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<ul><li>Job Title: Client Services Associate</li><li>Hours: 38hrs - Monday to Friday 09:00-17:30 &amp; Weekends 1 in 3 10:00-19:00</li><li>Location: Eastbourne Salary: 24k- 30k</li><li>Work Type: Permanent</li></ul>HRGO Recruitment are seeking a proactive and dedicated Client Services Associate to join our client's UK-based online auction team. The ideal candidate will possess strong communication skills, admin experience, and proficiency in Microsoft Office. You will play a crucial role in ensuring high levels of client satisfaction by delivering outstanding customer service.Key Responsibilities:<ul><li>Respond efficiently to client inquiries via phone, email, and in-person interactions.</li><li>Maintain and update client records using Microsoft Office and internal databases.</li><li>Provide administrative support to the team, including scheduling, data entry, and reporting.</li><li>Collaborate with other departments to address and resolve client issues promptly and effectively.</li><li>Continuously seek opportunities to enhance the client experience.</li></ul>Requirements:<ul><li>Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).</li><li>Previous experience in an Customer Services is required.</li><li>Ability to communicate effectively and professionally.</li><li>Excellent organisational and multitasking abilities.</li><li>Detail-oriented with strong problem-solving skills.</li><li>Ability to work independently and as part of a team in a fast-paced environment.</li></ul>Benefits:<ul><li>Competitive salary with progression opportunities</li><li>Office based in town centre with easy access to train lines</li><li>Large social committee</li><li>Games room with free snacks and drinks</li><li>Casual dress</li><li>Large friendly team</li><li>Bright and open working spaces</li></ul>if you are interested in this exciting opportunity, please click 'APPLY NOW' and a consultant from our Eastbourne team will be in contact.

Client Services Associate

CUSTOMER CARE TEAM- EASTBOURNE The Customer Care Team provides the highest level of customer support via telephone, email and online. As Customer Care Advisor you will be the first point of contact for customers and will be a member of a fast-paced, multi-skilled customer service team, proactively managing and resolving a wide range of customer requests, making a rapid assessment of the best next steps, and helping customers to get the help and support they need. PRINCIPAL ROLES AND RESPONSIBILITIES <ul> <li>Setting up new customer accounts and making welcome calls.</li> <li>Closing customer accounts when customers move home.</li> <li>Proactively resolving customer billing queries over the phone and via email.</li> <li>Setting up and managing Direct Debits and taking phone payments.</li> <li>Interacting with customers daily, via telephone or email, responding to their questions</li> <li>Successfully managing and resolving customer complaints or concerns, proactively implementing any lessons learnt to improve future service delivery.</li> <li>Paid emergency out of hours cover.</li> </ul> KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED <ul> <li>Minimum of 2 years experience in a fast-paced customer service call centre environment.</li> <li>Customer service orientated with strong customer communication skills, including the ability to handle difficult conversations confidently and with diplomacy. Previous experience in a client liaison or customer service role is essential.</li> <li>Excellent interpersonal skills with a demonstrable ability to establish and maintain excellent working relationships with a wide variety of key stakeholders, including clients, contractors, and customers.</li> <li>Excellent written communication skills.</li> <li>Must be a team player.</li> <li>Strong attention to detail.</li> <li>Self-starter, driven by success and able to work well under pressure.</li> <li>Organised and methodical, with the ability to prioritise and maintain an orderly workflow.</li> <li>Excellent IT skills proficient with Microsoft Office Suite and able to quickly learn new software.</li> <li>Reactive and proactive problem-solving skills.</li> <li>Awareness of legislation and requirements surrounding data protection and privacy.</li> </ul> We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Customer Care Advisor

