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ALM Portfolio AnalystWe are seeking a highly motivated and detail-oriented Portfolio Analyst to join our Asset Management team. This position will support the Portfolio Manager and Senior Portfolio Analyst in the day-to-day oversight of a portfolio of leased commercial aircraft.The role is an excellent opportunity to grow into the aircraft leasing industry, providing hands-on exposure to lease and asset management, billing, stakeholder communication, data systems, and aircraft monitoring. The successful candidate will play a key part in maintaining accurate portfolio data and ensuring smooth operational management of assigned assets.&nbsp;Key Responsibilities:<ol><li>Lease Administration &amp; Billing</li></ol><ul><li>Preparation of monthly invoices for rent, maintenance reserves, and other lease-related charges.</li><li>Track lessee payments and liaise with internal finance colleagues to reconcile receipts and outstanding balances.</li><li>Maintain accurate billing data within the company’s lease management system, Leasepoint.</li></ul>&nbsp;<ol start="2"><li>Utilisation &amp; Maintenance Tracking</li></ol><ul><li>Collect and validate monthly utilisation reports (flight hours, cycles, APU hours) from lessees.</li><li>Ensure reported data aligns with lease requirements and is properly recorded in the system.</li><li>Assist in maintaining aircraft and engine status data for internal and investor reporting.</li></ul>&nbsp;<ol start="3"><li>Lessee Communication &amp; Management</li></ol><ul><li>Serve as a point of contact for lessee operational queries, ensuring timely and professional responses.</li><li>Coordinate with technical, legal, and finance teams on routine requests and documentation.</li><li>Assist in the preparation of lessee correspondence, notices, and reports.</li></ul>&nbsp;<ol start="4"><li>Compliance &amp; Documentation </li></ol><ul><li>Maintain accurate filing of lease documents, notices, and amendments in Leasepoint.</li><li>Track compliance items such as insurance, registrations, operational approvals, and lessee covenants, escalating any gaps or breaches.</li><li>Assist in preparing materials and data for periodic internal or external audits related to asset and lease records.</li></ul>&nbsp;<ol start="5"><li>Forecasting &amp; Analysis </li></ol><ul><li>Support the Portfolio team in developing and updating maintenance reserve and cashflow forecasts.</li><li>Contribute to portfolio dashboards and internal reporting packs.</li></ul>&nbsp;<ol start="6"><li>System &amp; Data Management</li></ol><ul><li>Maintain up to date asset, lease, and billing information within Leasepoint and internal trackers.</li><li>Support data integrity checks and process improvement initiatives related to Leasepoint.</li></ul>&nbsp;<ol start="7"><li>General Portfolio Support</li></ol><ul><li>Assist in the onboarding/offboarding of aircraft within the portfolio.</li><li>Support periodic reporting requirements to management and investors.</li></ul>&nbsp;Candidate profile:<ul><li>Experience and strong interest in aviation, leasing, asset management or a related analytical/administrative field.</li><li>Strong organisational and time-management skills, with the ability to manage multiple tasks, priorities and deadlines in a structured environment.</li><li>Comfortable working with operational, financial and maintenance data, with a high level of accuracy and attention to detail.</li><li>Proficient in Excel; experience with Leasepoint or similar asset management systems is an advantage, alongside clear written and verbal communication skills.</li></ul>&nbsp;

Manor Royal Business District

Portfolio Analyst: ALM

Vacancy NameIT Service Support ManagerVacancy NoVN1893Employment TypeFull-TimePrimary Work LocationPeople's Partnership - Manhattan Building, CrawleyDescriptionIT Service Support Manager About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Responsible for overseeing the day-to-day operations of the IT Service Desk and IT Application Support teams, ensuring the delivery of high-quality first-line and second line support to all users across the organisation. The manager leads a team of Application Support engineers and Service Desk Analysts ensuring the stability, performance and usability of business-critical applications and services, coordinating with internal stakeholders and working closely with third-party vendors. • Manage the daily operations of the IT Service Desk, ensuring efficient handling of incidents, service requests, and queries. • Ensure consistent application of ITIL processes such as Incident Management, Asset Management, Request Fulfilment, and Problem Management. • Act as an escalation point for complex or high-impact application issues. • Ensure root cause analysis is conducted for recurring problems and that permanent fixes are implemented. • Support internal and external audits by providing evidence and documentation as required. • Lead, mentor, and develop team to deliver exceptional support. • Engage in annual financial planning cycle and ensure delivery within allocated budget What we’re looking for: • Proven experience managing an IT Service Desk on similar support function • Proven ITIL Service Management exposure • Experience with ITSM Tools (e.g. ServiceNow) • Strong leadership, communication, and stakeholder management skills. • Familiarity with ISO27001 compliance and audit requirements • Proactive and adaptable, with a continuous improvement mindset. • Knowledge of Microsoft 365, Active Directory, and common enterprise applications. What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Subsidised restaurant in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range

