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CUSTOMER CARE TEAM- EASTBOURNE The Customer Care Team provides the highest level of customer support via telephone, email and online. As Customer Care Advisor you will be the first point of contact for customers and will be a member of a fast-paced, multi-skilled customer service team, proactively managing and resolving a wide range of customer requests, making a rapid assessment of the best next steps, and helping customers to get the help and support they need. PRINCIPAL ROLES AND RESPONSIBILITIES <ul> <li>Setting up new customer accounts and making welcome calls.</li> <li>Closing customer accounts when customers move home.</li> <li>Proactively resolving customer billing queries over the phone and via email.</li> <li>Setting up and managing Direct Debits and taking phone payments.</li> <li>Interacting with customers daily, via telephone or email, responding to their questions</li> <li>Successfully managing and resolving customer complaints or concerns, proactively implementing any lessons learnt to improve future service delivery.</li> <li>Paid emergency out of hours cover.</li> </ul> KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED <ul> <li>Minimum of 2 years experience in a fast-paced customer service call centre environment.</li> <li>Customer service orientated with strong customer communication skills, including the ability to handle difficult conversations confidently and with diplomacy. Previous experience in a client liaison or customer service role is essential.</li> <li>Excellent interpersonal skills with a demonstrable ability to establish and maintain excellent working relationships with a wide variety of key stakeholders, including clients, contractors, and customers.</li> <li>Excellent written communication skills.</li> <li>Must be a team player.</li> <li>Strong attention to detail.</li> <li>Self-starter, driven by success and able to work well under pressure.</li> <li>Organised and methodical, with the ability to prioritise and maintain an orderly workflow.</li> <li>Excellent IT skills proficient with Microsoft Office Suite and able to quickly learn new software.</li> <li>Reactive and proactive problem-solving skills.</li> <li>Awareness of legislation and requirements surrounding data protection and privacy.</li> </ul> We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Customer Care Advisor

Position: Hire Desk Controller Location: Hailsham, East Sussex (Hybrid working) Salary: 27,000 - 35,000Our client, a well-established and rapidly growing plant hire company in the South-East, is seeking an experienced Hire Desk Controller to join their operations team. They are offering Hybrid working arrangement and great progression opportunities.Reporting to the Operations Manager, the successful candidate will be responsible for coordinating plant hire operations, managing bookings, and ensuring the efficient allocation of equipment to clients.Hire Desk Controller Job Overview<ul><li>Managing and scheduling plant hire bookings to ensure equipment availability aligns with client requirements</li><li>Maintaining accurate records of plant hire, including start/return dates, job locations, and client information</li><li>Liaising with site operators, drivers, and fleet managers to ensure smooth delivery and collection of equipment</li><li>Preparing hire agreements, invoices, and documentation for clients and internal use</li><li>Monitoring plant usage, maintenance schedules, and escalating any issues promptly</li><li>Acting as the first point of contact for client queries, resolving issues efficiently</li><li>Ensuring compliance with company policies, health &amp; safety regulations, and plant hire standards</li></ul>Hire Desk Controller Job Requirements<ul><li>Previous experience in plant hire, equipment hire, or logistics coordination is highly desirable</li><li>Excellent organisational and multitasking abilities</li><li>Strong verbal and written communication skills</li><li>Proficient in Microsoft Office and familiar with booking or fleet management systems</li><li>Ability to work under pressure and prioritise multiple tasks effectively</li><li>Customer-focused with high attention to detail</li></ul>Hire Desk Controller Salary &amp; Benefits<ul><li>Salary - 27,000 - 35,000 DOE</li><li>Monday - Friday (day shift)</li><li>Hybrid working available</li><li>On-site parking</li><li>Supportive and professional working environment</li><li>Opportunities for career development within a growing and reputable organisation</li></ul>Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

