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Summary:Do you have a talent for plumbing and a passion for water conservation? Are you looking for a role where you can make a tangible impact on customers' lives and contribute to a sustainable future?We're looking for a friendly and skilled Waterlink Plumber to join our team. In this varied role, you'll be the go-to person for all things plumbing – from fixing leaky pipes and replacing old systems to keeping internal plumbing running smoothly.You'll also be a water-saving champion, conducting Water Efficiency Audits, installing devices that help customers conserve water, and sharing your best tips on how they can also save money and be more eco-friendly.You'll help us keep track of how things are going by reporting on your progress and customer interactions. We also need your keen eye to assist with exciting new projects, reviewing plans and visiting sites to help us figure out costs.&nbsp;You'll even get to lend a hand in making sure our plumbing projects run safely and efficiently, working alongside our contractors and in-house team.&nbsp;Customer happiness is important to us, so you'll always make sure every customer interaction is a positive one. You'll also be part of our Waterlink Plumbing standby team, providing emergency assistance out and about when it's most needed.Are you ready to join us in making a real difference? Apply now and become a vital part of the South East Water team!Main Responsibilities<ul><li>To take detailed records of the works for cost, measurement and quality. To produce detailed accurate records of as built details for completed schemes.&nbsp;</li><li>To assist in the supervision of site work including responsibility for the quality of workmanship, health, safety, programme compliance, cost efficiency and customer/client liaison.</li><li>Confidently explain to customers what work is being carried out ensuring the customer is being left with peace of mind.</li><li>Ensure that the team understands customer needs, managing their expectations and dealing with queries and complaints fairly.</li><li>Work as part of the Waterlink team assisting both office and field team functions when required, including other geographical areas as and when required.</li><li>Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment.</li><li>Put forward innovative ways of solving internal/external Customer Side Leak repairs by seeking the appropriate information and / or other methods of assessment.</li><li>Deal with issues that arise in an effective manner seeking help when required.</li><li>Implement plumbing works whilst ensuring work is carried out in accordance with best practice and complies with all relevant regulations.</li><li>Ensure that quality, environmental and Health and Safety policies are considered on every project and works are routinely audited to ensure standards are maintained.&nbsp;</li></ul>You'll need: Skills / Qualifications / Experience<ul><li>Level 2 City and Guild Plumbing Qualification.</li><li>Strong operational and industry knowledge and experience is essential.</li><li>Effective communication and interpersonal Skills.</li><li>Ability to work independently and meet deadlines.</li></ul>It will be a bonus if you have:Skills / Qualifications / Experience<ul><li>EUSR Water Hygiene Card.&nbsp;</li><li>WIAPS approved Plumber.</li><li>Level 3 City and Guild Plumbing qualification.</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:From £32,292 - £37,500 p.a. (dependent on experience)

