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A leading health screening company in Brighton is seeking a Configuration Analyst to optimize customer contact systems and enhance user experience. This role involves monitoring performance across various channels including voice, email, and social media, while also implementing improvements through data analysis. The position is hybrid and offers a competitive salary of £31,646 alongside comprehensive benefits including generous leave, health assessments, and professional development opportunities.

CCaaS Performance & Configuration Specialist

Configuration Analyst Worthing, West Sussex - Hybrid Full time, Permanent £31,646 per year plus various company benefits As our Configuration Analyst you will play a critical role in the optimisation and continuous improvement of Bluecrests CCaaS Platform and associated customer experience technologies. Working closely with the Configuration Owner, the post holder ensures that all customer contact systems, including voice, live chat, email, WhatsApp, social, dialler, and review platforms are operating efficiently, reliably, and in full compliance with regulatory and business standards. You will monitor and analyse live performance, identify resource, system or process issues, and implement configuration or workflow changes to ensure the best possible experience for our customers and the most efficient use of our resources. This role bridges operational insight with technical delivery, acting as a day to day owner for CCaaS performance, dialler activity, and interaction analytics across all departments. What can we offer you in return? Balance &amp; Support <ul> <li>Annual Leave - Starting with 23 days, increasing to 25 after one year, and rising by one day each year up to 28 days (dependant on contracted hours)</li> <li>Company Sick Pay Scheme</li> <li>Enhanced Family Leave</li> </ul> Learning &amp; Development <ul> <li>Apprenticeship Schemes</li> <li>Career Development Opportunities</li> <li>Bluecrest Academy for Aspiring Managers</li> <li>Leadership Development Programme</li> <li>24/7 Learning Library - accessible for everyone!</li> </ul> Financial &amp; Lifestyle <ul> <li>Salary exchange pension</li> <li>Employee Charity Sponsorship Scheme</li> <li>Retail and Leisure DiscountsHome Office Allowance</li> <li> Protection</li> <li>Employee Assistance Programme</li> </ul> Health &amp; Wellbeing <ul> <li>Discounted Gym Membership</li> <li>Cycle to Work Scheme</li> <li>Four Free Health Assessments per year for yourself, family or friends</li> <li>50% Off Additional Health Tests</li> <li>Life Insurance</li> </ul> After qualifying period &amp; subject to terms and conditions and/or eligibility. Responsibilities System Monitoring and Real Time Management <ul> <li>Maintain real time oversight of all CCaaS modules and customer channels (voice, chat, email, social, WhatsApp, review sites) ensuring service levels are met and maintained.</li> <li>Monitor user performance, queue performance, adherence, occupancy, and routing accuracy, escalating performance risks and service deviations promptly.</li> <li>Apply short term resource adjustments, skill changes, and routing reconfiguration to stabilise performance in real time.</li> <li>Oversee dialler campaign setup, pacing ratios, contact strategy, data loads, and compliance against all Regulatory requirements.</li> <li>Maintain service dashboards and reporting for operations, ensuring visibility of volumes, adherence, and SLA performance.</li> <li>Act as the first line of support for NICE CXone system incidents, troubleshooting faults, and coordinating resolution via Jira tickets and vendor escalation where required.</li> </ul> Workflow &amp; Configuration Support <ul> <li>Support the Configuration Owner in maintaining and improving CCaaS configuration, including IVRs, skills, routing logic, and automation flows.</li> <li>Manage and prioritise all CXone related Jira tickets, ensuring timely updates, accurate categorisation (faults, change requests, enhancements), and clear communication with requestors.</li> <li>Perform daily system checks and coordinate fixes or escalations with internal or vendor support team</li> <li>Execute approved configuration changes and test outcomes before release into Configurationion.</li> <li>Support the integration and maintenance of IVR, WFM, AI functionality, Knowledge base, and Interaction Analytics features, ensuring alignment with operational workflows.</li> <li>Perform daily system checks and coordinate fixes or escalations with internal or vendor support teams.</li> <li>Participate in UAT, version upgrades, and system testing for new releases and enhancements.</li> </ul> Analytics &amp; Insight <ul> <li>Utilise Interaction Analytics (IA) to identify emerging trends, call drivers, sentiment, and repeat contact causes.</li> <li>Provide end of day and ad hoc performance summaries with clear commentary and data driven recommendations.</li> <li>Support the Transformation Lead and Configuration Owner in developing data models and reports for management dashboards.</li> <li>Identify opportunities for automation, self service, or deflection based on IA and operational data.</li> </ul> Continuous Improvement &amp; Governance <ul> <li>Recommend and implement system or process changes that reduce handling time, improve customer satisfaction, or increase occupancy.</li> <li>Ensure dialler and outbound campaigns meet all regulatory requirements, as well as Bluecrest internal policies.</li> <li>Maintain accurate documentation and audit trails of configuration and campaign changes.</li> <li>Contribute to the design and delivery of operational training where changes impact front line teams.</li> <li>Maintain awareness of emerging CCaaS functionality, automation tools, and AI capabilities to support future innovation.</li> <li>Maintain accurate documentation and audit trails of configuration and campaign changes, including Jira logs and change histories.</li> <li>This list of duties is not exhaustive, and the post holder may be required to undertake other reasonable duties comparable with the role as directed by management.</li> </ul>

