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Graduate Civil Engineer - Projects, Graduate Programme (3 years Fixed Term Contract)£33,500 salary, £2,000 welcome bonus, £550 Flex allowance plus up to 10% bonus and benefitsThis position does not offer visa sponsorship. Deadline for applications: Friday 12th December 2025. We encourage early applications, as we may close the application window ahead of the deadline if we receive a high volume of strong candidates. Don't miss out—apply early to ensure you don't miss this opportunity.Have you recently graduated from 2024, 2025 with a 2:1 (or projected for 2026) or above in a Master's degree in a relevant Civil Engineering?Are you interested in a programme that will facilitate professional development and exposure to real life Construction projects in a 24/7 live operational environment. Providing a route to Chartered status, with substantive opportunity to progress into roles such as Field Engineer or Project Engineer at the end of the scheme. Great journeys happen at London GatwickWhere will your career take you?The buzz, the energy, the sheer magic of travel… you can feel it in the air all around you. Here, you'll be part of an energetic team and a vibrant community. We can help you thrive in a career that's a world away from the everyday. What is the Graduate Programme?Lasting 3 years, the programme will be involved in live projects that delivers strategic growth, by building our future infrastructure. As passenger numbers rise, it's vital we grow our infrastructure capacity and deliver our sustainability goals. Focused on civil work within an airport environment.You will play a part in this growth working across field and project engineer teams across a wide variety of business areas and projects that cover every aspect of the airport ecosystem. Surface access, car parks, terminal buildings or out on our airfield.You will gain a unique insight into the inner workings of our business rotating across Construction and Field / Project Engineering and experiencing different roles and programmes. With the convenience of being on an amazing single campus. As well as giving you exposure to innovative projects in a fast paced environment this role can also offer you: <ul><li>A foundation for a career in engineering and support route to Chartership </li><li>Opportunity to build your portfolio of skills and experience by exposure across different projects </li><li>High environmental and safety standards </li><li>Developing your design management, construction management and project management skills </li><li>Working on £multi-million projects and be involved from inception through to design, construction, handover and completion. </li><li>Being part of a supportive and collaborative team</li></ul>What else will you gain?<ul><li>A development programme that builds on your commercial awareness, wider skills and development. </li><li>Insights into Aviation and its impact and associated industries, including sustainability and commerciality.</li><li>A programme aligned and accredited with engineering institutions such as ICE to satisfy the requirements for Chartered Engineer (CEng) status</li><li>The opportunity for internal progression into Field or Project Engineering roles</li></ul>Do you have what we're looking for?<ul><li>Minimum 2:1 Master's degree (graduated 2024, 2025, or projected for 2026) in Civil Engineering, or includes these subject modules covered as a core discipline. </li><li>Driving licence</li><li>Keen interest in the Construction sector and being involved in active construction projects</li><li>Logical thinker with an aptitude for problem-solving</li><li>Highly numerate, with an understanding of Data analysis</li><li>Ability to prioritise and work at pace</li><li>Creative, innovative, curious to find a better way</li><li>Team working- you'll enjoy working in a team environment, sharing ideas, and collaborating with colleagues as well as other graduates</li></ul>What's in it for you?We value our people and reward every employee fairly with a highly competitive package, enhanced by an:<ul><li> annual bonus,</li><li> share scheme,</li><li>pension, and lifestyle insurance.</li></ul>There's also plenty of opportunities for career progression, as well as training to support your personal and professional development. At London Gatwick we're also very well connected, just 30 minutes from central London and directly linked to over 100 towns and cities. Whether you prefer to travel by cycle, electric car, or train, we aim to make your journey to work as convenient and cost-effective as possible. What's it like to work at London Gatwick?At London Gatwick, our people are our biggest asset. We want our people to thrive and have the best experience while working with us. We know we are all at our best when we feel comfortable and included.We are an organisation that places diversity, equity and inclusion at its heart. Our aim; to create a place where everyone belongs and has a voice, and we recognise we all play an important role in our success.Should you require any reasonable adjustments to be made as part of the application process please contact us directly.Click apply to start your career with London Gatwick.Selection Process<ol><li>An online application that will involve a CV – Deadline for applications: Friday 12th December 2025. We encourage early applications, as we may close the application window ahead of the deadline if we receive a high volume of strong candidates. Don't miss out—apply early to ensure you don't miss this opportunity.</li><li>Online assessment - an online chat tool to demonstrate your strengths and relevant values and behaviours</li><li>On review of your full application and completed assessment, should you be successful you will be invited to a virtual 1st stage screening call with our Graduate recruitment partner Sanctuary Graduates</li><li>If successful at screening, your application will be shortlisted and then if successful on final selection for the next stage, you will be invited to an assessment centre which consists of group and individual activities as well as an interview with the opportunity to meet managers and teams here at London Gatwick. The assessment centre dates are currently to be confirmed but will take place in likely February 2026. </li></ol>