South East Water

Engineers Career Video

Waterlink Plumbing Technician

Summary:As a Waterlink Plumbing Team Leader, you'll be responsible for overseeing our team's daily operations from start to finish. You'll use your expertise to guide plumbers through project initiation, planning, and execution, ensuring all work is completed efficiently and to the highest standards.A key part of this role is to act as a mentor, providing hands-on support and training to help team members grow and develop their skills. You'll be the point person for monitoring progress, troubleshooting issues, and making sure every customer interaction is handled with professionalism and a focus on satisfaction.This role also includes a standby component to ensure our team can respond effectively to urgent needs. If you're a skilled plumber with a passion for leadership and a skill for mentoring, we encourage you to apply.Main Responsibilities<ul><li>Lead, motivate, develop and appraise Waterlink plumbers to ensure they are fully motivated to achieve peak performance and meet the department's needs.&nbsp;</li><li>To take detailed records of the works for cost, measurement and quality. To produce detailed accurate records of as built details for completed schemes.&nbsp;</li><li>To liaise with the Scheduling Team to ensure work is planned efficiently to minimise downtime whilst making sure time is recorded accurately to the correct project.&nbsp;</li><li>Develop and maintain key internal and external contacts to resolve customers problems and liaise with various departments to improve overall knowledge of the business.&nbsp;</li><li>Ensure that the team understands customer needs, managing their expectations and dealing with queries and complaints.</li><li>Attend quarterly teams’ briefs and other meetings as required, contribute where necessary to help the department achieve its targets whilst seeking to positively influence the progression and growth of the department.&nbsp;&nbsp;</li><li>To manage and lead people in line with HR, H&amp;S and business guidelines. This includes appraisals, bi-monthly 1-2-1s and absence reviews.</li><li>Ensure field teams and plumbers are following department processes and policies and are expected to take responsibility for putting forward solutions when required.&nbsp;</li><li>Monitor and assess field vehicle and plant condition, reporting issues when required.&nbsp;</li><li>Identify new commercial opportunities providing estimates and quotations for future work and preparing jobs for closure where work has been completed.</li><li>Monitor workloads to make sure there is no excessive backlog and contribute to decisions made regarding the level/reallocation of contract labour.&nbsp;</li><li>Ensure all work is carried out in accordance with best practice and complies with all relevant regulations.&nbsp;&nbsp;</li><li>Ensure that quality, environmental and Health and Safety policies are considered on every project and works are routinely audited to ensure standards are maintained.&nbsp;</li><li>To make informed and pragmatic decisions considering customer satisfaction, income and profit targets when making decisions.&nbsp;</li></ul> You'll need:Skills / Qualifications / Experience<ul><li>Strong operational experience and industry knowledge.</li><li>Effective communication and interpersonal Skills</li><li>Must be able to work under pressure and meet deadlines whilst working unsupervised whilst supervising others.&nbsp;</li><li>Level 2 Cities and Guild Plumbing Qualification</li></ul>It will be a bonus if you have:Skills / Qualifications / Experience<ul><li>EUSR Water Hygiene Card&nbsp;</li><li>WIAPS approved plumber</li><li>Level 3 Cities &amp; Guild Plumbing Qualification</li><li>Knowledge of New Roads and Street&nbsp;</li><li>Works Act 1991 is essential with&nbsp;</li><li>NRASWA Supervisor Qualification</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:up to £45,000 p.a. (dependent on experience)

Waterlink Plumbing Team Leader

Summary:Do you want to become a key player in Our MEICA Commissioning Team? Are you seeking a dynamic MEICA role where you can make an impact?As a Site MEICA/Commissioning Engineer, you will play a vital role in ensuring the successful installation, testing, and commissioning of MEICA elements in capital delivery projects. Reporting to the Senior Site MEICA/Commissioning Engineer, you will ensure compliance with company engineering standards and specifications, while liaising with stakeholders to enable effective commissioning activities.&nbsp;&nbsp;We have 2 opportunities to join us - 1 mainly focused on covering our supply area in Hampshire, Berkshire and Surrey and another role that will predominantly focus on our Kent and Sussex network.This role involves challenging and innovating current engineering standards to incorporate advancing technologies, identifying hazards and mitigation strategies under Health and Safety/CDM requirements, and maintaining professional relationships with contractors, peers, and internal customers. You will also need to manage and prioritise your own workload while supporting projects across South East Water’s supply areas, which may require travel to various sites.Main Responsibilities:<ul><li>Ensure commissioning and handover plans are complete and robust for each project.</li><li>Support the delivery of high-quality outputs that meet business and regulatory requirements.</li><li>Drive technical excellence in the commissioning of plant and equipment.</li><li>Undertake on-site inspections, surveys, and witness testing to ensure compliance with standards and specifications.</li><li>Collaborate with internal stakeholders and site owners to close out projects successfully.</li><li>Train and ensure Operations teams are familiar with the functionality of new equipment being commissioned.</li><li>Review design solutions and commissioning plans in line with standards, legislation, and specifications.</li><li>Develop and maintain strong relationships with peers, contractors, and internal teams to support project delivery.</li></ul>You'll need: Skills / Qualifications / Experience<ul><li>HNC or Degree in Engineering or equivalent training.</li><li>Substantial experience with MEICA-based installations.</li><li>Extensive technical expertise in MEICA installations and commissioning, with sound judgment in complex scenarios.</li><li>Knowledge and experience of water utility plant and process equipment.</li><li>Good organisational skills with the ability to manage multiple priorities.</li><li>Strong technical report writing, editorial, and oral communication skills.</li><li>Ability to identify and resolve defects and liaise effectively with diverse stakeholders.</li><li>Competence in reviewing documents such as O&amp;M manuals, RAMS, SAT, and commissioning plans.</li></ul>It will be a bonus if you have:Skills / Qualifications / Experience<ul><li>Working towards EngTech or Incorporated Engineer status.</li><li>Knowledge of PLC, HMI, and VSD equipment and their applications.</li><li>Basic online PLC/HMI code verification.</li><li>Understanding of PLC control networks, SCADA/Telemetry solutions, and NIS Regulations related to site-based software infrastructure.</li><li>Willingness to train in skill sets not currently held.</li><li>Familiarity with Google Workspace (Sheets, Docs, Slides).</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:Salary - £48,000 - £52,000 p.a. (dependent on experience) + Company Van

