communication skills Exceptional customer service skills, along with a great telephone manner Ability to work in a busy and fast-paced environment Experienced in working in a team environment Experience of building and maintaining strong working relationships with customers Flexible to attend off-site meetings, trade day and or trade events on occasion For more information regarding this new and exciting Account Manager opportunity please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

First Recruitment Services

Account Manager

Our Client is looking for an Automotive Service Advisor in Worthing. They are looking for someone that has experience of the automotive industry, and would be comfortable going into a dealership with the confidence that you will add value from the outset. Whilst the systems and processes might be different to what you are used to, there will be comprehensive training to help you settle into the role. Training and development is at the heart of the business and you will be encouraged to develop and grow as a key part of the team. The benefits include; <ul> <li>Very competitive basic salary</li> <li>OTE of up to 40k</li> <li>Commission on service plans</li> <li>Employee Pension</li> <li>Benefits package</li> <li>22 days holiday + bank holidays</li> </ul> If You feel this is the right opportunity for you Apply with a Copy of your CV and we will be in contact soon. Job Types: Full-time, Permanent Salary: £29,000.00-£40,000.00 per year Benefits: <ul> <li>Company events</li> <li>Company pension</li> <li>Employee discount</li> </ul> Schedule: <ul> <li>Day shift</li> <li>Weekend availability 1 in 3 half day on a Saturday </li> </ul>

Service Advisor Motor Trade Job

Tapp Recruit is looking for an experienced Service Advisor for there client in Haywards Heath. Our client is an established main dealership who is looking to add to their existing team. SKILLS REQUIRED Essential <ul> <li>Able to convey information clearly and succinctly whether verbal or written</li> <li>Excellent time management skills</li> <li>Ability to establish effective working relationships with varied personnel</li> <li>Ability to work in a customer focused manner</li> <li>Ability to self-prioritise workload according to the business</li> <li>Excellent telephone manner</li> <li>Ability to follow all Departmental Processes</li> </ul> Desirable <ul> <li>Experience of working within a Service Department</li> <li>Experience in dealing with customers</li> <li>Ability to up-sell additional products/services</li> </ul> PERSONAL ATTRIBUTES Essential <ul> <li>Commitment to the brand aims and objectives</li> <li>A professional and smart appearance at all times</li> <li>Efficient and well organised</li> <li>Ability to maintain confidentiality</li> <li>Ability to sometimes deal with difficult, impatient or distressed people</li> <li>Self-motivated and able to work as a part of a team</li> <li>Ability to work under own initiative</li> </ul> If this sounds like you Apply with a copy of your CV and we look forward to being in contact soon.

9 Customer Service Jobs in West Sussex