Hire Desk Controller

JOB TITLE: Commercial Paralegal - RemoteLOCATION: Remote / WFHHOURS: Full Time Monday to Friday 9am - 5:30pmPAY RATE: 14 - 16phDURATION: 3 months initallyDuties to include:<ul><li>Working with contracts and documents, processing them and uploading them into internal databases</li><li>Preparing formal documents and maintaining contracts</li><li>Setting up records both manually and uploading within the internal database</li><li>Providing information to other departments and to organisations with which the company has relationships.</li><li>Issuing reminders and reviews to ensure that decisions required are made in a timely manner and in accordance with the legal obligations and requirements.</li><li>Noting from incoming communications, action dates on specific cases and then following routine departmental procedure for distribution of case files and reminders</li><li>Review and negotiate NDAs</li></ul>Experience required:<ul><li>Able to respond to sometimes short notice requests for action</li><li>From a working legal background</li><li>Experience with reviewing and negotiating NDA's is highly desirable</li><li>Experienced using Office 365 systems and MS Teams and ideally Ironclad although this isn't essential</li><li>Strong attention to detail and ability to multitask, be flexible, and prepared to turn their hand to anything.</li><li>Confident working within a team</li><li>'Can do' attitude and good at prioritising workloads</li><li>Readily takes responsibility and uses initiative</li></ul>NEXT STEPS:<ul><li>Apply today, the client is looking for someone to interview and start immediately!</li><li>Please apply today with your up to date CV!</li><li>If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed)</li></ul>Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:<ul><li>Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after</li><li>Eye care vouchers and money towards glasses should you require them for VDU purposes</li><li>We can search for permanent work whilst you're in assignments and offer expert interview support and advice</li><li>Weekly pay</li><li>Pension scheme option (with employer contributions)</li><li>28 days paid annual leave (Based on a weekly accrual)</li></ul>If you are interested in this role and wish to be considered, please apply with your CV now!Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed)Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Commercial Paralegal - ASAP Start

Please note this is a training course and fees apply Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. <ul> <li>Microsoft excel - to expert level.</li> <li>Learn SQL - the programming language used for extracting data from more complex databases.</li> <li>Learn Python 3 - Python 3 is a simple to use programming language used by many analysts.</li> <li>Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend.</li> </ul> Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

Data Analyst Placement Programme

Please note this is a training course and fees apply Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of 50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: <ul> <li>Junior Data Analyst - 30,000</li> <li>Data Analyst - 50,000</li> <li>Business Data Analyst - 67,500</li> <li>Data Analytics Analyst - 80,000</li> <li>Business Analysts - 60,000</li> </ul> Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. <ul> <li>Microsoft excel - to expert level.</li> <li>Learn SQL - the programming language used for extracting data from more complex databases.</li> <li>Learn Python 3 - Python 3 is a simple to use programming language used by many analysts.</li> <li>Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend.</li> </ul> Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.

Optical Assistant - BRIGHTON Looking for a new start? This could be the store for you to kickstart your career in the optical industry. Brighton is a very modern, affluent and buzzing full of life area and is a beautiful place to work. The practice would consider both full and part time applcants. As an Optical Assistant this MODERN practice offers you; <ul> <li>Generous salary</li> <li>Bonus scheme which is super achievable</li> <li>Progression</li> <li>Support and additional training </li> <li>Perks and so many of them</li> <li>Discounts</li> </ul> The Role <ul> <li>Meeting and greeting customers offering excellent customer service</li> <li>Performing pre-screening eye health checks</li> <li>Ensuring a smooth and friendly handover to the optometrist</li> <li>Dispensing glasses</li> <li>Fitting and repairing spectacles</li> <li>Contact lens teaches</li> <li>Administration duties</li> </ul> To apply for this role, you will need previous optical experience. For further information, or to express your interest, please contact Lunaria Recruitment

Optical Assistant

A Main Dealership in the Crawley area is looking for a Part Time or Full Time Service Administrator to join their team. Job details <ul> <li>Answer incoming service call and take any enquiries or bookings</li> <li>Raise Job Cards</li> <li>Check for any outstanding warranty recalls &amp; Campaigns</li> <li>Must have previous automotive experience </li> <li>Support Service Advisors</li> <li>Great team bonus structure with 37K OTE</li> <li>Monday-Friday</li> </ul> Please get in touch to find out more!