Site MEICA Commissioning Engineer

Overview På ABB hjälper vi industrier att bli snabbare, mer resurseffektiva och hållbara. Här är framsteg en självklarhet - för dig, ditt team och hela världen. Som global marknadsledare ger vi dig rätt förutsättningar för att lyckas med det. Det kommer inte alltid att vara enkelt - utveckling kräver mod och styrka. På ABB är du aldrig ensam. Run what runs the world. Job Summary In this role, you will have the opportunity to provide technical support to the global sales organization and customers during the pre-sales process. Each day, you will serve as a key technical resource in the assigned area. You will also have a lead role in the product line in the generation of sector, application and product-based sales and marketing training support materials. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. What's in it for you? We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. Your Role and Responsibilities In this role, you'll help run what runs the world, by taking on meaningful work that drives real impact. <ul> <li>Providing technical advice and solutions on enquiries from customers/channels/sales specialists about ABB products/systems/applications.</li> <li>Performing analytic and diagnostic studies to determine the optimal technical solution to meet customer needs and address complex inquiries.</li> <li>Providing new content for presentations, application training, Industry pieces, success stories, and both application and product battlecards.</li> <li>Developing an annual training plan for all the regions and delivering online and F2F CWA product and application training tailored to regional needs as set out in the Country Plans.</li> <li>Developing regional CWA TSS communities with regular cadence to share information, experiences and explore opportunities.</li> <li>Providing Technical Support for CWA Trials.</li> <li>Providing Technical Support to the Local Sales Unit for Trade Shows and Industry Seminars.</li> <li>Contributing to development of new CWA products, working alongside the product line managers, R&amp;D team and CWA global TSS community.</li> </ul> Qualifications for the Role <ul> <li>Relevant Engineering and/or Chemistry Qualification.</li> <li>Proven strong technical background in on-line water analytical products.</li> <li>Experience and expertise of the CWA key market sectors - Municipal, Industrial, Power, Pulp and Paper.</li> <li>Strong communication skills, confident presenting to large groups of international people.</li> <li>Flexibility and willingness to travel, circa 25% of working time estimated for travel.</li> <li>High level IT competency with all the standard Microsoft business platforms, Sales-Force, SAP etc.</li> <li>Clean driving license.</li> </ul> Benefits ABB offers a full range of benefits to help you thrive at work and beyond. <ul> <li>Competitive salary</li> <li>25 days annual leave plus bank holidays</li> <li>Competitive contributory pension scheme</li> <li>Life assurance</li> <li>Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more)</li> <li>Internal mobility opportunities, mentorships &amp; access to projects globally</li> <li>Employee Assistance Programme</li> <li>Generous employee referral scheme</li> <li>Company car</li> <li>Generous bonus scheme</li> </ul> For the 5th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation's dedication to a better world of work and exhibits this through excellent HR policies and people practices. More about us The Measurement &amp; Analytics Division is among the world's leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement &amp; Analytics Division's portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance. The Measurement &amp; Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing 'before' and 'after' values, enabling efficient operations and environmental sustainability through measurement. Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. . Vi värdesätter människor med olika bakgrund. Kan det här vara ditt nästa steg? Ansök idag eller besök för att läsa mer om oss och se hur vår teknologi påverkar världen.

