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Customer Service Executive Are you passionate about delivering exceptional customer service? Join our growing team and work with our homegrown e-commerce brands, helping customers with their DIY shutter orders. You ll be part of a small, dedicated team reporting directly to our Customer Experience Supervisor. This is a full-time temporary position with the potential to become permanent for the successful candidate. The hourly pay rate for this role is £13.05 per hour, the hours are hours Monday to Friday: 9:00 am 5:30 pm and one Saturday per month: 10:00 am 4:00 pm (rota basis). Key Responsibilities: <ul> <li>Provide world-class customer service via phone, email, social media, and live chat.</li> <li>Ensure customers are supported efficiently and effectively at every touchpoint.</li> <li>Offer expert technical advice before purchase to build customer confidence.</li> <li>Use our bespoke order management system to check and confirm orders, suggesting ways to maximise satisfaction.</li> <li>Liaise with manufacturers and customers to resolve queries and finalise technical drawings.</li> <li>Manage shipping and delivery data through our CRM.</li> <li>Resolve delivery, damage, or design issues quickly and professionally.</li> </ul> Essential Skills &amp; Attributes: <ul> <li>A passion for customer service and helping people.</li> <li>Strong communication and interpersonal skills.</li> <li>Ability to work collaboratively in a team environment.</li> <li>Positive, hardworking attitude.</li> <li>Comfortable working with numbers and metric measurements.</li> </ul> The successful candidate will have experience in (preferred, but not essential): <ul> <li>1+ years in an administrative or customer service role.</li> <li>Experience in home interiors, window coverings, or online retail is a bonus (but not essential).</li> </ul> Working for First Recruitment as a temporary worker is a great opportunity to experience a variety of work places within different industries, whilst offering flexible working hours. You can also expect to receive excellent benefits once you begin temping with First Recruitment Services such as: <ul> <li>24/7 access to NHS approved GP telephone support and prescription services</li> <li>Access to the UKs largest employees discount platform</li> <li>Specialist medical assistance and support hotline</li> <li>Weekly pay</li> <li>Hundreds of gym discounts</li> <li>24/7 access to mental health crisis support and counselling</li> </ul> Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment

First Recruitment Services

Customer Service Executive

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title - Subcontract Manager Job Location - Brighton Job ID - 30371 About this opportunity and L3Harris UK From 11 UK sites, our team of nearly 1,000 people delivers unique capabilities across space, air, land, sea and cyber for military, security and commercial customers across the UK and worldwide. L3Harris in Brighton are part of Release Systems and the Mission Avionics sector operating in the Aerospace domain. Our mission critical release systems equipment is on most major airborne fighter platforms worldwide, including the F-35, along with other aircraft like the Gripen and Typhoon. Brighton designs, manufactures and tests a large portion of its release systems portfolio. This facility offers 48,500 square feet of manufacturing space for the development of high-performance, multi-station solutions used to launch air-to-air and air-to-ground munitions from bay, wing or fuselage stations. A few of our employee benefits are: <ul> <li>25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days</li> <li>Private medical insurance with optional family cover</li> <li>Pension scheme of up to 7% employer contribution</li> <li>Life Assurance 4x salary (flexible up to 10x)</li> <li>Group income protection</li> <li>Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme</li> <li>Employee assistance program providing mental health and wellbeing support</li> <li>Professional membership reimbursement (discretionary)</li> </ul> What the role will involve The responsibilities of your role will include the following: <ul> <li>Prepares bid packages, analyses and evaluates proposals, negotiates subcontract provisions, execute contracts and documents the contracting file.</li> <li>Conducts the contracting process in adherence with UK Regulations, Public Law, Company and Supply Chain Policies and Procedures.</li> <li>Negotiates and coordinates additions, deletions, or modifications to subcontracts.</li> <li>Manages Supplier's technical, delivery and financial performance against Plan.</li> <li>Serves as single point-of-contact to the subcontractor / supplier while fostering collaboration between the subcontractor /supplier and the L3Harris team, including Program Management, Engineering, Project Engineering and Quality.</li> <li>Review status of subcontractor's / suppliers' performance, including delivery and financial performance.</li> <li>Assesses risk, develops risk mitigation plans, formulates resolution plans.</li> <li>Negotiate and generate Supplier Framework Agreements to support long term company objectives.</li> <li>Liaise with the Suppliers and Quality Manager regarding supplier quality deficiencies in a timely and proactive manner.</li> <li>Represent Supply Chain in meetings with customers and other external bodies as and when required.</li> </ul> What you'll bring The role requires the following experience and skills: <ul> <li>Previous experience as a Subcontract Manager working within a similar industry to defence or aerospace.</li> <li>Experience in Negotiations, Terms &amp; Conditions.</li> </ul> Important to know Applicants who accept a conditional offer of employment must meet the of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

