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Shape the Future of AI: Product Owner (AI) at Rentokil Initial Are you an experienced Product Owner passionate about cutting-edge AI and proven at translating user needs into impactful product features?&nbsp; Do you excel at defining product visions and driving successful delivery in a fast-paced, technology-driven environment?&nbsp; Rentokil Initial is seeking an AI Product Owner to join our innovative team and play a pivotal role in maximising the value of our AI products. At Rentokil Initial, we are global leaders in the Business Services Sector, operating in over 90 countries and deeply committed to leveraging technology to drive significant improvements across our organisation.&nbsp; We believe in Pioneering Technology Solutions, which will impact and foster global collaboration and innovation to deliver excellence in everything we do. About the Role: As our AI Product Owner, reporting to the AI Portfolio Lead, you will be responsible for defining and prioritising the product vision and roadmap for our AI Agentic platform and other internally developed AI products.&nbsp; This strategic role requires a deep understanding of user needs and business goals, translating them into actionable product features that maximise value and adoption across the organisation. In this role, you will: Own the Vision:&nbsp;Define and communicate the product vision and strategy to stakeholders. Be the Voice of the Customer:&nbsp;Deeply understand user needs and business requirements, translating them into clear user stories and acceptance criteria. Drive Impact:&nbsp;Prioritise development efforts to deliver the most impactful features that drive business outcomes. Collaborate for Success:&nbsp;Work closely with our AI development team (Engineers, Analysts, UI/UX) and other stakeholders to ensure successful product delivery and alignment with user and business needs. Iterate and Improve:&nbsp;Monitor and analyse product performance and user feedback to drive iterative improvements. You will be instrumental in managing and prioritising the product backlog, ensuring product quality, and contributing to a team dedicated to leading the definition and communication of AI products and technologies. &nbsp; Requirements: We are looking for a professional with: - Proven experience as a Product Owner or in a similar role, preferably within an AI or technology-driven environment. - Experience with agile development methodologies. - Strong understanding of AI/ML concepts and technologies. - Excellent communication, collaboration, and stakeholder management skills. - The ability to translate business needs into technical requirements. - Strong analytical and problem-solving skills, with the ability to prioritise and manage a product backlog effectively. Desirable: Experience in a corporate setting driving the adoption of new technologies. Desirable: Understanding of user-centred design principles. Desirable: Familiarity with Large Language Models (LLMs) and AI agent platforms. Desirable: Scrum / Agile qualifications. Why Rentokil Initial? At Rentokil Initial, we champion Global Collaboration and Innovation, bringing together diverse perspectives to fuel innovation and drive results.&nbsp; We foster a Down-to-Earth and Supportive Culture that values open communication and a sense of belonging, where authenticity and humility are key.&nbsp; We are dedicated to Career Development and Continuous Learning, empowering you with the tools and resources to realise your full potential. &nbsp;You'll find a workplace that believes in Recognition and Celebration, acknowledging that our team members' collective efforts and individual contributions propel our progress. We offer: - A hybrid working policy with our base in Crawley. - The chance to influence our organisation's future by developing groundbreaking AI solutions. - A collaborative and innovative environment where your expertise shapes the industry. - Opportunities to grow, learn, and excel within a supportive community. Your expertise will directly contribute to our pioneering efforts in AI. Join us now! Benefits: <ul> <li>Competitive salary and bonus scheme</li> <li>Hybrid working</li> <li>Rentokil Initial Reward Scheme</li> <li>23 days holiday, plus 8 bank holidays</li> <li>Employee Assistance Programme</li> <li>Death in service benefit</li> <li>Healthcare</li> <li>Free parking</li> </ul> At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.&nbsp;&nbsp;

Manor Royal Business District

Product Owner (AI): Rentokil

This role focuses on the architecture and technical design of solutions that support our global Service operations. This includes systems and processes related to scheduling and routing of technicians, job management, work order completion, inventory management, customer communication, and reporting and analytics related to service delivery. Main Purpose of Role The Technical Architect will play a key role in defining and delivering the technical strategy for our Service solutions. This includes: • Designing and documenting solutions that are aligned with Service objectives, scalable, and integrated with other relevant systems (e.g., CRM, billing). • Selecting and integrating appropriate technologies to enhance Service efficiency and customer satisfaction. • Providing technical leadership and guidance to development teams. • Ensuring adherence to architectural principles and standards. • Collaborating with stakeholders across Service teams globally to understand their needs and translate them into technical solutions. • Ensure colleagues involved in design activities (eg Business Analysts, Technical Architects) are following best practice design principles in line with the company architectural strategy Tasks &amp; Responsibilities • Define and maintain the technical architecture for Service solutions. • Design and document solutions for new Service initiatives and enhancements. • Evaluate and select appropriate technologies to enhance Service efficiency and customer satisfaction. • Integrate various platforms and systems, including scheduling and routing systems, mobile workforce management solutions, and customer communication tools. • Provide technical guidance and support to development teams. • Review &amp; sign off all designs created for Field Services products • Ensure adherence to architectural principles and security standards. • Collaborate with stakeholders across Service teams globally to gather requirements and feedback. • Monitor and optimize the performance and effectiveness of Service solutions. Requirements: Experience • Proven experience as a Technical Architect with a focus on Service operations and field service management. • Strong understanding of Service processes and best practices. • Experience with scheduling and routing systems, mobile workforce management solutions, and customer communication tools. • Experience with GPS tracking, IoT devices, and real-time data processing is a plus. • Experience with API gateways (e.g., Apigee) and integration technologies. • Hands-on experience with cloud platforms (e.g., Google Cloud Platform) and related services. • Familiarity with mobile application development is a plus. • UML documentation • Data Modelling / Design • Architecture frameworks (e.g Togaf) Knowledge &amp; Skills Strong understanding of Service industry trends and technologies. Experience with Agile development methodologies. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong problem-solving and analytical skills. Benefits: <ul> <li>Competitive salary and bonus scheme</li> <li>Hybrid working</li> <li>Rentokil Initial Reward Scheme</li> <li>23 days holiday, plus 8 bank holidays</li> <li>Employee Assistance Programme</li> <li>Death in service benefit</li> <li>Healthcare</li> <li>Free parking</li> </ul> At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.&nbsp;

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