Configuration Analyst

Job Title - Design Engineer Job Location - Brighton, UK Job ID - 31223 About this opportunity and L3Harris UK L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission critical needs always in mind, our employees deliver end to end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. From 11 UK sites, our team of nearly 1,000 people delivers unique capabilities across space, air, land, sea and cyber for military, security and commercial customers across the UK and worldwide. L3Harris in Brighton are part of Release Systems and the Mission Avionics sector operating in the Aerospace domain. Our mission critical release systems equipment is on most major airborne fighter platforms worldwide, including the F 35, along with other aircraft like the Gripen and Typhoon. Brighton designs, manufactures and tests a large portion of its release systems portfolio. This facility offers 48,500 square feet of manufacturing space for the development of high performance, multi station solutions used to launch air to air and air to ground munitions from bay, wing or fuselage stations. A few of our employee benefits are: <ul> <li>Half day finish on a Friday</li> <li>25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days</li> <li>Private medical insurance with optional family cover</li> <li>Pension scheme of up to 8% employer contribution</li> <li>Life Assurance 4x salary (flexible up to 10x)</li> <li>Group income protection</li> <li>Flexible opt in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme</li> <li>Employee Family Assistance Program providing mental health and wellbeing support</li> <li>Professional membership reimbursement (discretionary)</li> </ul> What the role will involve <ul> <li>Create robust mechanical and electro mechanical design solutions from concept to production.</li> <li>Generate 3D CAD models, detailed drawings, and associated documentation (SolidWorks).</li> <li>Assess design feasibility with respect to functionality, manufacturability, cost, and material selection.</li> <li>Support prototyping, testing, and design validation activities; interpret results and adjust designs accordingly.</li> <li>Develop technical documentation including reports, specifications, and design justification.</li> <li>Collaborate with internal teams (manufacturing, quality, procurement) and external stakeholders (customers, suppliers).</li> <li>Lead or support technical investigations and root cause analysis.</li> <li>Recommend and implement design or process improvements to enhance efficiency and product performance.</li> <li>Provide guidance to less experienced engineers and support design reviews.</li> </ul> What you'll bring <ul> <li>Bachelor's Degree in Mechanical Engineering or a related field, with a minimum of 4 years of relevant engineering experience, or in lieu of degree HNC/HND or equivalent qualification, with 8+ years of directly relevant design engineering Experience.</li> <li>Proficient in 3D CAD (SolidWorks preferred), including part, assembly, and drawing generation</li> <li>Knowledge of engineering principles, GD&amp;T, BS8888, and tolerance stack up</li> <li>Understanding of materials, manufacturing processes, and DFM/DFA principles</li> <li>Experience with PDM and ERP systems.</li> <li>Administration duties within PDM as required by Design Manager if requested.</li> <li>Compile design justifications and undertake appropriate report writing.</li> <li>Excellent time management, able to prioritise workload across multiple projects</li> <li>Ability to interpret and apply customer specifications and design standards</li> <li>Confident in assisting mechanical engineers presenting and defending design decisions internally and externally</li> </ul> Important to know Due to the nature of our work many our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

