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About Motorway Motorway is the UK's fastest-growing used car marketplace - our award winning, online-only platform connects private car sellers with over 7,500 verified dealers nationwide, who compete to offer the best price. Founded in 2017, our technology makes the process refreshingly easy, earning us an 'Excellent' Trustpilot rating with over 70,000 reviews. We're not just building a platform; we're changing how people sell cars. Backed by leading investors like Index Ventures and ICONIQ Growth, and following a successful $190 million funding round, we're on a mission to transform the used car market. About the team Hey, I'm James Tiltman, and I lead the Customer Escalations team here at Motorway. We're the team that tackles the trickiest customer journeys, keeps sales on track, and makes sure customers still love Motorway. We're key to spotting areas where we can improve, and we work closely with other teams to make the customer experience even better. If you're passionate about solving problems and making a real difference for our customers, you'll fit right in. About the role We're looking for a brilliant Customer Escalations Specialist to join our growing team. You'll be right there on the front line, resolving complex customer issues, giving amazing support, and helping us improve what we do. Here's what you'll be doing: <ul> <li>Dealing with complex escalations and working with stakeholders to find customer-focused solutions.</li> <li>Handling formal complaints and NPS responses.</li> <li>Responding to reviews on platforms like Trustpilot, Google Reviews, and the app store.</li> <li>Resolving business-critical issues, including those escalated to the C-suite.</li> <li>Using compensation to help with service recovery.</li> <li>Managing GDPR requests and keeping an eye on compliance across operational teams.</li> <li>Collecting and sharing voice of the customer data to help improve operations and processes across Motorway.</li> <li>Helping different departments spot and prevent fraud, security breaches, and legal claims.</li> </ul> About you <ul> <li>You've got experience in a customer-facing role, including handling tough conversations.</li> <li>You're investigative, detail-oriented, and analytical.</li> <li>You're passionate about customer care and turning bad experiences into good ones.</li> <li>You're great at risk assessment, prioritisation, and managing your workload.</li> <li>You're adaptable and happy to contribute to a fast-paced environment.</li> <li>You're a whiz at verbal and written communication.</li> </ul> You could be a great fit if <ul> <li>You love taking ownership of complex issues and finding creative solutions.</li> <li>You're resilient and can stay calm under pressure.</li> <li>You're a strong communicator and can build rapport with customers and stakeholders.</li> <li>You're passionate about continuous improvement and making a positive impact.</li> </ul> What you'll get <ul> <li>Great work-life balance with standard shifts from 8:45am to 5:30pm</li> <li>Sea fronted office location with regular social events, office drinks, weekly massages and free snacks to keep you going</li> <li>Flexibility to work from home 1 day per week</li> <li>Stock options so you can share in Motorway's growth and future success</li> <li>Pension scheme to plan for your future with our provider NEST</li> <li>Strong commitment to your personal development</li> <li>Opt-in comprehensive health insurance through BUPA including fitness discounts</li> <li>Cycle to work scheme</li> <li>Generous parental benefits including 6 months full paid maternity leave, 4 weeks paternity leave</li> <li> and much more!</li> </ul> Our interview process <ul> <li>Qualifying Screen - 30 minutes</li> <li>Onsite Interview - 60 minutes</li> </ul> We'll get back to you within a week of each interview stage. You can chat with a talent partner throughout the process if you have any questions or need anything at all.

Customer Escalations Specialist

A rapidly growing online car marketplace is looking for a Customer Escalations Specialist to resolve complex customer issues and enhance the customer experience. This role will involve handling escalations, formal complaints, and ensuring compliance with regulations. Candidates should have strong analytical skills, be detail-oriented, and demonstrate excellent verbal and written communication skills. The position offers a flexible work environment, a commitment to personal development, and a variety of employee benefits including health insurance and stock options.