Technical Sales Specialist

A global technology leader is seeking a Technical Support Specialist to provide pre-sales technical support for water analytical products. The role involves developing training plans, providing solutions for customer inquiries, and contributing to product development. Ideal candidates will have a relevant engineering or chemistry qualification, strong technical background, and excellent communication skills. Benefits include a competitive salary and flexible benefits scheme.

Global Technical Solutions Sales Specialist

Position: Senior ArchitectLocation: HoveSalary: Up to 55,000 + hybrid working + further benefits to be discussed Currently recruiting for a Senior Architect for a well-established and award winning, Chartered practice based in Hove. This Practice are passionate about creating detailed designs that improve the built environment. The Senior Architect will be working on a range of projects within the Residential, Industrial, MOD, Education, Commercial and Sustainability sectors. Project values can be anything from smaller scale, up to projects that are around 50 million + in value.The appointed Senior Architect will play a key role in leading and coordinating projects through all RIBA stages, from concept through to completion. This position offers the opportunity to work collaboratively within a talented team, take ownership of design delivery, and contribute to the continued success of this dynamic practice.Senior Architect Position Overview<ul><li>Lead multiple projects through all RIBA Stages</li><li>Manage clients relationships</li><li>Oversee and contribute to day to day design development, ensuring high standards</li><li>Prepare and review detailed design and construction documentation</li><li>Ensure design quality, technical accuracy and compliance with regulations</li><li>Contribute to the design of listed building refurbishments as well as some new build schemes</li><li>Producing feasibility studies, planning applications and tender packages</li><li>Contribute to the development of sustainable designs</li><li>Take ownership of projects, particularly from technical delivery</li><li>Mentor and support more junior members of the team</li></ul>Senior Architect Position Requirements<ul><li>ARB Registered Architect</li><li>Experience working on Residential, Industrial, Education or MOD Advantageous but not essential</li><li>Live within a commutable distance of Chichester</li><li>Experience across all RIBA Stages</li><li>Strong technical delivery skills</li><li>Highly motivated &amp; team player</li><li>Excellent design skills &amp; Relevant degree qualified</li></ul>Senior Architect Salary &amp; Benefits<ul><li>Competitive salary ( 45,000 - 55,000 DOE)</li><li>Pension scheme</li><li>Bonus scheme</li><li>Holiday</li><li>Flexible / hybrid working</li><li>Other company benefits to be discussed</li></ul>Bennett &amp; Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Senior Architect

Position: Design EngineerLocation: Henfield Salary: 45,000 - 55,000 Dependent on experienceA leading civil engineering contractor is looking for a Design Engineer to join their growing team offering a competitive salary of up to 45,000, plus excellent benefits. The company delivers complex projects in water, infrastructure, and coastal protection, managing schemes from concept to completion.This role will work closely with project teams, subcontractors, and external designers to develop practical and safe engineering solutions that integrate seamlessly with construction methodology and programme requirements.The position would suit an Engineer with a strong understanding of temporary works and structural design, looking to take ownership of design delivery and gain exposure to some of the UK's most unique and challenging heritage projects.Design Engineer Salary &amp; Benefits<ul><li>Salary: 45,000 - 55,000 Dependent on experience</li><li>Company Car / Allowance</li><li>25 Days holiday + BH</li><li>Pension up to 10% match</li><li>Private Healthcare</li><li>Performance Bonus</li></ul>Design Engineer Job Overview<ul><li>Produce and review temporary works designs (shoring, propping, cofferdams, access, marine structures).</li><li>Prepare design briefs, calculations, drawings, and risk assessments to BS 5975.</li><li>Provide technical support to site teams, resolving design queries during delivery.</li><li>Coordinate with Temporary Works Coordinators, subcontractors, and designers to ensure safe implementation.</li><li>Integrate designs within overall construction sequencing and environmental constraints.</li><li>Promote innovation, digital design (AutoCAD, BIM), and continuous improvement.</li></ul>Design Engineer Job Requirements<ul><li>Degree in Civil or Structural Engineering.</li><li>3-5 years' experience in structural or temporary works design.</li><li>Knowledge of BS 5975, CDM 2015, and relevant design codes.</li><li>Experience with marine, fluvial, or heritage projects would be advantageous.</li><li>Proficient in AutoCAD and design software such as Tedds, Tekla, or similar.</li><li>Strong communication, teamwork, and problem-solving skills.</li><li>Working towards Chartership (ICE or IStructE).</li><li>Full UK Driving Licence.</li></ul>Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Design Engineer