London Gatwick Airport

London Gatwick Airport-1

Great journeys happen at Lodnon Gatwick

Graduate Civil Engineer - Projects (Graduate Programme)

Join Our Team at Newline Plastics!Who we’re looking for… We’re expanding! Newline Plastics is seeking&nbsp;two enthusiastic, reliable, and motivated team players&nbsp;to help us maintain the exceptional service standards our customers know and love at our&nbsp;new Specialist Flagship Trade Counter &amp; Warehouse.This is an&nbsp;active, hands-on role&nbsp;with plenty of variety — from supporting customers to managing stock and deliveries. You’ll be part of a&nbsp;friendly, close-knit team&nbsp;within a&nbsp;growing family business&nbsp;that truly values its people, their contributions, and their future.If you’re someone who takes pride in your work, enjoys problem-solving, and thrives in a team environment, we’d love to hear from you!How You’ll Help Grow the Newline Plastics BrandYour primary responsibilities will include:<ul><li>Building strong relationships with our customers — in person, over the phone, and online — to identify opportunities and&nbsp;drive sales growth&nbsp;(full process guidance provided).</li><li>Accurately and efficiently completing sales transactions.</li><li>Loading and unloading materials&nbsp;(typically 3–6m lengths).</li><li>Helping to&nbsp;maintain the shop, stock, and vehicles&nbsp;to ensure smooth daily operations.</li><li>Sharing ideas and feedback to&nbsp;streamline or improve&nbsp;our processes — your input matters here!</li></ul>Your secondary responsibilities may include:<ul><li>Delivering materials&nbsp;to customers (must be&nbsp;25 or over&nbsp;due to insurance).</li><li>Full, clean UK Driving Licence&nbsp;required, held for at least two years, with confidence driving a&nbsp;3.5T dropside van.</li></ul>What You’ll Bring<ul><li>Experience with roofline materials is preferred (but&nbsp;not essential&nbsp;— we’ll train you!).</li><li>Strong&nbsp;communication skills, motivation, and a solid&nbsp;work ethic.</li><li>The ability to&nbsp;stay calm and efficient&nbsp;during busy periods.</li><li>IT literacy&nbsp;(Microsoft Office, email, etc.).</li><li>Good&nbsp;time management&nbsp;and&nbsp;numerical ability&nbsp;for measuring and calculating material quantities.</li></ul>Why Join Us?<ul><li>Be part of a&nbsp;supportive, growing family business&nbsp;that invests in its people.</li><li>Enjoy&nbsp;varied, hands-on work&nbsp;where no two days are the same.</li><li>Opportunities for&nbsp;career growth and skill development.</li><li>A team that values&nbsp;trust, teamwork, and customer satisfaction&nbsp;above all else.</li></ul>If this sounds like you, we can’t wait to welcome you to the&nbsp;Newline Plastics family!Job Types: Full-time, PermanentPay: £28,000.00-£30,000.00 per yearBenefits:<ul><li>Company events</li><li>Company pension</li><li>Employee discount</li><li>Store discount</li></ul>Experience:<ul><li>Customer service: 1 year (preferred)</li></ul>Licence/Certification:<ul><li>Driving Licence (required)</li></ul>Work Location: In person

Manor Royal Business District

Combined Role - Customer Service, Stock Control & Delivery Driver: Newline Plastics