IT Service Support Manager: People's Partnership

Vacancy NameAP ManagerVacancy NoVN1948Employment TypeFull-TimePrimary Work LocationPeople's Partnership - Manhattan Building, CrawleyDescriptionAccounts Payable Manager About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: The purpose of the Finance Operations team is to ensure that all accounting entries for the People’s Partnership Group of companies are completed accurately and in a timely fashion. Timelines are dictated by regulatory, statutory or local guidelines and these are adhered to at all times. Control is maintained and demonstrated by preparing daily, monthly, and annual reconciliations, and reviewing the output on a regular basis. The role holder will form an integral part of the Accounts Payable team, managing the end-to-end P2P process within the Finance Operations team. What we’re looking for: • Proven experience in accounts payable, with a track record of managing AP processes and teams. • Experience with ERP systems (e.g., Business Central or similar ERP systems). Desirable to have experienced system change/process transformation. • Ability to work independently and manage multiple priorities. • Excellent communication and interpersonal skills. • Strong attention to detail and problem-solving abilities. • Proficiency in Microsoft Excel and other financial tools. What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Subsidised restaurant in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range

AP Manager: People's Partnership

Vacancy NameCustomer Service Executive - Employer AdminVacancy NoVN1950Employment TypeFull-TimePrimary Work LocationPeople's Partnership - HQDescriptionCustomer Service Executive About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Our Customer Services team are the heart of People’s Pension, making sure our customers receive excellent service and technical support. You will provide tailored responses to meet the needs of our customers, throughout the life of their relationship with us. You’ll support the team and work with colleagues to ensure we meet our compliance and service standards and making sure we achieve our service level agreements. You will also effectively contribute to the achievement of the department’s overall objectives and apply the Treating Customers Fairly (TCF) culture and principles within your role. Key Responsibilities: • Managing a broad range of customer queries and requests across a range of products and processes, ensuring you provide professional and helpful service through effective customer communication. • Using your active listening skills and attention to detail in written communications, to understand and support customers so that their needs are understood - and service standards are maintained. • Supporting your colleagues on a day-to-day basis to resolve queries, build knowledge and confidence, and achieve quality and compliance standards. • Build and maintain relationships with both internal and external customers and third parties • Maintain a detailed knowledge and understanding of legislative and regulatory requirements, including Automatic Enrolment, TPR, FCA, DWP, HMRC, DPA and any other relevant rules to ensure we adhere to all regulatory requirements, complaint and compliance rules, to minimise risk to People’s Partnership and our Customers • Handling customer complaints/resolutions and escalating these to the Complaints Team when a solution cannot be found. You'll ensure all issues are resolved and any learning opportunities are shared across the team. • Creating and reviewing process manuals to ensure they have a high level of accuracy What we’re looking for: • Educated to GCSE Level or equivalent. • Good working knowledge of Microsoft Excel &amp; Word. • Experience in Administration/Customer service. • Numerate with good attention to detail. • Proven ability to explain detailed and/or complicated information in simple, everyday language. • Excellent verbal communication skills. • Self-motivated, disciplined and organised and ability to work effectively unsupervised. • Ability to work under pressure and meet quality and performance targets. • Proven willingness to learn and understand the technical detail of workplace pensions and other financial products. Desirable Qualifications: • Pensions experience • Complaint management experience • Vulnerable Customer experience • CII qualifications What you can expect from us: • Generous pension contributions with an employer contribution of up to 14% • Real living wage • Income protection, critical illness cover &amp; death in service insurance • Employee healthcare • Parental and adoption leave • Learning &amp; development opportunities and study support • Travel season ticket loans • Grab &amp; Go Deli Café • Volunteering days and charity payroll giving • Onsite gym • Ride-to-Work scheme • Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

