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<h5>Description</h5>37.5 hours per week / £27,770 per annum / fixed term contract (maternity cover) until January 2027 / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.<a href="https://www.ymcadlg.org/ymca-downslink-group-about-us/" target="_blank">Our mission</a>&nbsp;is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.<a href="https://www.ymcadlg.org/what-we-do/accommodation/older-looked-after-children/" target="_blank">Our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC)</a>&nbsp;services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.We are looking for a Supported Housing Support Worker to join our Cook Road, Horsham team, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:Housing:<ul><li>Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living</li><li>Promote a credit culture, encouraging young people to keep up to date with all payments for rent</li><li>Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law</li><li>Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team</li></ul>Coaching and Engagement:<ul><li>Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives</li><li>Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community </li><li>Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries</li><li>Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)</li></ul>General:<ul><li>Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working</li><li>Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations</li><li>Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice</li></ul>There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.&nbsp;Please download the job profile for full role details.&nbsp;&nbsp;If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.Experience and Knowledge:<ul><li>Experience relating to housing, support work, and/or working with young people at risk</li><li>Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living</li><li>Knowledge of statutory and voluntary resources available to young people with multiple and complex needs</li><li>Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries</li><li>Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists</li></ul>Skills and Abilities:&nbsp;<ul><li>Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved</li><li>Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary</li><li>Ability to work autonomously, and use own initiative, as well as being part of a team</li><li>Clear verbal and written communication skills, good IT, and keyboard skills</li><li>Ability to de-escalate volatile situations and manage challenging behaviour appropriately</li></ul>If you would like any further information or an informal discussion about this post, please contact&nbsp;<a href="mailto:Tammy.Fraser@ymcadlg.org" target="_blank">Tammy.Fraser@ymcadlg.org</a>.&nbsp;Should you require any assistance with our application process, please email us at&nbsp;<a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org</a>CLOSING DATE: Monday 15 December 2025 at midnight. If we identify a strong candidate, we may invite them to interview ahead of the closing date.TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification.We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.An inclusive workplace&nbsp;We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.&nbsp;Accessibility&nbsp;If you require assistance or have questions regarding the application process, please do contact us.YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.

YMCA DownsLink Group

Supported Housing Support Worker

<h5>escription</h5>37.5 hours per week / £27,770 per annum / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.<a href="https://www.ymcadlg.org/ymca-downslink-group-about-us/" target="_blank">Our mission</a>&nbsp;is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.<a href="https://www.ymcadlg.org/where-we-work/ymca-crawley/" target="_blank">Crawley Foyer</a>&nbsp;provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 38 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the centre of Crawley, the service has strong links with and contributes to the local community.Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.We are looking for a Supported Housing Support Worker to join our Crawley Foyer team.&nbsp;Main areas of responsibilities are:Housing:<ul><li>Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living</li><li>Promote a credit culture, encouraging young people to keep up to date with all payments for rent</li><li>Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law</li><li>Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team</li></ul>Coaching and Engagement:<ul><li>Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives</li><li>Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community </li><li>Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries</li><li>Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)</li></ul>General:<ul><li>Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working</li><li>Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations</li><li>Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice</li></ul>There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.&nbsp;Please download the job profile for full role details.&nbsp;&nbsp;If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.Experience and Knowledge:<ul><li>Experience relating to housing, support work, and/or working with young people at risk</li><li>Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living</li><li>Knowledge of statutory and voluntary resources available to young people with multiple and complex needs</li><li>Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries</li><li>Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists</li></ul>Skills and Abilities:&nbsp;<ul><li>Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved</li><li>Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary</li><li>Ability to work autonomously, and use own initiative, as well as being part of a team</li><li>Clear verbal and written communication skills, good IT, and keyboard skills</li><li>Ability to de-escalate volatile situations and manage challenging behaviour appropriately</li></ul>If you would like any further information or an informal discussion about this post, please contact&nbsp;<a href="mailto:Wesley.Lucas@ymcadlg.org" target="_blank">Wesley.Lucas@ymcadlg.org</a>&nbsp;Should you require any assistance with our application process, please email us at&nbsp;<a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org</a>CLOSING DATE: Sunday 28 December 2025 at midnight. If we identify a strong candidate, we may invite them to interview ahead of the closing date.TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification.We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.An inclusive workplace&nbsp;We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.&nbsp;Accessibility&nbsp;If you require assistance or have questions regarding the application process, please do contact us.YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.