Customer Escalations Specialist - Hybrid + Stock Options

Technician Vacancy Crawley Our client a Main Dealership is seeking an experienced Vehicle Technician to work within their busy workshop working with this excellent and highly desirable market leading brand. You must hold a level 3 qualification, applicants from both Main Dealer and Independent Workshops are welcomed, an MOT license is preferred but not essential for this position. Salary is negotiable depending on experience plus a host of additional incentives Manufacturer backed ongoing training through to Master Technician and development is offered with this role particularly on hybrid technology as to is the opportunity for progression within the business. If you are interested in this vacancy please get in touch for full details

Technician Mechanic

We are looking for a proactive and detail-oriented Treasury Assistant to support the delivery of the Group Finance business plan. You will manage a range of daily treasury activities including cash management, bank reconciliations, reporting, and funding. You will also support wider group projects and collaborate closely with the Treasury team to ensure efficient day-to-day operations and smooth month-end processes. Key Responsibilities <ul> <li> Work within the parameters of the agreed Group Finance business plan and follow established processes to deliver objectives. </li> <li> Process claim payments and broker premium receipts, including manual payments, foreign payments, cheque requests, cancellations, and daily direct credit payments. </li> <li> Process recovery cheques and receipts, prepare files for automated posting, deposit cheques, and resolve unreferenced payments by liaising with third parties. </li> <li> Complete cash book postings, reconciliations, and raise inter-account transfers. </li> <li> Monitor and reconcile bank accounts, update cash forms, and manage bank queries. </li> <li> Report daily cash positions and assist with cash flow management and cash flow forecasting. </li> <li> Prepare and post journals to Sage 1000 and Sage Intacct to complete month-end reconciliations. </li> <li> Conduct daily cheque analysis to prevent and stop fraudulent activity. </li> <li> Build and maintain strong working relationships with both internal and external stakeholders. </li> <li> Promote a supportive team environment and provide cover for other Treasury Assistants during absence. </li> <li> Assist with ad hoc tasks and projects, ensuring delivery against KPIs, SLAs, and objectives. </li> <li> Ensure all duties are completed in line with company values, the Customer Service Charter, FCA compliance, GDPR, and other regulatory requirements. </li> </ul> Who We re Looking For <ul> <li> Experience in a similar role or strong exposure to high-volume bank reconciliation. </li> <li> Computer literate with intermediate to advanced Excel skills (VLOOKUPs, pivot tables, etc.) </li> <li> Highly numerate, organised, and able to multitask with excellent attention to detail. </li> <li> Able to deliver high-quality work within tight deadlines. </li> <li> Strong team player with the ability to work effectively both collaboratively and with limited supervision. </li> <li> Excellent communication and interpersonal skills. </li> </ul> Non-Negotiable Requirements <ul> <li> Advanced Excel skills (VLOOKUPs, pivot tables, and similar). </li> <li> Experience working in high-volume environments. </li> <li> Location: Hybrid working pattern based in Haywards Heath (2 3 days per week in the office). </li> <li> First four weeks will be fully office-based. </li> </ul>

Treasury Assistant

Your new company This respected accountancy and advisory firm works with a broad range of clients-from ambitious sole traders to complex corporate groups-offering tailored financial solutions that go beyond compliance. The team prides itself on combining technical expertise with a genuinely personal approach. Your new role As Audit &amp; Accounts Assistant Manager, you'll play a key role in delivering high-quality services across audit, accounts, and advisory. You'll work closely with clients to understand their needs and help them navigate financial challenges with confidence.Key responsibilities include:<ul><li>Leading and supporting audit assignments for a variety of clients, including group audits and owner-managed businesses</li><li>Preparing year-end accounts for sole traders, partnerships, and limited companies</li><li>Assisting with tax computations and compliance matters</li><li>Supervising and mentoring junior team members</li><li>Building strong client relationships through clear communication and a consultative approach</li><li>Embracing cloud accounting tools while maintaining the value of face-to-face advice</li><li>Identifying opportunities to add value-whether through cost-saving strategies or growth planning</li></ul>What you'll need to succeed <ul><li>ACA/ACCA qualified or finalist, with experience in audit and accounts</li><li>Strong interpersonal skills and a genuine interest in helping clients succeed</li><li>A proactive mindset and the ability to manage multiple deadlines</li><li>Confidence using cloud-based accounting platforms (e.g. Xero, QuickBooks)</li><li>A collaborative approach and willingness to support team development</li></ul>What you'll get in return <ul><li>A supportive and forward-thinking working environment</li><li>Opportunities for continued professional development</li><li>A client-focused role where your input makes a real difference</li><li>Hybrid working options and a culture that values work-life balance</li></ul>What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&amp;C's, Privacy Policy and Disclaimers which can be found at (url removed)