Customer Service Executive - Employer Admin: People's Partnership

Salary: Competitive Hours: 37.5 per week, Monday to Friday Location: Flexible working, with up to 3 days per week at our VHQ in Crawley Contract: Permanent Closing Date: 23rd January 2026&nbsp;<h2>In a nutshell</h2>&nbsp;At Virgin Atlantic, we believe everyone has the potential to take on the world. Our ambition is to be the most loved travel company, and as we enter an exciting new phase of growth, we’re challenging conventions with bold thinking, innovation and purpose. If you’re ready to shape the future of digital travel experiences, maximising the benefit of GenAI we’d love to hear from you.This is a senior leadership role responsible for transforming the performance and experience of Virgin Atlantic’s digital web ecosystem — from inspiration through to booking — across all digital channels.You will define and lead the end-to-end web strategy, ensuring our website delivers seamless, inspiring and commercially successful journeys that reflect our premium brand. You will be responsible for ensuring we innovate at pace maximising the benefit of GenAI capabilities. With a deep understanding of customer needs and commercial performance, you will create a high-impact roadmap that brings together flights, holidays, loyalty and content into one cohesive experience.You will be accountable for delivering measurable improvements in customer satisfaction, conversion and business value. Leading a multidisciplinary team of internal and external experts across product, design, engineering, marketing and analytics, you will ensure the platform consistently exceeds customer expectations. You will continuously evaluate and apply the latest GenAI developments, ensuring we stay at the forefront of innovation.This role has direct leadership responsibility for Digital Product Managers / Owners and the Design team. You will set the vision for product and design excellence, accessibility, usability and consistency across platforms, embedding design throughout the product development lifecycle to drive tangible business outcomes.As a senior digital leader, you will represent Digital Product at senior forums, influencing decision-making at SLT and Executive level, while building a high-performing, inclusive and future-focused team.&nbsp;<h2>Day to day</h2>&nbsp;<ul><li>Own the product vision and strategic roadmap for the web experience, from inspiration to booking</li><li>Define clear KPIs for conversion, engagement and end-to-end journey performance</li><li>Develop compelling, data-driven business cases to support investment decisions</li><li>Embed GenAI tools and capabilities into product and design ways of working to accelerate discovery, experimentation and delivery</li><li>Align experience outcomes with commercial performance and brand standards</li><li>Champion digital-first thinking across the organisation</li><li>Use analytics, experimentation and A/B testing to optimise journeys and drive continuous improvement</li><li>Maintain clear visibility of performance and roadmap progress at SLT level</li><li>Translate strategy into clear, prioritised roadmaps, OKRs and quarterly plans</li><li>Lead prioritisation and planning across squads, ensuring high-impact delivery</li><li>Ensure effective use of agile ways of working</li><li>Build strong partnerships with engineering, marketing, commercial, loyalty, data and content teams</li><li>Set and evolve the design vision across all digital platforms</li><li>Lead and grow the Design team, embedding design systems, accessibility and usability standards</li><li>Govern UX, UI and visual consistency across squads</li><li>Champion a culture of design excellence and user-centred thinking</li><li>Lead, coach and inspire multidisciplinary teams across product and design</li><li>Set clear goals and stretch ambitions for product excellence</li><li>Foster a culture of high performance, collaboration and continuous learning</li><li>Represent Digital Product in strategic, investment and governance forums</li><li>Stay ahead of digital, UX and technology trends, bringing innovation through personalisation, GenAI and platform evolution</li><li>Represent Virgin Atlantic externally within digital and product leadership communities</li><li>Model leadership behaviours aligned to Virgin Atlantic’s values</li></ul>&nbsp;<h2>About you</h2>&nbsp;<ul><li>Significant experience owning digital product strategy, delivery and optimisation</li><li>Proven track record delivering high-performing web platforms and ecommerce journeys</li><li>Strong background in UX, UI and product design leadership</li><li>Deep experience using customer data, analytics and experimentation to drive outcomes</li><li>Commercially astute, with experience managing digital investment and budgets</li><li>Proven ability to lead cross-functional teams in agile environments</li><li>Confident, inspiring leader with strong stakeholder management skills</li><li>Excellent communication and influencing skills at Executive and Board level</li><li>Experience in ecommerce, travel or customer-centric digital platforms</li></ul>&nbsp;<h2>Our differences make us stronger</h2>&nbsp;Our customers come from all walks of life — and so do our colleagues. We’re proud to be an equal opportunities employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world, regardless of age, gender, gender identity or expression, ethnicity, sexual orientation, disability, religion or belief.We’re committed to creating an inclusive environment where everyone feels they belong and can thrive.If you need any adjustments or support at any stage of the recruitment process, please let us know. You can contact our team at <a href="mailto:recruitment@fly.virgin.com" target="_blank">recruitment@fly.virgin.com</a>, confident that your individual needs will be fully supported.