Yard Operative 27,000 - 33,000 + Training + Bonus Monday- Friday 7:30am- 5pm Crawley Do you have a mechanical or engineering qualification? Are you looking to work within a market leading company that offers training and development? The company are a nationwide market leader in specialist industrial equipment rental which includes portable generators used in industries such as construction, infrastructure, electrical site work, utilities and alike. Due to the continued growing and increasing demand for the services of my client, they are looking to expand their team and seeking a Yard Operative to support with the service and maintenance of their own rental fleet and customers own equipment in Crawley. The successful candidate will be responsible for depot based pre-delivery inspection of mobile and portable generators, as well as carrying out fault-finding, repairs and maintenance to ensure all equipment is operating at peak performance. This is an excellent opportunity to step into a forward-thinking, growing company that invests heavily in its people - offering first-class training, ongoing development, and genuine prospects for career progression. For more information please click apply and contact Alice Holwell - REFERENCE 4748 - (phone number removed) The Role PDI's of portable / mobile generators Fault Finding and Repairs Electrical &amp; Mechanical The Candidate Mechanical or electrical qualification Some general experience with generators Driving license essential Forklift trainingYard Operative Workshop Engineer PDI fitter yard mechanical fitter electrical fitter electrical mechanical NVQ HND HNC Apprenitce trained Apprenticship time-served City &amp; Guilds Technician Yard engineer Crawley West Sussex Horsham Horley

Yard Operative

Our client who is located in the Crawley area is looking for an operations controller working a 4 on 4 off 12 hour days (Apply online only The Shift Operations Controller is a hands-on, customer-facing operational role responsible for managing live logistics activity during assigned 12-hour shifts, including regular weekend coverage. This position owns day-to-day operational delivery while on shift, absorbing routine and predictable weekend work and ensuring customers experience consistent, high-quality service outside standard office hours. You will work autonomously during your shift, while remaining closely aligned with the wider operations team through clear handovers and communication. Duties Include: Coordinate Air, Road, and Sea freight movements to and from the UK, including cross-trade shipments, from booking to final delivery. Monitor live shipments, proactively managing exceptions, delays, and escalations. Maintain accurate job files and record all activity within the internal job management system. Provide clear, structured handovers at the end of each shift where required. Act as the primary operational contact for assigned customers during your shift. Communicate clearly and confidently with customers, partners, airlines, shipping lines, hauliers, and internal teams. Update customer track-and-trace portals and provide milestone updates via email or agreed reporting channels. Skills &amp; Experience Proven experience in freight forwarding or logistics operations (air, road, and/or sea). Strong customer-service mindset with confidence handling time-critical and high-pressure situations. Excellent organisational and time-management skills. High level of accuracy and attention to detail. Strong written and verbal communication skills in English. Competent user of Microsoft Office (Excel, Word, Outlook).

Operations Controller

Customer Service Advisor (6-Month Contract) Location: Brighton (Hybrid after training) Start Date: 12th January Salary: 24,800 per annum pro rata Monday - Friday 9am -5.30pm We are currently recruiting for friendly, confident Customer Service Advisors to join the Brighton team on a 6-month contract, with the potential to go permanent. About the Role <ul><li>2-week office-based training, then hybrid working</li><li>Handle customer enquiries by phone, email, and chat</li><li>Give clear information on products and update customer records</li><li>Provide great service and resolve queries efficiently</li></ul> What You Need <ul><li>Customer service experience (contact centre, retail, hospitality, etc.)</li><li>Excellent communication and listening skills</li><li>Good IT skills and the ability to use multiple systems</li><li>Positive attitude, attention to detail, and problem-solving ability</li></ul> What's on Offer <ul><li>Supportive team and strong training</li><li>Flexible hybrid working after training (up to 3 days from home option)</li><li>Chance for the role to become permanent</li></ul>If you're customer-focused and ready to start on 12th January, we'd love to hear from you. Interviews will be week commencing 15th December.Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

1,032 Full time Jobs in Horsham, UK