Design Engineer

Overview We are looking to strengthen our Construction team with a Commissioning Engineer, Site-based within the Burham Region. You will report directly to the Commissioning Manager and will be managing all commissioning activities ensuring work is undertaken safely in accordance with Company Procedures, specifications, and good working practices. Key responsibilities <ul> <li>Carry out Commissioning Engineers R&amp;R's and deliver schemes in a safe compliant manner.</li> <li>Review and monitoring of MEICA related Project risks.</li> <li>Attend commissioning systems inductions and toolbox talks.</li> <li>Liaise with Design team to ensure plant commissioning requirements are incorporated at design stage and included in appropriate scope of works.</li> <li>Review of design deliverables, including FDS, equipment and instrument lists, P&amp;IDs, control philosophy and telemetry requirements</li> <li>Review and development of Compliance &amp; Commissioning Plans in conjunction with design intent</li> <li>Oversee and sign off FAT and SAT, and process witness tests.</li> <li>Assist in development of initial Commissioning Programme.</li> <li>Attend Progress &amp; Commissioning Meetings</li> <li>Compile commissioning documentation and deliverables.</li> <li>Provide input into Commissioning Strategy Reviews and Documentation.</li> <li>Liaise with sub-contractors regards commissioning deliverables and interfaces.</li> <li>Assist Training Coordinators in compilation of training deliverables and engage in SW Training sessions.</li> <li>Assist O&amp;M Coordinators in compilation and review of O&amp;M Manuals.</li> <li>Distribute Commissioning Log / Daily Diary's and any other information from Engineers.</li> <li>Assist in the preparation of take over reports</li> <li>Liaise with complete scheme delivery team.</li> </ul> Qualifications <ul> <li>Proven electrical commissioning experience</li> <li>Extensive site experience of water &amp; or water recycling operations</li> <li>Practical knowledge of water &amp; or water recycling processes</li> <li>A valid clean UK driving license</li> </ul>

Process Commissioning Engineer

Overview <ul> <li>Position: Supplier Quality Engineer</li> <li>Salary: £42,000 - £45,000</li> <li>Location: Shoreham by Sea</li> <li>Hours: 30-37.5 hours a week (TBC)</li> <li>Free onsite parking, flexible working hours and many more</li> </ul> We are recruiting for a Supplier Quality Engineer to join a Supply Chain team within a leading manufacturing business based in Shoreham by Sea. This role is perfect for someone who enjoys building strong supplier relationships, solving problems, and maintaining high quality standards in a fast moving production environment. As a Supplier Quality Engineer, you'll play a key role in ensuring suppliers deliver high quality components that meet engineering and production requirements. To succeed, you'll bring experience from the automotive or similar manufacturing sector, a strong understanding of ISO9001, hands on audit experience, and solid knowledge of PPAP. Key responsibilities <ul> <li>Ensure supplier capability, capacity and performance meet production requirements</li> <li>Manage supplier quality across multiple commodities, working closely with Purchasing</li> <li>Conduct supplier assessments and surveillance audits</li> <li>Review and approve PPAPs in line with project timelines</li> <li>Support suppliers in developing and maintaining Component Quality Plans</li> <li>Create and maintain component inspection plans</li> <li>Raise Defective Material Reports (DMRs) and ensure high quality 8D responses</li> <li>Analyse supplier quality data to identify continuous improvement opportunities</li> </ul> Requirements <ul> <li>Previous experience as a Supplier Quality Engineer or Supplier Development Engineer in automotive or similar manufacturing</li> <li>Strong understanding of ISO9001</li> <li>Internal audit experience</li> <li>In depth knowledge of PPAP</li> <li>Familiarity with quality tools (8D, Ishikawa, 5 Why, SPC, Pareto, etc.)</li> <li>Good understanding of metrology and inspection methods </li><li>Ability to read and interpret engineering drawings</li> <li>Full clean driving licence</li> <li>Strong planning, prioritisation and autonomy</li> <li>Confident presenting data clearly and accurately</li> </ul> Benefits <ul> <li>Free onsite parking</li> <li>25 days annual leave + bank holidays</li> <li>Flexible working hours</li> <li>Company pension scheme</li> </ul> The Supplier Quality Engineer is a permanent position based in Shoreham-by-Sea, paying between £42,000 up to £45,000. The hours are between .5 hours a week and can be worked between 4, 4.5 or 5 days a week.