Senior Digital Product Manager: Virgin Atlantic

Location: Hybrid - 3 days at VHQ, CrawleyHours: Full Time, 37.5 hours per week. Monday to FridayContract Type: PermanentSalary: CompetitiveClosing Date: 19th January 2026At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo.&nbsp;<h2>In a nutshell</h2>&nbsp;We're looking for a Digital Product Designer to join our in-house Digital Design team.The Digital Product Designers play a vital role in the design, development and performance of the Virgin Atlantic portfolio of digital products. As part of a multi-disciplined design team, they contribute at each stage of the digital design process: concepting, researching, prototyping, testing and finally delivering high-fidelity visual designs whilst working collaboratively with our in-house Digital Development &amp; Delivery team on their implementation.Digital Product Designers are champions of both the brand and the user, working to an overall annual product vision – including contributing to the business’s long-term vision for the digital experience – and quarterly planning cycles of agile delivery.The Digital Product Designers will work collaboratively with both product and creative designers in the broader Creative team, to jointly share learning, push standards and seek innovation, ensuing the brand identity is flawlessly implemented, and user experiences are seamless from touchpoint to touchpoint.&nbsp;<h2>Day to day</h2>&nbsp;Some of your key responsibilities as our Digital Product Designer will be:Design and deliver product roadmap<ul><li>Deliver the Virgin Atlantic digital roadmap through design strategy and execution, working to shared goals within a matrixed approach in collaboration with Digital Development &amp; Delivery</li></ul>Concept new products and solutions<ul><li>Help the business solve new problems, following best practice in design thinking to create innovative solutions to user needs</li></ul>Brand-building through design<ul><li>Work with the Creative Team as a whole to play an influential role in brand identity, visual design and implementation of the brand narrative</li></ul>Lead on user and brand experience<ul><li>Deliver a step change in the user experience of Virgin Atlantic digital products, championing the user and the brand within scrum teams and with wider business stakeholders – for instance in sprint reviews.</li><li>Design interactions that put usability first, to create frictionless, pleasurable and unique experiences</li><li>Accessible design by default, abiding to WCAG2.2AA</li></ul>Develop and embed new processes<ul><li>Support the wider design team in developing better processes and establishing digital design practice across Virgin Atlantic. Work with Product Owners to ensure that products are conceived and designed in the right way</li></ul>&nbsp;<h2>About You</h2>&nbsp;We’d love for our successful Digital Product Designer to demonstrate the following:<ul><li>Solid experience in digital product design, with a strong portfolio showcasing UX/UI work.</li><li>Proficiency in design tools – primarily Figma.</li><li>Strong understanding of mobile and responsive design principles.</li><li>Experience conducting user research and usability testing to inform design decisions.</li><li>Familiarity with design systems and their application across digital touchpoints.</li><li>Ability to collaborate effectively with cross-functional teams.</li><li>Strong problem-solving skills with a user-centred design approach.</li><li>Hands-on with AI tools and curious about where AI can take us</li></ul>If this sounds like you, and you would like to unlock your potential with us, we would love to hear from you!&nbsp;<h2>Be yourself – Our differences make us stronger</h2>&nbsp;Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (<a href="mailto:recruitment@fly.virgin.com" target="_blank">recruitment@fly.virgin.com</a>) feeling confident that we’ve got your individual considerations covered.&nbsp;<h2>Our recipe for Leadership</h2>&nbsp;At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? <a href="https://careers.virginatlantic.com/leadership" target="_blank">Click here</a>