<h5>Description</h5>37.5 hours per week / permanent / Monday to Friday, 9am-5pm, with the requirement to work one late shift per week and be part of an out of hours 'on-call rota'.At YMCA DownsLink Group,&nbsp;<a href="https://www.ymcadlg.org/ymca-downslink-group-about-us/" target="_blank">our mission</a>&nbsp;is to help children and young people have a fair chance to be who they want to be.&nbsp;We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.Our Values -&nbsp;we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.We have an exciting opportunity for a Supported Housing Manager to lead our&nbsp;<a href="https://www.ymcadlg.org/where-we-work/ymca-horsham/" target="_blank">West Sussex Transitional Housing Services.</a> Our services provide a low level of support for young people who already have a basic level of daily living skills, and can keep themselves safe without daily supervision.&nbsp;As a Supported Housing Manager, you will oversee the daily operations, ensuring our accommodation is safe, welcoming and secure. You will work closely with and lead our Deputy Supported Housing Manager, while supporting the wider team to deliver consistent, compassionate support.We are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support—even in challenging moments—this could be the role for you.In delivering&nbsp;the role, you will be&nbsp;responsible for:-- Leadership and&nbsp;People Management:&nbsp;Lead and manage a team, recruiting and inducting new staff, and supporting their performance to ensure high standards of service at all times.-- Service Provision:&nbsp;Responsible for the daily operations of the service so that it meets the requirements of the service specification, and:- reflects Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.- identifies, maps and encourages the strengths and talents of each young person, enabling them to acquire the skills they&nbsp;need to lead independent and fulfilling lives.-- Partnerships:&nbsp;Develop and maintain effective working relationships with partner organisations that add value to the core, commissioned service (or have the potential to) attending relevant multi-disciplinary meetings as needed.-- General:&nbsp;Be a member of the out of hours ‘on call’ rota to provide out of hours management support to projects in the wider locality.About You – If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.You will bring substantial experience in leading and developing teams within supported housing or similar services for young people and/or adults at risk. You will have a strong understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, coupled with a solid grounding in Trauma-Informed Care and Psychologically Informed Environments.You will be a confident and effective communicator with strong facilitation and decision-making skills, able to lead your team through challenging situations with calmness and clarity. You will have proven experience in overseeing safeguarding procedures within residential services and will model professional standards, maintaining clear boundaries while fostering a culture of trust, safety and supportive relationships.If you would like any further information or an informal discussion about this post, please contact&nbsp;<a href="mailto:sharon.rawcliffe@ymcadlg.org" target="_blank">Sharon.Rawcliffe@ymcadlg.org</a>. Should you require any assistance with our application process, please email us at&nbsp;<a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org.</a>CLOSING DATE: Sunday 14 December 2025 at midnight.TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification.We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.An inclusive workplace&nbsp;We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.&nbsp;Accessibility&nbsp;If you require assistance or have questions regarding the application process, please do contact us.YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.&nbsp;Successful applicants&nbsp;are required to undertake an Enhanced DBS (including the&nbsp;Children’s and Adults’ barred lists)&nbsp;check, along with a reference and background check carried out by a third-party service provider.