Accounts & Audit Assistant Manager

Join a values-driven accountancy firm making a real difference in the charity sector. Our client is looking for a Charity Accounting Senior to support a portfolio of ethical and not-for-profit clients. Your new company Our client is a respected accountancy firm specialising in the charity and not-for-profit sector. They are seeking a Charity Accounting Senior to join their growing team. This role offers the opportunity to work with a diverse range of ethical clients, supporting their financial operations and compliance needs. Your new role Working as part of a friendly and supportive team, you will work closely with charities and other non-for-profit clients and will be responsible for: <ul><li>Completion of financial statements for various small and medium-sized charities.</li><li>Carrying out Independent Examinations under the Charities Act.</li><li>Assisting clients with in-house accounting functions including bookkeeping, financial management, and IT.</li><li>Training and supporting junior members of staff.</li></ul>What you'll need to succeed <ul><li>Ability to prepare SORP-compliant financial statements for small and medium-sized charities.</li><li>Proficiency in Excel and accounting software.</li><li>Minimum 3 years accounting Practice experience with some experience of working with Charities and NFP entities.</li><li>Strong IT skills to support client systems</li><li>An accountancy qualification or part qualification (AAT, ACCA, ACA) or qualified by experience.</li></ul>What you'll get in return <ul><li>The position includes 25 days annual leave plus bank holidays and a birthday holiday. Health cover and pension are also provided.</li><li>35 hours/week, Monday to Friday, 9:00am to 5:00pm with a 1-hour lunch break.</li><li>Free parking</li></ul>What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&amp;C's, Privacy Policy and Disclaimers which can be found at (url removed)

Accountant

Maintenance Electrician Immediately Required Location: Worthing I am currently recruiting for an experienced maintenance electrician to undertake reactive maintenance work for a housing provider based in Worthing. Full time contract role that may go permanent. RG Setsquare is acting as an Employment Business in relation to this vacancy.

