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Our Child and Family Support Team (CFST) provides counselling and therapeutic support to children, young people, and their families – including siblings, parents, grandparents, and carers. We’re looking for qualified volunteer counsellors to join our dedicated team to help increase our reach, making sure everyone can receive the support they need in some of life’s toughest moments. Please note, we cannot accept student counsellors on placement in this role.

Martlets Hospice

Volunteer Counsellor

Volunteer Customer Service and Retail Assistant - Havant Do you love meeting new people?&nbsp; As a customer service volunteer, you will be the face of our shops, greeting everyone with a smile and a warm welcome. You will work alongside a fantastic team of staff and volunteers, helping to create a great shopping experience that will keep bringing our customers back and recommending us to others.&nbsp; Where:&nbsp;6 West Street Havant PO9 1PF When:&nbsp;Monday to Saturday&nbsp; Usual minimum commitment:&nbsp;4-hour weekly morning or afternoon session What you’ll be doing: • Greeting customers and creating a friendly, welcoming atmosphere • Serving customers on the till, handling cash and card payments • Talking about Gift Aid, explaining why it is important and helping customers sign up • Prepared to regularly replenish stock (such as clothes, bric a brac etc) • Keeping the shop floor looking great by tidying displays, refilling clothes rails and general housekeeping • Occasionally helping in our Furniture Showroom (run on the same site) What’s in it for you: • Joining a new team at the start of an exciting new retail venture • Valuable work experience • Develop skills in stock ordering, visual merchandise, customer service • Dealing with the public • Changing lives through your volunteering • Reasonable travel expenses will be paid Your skills and abilities: • Friendly manner – good with people&nbsp; • Retail experience is always welcomed but not essential as training will be given • An Interest in clothing, books, records, fashion is also welcomed • You may be required to stand for long periods – Let us know if you have mobility problems Expectations: • To attend a Welcome day and participate in any training relevant to the role • You will need to be reliable, flexible and willing to assist the manager • Be committed to good customer service • Work as part of a team of staff and volunteers Contact:&nbsp;The Volunteering Team Tel: 01273 021549

Volunteer Customer Service and Retail Assistant - Havant Store

Role: Swim Teacher Location: Ringmer Swimming Pool and Seahaven Swim &amp; Fitness Centre Hours: Up to 10 casual hours available per week across both locations Salary: £15.58 per hour (+ holiday pay) Reporting To:&nbsp;Aquatics Development Coordinator &amp; Operations Manager Background Wave Active is an award-winning charity and social enterprise, supporting our local communities with facilities, activities, and services to inspire active lifestyles. Our purpose is to “Inspire Active Lifestyles” and vision, “To be at the heart of the improvement of health and wellbeing in the Community”. We are passionate about providing services and opportunities that support individuals to gain, regain or maintain health, fitness and wellbeing improvements. Managing 15 leisure facilities and Newhaven Fort, across the Lewes District and Eastbourne Borough of East Sussex we provide health and fitness services for both members and non-members of all ages to participate in, whether that be through sport, group exercise, gym, swim, play or health services. While we offer a range of facilities and activities across our multifunctional spaces, our team is key to creating an approachable environment enabling individuals to prioritise their wellbeing and their health journey. Formed in 2006 Wave Active continues to ensure all surplus revenues generated from activities are reinvested back into the community in the form of facility developments and refurbishments, new programmes of activity and to support those with health conditions to make health improvements. The Post in Context Wave is the main provider of the Learn to Swim Programme in the Lewes District. To ensure continuity of approach across all wet sites and address the “Business Sustainability” value it is, necessary for Wave to appoint a suitably qualified and experienced individual to deliver aquatic activities. Summary of Main Duties To deliver swimming lessons in line with the objectives approved by Wave so as to ensure the maximum use of the facilities by the community. The postholder will be required to adopt a flexible approach in reacting to changes in policy and developments into new or improved areas of service activity, and to formulate initiatives to help improve the service provision. Learn to Swim Programme <ul> <li>To work with the Aquatics Development Coordinator to further develop and promote Wave Swim School and the implementation of new swimming initiatives.</li> <li>To provide swimming tuition for all sectors of the community.</li> <li>To administer all courses, if required, as laid down by the Aquatics Development Coordinator/ Area Manager and special events e.g. water safety courses, swimming lessons parties, swimming galas and promotional swim weeks.</li> <li>To plan courses, group lessons, private lessons to take into account holidays and events, likely to disrupt courses.</li> <li>Assess learners progress and recommend for class advancement when ready.</li> <li>Liaise and feedback with parents/carer’s as required.</li> <li>To ensure your knowledge is kept up to date by following CPD’s.</li> </ul>