Supported Housing Manager

Location: Hybrid – 3 days a week at VHQ, Crawley Hours: 37.5 per week, Monday to Friday Contract Type: Permanent Salary: Competitive Closing Date: 22nd October 2025<h2>In a nutshell</h2>At Virgin Atlantic, we're more than just an airline—we're a brand that reimagines the way people experience travel. With a bold vision to become the most loved travel company, we thrive on challenging the status quo, pushing the boundaries of aviation, and celebrating individuality every step of the way.As CRM Manager, you’ll define and deliver Virgin Atlantic’s CRM strategy, working closely with the Senior Manager, CRM Delivery. Leading a team of three CRM Leads—focused on Trade, Pre-Flight, and Flying Club (Loyalty)—you’ll oversee the execution of customer journeys across our owned channels (SMS, WhatsApp, email, and app).Your mission? To drive over incremental flown revenue, strengthen customer retention, and contribute directly to our NPS growth. You’ll champion CRM as a driver of business change, aligning with our goals of sustainable profitability and becoming the world’s most loved travel company.<h2>Day to day</h2><ul><li>Build and deliver a CRM strategy &amp; trading plan that enhances the pre-flight experience and drives Flying Club growth.</li><li>Lead and inspire a team of three CRM Leads, enabling them to deliver bold, insight-driven activations.</li><li>Partner with stakeholders across Virgin Atlantic to gain buy-in and deliver CRM initiatives aligned to business goals.</li><li>Champion automation and AI-driven ways of working—unlocking efficiency, scalability, and speed to market.</li><li>Develop CRM’s role in Flight+, Ancillaries, Upsell, Cross-Sell, and Online Retail to maximise revenue and margin.</li><li>Deliver personalisation at scale—enabling 1:1 lifecycle interactions across all CRM channels.</li><li>Activate segmentation strategies, embedding their value across the organisation.</li><li>Collaborate with Omnichannel Analytics, Data &amp; Delivery teams to ensure best-in-class execution and actionable insights.</li><li>Own Pre-Flight VoC performance, driving continuous improvements that contribute to overall NPS targets.</li><li>Enhance multi-touchpoint pre-flight journeys—delivering greater personalisation by cabin, destination, and segment.</li></ul><h2>About You</h2><ul><li>Degree-level qualification (or equivalent experience) with a proven track record of delivering commercial results through CRM.</li><li>Experience in a fast-paced, high-performing environment.</li><li>Strong data and insight-led mindset, with demonstrable CRM activation case studies.</li><li>Skilled in managing diverse stakeholders across business and technical domains.</li><li>Confident communicator with strong influencing, storytelling, and presentation skills.</li><li>Adept at resolving conflicts and aligning cross-functional teams.</li></ul><h2>Be Yourself – We Celebrate Difference</h2>At Virgin Atlantic, diversity and inclusion are at the heart of everything we do. We’re proud to be an equal opportunity employer and welcome applications from all backgrounds. If you require any adjustments during the recruitment process, reach out to us at <a href="mailto:Recruitment@fly.virgin.com" target="_blank">Recruitment@fly.virgin.com</a>—we’re here to support you.<h2>Our recipe for leadership</h2>At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? <a href="https://careers.virginatlantic.com/leadership" target="_blank">Click here</a>

Manor Royal Business District

CRM Change & Transformation Manager: Virgin Atlantic

Hours: 37.5 per week, Monday - Friday Location: Hybrid remote working, with 3 days a week in our VHQ, Crawley, West Sussex Contract: 12 month fixed term contract Closing Date: 12th December 2025<h2>In a nutshell</h2>At Virgin Atlantic Airways, we believe that everyone can take on the world, and it's our vision to become the most loved travel company. As we embark on this next exciting stage of our journey, we're harnessing our spirit of entrepreneurship and innovation to challenge the status quo. &nbsp;As a Business Analyst within our Virgin family, you’ll conduct effective business analysis services to clarify, define and evaluate business problems, opportunities and requirements for change to support the identification of solutions which deliver value to our business. &nbsp;You are detail-driven with excellent influencing, negotiation, and communication skills to elicit, analyse, and challenge business requirements. You have focus on delivering the anticipated benefits with a real focus on non-digital projects within a Waterfall methodology. &nbsp;<h2>What You’ll Do:</h2> • Dive into business processes, analyse them, and uncover opportunities for improvement. • Collaborate across departments to gather requirements and create actionable insights. • Develop clear, concise documentation, ensuring stakeholders are always on the same page. • Deliver your business analysis services with a clearly documented approach plan that is communicated to your team. • Proactively contribute to supporting continuous improvements and best practises throughout the BA community. &nbsp;<h2>What You Bring:</h2> • Proven business analysis skills within a waterfall environment for non-digital Tech projects. • Exceptional skills in stakeholder engagement, documentation, and process mapping. • Ability to communicate at all levels with confidence to challenge adoption of Business Analysis best practice. • Experience working with standard tools such as Azure dev ops, PowerPoint, Excel, Word and Visio If this sounds like you and you wish to join us on this exciting journey, we would love to hear from you!

