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<h3>Do you want to support children, young people and families with special educational needs and disabilities (SEND)? Join our team at Amaze where your skills and knowledge can make a lasting difference.</h3><h3>About the role</h3>Parent carers and young people in Brighton &amp; Hove and East Sussex can get help with claiming Disability Living Allowance (DLA) and Personal Independence Payment (PIP) from Amaze. We offer:<ul><li>online advice, fact sheets and targeted resources to help you make a claim</li><li>regular Zoom workshops on claiming DLA or PIP</li><li>targeted support to families facing extra challenges via our DLA and PIP Advice Service</li></ul>You will have knowledge of the welfare benefits system and specifically disability benefits and have excellent organisational skills and interpersonal skills.&nbsp; The service is a busy one and you must be able to work calmly under pressure, juggling several tasks at one time and prioritising effectively. You will have highly developed written communication skills, including reading analytically, synthesising information, editing and proofreading, with a strong attention to detail. You will have experience of working with a broad range of people – including families, parents and or young people, ideally some with additional needs.<h3>About working at Amaze</h3>Amaze is your local charity who provide vital support and connection for children, young people and families with SEND in Sussex. We guide children, young people and families through the complex world of SEND. We help them know their rights, feel less alone and get the support they need.&nbsp; We need people like you to help us in this mission.We are committed to supporting and promoting equality and diversity, and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve.<ul><li>We want to employ staff who have lived experience of disability themselves or as a parent carer of a child, young person or adult with special educational needs or disabilities (SEND).</li><li>We particularly welcome applicants from Black, Asian and minoritised ethnic communities.</li></ul>If you want to be part of a great team that supports local families, we would love to hear from you. Please see the person specification in the job description for more details on what to include in your application. All applications will be measured against the person specification, so we encourage you to show how your experience meets these listed criteria in your letter. For more details on how to do this, please read our application guidance. Read more about <a href="https://amazesussex.org.uk/about-us/work-for-amaze/" target="_blank">working for Amaze</a>.Salary: £31,150 - £31,700 pro-rata (£17.11 - £17.41 / hour), subject to 2026-27 pay review and possible upliftHours of Work: 21 Hours<h3>Before you apply</h3>To support your application, please read:<ul><li><a href="https://amazesussex.org.uk/wp-content/uploads/2026/01/Benefits-Advice-Project-Worker-JD-Jan-2026.docx" target="_blank">Benefits Advice Project Worker Job Description</a></li><li><a href="https://amazesussex.org.uk/wp-content/uploads/2025/10/Terms-and-conditions.doc" target="_blank">Terms and conditions</a></li><li><a href="https://amazesussex.org.uk/wp-content/uploads/2025/10/2025-guide-to-writing-cover-letters-1.docx" target="_blank">cover letter guidance</a></li><li><a href="https://amazesussex.org.uk/wp-content/uploads/2025/10/2025-Benefits-Policy.pdf" target="_blank">Staff Benefits Policy</a></li></ul><h3>How to apply:</h3><ul><li>Upload your CV and Cover Letter via the link on this advert</li><li>The closing date for applications is 11.59pm on Sunday 1 Feb 2026</li><li>The provisional date for interviews are Monday 9 Feb 2026</li><li>Please complete the Diversity Monitoring Form in the mandatory questions section.</li></ul>You are warmly encouraged to contact us for an informal discussion about the role – call Lizzie Batten, Benefits Advice Manager on 07442 490129 email <a href="mailto:lizzie@amazesussex.org.uk" target="_blank">lizzie@amazesussex.org.uk</a> to arrange.This role is subject to a DBS check and right to work checks. A criminal record will not necessarily disqualify a candidate from being offered employment.

Amaze

Benefits Advice Project Worker

<h2>Job Description</h2>01 – 15 hours casual hours per weekUp to £12.21 per hour (+ holiday pay)BackgroundWave Active is an award-winning charity and social enterprise, supporting local communities with facilities, activities, and services to inspire active lifestyles.Our purpose is “Inspiring Active Lifestyles” and vision, “To be at the heart of the improvement of health and wellbeing in the Community”.Managing 15 leisure facilities and Newhaven Fort, across the Lewes District and Eastbourne Borough of East Sussex we are passionate about providing opportunities that support individuals to gain, regain or maintain: health, fitness, and wellbeing.As a charity, formed in 2006, Wave Active continues to ensure all surplus revenues generated from activities are reinvested back into the community in the form of: facility developments, refurbishments, employment opportunities, new programmes of activity and to support those with health conditions to make health improvements.On the back of a £7.5 Million investment in 2024 the Fort has re-opened with a renewed sense of purpose as a Visitor Attraction that celebrates the rich local history during the first and second world wars Perched atop the scenic cliffs of Newhaven &nbsp;the site has much to offer, fantastic views, an exciting play area, delicious food in our on site café and something for everyone in our vibrant gift shop.The Post in ContextAs the first point of contact for visitors to the Fort you will be critical in providing a first class visitor services experience by welcoming visitors positively, ensuring they make the most from their visit, and that they are encouraged to purchase items and souvenirs from the shop.Some knowledge of the historical aspects for the Fort will be required for which full training will be given.Visitor ServiceThe priority of the Visitor Services Advisor is to provide a friendly and efficient service to Fort visitors at all times.Reception<ul><li>To answer, promptly, incoming telephone calls.</li><li>To welcome and acclimatise visitors to the Fort.</li><li>To control entry and exit systems.</li><li>To have a basic knowledge of the history of the site in order to be able to answer visitors’ questions.</li><li>To use PA systems for information and control.</li><li>To maintain a clean and tidy reception area and shop.</li><li>To be smartly presented in the Fort uniform at all times.</li></ul>Administration<ul><li>Responsible for the smooth operation of the till system.</li><li>To encourage visitors to make voluntary donations towards the upkeep of the Fort in accordance with Gift Aid requirements.</li><li>To control and cash up all monies during the session in accordance with the financial regulations.</li></ul>Shop<ul><li>To promote the sale of souvenirs in the shop.</li><li>To ensure that the shop is well stocked and items are properly presented to maximise sales</li></ul>Other Duties<ul><li>To roam the site ensuring visitors are ok and have not entered areas that are off limits.</li><li>To litter pick the site and car park.</li><li>To take part in cleaning rotas to ensure the site is clean and presentable.</li><li>To carry out other duties as required.</li><li>To adhere to Wave Active Limited’s policies and procedures.</li></ul><h2>Personal Specification</h2>PERSON SPECIFICATIONDisposition (Essential)<ul><li>Customer focused</li><li>Driven and Enthusiastic</li><li>Passion for providing exceptional service</li><li>Can do attitude</li><li>Pro-active</li><li>Team Player</li><li>Interpersonal skills</li></ul>Experience (Essential)<ul><li>Similar work environment</li></ul>Skills (Essential)<ul><li>Excellent communication skills – face to face, telephone.</li><li>Able to remain calm and professional in challenging circumstances.</li><li>Knowledge of cash till operations and administration of cash returns.</li></ul>Other (Essential)<ul><li>To be flexible to the changing demands of the business.</li><li>Able to react positively to changes in policy and development into new or improved areas of service activity.</li><li>To be able to follow Wave Active Limited Policies and Procedures.</li></ul>

Wave Active

Visitor Services Advisor

Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.&nbsp;

3 Flexible Jobs in East Sussex