Maintenance Electrician

På ABB hjälper vi industrier att bli snabbare, mer resurseffektiva och hållbara. Här är framsteg en självklarhet - för dig, ditt team och hela världen. Som global marknadsledare ger vi dig rätt förutsättningar för att lyckas med det. Det kommer inte alltid att vara enkelt - utveckling kräver mod och styrka. På ABB är du aldrig ensam. Run what runs the world. Denna position rapporterar till: Local Industy Lead, Paper UK Represents ABB as Home Based, Field Service Engineer in the North East of England on customer paper manufacturing facilities. <ul> <li>As part of the Northern Service Team provide 24/7 support on site for ABB QCS and DCS equipment.</li> <li>After initial ABB product training, you will be responsible to deliver the Service Agreement to scope, activities include Preventative and Corrective maintenance on ABB QCS/DCS equipment, configuration, calibration, modification, cleaning, adjustment.</li> <li>Participate in a 1 week in 3 on Call Rota.</li> <li>Develop a strong working relationship with customer across production and engineering.</li> </ul> Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. What's in it for you? We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. Your Role and Responsibilities <ul> <li>Provide High level field and in house technical support, including out of hours support.</li> <li>Fulfil Service Agreement obligations, demonstrated by the use of ABB ServicePro and other reporting tools.</li> <li>Provide application support and software troubleshooting to customers, on site and by remote dial in.</li> <li>Advises clients as to maintenance procedures, evolution, site planning, operational methods, process measurement and control.</li> <li>Flexibility to travel to sites anywhere in the UK for above activities in addition to primary areas of responsibility.</li> <li>Prepare and write technical reports for internal and external use.</li> <li>Promote sales of maintenance services and equipment, including spare parts, and advise Sales department of possible sales leads.</li> <li>Assists Sales and Account management with preparation of quotations.</li> <li>Commission equipment in the field as part of the project team.</li> </ul> Qualifications for the Role <ul> <li>Degree or HND in Electrical or Measurement &amp; Control Engineering - essential</li> <li>Clean Driving Licence (UK) - essential</li> <li>Self-Motivated and able to work unsupervised - essential</li> <li>Demonstrate excellent customer focus - essential</li> <li>Good networking skills - essential</li> <li>Results orientation - essential</li> <li>Knowledge of Paper Industry - desirable</li> <li>Knowledge of ABB QCS or DCS systems - desirable</li> <li>Commercial awareness - desirable</li> </ul> Benefits <ul> <li>Competitive salary</li> <li>25 days annual leave plus bank holidays</li> <li>Competitive contributory pension scheme</li> <li>Life assurance</li> <li>Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)</li> <li>Internal mobility opportunities, mentorships &amp; access to projects globally</li> <li>Employee Assistance Programme</li> <li>Generous employee referral scheme</li> <li>Company car or cash for car allowance</li> <li>Private medical cover for yourself</li> <li>Generous bonus scheme</li> </ul> For the 5th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation's dedication to a better world of work and exhibits this through excellent HR policies and people practices. More about us The Process Industries Division serves the mining, minerals processing, metals, cement, pulp and paper, battery manufacturing, and food and beverage, as well as their associated service industries. The Division brings deep industry domain expertise coupled with the ability to integrate both automation and electrical systems, increase productivity and reduce overall capital and operating costs for customers. For mining, metals and cement customers, solutions include specialized products and services, as well as total production systems. The Division designs, plans, engineers, supplies, installs and commissions integrated electrical and motion systems, including electric equipment, drives, motors, high power rectifiers and equipment for automation and supervisory control within a variety of areas including mineral handling, mining operations, aluminum smelting, hot and cold steel applications and cement production. The offering for the pulp and paper industries includes control systems, quality control systems, drive systems, on-line sensors, actuators and field instruments. Digitalization solutions, including collaborative operations and augmented reality, help improve plant and enterprise productivity, and reduce maintenance and energy costs. Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World. EVP Hashtags Vi värdesätter människor med olika bakgrund. Kan det här vara ditt nästa steg? Ansök idag eller besök för att läsa mer om oss och se hur vår teknologi påverkar världen.

QCS/DCS Field Service Engineer - Newcastle upon Tyne 1 hour radius

A leading aerospace solutions provider in Brighton is seeking an Administrator for the Production Control Department. This role involves day-to-day administration tasks, managing works orders, and ensuring proper documentation. The ideal candidate will display strong organizational skills and attention to detail. The position comes with comprehensive benefits including healthcare, flexible work arrangements, and a pension scheme, creating an engaging environment for professional growth.