First Recruitment Services

Supplier Quality Engineer

Principal Electrical Engineer - Substations Brighton, United Kingdom / Glasgow, United Kingdom / Croydon, United Kingdom / Altrincham, United Kingdom / Cardiff, United Kingdom / York, United Kingdom Location/s: Brighton, Altrincham, Croydon, Glasgow, York Recruiter contact: ABHIJEET BARPANDA Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance - we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you're surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. About the business unit The Energy unit delivers services to clients globally across several sectors including hydropower, nuclear, waste, renewable generation and transmission &amp; distribution networks. Together we provide integrated engineering and project management services across the project lifecycle - from concept and design to construction and operations, to decommissioning or repowering and life extension. Together with our clients, we're helping to deliver the energy transition globally. Job Overview Mott MacDonald has an exciting opportunity for a Principal Electrical Engineer to join our expanding Power Transmission and Distribution team, this role can be based in various locations in UK. The successful candidate will be motivated to work on a range of diverse industry leading projects developing innovative solutions for power transmission grid systems and for client transmission and distribution installations ensuring security of electricity supply, developing the integration of renewable energy sources and bringing large power infrastructural plans from concept to delivery stage. Your role will include working with a range of clients/stakeholders including major utilities and large global demand customers in a rapidly changing energy sector. The role is a permanent position within our team for an ambitious and enthusiastic Electrical Engineer. Reporting to the Power team Principal Engineer, you will be responsible for a range of tasks including: <ul> <li>Primary plant layout for HV substations</li> <li>Equipment specifications for HV Plant and ancillary equipment</li> <li>Providing engineering design input to major electrical power infrastructural development projects through various lifecycle stages from feasibility/front end engineering stages to detailed design/site construction monitoring and commissioning</li> <li>Coordination with client project teams and internal team disciplines within Mott MacDonald including civil, structural, environmental, survey/geotechnical, transport, protection and control and CAD/BIM team</li> <li>Delivering projects in new technologies e.g. energy storage, HVDC systems, smart grid solutions, waste to energy etc</li> <li>Provide professional services to clients in the UK and overseas</li> </ul> Candidate Specification : <ul> <li>Qualified to degree level and will ideally be, or working towards Chartered Engineer status</li> <li>Experience working in the power transmission and distribution industry</li> <li>Experience relating to design, delivery and supervision of HV substation solutions (110kV to 400kV)</li> <li>Experience in development of specifications for HV AIS/GIS substations and associated primary/secondary equipment</li> <li>Experience of all stages of project lifecycles</li> <li>Experience in applying regulatory and client specific health and safety requirements to HV plant system designs</li> <li>Experience in the preparation of technical reports in English</li> </ul> Preferred, but not required : <ul> <li>Experience in design of Overhead Line Systems for transmission networks</li> <li>Experience in design of HV cable systems (minimum 110kV)</li> <li>Experience in site construction and/or testing/commissioning for HV plant systems</li> <li>Experience in earthing software design (CDEGs) and system studies/protection co ordination software (ETAP)</li> <li>Experience in control and protection systems design</li> <li>Masters Degree</li> </ul> UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. Accessibility We want you to perform your best at every stage in the recruitment process. If you are disabled or need any support to enable you to apply or attend an interview, please contact us at and we will talk to you about how we can support you. We offer some fantastic benefits including: Health and wellbeing <ul> <li>Private medical insurance for all UK colleagues.</li> <li>Health cash plan to support you with every day health costs and treatments.</li> <li>Access to Peppy, providing free support from menopause experts for all UK colleagues.</li> <li>A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family.</li> <li>Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too.</li> </ul> Financial wellbeing <ul> <li>We match employee pension contributions between 4.5% and 7%.</li> <li>Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary.</li> <li>Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long term illness or injury.</li> <li>Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing.</li> <li>As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes.</li> </ul> Lifestyle <ul> <li>A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme.</li> <li>Holiday entitlement increased to a minimum of 35 days after 5 years' service.</li> <li>Variety of employee saving schemes and discounts from high-street retailers.</li> </ul> Enhanced family and carers leave <ul> <li>Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave.</li> <li>Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay.</li> <li>Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid.</li> </ul> Learning and development <ul> <li>Primary annual professional institution subscription.</li> <li>A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options.</li> </ul> Networks, communities, and social outcomes <ul> <li>Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities.</li> </ul> Apply now, or for more information about our application process, click here.

Principal Electrical Engineer -Substations

A global engineering consultancy is looking for a Principal Electrical Engineer to enhance their Power Transmission and Distribution team. Located in multiple UK cities, this role involves designing solutions for renewable energy integration, managing HV substations, and collaborating with clients in a changed energy sector. Ideal candidates will have a degree in engineering and relevant experience in power transmission projects.