Digital Product Designer: Virgin Atlantic

Hours: 37.5 per week, Monday to Friday Location: Hybrid working with up to 3 days per week at our VHQ, Crawley, West Sussex Contract: Permanent Closing date: 19th January&nbsp;<h2>In a nutshell</h2>&nbsp;Are you ready to lead the charge in shaping how Data &amp; AI are governed at Virgin Atlantic?As the Manager – Data &amp; AI Governance, you'll sit at the heart of our data ecosystem, responsible for developing, operationalising, and continuously evolving our enterprise-wide Data &amp; AI Governance Framework.You’ll spearhead the creation and evolution of our Enterprise Knowledge Graph, shape and govern data access personas and policies, and drive Responsible &amp; Ethical AI standards, while embedding a strong governance culture across the organisation.We’re specifically seeking a candidate with hands-on experience activating Data &amp; AI Governance from concept to reality, creating the first fully working version of our Data &amp; AI governance framework, ideally in Travel, Retail or Hospitality sectors, with practical experience implementing Ethical AI practices. Experience with Databricks and Microsoft stack is advantageous.&nbsp;<h2>Day to day</h2>&nbsp;<ul><li>Design, implement and evolve the Data &amp; AI Governance Framework.</li><li>Develop and maintain the Enterprise Knowledge Graph</li><li>Collaborate with teams from various departments to define data governance requirements and standards.</li><li>Establish and govern data access personas and policies.</li><li>Roll out Responsible &amp; Ethical AI standards and controls.</li><li>Drive governance culture via training, workshops and communities of practice.</li><li>Maintain metadata, catalogue, lineage and quality management practices.</li><li>Partner with DPO, InfoSec, Engineering and Platform teams.</li><li>Resolve data quality issues and support data stewardship.</li><li>Provide governance expertise across working groups and forums.</li></ul>&nbsp;<h2>About you</h2>&nbsp;Essential:<ul><li>Experience in both Data Governance and AI Governance, with the ability to apply these disciplines in complex, multi-stakeholder environments.</li><li>Hands-on experience scaling Data and AI governance frameworks from concept to operational reality as an individual contributor within large organisations.</li><li>Practical industry experience in Travel, Retail or Hospitality, or similarly fast-paced, customer-centric sectors.</li><li>Experience implementing Responsible and Ethical AI standards, including designing and operationalising controls that support safe and compliant AI use.</li><li>Strong understanding of metadata, lineage, data lifecycle management, data quality, and governance policy design.</li><li>Knowledge of GDPR, the EU AI Act, and emerging AI governance and regulatory frameworks, with the ability to interpret and translate these requirements into practical governance processes.</li><li>Working knowledge of AI ethics, AI regulatory alignment, AI risk frameworks, AI lifecycle governance, monitoring of AI models and GenAI adoption considerations.</li><li>Ability to influence confidently at VP level and above, and to build effective partnerships with engineering, security, DPO and business stakeholders to drive adoption and compliance.</li></ul>Advantageous:<ul><li>Experience with Databricks, Unity Catalog, Purview or the broader Microsoft data ecosystem.</li><li>Background in Responsible AI policy creation and implementation, including model monitoring and assurance practices.</li></ul>&nbsp;<h2>Be yourself – Our differences make us stronger</h2>&nbsp;Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (<a href="mailto:recruitment@fly.virgin.com" target="_blank">recruitment@fly.virgin.com</a>) feeling confident that we’ve got your individual considerations covered.