Subcontracts Manager

We are looking for an experienced and dynamic Technical Customer Support Manager to lead our high-performing Post-Installation Support Team. This critical role is the heartbeat of our customer experience after a product is installed. You'll be responsible for ensuring our team delivers fast, effective, and empathetic technical problem solving across multiple channels, working seamlessly with our field engineers, manufacturers, and internal retail teams. Key Responsibilities <ul> <li>Operational Leadership &amp; Mentorship: Serve as the first point of escalation for complex technical issues and difficult customer situations, guiding the team to quick, quality resolutions.</li> <li>Day to Day Management: Oversee the daily rotas, coverage, workflow and queue management across all support channels, including inbound phone support, HubSpot queries, customer inks (emails), and internal escalations (Community Managers, Slack channels).</li> <li>Performance and Quality Coaching: Conduct real time coaching and side by side training on call handling, technical diagnosis, and empathetic communication to ensure consistent service quality and efficiency. And create a culture of high performance.</li> <li>Process Improvement: Proactively identify friction points in the customer journey or internal handoffs (e.g., to Field Engineers or Manufacturers) and suggest practical process and knowledge base improvements to the Manager.</li> <li>Cross Functional Relationship: Act as the operational bridge between the support team and external teams such as Manufacturers, OE Retail, Field Teams to coordinate quick resolutions and clarify customer needs.</li> <li>Simplifying Complexity: Guide the team in translating tricky technical issues into clear, jargon free explanations, boosting customer confidence and product understanding.</li> </ul> What You'll Bring <ul> <li>Proven Experience: Demonstrated success in managing customer operations teams.</li> <li>You are a starter finisher, and a go getter, with a drive to seek out improvements and deliver them.</li> <li>Exceptional Communication: Strong coordination and communication skills, with the ability to manage urgent priorities and busy situations effectively.</li> <li>Curiosity &amp; Problem Solving: A "forever curious" mindset that drives a deep understanding of product functionality and ability to problem solve.</li> <li>Customer Focus: A genuine passion for helping customers maximise their product experience and a commitment to transforming challenging situations into positive outcomes.</li> <li>Operational Excellence: Experience working across multiple support channels and coordinating with cross functional teams.</li> </ul> If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Aftercare Team Lead