Senior Electrical Engineer - HV Substations & Grids

EXPERIENCED SALES EXECUTIVE - YEOMANS HONDA GUILDFORD Here at Yeomans Honda Guildford we are looking for an Experienced Sales Executive to join our award winning, smiley and friendly team. We are proud to offer the entire range of new and used Honda vehicles which are at the forefront of Electric and Hybrid technologies. Job description and opportunities: <ul> <li>To sell across the range of new and used vehicles using your personality and product knowledge to provide an effective and profitable sales process.</li> <li>We will offer the facilities for you to carry out accurate appraisals of all vehicles offered for part exchange.</li> <li>We pride ourselves on our showroom displays and expansive used vehicle forecourt, offering the greatest possible choice to our customers.</li> <li>You will have access to our bespoke database management systems to efficiently prospect for potential new, used and existing customers on a regular basis to create incremental sales opportunities.</li> <li>Our sales process has the customer's needs at the very heart of the journey in finding their perfect new or used vehicle, enhancing the experience with detailed presentations of both our model range and the wide variety of tailored funding options we have available.</li> <li>As part of the purchasing process you will be responsible for managing the preparation and handover of sold vehicles to our customers with the help of our highly trained aftersales team and preparation centre to ensure the highest level of customer experience is delivered at all times.</li> <li>You will receive comprehensive training and development including manufacturer training, FCA accreditation together with in house systems and process training.</li> <li>During the planning of on and offsite sales and product events you will have the opportunity to become involved in and promote the business using your previous sales experience and ideas.</li> <li>Benefits include - 25 days holiday, use of a company car including fuel benefit and Pension Scheme.</li> </ul> A background in a sales environment is essential. Professionalism, self-motivation and good interpersonal skills are essential qualities, as is a full driving licence. A competitive remuneration package is on offer for the successful candidate. To understand how we will process your personal information, please review our recruitment privacy policy here Ref: Experienced Sales Executive Working Hours Location Yeomans Honda Guildford Closing Date 23/02/2026 Get in touch with us Whatever your question or feedback we are here to help. So please feel free to contact us Reg Office: Yeomans House, Littlehampton Road, Ferring, Worthing, West Sussex, BN12 6PB Reg. Company Number: VAT Reg. No.

Experienced Sales Executive

Group1 Hailsham is looking for a Sales Executive. Your role Working with world class brands as a Sales Executive you'll have the drive to deliver outstanding and trusted experiences for our customers. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What you'll do day to day <ul> <li>Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle.</li> <li>Actively prospect for new customers via telephone, attend product launches and events, and maintain a comprehensive enquiry database.</li> <li>Maintain in depth product knowledge and continuously enhance expertise through manufacturer led training sessions.</li> <li>Recommend suitable add on products that align with customer needs and preferences.</li> <li>Ensure the effective use of customer enquiry management systems for optimal tracking and follow up.</li> <li>Deliver outstanding customer service that fosters loyalty and encourages referrals.</li> </ul> Your profile Don't worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you. <ul> <li>Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships.</li> <li>Ability to deliver first class customer service with energy and enthusiasm.</li> <li>A genuine interest in helping customers and contributing to the team's success.</li> <li>Strong organisational skills with the ability to meet deadlines, with excellent attention to detail.</li> </ul> Rewards There are many great reasons to join the Group1 Automotive team, including the following industry leading benefits package: <ul> <li>24/7 online access to healthcare professionals.</li> <li>Car purchasing and lease schemes.</li> <li>Enhanced holiday allowance with length of service.</li> <li>Paid day off for your birthday.</li> <li>Company share purchase plan.</li> <li>Loan plans for colleagues, including toolbox and travel tickets.</li> <li>Colleague referral payments.</li> <li>Industry leading family friendly policies.</li> <li>Numerous training, learning and development options to suit everyone.</li> </ul> Company If you're dedicated to customer experience, have a drive to help others and share a passion for design, technology, and engineering, you could be a valuable member of a BMW Group Retailer Team.