Customer Service Co-Ordinator Wanted - Consistent Work &amp; Weekly Pay Location: Hailsham Shifts: 08:00 - 17:00 Plus 1 in 5 weekendsThe Best Connection is a recruitment agency, and this position is being offered on a Temporary-Permanent basis. We are currently looking for a full-time Customer Service Coordinator to join our client in Hailsham. The day to day role will include handling calls from service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our clients community healthcare equipment. You'll be working as part of an engaged and motivated team, for a company committed to reward and recognition for a job well done. You'll be responsible for: <ul><li>Assist and manage incoming calls, answering any queries in a timely and professional manner. </li><li>Coordinating orders to be delivered, installed and collected by our clients Driver Technicians. </li><li>Order analysis by checking and identifying any errors made on online orders. </li><li>Invoicing and entering of orders via an online system. </li><li>General administration that supports daily activities and duties. </li></ul>(Please note: your role may not be limited to these tasks) Requirements: <ul><li>Right to work in the UK. </li><li>Access to a device to complete an online application. </li><li>Reliable and punctual. </li><li>Previous experience in a similar role </li><li>Good attention to detail and teamwork skills </li></ul>Benefits: <ul><li>Competitive hourly rate </li><li>Weekly pay - every Friday </li><li>Temp-to-perm opportunities </li><li>Quick 15-minute registration process </li><li>Access to hundreds of jobs across East Sussex </li><li>Nationwide support from 85+ branches (easy transfer if you relocate) </li></ul>Apply now and one of our friendly team members will be in touch to arrange your application. Want to know more? Check us out on Or visit us in person: 99 South Street, BN21 4LU Please note: All positions are subject to availability. Due to high volumes of applications, please allow up to 10 working days for a response. If you haven't heard from us in that time, unfortunately you've not been successful.

The Best Connection

Customer Service Co-ordinator

<ul><li>Job Title: Senior Account Manager</li><li>Location: Eastbourne</li><li>Salary: 45,000k- 50,000k </li><li>Job type: Permanent</li><li>Working Pattern: Monday - Friday / 9:00am-5:30pm</li></ul>Our client is a leading UK-based online auction company, known for its vibrant, innovative approach and commitment to delivering an outstanding service. They are currently seeking an enthusiastic and experienced Account Manager to join their dynamic team.The ideal candidate will be a confident communicator with a proven track record in account management, capable of handling multiple client relationships with efficiency and excellence. Position Summary: As an Account Manager you will play a key role in building and maintaining strong, long-lasting customer relationships by partnering with clients and understanding their needs. You will oversee a portfolio of assigned clients, develop new business from existing clients, and actively seek new sales opportunities. Key Responsibilities:<ul><li>Serve as the main point of contact for all client account management matters.</li><li>Build and maintain strong, long-lasting client relationships.</li><li>Develop trusted advisor relationships with key accounts and customer stakeholders</li><li>Ensure timely and successful delivery of solutions according to customer needs and objectives</li><li>Develop new business with existing clients and/or identify areas of improvement to meet sales quotas by demonstration of software services to upsell to clients</li><li>Prepare reports on account status.</li><li>Collaborate with sales team to identify and grow opportunities</li><li>Manage existing contract renewals.</li><li>Assist with challenging client requests or issue escalations as needed</li></ul> Role Requirements: <ul><li>Proven work experience as an Account Manager or similar </li><li>Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation.</li><li>Solid experience with CRM software and MS Office.</li><li>Experience delivering client-focused solutions to customer needs.</li><li>Proven ability to juggle multiple account management projects while maintaining attention to detail.</li><li>Excellent listening, negotiation, and presentation abilities.</li><li>Strong verbal and written communication skills.</li></ul>Benefits:<ul><li>Competitive salary</li><li>Convenient town centre office with excellent access to train links</li><li>Active and inclusive social committee</li><li>On-site games room stocked with complimentary snacks and drinks</li><li>Relaxed, casual dress code</li><li>Supportive and welcoming team environment</li><li>Bright, modern, and open-plan workspaces</li></ul> if you are interested in this exciting opportunity please click 'APPLY NOW' and a consultant will be in contact.