Senior Nature Based Solutions Specialist page is loaded  Senior Nature Based Solutions Specialistlocations: Worthing: FALMERtime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: December 19, 2025 (19 days left to apply)job requisition id: JR7465 Closing Date 2026-01-02Job Title: Senior Nature Based Solutions SpecialistLocation: Flexible (ideally West Sussex or Hampshire) - 1 day a week in Durrington, West SussexContract Type: PermanentHours: 37 hours per weekSalary: circa £55,000 depending on skills and experienceThe Environment &amp; Innovation team is at the forefront of Southern Water's drive to enhance and protect the environment. Deploying the latest innovative solutions and working in partnership with our customers and stakeholders, the team takes an holistic approach to managing water quality and flow across the region. The portfolio has rapidly expanded from £50million to over £2 billion in the next 10-year period. This is a fast-paced team that is now expanding to continue to deliver a larger programme of sustainable and innovative solutions.A brand new position has been created to join our Environment &amp; Innovation team as a Senior Nature Based Solutions Specialist. Job Overview Support delivery of our regulatory programme, supporting the Principal Nature Based Solutions Specialist to manage implementation, delivery and reporting of our regulatory investigations, impact assessments, ecological schemes and compliance requirements. Responsible for managing projects through a full lifecycle and delivering outcomes within given timescales. A key element of this role is engagement with key stakeholders including our regulators (EA and NE), other Water Companies, the Water Industry, Catchment Partnerships, internally within SWS to promote our Catchment First Programme and contribute to industry technical working groups. Providing Nature Based Solutions advice to the wider business in relation to ecology, planning and development, environmental policy etc. Contribute to industry forums promoting the Catchment First approach. Assist and mentor the professional development of the Nature Based Solutions Specialists. Support how we can best deliver in each catchment, balancing the opportunities for specialist consultants, catchment partnership working and direct delivery by the in-house team. About You Demonstrable expertise in ecology, river / wetland restoration, biodiversity enhancement, planning and development. Proven expertise of project management, including planning and permitting requirements. The ability to demonstrate the completion of quality multi-disciplinary tasks on time to a consistent &amp; high standard. Experience managing delivery of technical work via sub-contracted consultancy teams. Experience translating regulatory environmental requirements into deliverable and manageable work streams. Degree in relevant environmental discipline or equivalent experience. Masters degree in relevant discipline such as Hydroecology is desirable. Chartership or working towards is highly desirable. Package This role will be full time Monday to Friday with a hybrid approach to working between our projects/sites, office and home. We are offering a salary of circa £55,000 as well as other benefits including: Generous pension up to 11% company contribution 25 days annual leave Life assurance equal to 4x salary Salary sacrifice electric car scheme (after 6 months service) Health Cash Plan Full funded eye tests Two paid volunteering days a year Occupational health service Discounts with over 800 popular retailers Digital GP service Study support may be available for job-related qualifications Competitive maternity leave and flexible return to work options Cycle to work schemeJoin our Environment &amp; Innovation team and see how far your career could progress with a company committed to career progression, training and development opportunities, our customers and the environment.Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support - because when problems appear, fixing them is our top priority. That's why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you'll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.Privacy Statement:Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application.All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered. reserve the right to close this advertisement early if we receive a high volume of suitable applications so if you are interested in the position please do send your application over today to ensure consideration.We value diversity and are committed to providing an inclusive and accessible recruitment process. If you require any reasonable adjustments to facilitate your participation in the recruitment process, please do not hesitate to let us know. We are dedicated to ensuring that all candidates have an equal opportunity to showcase their skills and experience.Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support - because when problems appear, fixing them is our top priority. That's why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you'll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.  Our Benefits Company and performance-related bonus Generous pension with up to 11% company contribution Life assurance payment equal to four times your annual salary Health benefits through a Cash Plan Two paid community volunteering days a year 25 days annual holiday Occupational health service Perkbox benefits offering discounts and savings on several products and experiences Study support may be available for job-related qualifications We offer competitive maternity leave and flexible return to work options

Senior Nature Based Solutions Specialist

As a Principal Narrative Designer, you will be tasked with creating and implementing engaging dialogue and compelling characters. You will craft the game's narrative journey while collaborating with the development team and guiding narrative designers.By working closely with a multidisciplinary team, you will ensure alignment with the overall creative vision and narrative direction. What you'll be doing: <ul><li>Work with designers and writers to craft scenarios that deliver both quality narrative and the story beats across the game.</li><li>Writing and implementation of in-game dialogue, barks and text, using Unreal and proprietary tools.</li><li>Help drive the definition and adoption of narrative best practices and methods used by the team.</li><li>Work with the Narrative Architect and production, to plan, scope, and schedule writing tasks and deliverables.</li><li>Write and edit compelling dialogue for characters, missions, and cinematics.</li><li>Guide and mentor the writing team to achieve consistency and quality.</li><li>Utilise the narrative means to enhance and guide the player through their journey and experience.</li><li>Ensure consistency of voice, tone and theme across your areas of work.</li><li>Creating and maintaining narrative design documentation.</li><li>Coordinate and drive the narrative across multiple disciplines.</li></ul> What we are looking for: <ul><li>7+ years' experience as a narrative designer, writing and implementing dialogue to support the player's journey.</li><li>Knowledge of Unreal and experienced in setting up and triggering dialogue.</li><li>Well-developed written and verbal communication and documentation skills.</li><li>Self-motivated and pro-active with a strong work ethic.</li><li>Be an advocate and ambassador for the narrative and the sharing of information.</li><li>Excellent time management and prioritisation skills.</li><li>An excellent understanding of non-linear narrative systems and structures.</li><li>Strong writing and editing skills.</li></ul>We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.