Wave Active

Swimming Teacher

Join Our Retail Team and Make a Difference! Volunteer Retail Assistant – St Michael’s Hospice Shops Are you friendly, enthusiastic, and love meeting new people? Do you enjoy working in a vibrant retail environment where every day brings something new? Join our amazing team of volunteers and help make a real impact in your community! As a&nbsp;Retail Volunteer, you’ll play a vital role in supporting the day-to-day running of our shop, helping to raise essential funds for St Michael’s Hospice. Whether you’re welcoming customers, creating eye-catching displays, or working on the till, your time and energy will help us continue providing compassionate care to those who need it most. What You’ll Be Doing: <ul> <li>Greeting and assisting customers</li> <li>Sorting, pricing, and displaying donated items</li> <li>Operating the till and handling transactions</li> <li>Creating stylish window and in-store displays</li> <li>Keeping the shop clean, tidy, and inviting</li> <li>Promoting the work of St Michael’s Hospice</li> <li>Supporting the shop manager and team</li> </ul> What We’re Looking For: <ul> <li>A friendly and approachable personality</li> <li>Good communication and teamwork skills</li> <li>Willingness to learn and take initiative</li> <li>A presentable appearance and positive attitude</li> <li>Retail or customer service experience is a bonus—but not essential!</li> </ul> Why Volunteer With Us? Volunteering in our shop is a fantastic way to do something meaningful while gaining valuable experience. Whether you’re looking to build your CV, return to work, or simply enjoy being part of a friendly team, this role offers variety, connection, and purpose. You’ll learn new skills, grow in confidence, and know that every sale you make helps support local families through hospice care. It’s a chance to give back, meet great people, and make a real difference. Whether you can spare a few hours a week or more, we’d love to hear from you!

St Michaels Hospice

Retail Assistant

Reception Volunteer Opportunity Join our friendly team at St Michael’s Hospice and be the welcoming face that makes a difference. As a Reception Volunteer, you’ll support the smooth running of our front-of-house services—helping patients, visitors, and staff feel supported and informed from the moment they arrive. We’re looking for warm, reliable individuals who enjoy helping others and can bring calm and clarity to a busy environment. Location <ul> <li>Hospice Reception</li> </ul> Availability <ul> <li>Days: Monday–Friday and Weekends •&nbsp;Shifts: • Thursday: 9am–1pm • Saturday: 4pm–7pm • Sunday: 12:30pm–4pm and 4pm–7pm •&nbsp;Commitment: Minimum one shift per week Please note: Applicants for&nbsp;evening or weekend shiftsmust be available for training during daytime hours.</li> </ul> What You’ll Be Doing <ul> <li>Offering a warm welcome to patients and visitors • Answering calls and passing on messages • Checking appointments and patient details (confidentially) • Supporting infection control and general safety • Handling post, parcels, and donations • Helping with light admin tasks • Keeping the reception area tidy and organised • Working closely with staff and volunteers to ensure things run smoothly</li> </ul> Skills &amp; Experience <ul> <li>Friendly and clear communicator • Comfortable using basic IT (Outlook, Word, Excel, Teams) • Able to work independently and with others • Reliable and punctual • Experience in admin or customer service is helpful but not essential • Aware of the importance of confidentiality</li> </ul> Personal Qualities <ul> <li>Kind, calm, and emotionally aware • Open to learning and feedback • Respectful of boundaries and professional conduct • Flexible and happy to help where needed</li> </ul> Ready to make a meaningful impact? Apply now and become part of a compassionate team making a real difference.