<h5>Description</h5>37.5 hours per week / permanent / Monday to Friday, 9am-5pm, with the requirement to work one late shift per week and be part of an out of hours 'on-call rota'.At YMCA DownsLink Group,&nbsp;<a href="https://www.ymcadlg.org/ymca-downslink-group-about-us/" target="_blank">our mission</a>&nbsp;is to help children and young people have a fair chance to be who they want to be.&nbsp;We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.Our values -&nbsp;we do what’s right, we work with heart, and we build real connections&nbsp;-guide and shape how we show up for children and young people we support and for each other.We have an exciting opportunity for a Supported Housing Manager to lead our <a href="https://www.ymcadlg.org/where-we-work/ymca-brighton-and-hove/" target="_blank">Brighton and Hove services</a>. Our 24/7 high support services provide supported accommodation for 35 young people at risk of homelessness across two sites – Lansworth House and Gareth Stacey House.As a Supported Housing Manager, you will oversee the daily operations, ensuring our accommodation is safe, welcoming and secure. You will work closely with and lead two Deputy Supported Housing Managers, while supporting the wider team to deliver consistent, compassionate support.We are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support—even in challenging moments—this could be the role for you.In delivering&nbsp;the role, you will be&nbsp;responsible for:-- Leadership and&nbsp;People Management:&nbsp;Lead and manage a team, recruiting and inducting new staff, and supporting their performance to ensure high standards of service at all times.-- Service Provision:&nbsp;Responsible for the daily operations of the service so that it meets the requirements of the service specification, and:- reflects Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.- identifies, maps and encourages the strengths and talents of each young person, enabling them to acquire the skills they&nbsp;need to lead independent and fulfilling lives.-- Partnerships:&nbsp;Develop and maintain effective working relationships with partner organisations that add value to the core, commissioned service (or have the potential to) attending relevant multi-disciplinary meetings as needed.-- General:&nbsp;Be a member of the out of hours ‘on call’ rota to provide out of hours management support to projects in the wider locality.About You – If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.You will bring substantial experience in leading and developing teams within supported housing or similar services for young people and/or adults at risk. You will have a strong understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, coupled with a solid grounding in Trauma-Informed Care and Psychologically Informed Environments.You will be a confident and effective communicator with strong facilitation and decision-making skills, able to lead your team through challenging situations with calmness and clarity. You will have proven experience in overseeing safeguarding procedures within residential services and will model professional standards, maintaining clear boundaries while fostering a culture of trust, safety and supportive relationships.If you would like any further information or an informal discussion about this post, please contact&nbsp;<a href="mailto:Jay.Beach@ymcadlg.org" target="_blank">Jay.Beach@ymcadlg.org</a>. Should you require any assistance with our application process, please email us at&nbsp;<a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org.</a>CLOSING DATE: Sunday 14 December 2025 at midnight.TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification.We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.An inclusive workplace&nbsp;We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.&nbsp;Accessibility&nbsp;If you require assistance or have questions regarding the application process, please do contact us.YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.&nbsp;Successful applicants&nbsp;are required to undertake an Enhanced DBS (including the&nbsp;Children’s and Adults’ barred lists)&nbsp;check, along with a reference and background check carried out by a third-party service provider.