Manager - AI and Data Governance: Virgin Atlantic

Location: Hybrid working, 3 days per week from our Crawley offices Hours: Full Time, 37.5 hours per week. Monday to Friday Contract Type: Permanent Closing Date: 25th January 2026&nbsp; At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we’re harnessing our spirit of entrepreneurship and innovation to challenge the status quo. &nbsp;If you’re ready to bring bold ideas to life and help shape the voice of our brand at the highest levels of the business, read on. &nbsp;&nbsp;<h2>In a nutshell</h2> The Analytics Specialist for Virgin Atlantic Holidays will be responsible for transforming customer and operational data into actionable insights that drive strategic decision-making and performance optimisation.&nbsp;This role focuses on delivering high-quality analysis, reporting, and dashboards that enhance guest understanding, engagement, campaign effectiveness, and business profitability. Acting as a key bridge between data, marketing, commercial and Virgin Atlantic Holidays product functions, the role ensures analytics play a central part in shaping our holiday propositions, communications and experiences. The role will champion the use of advanced analytics and AI to enhance customer lifetime value, improve targeting precision, and drive growth across Virgin Atlantic Holidays’ key segments The position demands curiosity, technical rigour, and the ability to translate complex datasets into clear narratives that influence stakeholders across the business&nbsp;<h2>Day to day</h2> • Develop reporting dashboards that improve our understanding of Holidays guests • Develop our insight capability and how we can quickly translate this into meaningful business actions • Understand trends that lead to potential business risks &amp; opportunities working collaboratively to validate and provide actionable recommendations • Enrich our business segmentation with Holidays guest data and how we can track core guest segments • Create the guest narrative to create recommendations on how we can effectively target and grow the Holidays core segments • Champion the development of our guest segments and how these relate to Holidays growth • Collaborating with CRM Design, Journeys &amp; Holiday teams, develop holidays guest insight linked to guest journeys and the lifecycle we want to develop • Create activity performance dashboards and recommendations to optimise performance post activity&nbsp;&nbsp;<h2>About You</h2> Essential attributes • Proven experience in an analytical or insight-driven role, ideally within travel, retail, or digital marketing • Strong proficiency in SQL, Power BI (or equivalent data visualisation tools), and data manipulation within large, complex datasets • Deep understanding of marketing data platforms, customer segmentation, and campaign performance measurement • Demonstrated ability to translate data findings into commercial recommendations and influence decision-making • Excellent communication skills, capable of presenting insights to both technical and non-technical audiences Preferred attributes • Experience within a CRM, loyalty, or customer engagement environment. • Understanding of digital and offline campaign performance metrics (e.g. NPS, revenue attribution, engagement) • Familiarity with data governance, testing frameworks, and “test and learn” optimisation methodologies. • Degree in Mathematics, Statistics, Economics, or related discipline (or equivalent work experience)&nbsp;Does the above sound like you? Then we'd love to hear from you! &nbsp;&nbsp;<h2>Be yourself – Our differences make us stronger</h2> Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong. To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, (<a href="mailto:recruitment@fly.virgin.com" target="_blank">recruitment@fly.virgin.com</a>) feeling confident that we’ve got your individual considerations covered.&nbsp;&nbsp;<h2>Our recipe for Leadership</h2> At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? <a href="https://careers.virginatlantic.com/leadership" target="_blank">Click here</a>