Senior Account Manager

Job Title: French-Speaking Customer Service Administrator Location: Hailsham Salary: 26,000 - 27,000 per annum Contract Type: Full-time, Permanent Hours: Monday to Friday, 8:00am-4:00pm Hybrid Working: Office-based with one remote day per week after probation Holidays: 23 days plus public holidays About the Role HRGO Recruitment are looking for a proactive French-speaking Customer Service Administrator to join our busy and friendly team in Hailsham. You'll be the first point of contact for our French and Belgian customers, handling enquiries, processing orders, and ensuring excellent service from start to finish.This is an excellent opportunity for someone who enjoys working in a fast-paced, international environment and takes pride in delivering high-quality service. You will play a key role in supporting our French and Belgian customers by managing orders, handling enquiries, and ensuring a smooth customer experience from start to finish.You will be joining a collaborative, supportive team where initiative and attention to detail are valued, and where your contribution will make a real difference to the business. Key Responsibilities <ul><li>Respond to customer enquiries by phone and email in French and English.</li><li>Process customer orders, returns, and exchanges accurately.</li><li>Maintain customer and order records, and produce regular reports.</li><li>Liaise with warehouse, sales, and logistics teams to ensure smooth delivery.</li><li>Resolve issues efficiently, maintaining a high standard of customer satisfaction.</li></ul> Skills and Experience <ul><li>Minimum of 3 years' customer service or administrative experience.</li><li>Fluent in French (native or near-native) and fluent in English.</li><li>Excellent communication, organisation, and IT skills.</li><li>Positive, professional attitude and calm under pressure.</li></ul> Benefits <ul><li>23 days' holiday plus public holidays.</li><li>Discretionary annual bonus.</li><li>Pension scheme and life insurance (2x annual salary).</li><li>Employee Assistance Programme (including 24/7 wellbeing support).</li><li>Ongoing training and professional development.</li><li>Regular team and company events.</li></ul>If you're a fluent French speaker who enjoys providing great service and wants to join a supportive, professional team, we'd love to hear from you.

French-Speaking Customer Service

Financial Planning Support Administrator (Perfect for an ambitious finance or economics graduate looking to deepen their experience in wealth management) About the role: You'll be working at the heart of our financial planning team, helping to turn data, analysis, and client goals into actionable investment strategies. This is a hands-on role where you'll gain exposure to client portfolios, investment platforms, compliance processes, and the day-to-day running of a busy wealth management practice. This role is ideal for someone with a grounding in finance or economics, perhaps in their first role in the sector, who's ready to step up, work closely with experienced Financial Planners, and start shaping their career towards paraplanning, compliance, or advisory work. What you'll do <ol> <li> Client and Portfolio Support</li> </ol> <ul> <li>Coordinate new client onboarding, including AML checks and account setup.</li> <li>Liaise with clients and providers to obtain investment valuations and policy details.</li> <li>Manage portfolio data and ensure all information is accurate and up to date.</li> <li>Prepare review packs for annual client meetings, giving you insight into real-world portfolio performance and strategy.</li> </ul> <ol> <li> Data, Systems &amp; Reporting</li> </ol> <ul> <li>Maintain our financial planning software (Intelliflo) and ensure client records are always accurate.</li> <li>Work with investment platforms such as Transact, Fidelity, and Elevate.</li> <li>Produce reports and summaries that help our Financial Planners provide high-quality, personalised advice.</li> </ul> <ol> <li> Project &amp; Process Management</li> </ol> <ul> <li>Monitor the progress of new investments and transfers from initiation to completion.</li> <li>Ensure compliance paperwork is complete and aligned with FCA regulations.</li> <li>Support process improvements to make the client journey smoother and more efficient.</li> </ul> What you'll bring <ul> <li>A degree in Finance, Economics, or a related discipline.</li> <li>12-24 months' experience in financial services, investment administration, or a related field.</li> <li>Strong analytical skills, with an eye for accuracy and detail.</li> <li>Confidence in using Excel and an interest in learning financial planning systems.</li> <li>Excellent communication skills you'll be speaking with clients, providers, and colleagues daily.</li> </ul> Why join us? <ul> <li>Direct exposure to investment strategy, client portfolios, and financial planning processes.</li> <li>Mentoring from experienced Financial Planners with a track record of developing talent.</li> <li>Clear progression routes into paraplanning, compliance, or advisory roles.</li> <li>A collaborative, growth-minded team environment.</li> </ul>

Recruitment South East

Finance Administrator

Position: French Speaking Customer Service Administrator Salary: £26,000 p.a. DOE Location: Hailsham, East Sussex - office based &amp; one day remote after probation Hours: Full-time, Monday to Friday, 8:00am 4:00pm Our client is seeking a customer-focused and proactive individual to join their team as a Customer Service Administrator. This full-time position offers the opportunity to work remotely for one day following a successful probation period. Key Requirements: <ul> <li>Minimum 3 years experience in a customer service or administrative role</li> <li>Excellent organisational and multitasking skills</li> <li>Strong proficiency in Microsoft Office Suite</li> <li>A positive, collaborative team player</li> <li>Fluent in French (preferably native to France or Belgium) and fluent in English</li> </ul> This is an immediate vacancy, and interested candidates are encouraged to apply without delay. To apply, please forward your CV to Paul Davidson at PDA Search &amp; Selection Limited