YMCA DownsLink Group

Supported Housing Manager

<h4>Fitness Instructor – 40 hours per week</h4><h4>Based at Lewes Leisure Centre</h4>Wave Active is an award-winning charity and social enterprise, supporting our local communities with facilities, activities, and services to inspire active lifestyles.Our purpose is to “Inspire Active Lifestyles” and vision, “To be at the heart of the improvement of health and wellbeing in the Community”.We are passionate about providing services and opportunities that support individuals to gain, regain or maintain health, fitness and wellbeing improvements. Managing 15 leisure facilities and Newhaven Fort, across the Lewes District and Eastbourne Borough of East Sussex we provide health and fitness services for both members and non-members of all ages to participate in, whether that be through sport, group exercise, gym, swim, play or health services.While we offer a range of facilities and activities across our multifunctional spaces, our team is key to creating an approachable environment enabling individuals to prioritise their wellbeing and their health journey.Formed in 2006 Wave Active continues to ensure all surplus revenues generated from activities are reinvested back into the community in the form of facility developments and refurbishments, new programmes of activity and to support those with health conditions to make health improvements.The Post in ContextUndertake all functions involved in the daily operation and service delivery within Gym. This includes providing supervision of the gym floor, undertaking various gym appointments including gym programming, reviews, floor-based coaching and a high level of engagement and connection to actively recruit and retain members. As a Fitness Instructor you will be required to deliver the highest quality service throughout the Centre by inspiring and motivating customers, to increase retention and provide guidance as well as support to ensure customers achieve their goals.Main Duties<ul><li>To motivate and support customers to increase retention and support customers to achieve their goals.</li><li>To carry out gym appointments and deliver our member journey, including Welcome Workouts, Personal Plans and Plan reviews.</li><li>Provide advice and guidance to customers to ensure they use equipment safely and adopt the correct exercise technique.</li><li>Deliver gym floor group training sessions as required (cross site if/when required)</li><li>Deliver gym floor workshops as required (cross site if/when required)</li><li>Create and promote in centre gym challenges to engage</li><li>To actively participate in the membership sales process by making customers aware of the benefits of membership and group exercise participation.</li><li>To meet agreed performance KPI targets set by the Operations Manager.</li><li>Create content for websites and social media platforms in the manner of images and video material.</li><li>To assist the Operations Management Team in organising special events, program development and promotions when required.</li><li>To ensure that the gym is maintained in a clean, safe, hygienic and tidy condition during your hours of supervision.</li><li>Following &amp; adhering to site</li><li>To carry out appropriate maintenance checks and follow procedures to ensure kit is back in working order as soon as possible.</li></ul>General<ul><li>To wear the uniform provided by the centre and always adopt a high level of</li><li>To comply with health and safety processes and</li><li>Attend training sessions and team meetings as and when</li><li>Various administration tasks as and when</li></ul>Note<ul><li>You will not actively promote your private business within Wave facilities (including the car park) and to Members.</li><li>You will keep Wave informed of external classes you teach and programs you run. By advising Wave of the classes and programs you run we can ensure that there is no direct conflict of interest.</li><li>You will not promote your private business using images of Wave facilities or Wave members participating in Wave activities.</li><li>If a Wave member is also a member of your exercise classes, you may of course use their image to promote your class (subject to image release authorisation).</li><li>You will make every effort to attend team</li><li>It is desired that you will have both L3 PT qualifications and GP referral or be willing to work towards both of these qualifications.</li><li>To deliver appointments in line with relevant qualifications.</li><li>You may be required to work across different sites when cover is needed as per the needs of the business.</li></ul><h2>Personal Specification</h2>Disposition<ul><li>Customer focused</li><li>Great communicator</li><li>Driven and enthusiastic</li><li>Passions in health &amp; wellbeing</li><li>Creative and intuitive</li><li>Empathetic</li><li>Pro-active &amp; good organisation</li><li>Team Player but also a good leader</li><li>Listening skills</li></ul>Experience<ul><li>Similar work environment</li></ul>Qualifications<ul><li>L2 Fitness Instructing</li></ul>Specialist Knowledge<ul><li>Genuine interest in health and fitness</li><li>After training, to be able to undertake preventative maintenance on equipment</li><li>Knowledge of behaviour change and goal setting</li></ul>Skills<ul><li>Communication skills (verbal and written)</li><li>Computer competent, MS Office software and email</li></ul>Other<ul><li>To be flexible to the changing demands of the business</li><li>To be able to follow Wave Active Limited’s Policies and Procedures</li></ul>

Wave Active

Fitness Instructor

Summary:Join our team as a Catchment Advisor to lead the development and implementation of critical catchment management activities in priority drinking water areas. This multi-faceted role involves close collaboration with statutory and non-statutory stakeholders, including charities, NGOs, landowners, businesses and the Environment Agency (EA). You’ll be instrumental in ensuring regulatory compliance with the Water Industry National Environment Programme (WINEP) and supporting Drinking Water Inspectorate (DWI) obligations. A key focus will be on stakeholder engagement, education and compliance assurance to protect water resources and address water quality issues. You’ll contribute significantly to developing catchment management plans, understanding pollution risks and applying mitigations to ensure long-term safeguarding of drinking water provision and quality for the future. This position also plays a vital role in achieving our climate resilience goals, delivering strong customer value through sustainable water management.Main responsibilities:<ul><li>Deliver catchment investigation activities and/or catchment no deterioration schemes associated with South East Water’s obligations under the Water Industry National Environment Programme (WINEP).</li><li>Plan suitable monitoring strategies and assess monitoring data from Catchment Scientists to determine sources of pollution, using this information to inform and guide necessary catchment management interventions or remedial works.</li><li>Conducting land use surveys to determine potential pollution sources and use this information to educate and change behaviours and activities in external stakeholders’ operations.</li><li>Working with agricultural land managers to understand pollution risks to drinking water from agrochemicals, and to minimise risks through education and the application of mitigations. </li><li>For investigations, undertake hydrological and hydrogeological characterisations reports and produce source-pathway-receptor models. Ensuring that findings and outcomes are used across the business to improve operations.</li><li>Work closely with the Catchment Team to record project performance and land owner engagement statistics. Work with colleagues and other internal teams to ensure that planned actions are guided and driven by our environmental plans.</li><li>Advocate and promote the environmental work of South East Water through engagement with stakeholders on an everyday basis as well as the design and delivery of special workshops and events.&nbsp;&nbsp;&nbsp;</li><li>Working with our various regulators to produce technical written reports of a high standard to meet tight regulatory deadlines and highlight the positive works of South East Water.&nbsp;</li><li>Support the business with reactive, emergency environmental advice to minimise environmental impact of work and to reduce the likelihood of environmental prosecutions.</li></ul>You'll need:Skills / Qualifications / Experience<ul><li>​​​Educated to degree level in an environmental / related discipline.</li><li>The ability to understand the diverse world of catchment management.&nbsp;</li><li>A minimum of 5 years' experience delivering catchment management or environmental protection services, ideally working within or along side the water industry.</li><li>A thorough understanding of the diverse world of catchment management.</li><li>Excellent Stakeholder management skills – with the gravitas and communication skills needed to explain and gain-buy in to complex environmental processes / solutions..</li><li>Experience of working within / alongside regulatory bodies.&nbsp;</li><li>Excellent report writing skills and ability to communicate technical scientific information.</li><li>A thorough understanding of how pollution sources can impact drinking water and how to identify possible mitigations to protect water quality.</li></ul>Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time.​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:£40000