CRM Analyst: Virgin Atlantic

Engineering Safety &amp; Compliance Adviser Permanent contractSalary from £48,431+ £1,100 flex allowance + Up to 15% Bonus + BenefitsGreat journeys happen at London Gatwick. Where will your career take you?The buzz, the energy, the sheer magic of travel… you can feel it in the air all around you. Here, you'll be part of an energetic team and a vibrant community. We can help you thrive in a career that's a world away from the everyday. What is the role?The Engineering Safety &amp; Compliance Advisor will provide hands-on support and expert guidance to ensure daily Engineering operations adhere to HSE policies, legal requirements and Engineering Safety Standards. The role will work closely with business units to identify hazards, opportunities, provide coaching and reinforce open communication around health and safety. Through regular inspections and collaborative problem-solving to help embed a positive safety culture and empower employees to take personal responsibility for their and others health and safety.The Engineering Safety &amp; Compliance advisor will also be involved in delivery of Safety related training to front line Technicians to ensure they remain in date and competent. What will you do?<ul><li>Serve as a point of contact for day-to-day HSE advice, supporting operational staff in understanding and meeting requirements against ISO 45001, legal requirements and Engineering Safety Standards.</li><li>Assist in preparing and completing assessments and reports for a range of diverse tasks.</li><li>Provide support and assurance of investigations into incidents, near misses and unsafe acts or conditions, helping to ensure corrective actions are completed and learning is shared.</li><li>Deliver toolbox talks, briefings, and safety training courses to reinforce critical safety topics.</li><li>Complete inspection and audits to provide support and assurance, reporting findings and contributing to continuous improvement.</li></ul>Do you have what we're looking for?<ul><li>NEBOSH National General Certificate in Occupational Health &amp; Safety</li><li>HSE experience in a multi-function and customer orientated organisation.</li><li>Safety Management Systems</li><li>HSE Legislation and enforcement frameworks</li><li>HSE General Guidance and Advice</li><li>Internal audit / inspection and Monitor and Review programmes</li><li>Risk assessments (includes e.g. fire safety, Legionella, COSHH, Asbestos, DSE, Manual Handling)</li><li>Incident investigations</li><li>Health and safety in a multi-function customer orientated organisation</li><li>Delivery of HSE objectives, aims and improvement programmes</li></ul>What's in it for you?We value our people and reward every employee fairly with a highly competitive package, enhanced by a discretionary annual bonus, free staff parking, discounted rail travel to work, share matching scheme and more. We offer a rewarding world of flexible benefits you can tailor to the things that matter to you most.There's also plenty of opportunities for career progression, as well as training to support your personal and professional development. At London Gatwick we're also very well connected, just 30 minutes from central London and directly linked to over 100 towns and cities. Whether you prefer to travel by cycle, electric car, or train, we aim to make your journey to work as convenient and cost-effective as possible. What's it like to work at London Gatwick?At London Gatwick, our people are our biggest asset. We want our people to thrive and have the best experience while working with us. We know we are all at our best when we feel comfortable and included.We are an organisation that places diversity, equity and inclusion at its heart. Our aim; to create a place where everyone belongs and has a voice, and we recognise we all play an important role in our success.London Gatwick supports an inclusive recruitment process, enabling you to perform at your best. Please make us aware as part of your application should you require any reasonable adjustments.Click apply now to start your career journey with London Gatwick.You can find out more about what it's like to work at London Gatwick, visit our careers site <a href="https://www.gatwickairport.com/company/careers.html" target="_blank">Careers at London Gatwick </a>

London Gatwick Airport

London Gatwick Airport-1

Great journeys happen at Lodnon Gatwick

Engineering Safety & Compliance Advisor

Job Description:Overview AFML is expanding, and we’re looking for a motivated&nbsp;Projects Administrator&nbsp;to join our dynamic and fast-growing division. This is an exciting opportunity to play a key role in supporting with the day-to-day tasks of our projects team and ensuring the smooth running of our operations.As part of a collaborative and forward-thinking team, you’ll be involved in a variety of administrative, coordination, and communication tasks that help drive all successes within the division. We’re seeking someone who is highly organised, proactive, and eager to contribute to a business that’s evolving and making a real impact in its field.If you thrive in a busy environment, enjoy supporting diverse projects, and want to grow your career within an ambitious company, we’d love to hear from you’Responsibilities<ul><li>Manage and maintain project documentation, ensuring accuracy and accessibility</li><li>Coordinate schedules, meetings, and appointments related to ongoing projects</li><li>Prepare reports for Clients as required</li><li>Handle data entry tasks with precision</li><li>Respond professionally to phone inquiries</li><li>Organise files, records, and other administrative materials in a systematic manner</li><li>Assist with invoicing, billing, and financial record keeping as required</li><li>Support team members with administrative tasks to facilitate project progress</li><li>Ensure timely follow-up on action items and project deadlines&nbsp;</li></ul>Qualifications<ul><li>Proven office experience with a strong understanding of administrative procedures</li><li>Proficient computer skills, including Microsoft Office (Word, Excel, PowerPoint)</li><li>Excellent organisational skills with the ability to prioritise tasks effectively</li><li>Strong typing skills for efficient data entry and document preparation</li><li>Previous clerical experience is highly desirable</li><li>Exceptional phone etiquette and communication skills</li><li>Familiarity with data management systems and basic financial record keeping is advantageous</li><li>Comfortable working in a fast paced creative environment</li></ul>&nbsp;This role is ideal for motivated individuals eager to contribute to a professional team while enhancing their administrative capabilities in a supportive environment.&nbsp;

1,221 Full time Jobs in Barcombe, Lewes BN8, UK