Service Administrator

We are delighted to be working alongside our friendly, successful and highly reputable client as they seek to recruit an additional Account Manager to join their team at their offices close to Henfield. My client is highly thought of within their sector and offers an excellent environment and fun and friendly team in which to work as a part of. It's an exciting time for my client as they continue to grow and expand their business and take on more and more clients. This role is full time (Mon-Fri (Apply online only and offers an excellent opportunity to join a very established and reputable company. Due to workplace location on the outskirts of Henfield, it is essential to drive and have your own transport as there is no public transport nearby. Account Manager Full time permanent role Mon-Fri 8:30am - 5:30pm - office based role only Henfield area There is plenty of free parking on site available for all staff Salary 27000- 28000 per year plus very good company benefits. The role comes with bonus / commission and OTE earnings will be 32000- 35000 per year! This is an excellent opportunity to use your skills and experience gained within a sales / telesales / customer services type role, working as a key part of a friendly and busy team The role - Account Manager The ideal candidate will have had some experience in telesales and/or customer services experience. You will work closely within the sales team to ensure customers are well managed and serviced. Providing knowledge and support whilst also identifying new opportunities for a varied customer base. Duties will include: Dealing with the company enquiries in-box Operate as the point of contact for assigned customers. Deliver good customer service in a busy environment and ensure customers receive requested quotes and services in a timely fashion. Liaising with Senior Management on specific assignments Outbound Sales Calls for new business / account management / following up leads. Answer customer queries and customer orders. Address and resolve issues regarding pricing, delivery of goods/services and any customer complaints. Develop and maintain long-term relationships with customers. Communicate with staff members across all levels of the business. Attending customer events &amp; trade days (costs and expenses will be covered by the company) Experience, competencies and knowledge required: Proven experience in a sales, account management or customer service role Good computer skills in all Microsoft Office applications - ideally Excel &amp; PowerPoint. Effective written &amp; verbal communication skills Exceptional customer service skills, along with a great telephone manner Ability to work in a busy and fast-paced environment Experienced in working in a team environment Experience of building and maintaining strong working relationships with customers Flexible to attend off-site meetings, trade day and or trade events on occasion For more information regarding this new and exciting Account Manager opportunity please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

First Recruitment Services

Account Manager

Job Title: Customer Success Location: Brighton (Office-based) Hours: Monday-Friday, 9:00am-5:30pm Salary: 30,000- 45,000 DOE + Quarterly Profit Share (after six months)On behalf of my client, we are seeking a proactive and personable Community Engagement Consultant to join a fast-paced, office-based helpdesk team. This role is central to supporting a major long-standing client, acting as a trusted point of contact for residents and stakeholders while ensuring enquiries and complaints are handled efficiently, accurately, and with professionalism. Key Responsibilities <ul><li>Manage incoming enquiries via phone and email through a live helpdesk.</li><li>Carry out resident feedback surveys by telephone.</li><li>Provide clear, timely, and accurate information to residents and stakeholders.</li><li>Track, monitor, and support the resolution of all issues in collaboration with the wider team.</li><li>Assist with community engagement activities to ensure residents feel informed and supported.</li><li>Handle a wide range of real-time queries with confidence.</li><li>Manage and log complaints effectively.</li></ul> About You <ul><li>Must have experience with noise-related enquiries.</li><li>Must have complaints handling experience.</li><li>Exceptional verbal and written communication skills.</li><li>Highly organised with strong attention to detail.</li><li>An understanding of operational environments (e.g., large infrastructure settings) is advantageous.</li><li>Able to remain calm under pressure and manage competing priorities.</li><li>Background in property, housing, customer service, or community engagement is beneficial.</li><li>Experience using Salesforce CRM is a plus.</li><li>Previous supervisory or management experience is preferred.</li></ul>If you are enthusiastic, friendly, and have a passion for supporting others, this position is perfect for you. Apply now to join our client's team.If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed).Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

1,236 Full time Jobs in Maresfield, Uckfield TN22, UK