South East Water

Engineers Career Video

Catchment Advisor

Engineering Technician Permanent contractSalary from £43,393 + Shift Allowance + Up to 4% Bonus + BenefitsGreat journeys happen at London Gatwick. Where will your career take you?The buzz, the energy, the sheer magic of travel… you can feel it in the air all around you. Here, you'll be part of an energetic team and a vibrant community. We can help you thrive in a career that's a world away from the everyday. What is the role?To conduct planned and reactionary, maintenance and intervention tasks on all plant and equipment which make up the baggage systems in Gatwick Airport. To ensure that duties undertaken are of a high standard and to maximise operational uptime. This is a shift-based position which includes night and weekend working.This role is critical in supporting the Baggage operations at Gatwick, with key assets including Complex Conveyor Systems, Sortation Machines, Carousels, Scanners, PLCs and IT based Control Systems.What will you do?<ul><li>Undertake planned preventative/corrective maintenance, mindful of asset performance and operational requirements.</li><li>Ensure all engineering and operational records are updated to meet business, regulatory and manufacturer requirements.</li><li>Pro-actively undertake and support performance improvement activities/programmes.</li><li>Take responsibility for safety, including others as part of a legal responsibility such as the wearing of PPE, completing mandatory training and the reporting of accidents, incidents and near misses.</li><li>Developing skills and knowledge to maintain and operate existing and new assets to ensure they are maintained in a manner which keeps them performing at a required level</li><li>Undertake role specific training required for the role</li><li>Working in passenger facing areas, as well as back of house areas (check in zones, baggage halls, comms rooms, security etc.) across the airport campus.</li><li>Working collaboratively. This role has no direct reports.</li></ul>Do you have what we're looking for?<ul><li>Advanced modern apprenticeship (Mechanical, Electrical or Electronic) or equivalent.</li><li>Core skill/bias of Electrical/Mechanical Engineering to at least ONC level (Level 3)</li><li>Technical experience working in a maintenance environment.</li><li>Ability to understand and interpret electrical and mechanical schematic drawings.</li><li>Understanding and proven experience in a relevant engineering discipline</li><li>Able to carry out system performance improvements</li><li>Knowledgeable of 17th Edition IEE wiring regulations</li><li>The owner of a driving licence</li></ul>What's in it for you?We value our people and reward every employee fairly with a highly competitive package, enhanced by a discretionary annual bonus, free staff parking, discounted rail travel to work, share matching scheme and more. We offer a rewarding world of flexible benefits you can tailor to the things that matter to you most.There's also plenty of opportunities for career progression, as well as training to support your personal and professional development. At London Gatwick we're also very well connected, just 30 minutes from central London and directly linked to over 100 towns and cities. Whether you prefer to travel by cycle, electric car, or train, we aim to make your journey to work as convenient and cost-effective as possible. What's it like to work at London Gatwick?At London Gatwick, our people are our biggest asset. We want our people to thrive and have the best experience while working with us. We know we are all at our best when we feel comfortable and included.We are an organisation that places diversity, equity and inclusion at its heart. Our aim; to create a place where everyone belongs and has a voice, and we recognise we all play an important role in our success.London Gatwick supports an inclusive recruitment process, enabling you to perform at your best. Please make us aware as part of your application should you require any reasonable adjustments.Click apply now to start your career journey with London Gatwick.You can find out more about what it's like to work at London Gatwick, visit our careers site <a href="https://www.gatwickairport.com/company/careers.html" target="_blank">Careers at London Gatwick </a>