Principal Narrative Designer

Overview We are looking to strengthen our engineering team with a Senior Mechanical Engineer based at Brighton with hybrid working available.You will report directly to the Principal Engineer and your role will be to provide superior quality Engineering Design services to allow the company to minimise risks and maximise profits on turnkey and engineering services contracts. You will co-ordinate the design and produce design documents and drawings taking due account of health and safety requirements, specifications and standards pertaining to the contract.Key responsibilities will include:<ul><li>Produce design layouts which are cost effective, meet the requirements of the specification and which can be constructed and commissioned effectively. The term 'cost' is to embrace all costs associated with the design and the subsequent construction of the design. To be cost effective the whole out turn cost of the design solution must be considered including design time costs, material costs, erection costs and any impact that the design solution might have on other disciplines.</li><li>Ensure that standard practices are utilised where ever possible. Maintain competitiveness. Provide estimates and feedback for Proposals department</li><li>Work to procedures and processes to ensure the continuing development of the department</li><li>Assist in developing procedures and processes. Monitor and review the procedures and processes</li><li>Write, update and monitor efficient procedures to aid the smooth running of the department.</li><li>Ensure co-ordination of designs with all other disciplines internal and external to MWHT in order to ensure that the design processes carried out on the contract are co-ordinated for the benefit of the contract as a whole.</li><li>Maintain files and records throughout the duration of contracts.</li><li>Assure customer satisfaction.</li><li>To work within a culture where satisfying the customer is recognised as the key to achieving other objectives, and that customers include everyone receiving benefit from our processes, whether end users or other departments within the company.</li><li>Maintain a personal development plan.</li><li>Assist in supervising and developing staff.</li><li>Assist in ensuring a safe working environment for all staff.</li><li>Reduce waste to a minimum from all departmental activities.</li><li>Ensure designs take account of environmental issues.</li><li>Ensure that design takes full regard of all health and safety requirements.</li></ul> Essential qualifications and experience <ul><li>Understand the principles of water and sewage treatment.</li><li>Have experience of managing/mentoring members of staff in designing relevant discipline aspects of water and sewage treatment plants.</li><li>Membership of a professional institution chartered or nearing chartership.</li><li>Minimum: relevant discipline Engineering degree.</li><li>Minimum: relevant discipline Engineering HND.</li><li>Ability to rationalise designs and produce economic plant layouts.</li><li>Good general knowledge of all aspects of water treatment, e.g. mechanical engineering, process engineering, electrical engineering and project management.</li><li>A flexible mind, with the ability to assimilate large amounts of different data at one time.</li><li>Ability to present technical proposals clearly, confidently and convincingly.</li><li>Computer literacy.</li><li>Driving license.</li></ul> Desirable <ul><li>Working towards Chartered Engineer status.</li><li>Relevant Engineering Master's Degree.</li></ul>

Senior/Principal Design Engineer - Mechanical

A leading engineering firm in the UK is seeking a Senior Mechanical Engineer to join its team based in Brighton, offering hybrid work options. The role focuses on delivering high-quality engineering design services, ensuring cost-effectiveness, and coordinating designs for water and sewage treatment projects. The ideal candidate will possess a relevant engineering degree and experience in staff management. Strong technical presentation skills and a commitment to health and safety are essential.

Senior Mechanical Engineer - Hybrid (Water & Wastewater)

A global engineering consultancy is seeking a Senior / Principal Digital Implementation Engineer to enhance its digital capabilities in the UK water sector. The role involves managing digital delivery teams and working closely with clients to implement effective solutions for water industry challenges. Ideal candidates will possess a strong understanding of digital services, team leadership experience, and excellent communication skills. Opportunities for professional development and a supportive work environment are key highlights.

Senior Digital Change Lead - Water Utilities

A leading construction firm in the UK is seeking an experienced Construction Project Manager to oversee projects, coordinate teams, and ensure high-quality standards. This role requires strong attention to detail, excellent communication skills, and a solid background in construction management. The ideal candidate will manage multiple projects simultaneously, ensuring customer satisfaction and effective communication among all stakeholders. Competitive compensation includes base pay, bonuses, and health benefits.

997 Full time Jobs in Storrington, UK