Reception Volunteer

Ward Support Volunteer Opportunity Provide a warm, compassionate presence to patients and visitors on our Inpatient Unit. This role is vital in helping St Michael’s Hospice deliver exceptional care and comfort to those who need it most. We’re looking for friendly, calm, and approachable individuals who are ready to offer companionship and practical support on the ward. Location <ul> <li>Inpatient Unit, St Michael’s Hospice</li> </ul> Availability <ul> <li>Days:Weekdays and Weekends •&nbsp;Shifts:</li> </ul> <ul> <li>Morning: 10:00am – 1:30pm</li> <li>Afternoon: 2:30pm – 6:00pm •&nbsp;Commitment:&nbsp;1–2 sessions per week</li> </ul> What You’ll Be Doing <ul> <li>Offering companionship and emotional support to patients • Welcoming and assisting visitors • Supporting staff with light practical tasks • Helping with refreshments and tidying up after meals • Answering phone calls and passing on messages • Debriefing with your Ward Buddy for guidance and support</li> </ul> Skills &amp; Experience <ul> <li>Comfortable speaking with people and using the phone • A kind and patient listener • Basic understanding of confidentiality and sensitivity • Confident working independently and knowing when to ask for help • Previous experience in care or support roles is a bonus</li> </ul> Personal Qualities <ul> <li>Empathetic and emotionally resilient • Reliable, punctual, and well-organised • Open to feedback and continuous learning • Respectful of confidentiality and professional boundaries</li> </ul> Ready to make a meaningful impact? Apply now and become part of a compassionate team making a real difference.

Ward Support Volunteer

Role: Casual Duty Manager Hours: 0-15 hours per week Location: Lewes District Sites to include Peacehaven, Lewes, Seaford. Salary: £12.84 per hour (+ holiday pay) Background Wave Active is an award-winning charity and social enterprise, supporting local communities with facilities, activities, and services to inspire active lifestyles.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Our purpose is “Inspiring Active Lifestyles” and vision, “To be at the heart of the improvement of health and wellbeing in the Community”. Managing 15 leisure facilities and Newhaven Fort, across the Lewes District and Eastbourne Borough of East Sussex we are passionate about providing opportunities that support individuals to gain, regain or maintain: health, fitness, and wellbeing. Offering a range of activities across our facilities and multifunctional spaces, our team is dedicated to creating an approachable environment enabling individuals to prioritise their health and wellbeing journey. As a charity, formed in 2006, Wave Active continues to ensure all surplus revenues generated from activities are reinvested back into the community in the form of: facility developments, refurbishments, employment opportunities, new programmes of activity and to support those with health conditions to make health improvements. The Post in Context We have taken positive steps in developing our site management’s approach to the ‘customer’s journey’. Through investment in facilities, systems and processes we have experienced growth in participation, but it is essential for us to continue to explore new opportunities for investment and partnership, to inspire active lifestyles within our communities. As the successful candidate you will supervise and undertake all functions involved in the running of the centre, including pool duties, staff breaks, water testing, pool plant, cleaning, reception and administration tasks within given areas of responsibilities, whilst working to meet the business objectives of Wave to ensure long term financial sustainability. As a Duty Manager you will maintain constant surveillance of customers in the facility; acting immediately and appropriately to secure the safety of customers in the event of emergency.&nbsp; When necessary, you will provide emergency care and treatment as required until the arrival of emergency medical services.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Customer Service The priorities of the Duty Manager are: <ol> <li>To provide a friendly and efficient service to all customers. To pro-actively provide information to promote the Lido to the public at all times. To respond positively to customer enquiries.</li> </ol> Operations <ul> <li>To ensure all operational procedures, checklists and work instructions are carried out to a high standard.</li> <li>To ensure the day to day preparation of facilities (equipment and/or areas of use).</li> <li>To undertake within the operational demands of the pool, any tasks required from cleaning, reception and administration.</li> <li>To undertake the opening and closing of the Lido in accordance with published hours and ensure the facilities are provided for the public in accordance with Health and Safety regulations.</li> <li>To ensure a high standard of cleanliness and hygiene at all times throughout the shift.</li> <li>To lifeguard and supervise the pool area, assist swimmers in difficulty, undertake any necessary lifesaving first aid as needed.</li> <li>To ensure that recorded checks on chemical levels of the pool water are carried out and report to the Senior Operations Manager/Area Manager/Maintenance Engineer should it fail to meet the required standard.&nbsp;</li> <li>To undertake routine checks and maintenance in the Plant Room including backwash of filters.</li> <li>To maintain the NPLQ qualification by attending regular training sessions and to attend any training as deemed appropriate by the Senior Operations Manager/Area Manager.</li> </ul> Administration <ul> <li>To assist the Management Team in checking stocks of materials held weekly and order replenishment; control their use and security.</li> <li>To check daily the state of the building, plant and equipment and record any repairs needed in the fault logbook.</li> <li>To carry out administration tasks and record keeping linked to given areas of responsibilities.</li> <li>Whilst on duty, to be responsible for the security of the building and its contents.</li> </ul> Staffing <ul> <li>To arrange adequate pool cover, breaks, rotas of staff, cleaning duties for the shift in accordance with the day’s programmes and events.</li> <li>To ensure customer service standards are met and staff are working to their maximum potential.</li> <li>To assist with the arranging of cover for staff in advance, taking into account usage, bookings and sickness.</li> </ul> Financial <ul> <li>To ensure that financial regulations, including the collecting of cash, are adhered to.&nbsp;</li> <li>Report any discrepancies to the Senior Operations Manager or Area Manager and/or Head of Finance immediately.</li> <li>Ensure that booking procedures as set out in general and financial instructions are followed.</li> <li>Reconcile daily sales and monies received.</li> <li>Check goods received against orders placed and authorise invoices for payment.</li> </ul> Health and Safety <ul> <li>To be responsible for overall health and safety requirements of the Lido, equipment, premises and users during centre opening hours.</li> <li>Carry out periodic fire drills to ensure that site employees and coaches are familiar with procedures and that equipment is usable.</li> <li>Ensure that First Aid equipment is available and usable.</li> <li>To exercise all due care in respect of Health and Safety at Work and carry out the requirements of the Trust’s systems and procedures on Health and Safety.</li> </ul> Other Duties <ul> <li>To carry out other duties as required.</li> <li>To adhere to Wave Active Limited’s policies and procedures.</li> </ul>