French Speaking Customer Service Administrator

Pre-Construction Administrator Battle, East Sussex Salary: £26,000 per annum We're supporting our client in finding an organised, proactive Pre-Construction Administrator to play a key role in preparing projects for safe, smooth and compliant delivery. This role is ideal for someone who thrives in a fast-paced environment, has great attention to detail and enjoys keeping multiple moving parts on track. Key Responsibilities: - Obtain relevant council licences to support planned works - Manage client Teams platforms, ensuring all CPPs, RAMS and project documentation are uploaded accurately and trackers kept fully up to date - E-mail clients with RAMS, CPPs and any supporting project documentation as required - Collate and distribute plant and labour costings for new inspection projects - Maintain and update the contract tracker - Manage traffic management requirements for London projects - sourcing TMPs and booking necessary site works Ideal Candidate: - Highly organised with strong administrative skills - Confident communicator across teams and clients - Able to work to deadlines and manage competing priorities - Experience in construction or pre-construction administration (preferred but not essential) - Comfortable navigating digital platforms and trackers Computer Literate Exceptional people skills

Pre-Construction Administrator

Position: Hire Desk Controller Location: Hailsham, East Sussex (Hybrid working) Salary: 27,000 - 35,000Our client, a well-established and rapidly growing plant hire company in the South-East, is seeking an experienced Hire Desk Controller to join their operations team. They are offering Hybrid working arrangement and great progression opportunities.Reporting to the Operations Manager, the successful candidate will be responsible for coordinating plant hire operations, managing bookings, and ensuring the efficient allocation of equipment to clients.Hire Desk Controller Job Overview<ul><li>Managing and scheduling plant hire bookings to ensure equipment availability aligns with client requirements</li><li>Maintaining accurate records of plant hire, including start/return dates, job locations, and client information</li><li>Liaising with site operators, drivers, and fleet managers to ensure smooth delivery and collection of equipment</li><li>Preparing hire agreements, invoices, and documentation for clients and internal use</li><li>Monitoring plant usage, maintenance schedules, and escalating any issues promptly</li><li>Acting as the first point of contact for client queries, resolving issues efficiently</li><li>Ensuring compliance with company policies, health &amp; safety regulations, and plant hire standards</li></ul>Hire Desk Controller Job Requirements<ul><li>Previous experience in plant hire, equipment hire, or logistics coordination is highly desirable</li><li>Excellent organisational and multitasking abilities</li><li>Strong verbal and written communication skills</li><li>Proficient in Microsoft Office and familiar with booking or fleet management systems</li><li>Ability to work under pressure and prioritise multiple tasks effectively</li><li>Customer-focused with high attention to detail</li></ul>Hire Desk Controller Salary &amp; Benefits<ul><li>Salary - 27,000 - 35,000 DOE</li><li>Monday - Friday (day shift)</li><li>Hybrid working available</li><li>On-site parking</li><li>Supportive and professional working environment</li><li>Opportunities for career development within a growing and reputable organisation</li></ul>Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Hire Desk Controller

This is a very fast pased role which entails quoting customers to send shipments all around the UK and internationally to best suit their needs. This includes liaising with agents and hauliers, following through from quote, to booking to delivery. Tracking shipments and resolving issues that may arise on route. Guiding customers on documents, clearance requirements and transit times Providing clearance information to agents Ability to calculate volumetric weights of shipments and price accordingly Answering the phone to deal with enquiries Skills: Organisational skills able to deal with numbers of jobs at once Strong customer service experience Able to deal with problems calmly and quickly keeping in mind the best resolution for the customer and company Confident with excel and emails Working well with others and keeping up stog lines of communication Dealing with emails and telephone quotes. People requesting charge for shipping from around the world. Contacting Airlines requesting quotes and speaking to the customers. Someone who is confident and good with a calculator/figure. Sending out quotes to customers. Monday-Friday 8:30am-5:30pm Salary £26,000-£27,500pa We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

205 Full time Jobs in Bexhill, Bexhill-on-Sea, UK