Production Control Administrator - Flexible Benefits

Global Quality Tools &amp; Methods Specialist (Semiconductor) Job Title: Global Quality Tools &amp; Methods Specialist Location: UK (South East, with hybrid working) Type: Permanent Sector: Semiconductor / High Tech Capital Equipment Salary: c. 80,000 + package (dependent on experience) Drive Quality 4.0 and global standards across a multibillion revenue semiconductor business. We're partnering with a global engineering group that designs and manufactures complex semiconductor equipment. They're looking for a senior Global Quality Tools &amp; Methods Specialist to define, deploy and continuously improve the quality methodologies, standards and digital tools used across their worldwide operations. This is a strategic, high visibility role reporting into VP Customer Quality, with direct influence on global quality performance, product reliability and customer experience. The opportunity You'll be the global point of reference for quality tools and methods - setting the framework, driving adoption across R&amp;D, manufacturing, supply chain and service, and leading the journey towards data driven, predictive quality. The role is hybrid (predominantly home based with regular presence in the UK office) and will involve global collaboration and some international travel. What you'll be doing Strategy &amp; Leadership<ul><li>Define and deploy the global strategy for Quality Tools &amp; Methods aligned to business and customer goals.</li><li>Lead cross?functional, cross region initiatives to build a proactive, prevention?focused quality culture.</li><li>Own the roadmap for Quality 4.0 / digital quality transformation (analytics, dashboards, AI?based quality decision making).</li></ul> Quality Systems, Methods &amp; Tools<ul><li>Own and continuously improve core quality methodologies and standards (e.g. FMEA, DFMEA/PFMEA, SPC, MSA, APQP, PPAP, 8D, CAPA, DMAIC).</li><li>Harmonise quality processes across engineering, supply chain, manufacturing and field service.</li><li>Embed quality tools and controls into NPI and production / operations systems.</li><li>Champion the use of advanced data analytics and automated reporting to improve transparency and decision?making.</li></ul> Problem Solving &amp; Continuous Improvement<ul><li>Institutionalise lessons learned and preventive actions across programmes and sites.</li><li>Support and lead structured problem solving, Kaizen and improvement workshops focused on yield, reliability and performance.</li></ul> Stakeholder Management &amp; Collaboration<ul><li>Partner with global stakeholders in R&amp;D, operations, supply chain and service to ensure consistent adoption of tools and methods.</li><li>Align quality expectations with key suppliers and major customers.</li><li>Support internal and external audits and senior quality reviews.</li><li>Provide direction, coaching and subject?matter leadership to local quality teams worldwide.</li></ul> About you Education &amp; Background<ul><li>Degree in Mechanical, Electrical, Industrial, Manufacturing Engineering or a related technical discipline.</li><li>Ideally a Master's and/or advanced certifications such as Six Sigma Black Belt or Lean Expert.</li></ul> Experience<ul><li>Typically 10+ years' experience in quality engineering, reliability, operational excellence or similar within semiconductor equipment or complex high tech machinery.</li><li>Proven track record implementing quality systems, tools and standards across multi?site or global operations.</li><li>Hands?on experience with operational platforms and data/analytics tools for quality monitoring.</li><li>Exposure to complex systems (e.g. precision mechanics, optics, mechatronics, vacuum systems) is a strong plus.</li></ul> Skills &amp; Competencies<ul><li>Expert knowledge of quality tools: FMEA, DFMEA/PFMEA, SPC, DOE, MSA, DFSS, APQP, 8D, DMAIC.</li><li>Strong data?driven mindset - comfortable with tools such as Minitab, JMP, Python, Power BI or similar.</li><li>Excellent communication and facilitation skills; able to influence senior stakeholders and coach global teams.</li><li>Confident operating in a global matrix environment with cultural and time?zone complexity.</li><li>Familiarity with ISO 9001:2015 and modern quality management systems.</li></ul> Why join? <ul><li>Impact: Direct influence on quality strategy, methods and performance across a multi?billion revenue business.</li><li>Scope: Truly global remit across multiple sites, regions and functions.</li><li>Innovation: Drive the transition towards digital, data driven quality in a high tech, fast growing sector.</li><li>Balance: Hybrid working, with a culture that genuinely supports work/life balance.</li></ul> To explore this opportunity in confidence, please apply with your CV or contact me directly for a discreet conversation.

1,036 Full time Jobs in Copthorne, UK