Engineering Technician

Vacancy NameIT Service Support ManagerVacancy NoVN1893Employment TypeFull-TimePrimary Work LocationPeople's Partnership - Manhattan Building, CrawleyDescriptionIT Service Support Manager About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Responsible for overseeing the day-to-day operations of the IT Service Desk and IT Application Support teams, ensuring the delivery of high-quality first-line and second line support to all users across the organisation. The manager leads a team of Application Support engineers and Service Desk Analysts ensuring the stability, performance and usability of business-critical applications and services, coordinating with internal stakeholders and working closely with third-party vendors. • Manage the daily operations of the IT Service Desk, ensuring efficient handling of incidents, service requests, and queries. • Ensure consistent application of ITIL processes such as Incident Management, Asset Management, Request Fulfilment, and Problem Management. • Act as an escalation point for complex or high-impact application issues. • Ensure root cause analysis is conducted for recurring problems and that permanent fixes are implemented. • Support internal and external audits by providing evidence and documentation as required. • Lead, mentor, and develop team to deliver exceptional support. • Engage in annual financial planning cycle and ensure delivery within allocated budget What we’re looking for: • Proven experience managing an IT Service Desk on similar support function • Proven ITIL Service Management exposure • Experience with ITSM Tools (e.g. ServiceNow) • Strong leadership, communication, and stakeholder management skills. • Familiarity with ISO27001 compliance and audit requirements • Proactive and adaptable, with a continuous improvement mindset. • Knowledge of Microsoft 365, Active Directory, and common enterprise applications. What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Subsidised restaurant in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

IT Service Support Manager: People's Partnership

Vacancy NameClaims Member Services ExecutiveVacancy NoVN1903Employment TypeFull-TimePrimary Work LocationPeople's Partnership - HQDescriptionCustomer Service Executive - Claims About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Our Customer Services team are the heart of People’s Pension, making sure our customers receive excellent service and technical support. Working in the Claims Team, you will provide tailored responses to meet the needs of our customers, throughout the life of their relationship with us. You’ll support the team and work with colleagues to ensure we meet our compliance and service standards and making sure we achieve our service level agreements. You will also effectively contribute to the achievement of the department’s overall objectives and apply the Treating Customers Fairly (TCF) culture and principles within your role. Key Responsibilities: • Managing a broad range of customer queries and requests across a range of products and processes, ensuring you provide professional and helpful service through effective customer communication. • Using your active listening skills and attention to detail in written communications, to understand and support customers so that their needs are understood - and service standards are maintained. • Supporting your colleagues on a day-to-day basis to resolve queries, build knowledge and confidence, and achieve quality and compliance standards. • Build and maintain relationships with both internal and external customers and third parties • Maintain a detailed knowledge and understanding of legislative and regulatory requirements, including Automatic Enrolment, TPR, FCA, DWP, HMRC, DPA and any other relevant rules to ensure we adhere to all regulatory requirements, complaint and compliance rules, to minimise risk to People’s Partnership and our Customers • Handling customer complaints/resolutions and escalating these to the Complaints Team when a solution cannot be found. You'll ensure all issues are resolved and any learning opportunities are shared across the team. • Creating and reviewing process manuals to ensure they have a high level of accuracy What we’re looking for: • Educated to GCSE Level or equivalent. • Good working knowledge of Microsoft Excel &amp; Word. • Experience in Administration/Customer service. • Numerate with good attention to detail. • Proven ability to explain detailed and/or complicated information in simple, everyday language. • Excellent verbal communication skills. • Self-motivated, disciplined and organised and ability to work effectively unsupervised. • Ability to work under pressure and meet quality and performance targets. • Proven willingness to learn and understand the technical detail of workplace pensions and other financial products. Desirable Qualifications: • Pensions experience • Complaint management experience • Vulnerable Customer experience • CII qualifications What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Grab &amp; Go Deli Café in Crawley ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