Casual Duty Manager

Role: Reformer Pilates Instructor Location: Hillbrow Health and Wellbeing Salary: £35.00 per class, additional pay for transition period £12.50 per hour pro-rata Hours: 1.5 to 10 casual hours available per week (Monday to Friday mornings and/or evenings &amp; weekend availability) Hillbrow Health and Wellbeing has been formed through a partnership between Wave Active ltd, and South Downs Health and Care GP Federation. Wave Active is a Charity and Social Enterprise managing leisure sites across the Lewes District and Eastbourne Borough and is passionate about providing services and opportunities that support individuals to gain, regain or maintain positive health, fitness and wellbeing. South Downs Health and Care is a Social Enterprise owned by the GP practices of Eastbourne, Hailsham, Seaford, Lewes, High Weald and Bexhill. SDHC Vision is to enable every person to live their best life. SDHC is CQC registered and runs NHS community healthcare services. Purpose of the Role With our new Reformer Pilates studio coming soon we’re excited to introduce a brand-new Reformer Pilates studio committed to providing high-quality, classes. We want to create something special for our clients – a supportive, inclusive, environment where our clients can transform their bodies and minds. If you’re passionate about Reformer Pilates and eager to help shape a vibrant, growing community, we’d love to have you join us! Your role will be to deliver high quality Reformer Movement (RM) sessions ensuring an excellent standard of instruction and care for the equipment and the RM environment. We are looking for dedicated individuals who have the confidence to engage with our customers and motivate them in a safe and fun environment, all of which underpin our principle of enabling the best possible health and wellbeing in the community. You will have the key roles of helping our members and customers achieve their personal health journey goals and aiding membership retention. You must be reliable, punctual, adaptable, and flexible with a passion for the belief in the power of physical activity to improve health and wellbeing. You will deliver classes in line with our policies and procedures, ensuring a safe environment for all attendees. Personal Specification Who we’re Looking For <ul> <li>Certified Reformer Pilates instructor with a recognized certification</li> <li>Minimum of 1 years teaching experience is desirable</li> <li>Strong communication skills and the ability to motivate and connect with clients</li> <li>Ability to effectively demonstrate all exercises/skills being taught to clients</li> <li>In-depth knowledge of anatomy and injury prevention</li> <li>Passionate about Pilates, health, and wellness, with a genuine desire to help clients achieve their fitness goals</li> <li>Professional, approachable, and adaptable, with a positive attitude</li> <li>Must be able to work daytimes evenings and weekends to deliver the timetable. – flexible working patterns available</li> <li>Reliable, punctual and accountable with a strong work ethic</li> <li>First aid trained is preferred</li> </ul> Why Join Us? <ul> <li>Be part of shaping a new business and support the culture and direction of a growing studio</li> <li>Competitive class pay including pay for class transition time</li> <li>Discounts on classes and products</li> <li>Opportunity for career growth and advancement as the business expands</li> <li>A fun, supportive team atmosphere where your ideas and contributions are valued</li> </ul> Benefits: <ul> <li>Store discount</li> <li>Class discount</li> <li>Uniform provided</li> </ul>

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