Sales Executive

Are you a passionate wine professional with a strong sales acumen and a flair for building lasting relationships? Do you thrive in a fast-paced, entrepreneurial environment where your ideas and initiative matter? Come join us, the UK's leading family-owned wine importer and distributor, and take your sales career to the next level. About Us Berkmann Wine Cellars is proud to represent one of the most respected and diverse portfolios in the UK wine trade, featuring iconic producers from across the globe - from family-owned estates in Italy, France, and Spain to pioneering New World wineries in Argentina, South Africa, and beyond. Our exclusive agency brands are widely admired in the on-trade sector for their quality, authenticity, and innovation. The Role We are seeking a dynamic and commercially minded Sales Account Manager to drive profitable growth across Brighton and surrounding areas. This is more than just a sales role - it is an ambassadorial position, representing the Berkmann portfolio and our prestigious agency brands in the South of England. You will be responsible for winning and managing a designated account base, driving profitability, identifying new business opportunities, and bringing our brands to life through tastings, events, and strategic brand activities. You will also work closely with our Marketing, Logistics, and Finance teams to deliver an exceptional end-to-end customer experience. Your Responsibilities <ul> <li>Achieve and exceed volume, value, and margin sales targets</li> <li>Identify and onboard profitable new accounts without compromising existing sectors</li> <li>Develop strong, trust-based relationships with key stakeholders in trade accounts</li> <li>Act as a confident brand ambassador, hosting tastings and supporting after-hours events</li> <li>Provide accurate forecasting and market feedback to support planning and logistics</li> <li>Manage pricing, promotional investment, and account-level profitability</li> <li>Use customer data to optimise sales strategies and stock management</li> <li>Champion collaboration between Berkmann, our producers, and customers</li> <li>Keep the business informed with timely competitor and market insights</li> <li>Support portfolio development based on customer and market trends</li> </ul> What We Are Looking For <ul> <li>Proven on trade sales experience</li> <li>Strong wine knowledge, WSET Level 2 minimum</li> <li>Experience selling luxury or premium brands is highly advantageous</li> <li>Proficient in Microsoft Office (Excel, Word, PowerPoint)</li> <li>Experience working with brand owners and developing go-to-market strategies</li> <li>Analytical, commercially astute, and numerate - comfortable with pricing models and P&amp;L interpretation</li> <li>A persuasive communicator with excellent interpersonal skills and confidence to influence at all levels</li> <li>Creative thinker with strong negotiation skills and a solutions-driven mindset</li> <li>Organised, proactive, and resilient - thrives in a results-driven team</li> <li>Full UK driving licence</li> </ul> Why Join Us? At Berkmann Wine Cellars, we don't just sell wine - we champion world-class producers. Our portfolio tells a story of provenance, passion, and partnership. We offer a collaborative, forward-thinking environment where your expertise and creativity will be valued. If you're eager to represent some of the most distinctive and award-winning wine brands in the world, whilst growing your career with a market leader, this is the role for you. Working Pattern This is a full-time role, working 37.5 hours per week, typically Monday to Friday between 9:00am and 5:30pm. However, given the nature of our clients in the hospitality sector, flexibility is essential - evening and occasional weekend work will be required to support customer needs, events, and tastings. Some activities may also involve international travel, so a valid passport is necessary. Location This is a field based positionin Brighton. How to Apply This is a key role within our business, therefore if you are interested in applying for the vacancy please follow the link . Please note that should any suitable CVs be received whilst the advert is live then individuals will be invited to interview. Offer <ul> <li>Competitive salary and bonus</li> <li>Company car</li> <li>25 days annual leave rising to 26 days after 5 years' service and 27 days after 10 years' service, plus bank holidays</li> <li>Company pension</li> <li>Access to our Employee Assistance Programme</li> <li>Enhanced Maternity and Paternity Pay</li> <li>Contribution to Dental Costs</li> <li>Generous staff discount on our wine</li> <li>A bottle of wine on your birthday and Berkmann anniversary</li> </ul> We cannot consider your application if you do not have the legal right to work in the UK. You must also satisfy the required knowledge and experience criteria detailed above. Equal consideration will be given to all candidates, irrespective of their gender, race, disability, marital status, religion, age or sexuality. No agencies please We thank you for your interest in working with Berkmann Wine Cellars, however, we have our own internal HR and Recruitment team who support our recruiting needs. We will not pay fees or acknowledge any CV's supplied to Berkmann Wine Cellars unless you have been briefed on the role by a member of our HR Team. Thank you for your understanding in advance.

1,497 Jobs in Dyke Rd Ave, Brighton and Hove, Hove BN3 6QA, UK