Claims Member Services Executive: People's Pension

Summary:Do you have a talent for plumbing and a passion for water conservation? Are you looking for a role where you can make a tangible impact on customers' lives and contribute to a sustainable future?We're looking for friendly and skilled Plumbers to join our team based at and covering a variety of locations across the South East. In this varied role, you'll be the go-to person for all things plumbing – from fixing leaky pipes and replacing old systems to keeping internal plumbing running smoothly.You'll also be a water-saving champion, conducting Water Efficiency Audits, installing devices that help customers conserve water, and sharing your best tips on how they can also save money and be more eco-friendly.You'll help us keep track of how things are going by reporting on your progress and customer interactions. We also need your keen eye to assist with exciting new projects, reviewing plans and visiting sites to help us figure out costs.&nbsp;You'll even get to lend a hand in making sure our plumbing projects run safely and efficiently, working alongside our contractors and in-house team.&nbsp;Customer happiness is important to us, so you'll always make sure every customer interaction is a positive one. You'll also be part of our Waterlink Plumbing standby team, providing emergency assistance out and about when it's most needed.Are you ready to join us in making a real difference? Apply now and become a vital part of the South East Water team!Main Responsibilities<ul><li>To take detailed records of the works for cost, measurement and quality. To produce detailed accurate records of as built details for completed schemes.&nbsp;</li><li>To assist in the supervision of site work including responsibility for the quality of workmanship, health, safety, programme compliance, cost efficiency and customer/client liaison.</li><li>Confidently explain to customers what work is being carried out ensuring the customer is being left with peace of mind.</li><li>Ensure that the team understands customer needs, managing their expectations and dealing with queries and complaints fairly.</li><li>Work as part of the Waterlink team assisting both office and field team functions when required, including other geographical areas as and when required.</li><li>Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment.</li><li>Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment.</li><li>Deal with issues that arise in an effective manner seeking help when required.</li><li>Implement plumbing works whilst ensuring work is carried out in accordance with best practice and complies with all relevant regulations.</li><li>Ensure that quality, environmental and Health and Safety policies are considered on every project and works are routinely audited to ensure standards are maintained.&nbsp;</li></ul>You'll need: Skills / Qualifications / Experience<ul><li>Level 2 City and Guild Plumbing Qualification.</li><li>Strong operational and industry knowledge and experience is essential.</li><li>Effective communication and interpersonal Skills.</li><li>Ability to work independently and meet deadlines.</li></ul>It will be a bonus if you have:Skills / Qualifications / Experience<ul><li>EUSR Water Hygiene Card.&nbsp;</li><li>WIAPS approved Plumber.</li><li>Level 3 City and Guild Plumbing qualification.</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:From £32,292 - £37,500 p.a. (dependent on experience)

Waterlink Plumber

Experienced mortgage administrator required for a small but thriving mortgage and lending brokerage based in Ditchling Common to provide administrative support to our mortgage advisers.Key responsibilities:<ul><li>Act as a point of contact between clients, lenders, and other parties like solicitors and estate agents, answering queries and providing status updates</li><li>Setting up files by collecting, verifying, organising and analysing all necessary supporting documents, such as proof of income, credit reports, and identification to enable completion of the fact find for the advisers</li><li>Providing supporting documents to lenders</li><li>Guiding clients through the mortgage process</li><li>Managing mortgage pipelines through to completion</li><li>Updating and maintaining databases accurately&nbsp;</li><li>Working to a deadline&nbsp;</li><li>Telephone answering and diary management</li><li>Working with advisors to ensure all activities meet compliance and regulatory requirements as set by our network</li></ul>Skills/qualities required:<ul><li>Previous administration experience essential</li><li>Experience in the mortgage industry is strongly preferred&nbsp;</li><li>Analytical with great attention to detail</li><li>Strong focus on compliance</li><li>Well organised and methodical</li><li>Proficient in Microsoft Excel and Word</li><li>Conscientious</li><li>Self-motivated</li><li>Work well in a team</li></ul>Hours: Full time preferred but willing to be flexible with a minimum of 28 hours per week requiredSalary: £27,000 – £32,000 (full time) depending on experienceHoliday: 28 days plus public holidays (pro rata if part-time)Pension: as per government guidelinesPlease send CVs and cover letter to Helen

557 Full time Jobs in Crawley, UK