Business Analyst: Virgin Atlantic

Location: Hybrid – 3 days per week at VHQ, Crawley Hours: 37.5 hours per week, Monday–Friday Contract: Permanent Salary: Competitive Closing Date: 7th December 2025<h2>In a nutshell</h2>If you're a storyteller at heart, passionate about making brands shine, and thrive in a fast-paced, globally connected environment—this is your moment. As our Manager – B2B Sales Communications &amp; Engagement, you’ll be the voice behind how Virgin Atlantic shows up to our valuable trade and industry partners: leisure agencies, TMC, and corporate customers. You’ll also play a vital role communicating to our sales team and ensuring they are up to date with all the latest news and selling collateral.From writing engaging and inspiring content for our VP B2B Sales to orchestrating impactful sales events, you’ll craft a consistent, bold narrative that reflects our commercial ambition, and brand spirit. Reporting to the Senior Manager – Sales Planning, this role puts you at the centre of how we communicate, influence, and build excitement across the travel industry landscape.<h2>Day to day</h2><ul><li>Define and deliver a bold, strategic B2B communications and engagement plan that supports our global sales goals.</li><li>Lead content and communication across owned channels like our trade website and B2B email newsletters</li><li>Spearhead impactful sales events—crafting messaging and delivery alongside stakeholders and the Events team.</li><li>Support the VP B2B Sales and other sales leaders with thought leadership content, speechwriting, and social media positioning.</li><li>Partner with B2B Marketing, Corporate Comms and PR to amplify our industry voice.</li><li>Champion our tone of voice and brand guidelines—ensuring clarity, consistency, and creativity in everything we do.</li><li>Innovate with technology—bringing forward new tools, digital platforms, and storytelling formats that enhance engagement.</li><li>Set high standards and best practices for communication and event execution, driving continuous improvement and mentoring other team members</li></ul><h2>About you</h2><ul><li>You’re a confident communicator, equally comfortable behind the pen, behind the scenes, or in front of a room.</li><li>You’ve got experience leading and delivering projects in B2B marketing, media, communications or events—and you know what resonates.</li><li>You bring creativity and commercial thinking in equal measure, with a knack for tailoring messages to diverse audiences.</li><li>You’re at home in PowerPoint, presentation software and content management systems—and know how to make a story land.</li><li>You excel at project management—balancing multiple stakeholders, shifting priorities and tight deadlines with ease</li><li>You enjoy collaboration and thrive on building trusted relationships with senior stakeholders.</li><li>You’re curious about new tech, excited by change, and always looking to raise the bar.</li><li>Ideally, you’ve worked in or around the travel or airline industry and understand what matters in our world.</li><li>You hold a degree in Journalism, Event Management (or similar), or bring at least five years’ experience in communications or event management</li></ul>Be yourself – Our differences make us stronger Our customers come from all walks of life and so do our colleagues. That’s why we’re proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.To make your journey with us accessible and individual to you, we encourage you to let us know if you’d like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team (<a href="mailto:recruitment@fly.virgin.com" target="_blank">recruitment@fly.virgin.com</a>), feeling confident that we’ve got your individual considerations covered.Additional information At Virgin Atlantic, our leaders empower teams to thrive through collaboration, innovation, and excellence. Explore our Leadership Recipe and discover the 20 core ingredients that define what it means to lead with us, driving our mission to be the most loved travel company and achieve sustainable profit. Want to learn more? Click here: <a href="https://careers.virginatlantic.com/leadership" target="_blank">https://careers.virginatlantic.com/leadership</a>

Manager - Sales Communications and Engagement: Virgin Atlantic

Vacancy NameBrand &amp; Events ManagerVacancy NoVN1892Employment TypeFull-TimePrimary Work LocationPeople's Partnership - Manhattan Building, CrawleyDescriptionBrand and Events Manager 14 months FTC About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Manage the external events function for the organisation to ensure there is a proactive, centralised programme that aligns with our strategic objectives. • Accountable for our events and speaker strategy, ensuring it meets our strategic objectives and helps to build our brand and reputation. • Develop and implement an integrated content strategy that maximises ROI, aligns with our purpose, supports the identified objectives, and grows our brand. • Uses data and analytics to identify, implement, evaluate and improve any events. • Manage sponsorship for events in line with strategic objectives and speaker plan. • Oversee the creation of event marketing materials, such as flyers, invitations, banners and merchandise. • Create and manage event budgets, tracking expenses and ensuring cost-effectiveness. What we’re looking for: • Demonstrable experience of marketing campaigns, partnership working and stakeholder engagement • Knowledge of current best practice in marketing • Demonstrable experience of events management • Experience of segmentation and marketing metrics • Understanding of creative and cost-effective events management • Recent track record in the design and delivery of creative and impactful marketing • Experience of working in a project environment What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Subsidised restaurant in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

Brand & Events Manager: People's Partnership

Vacancy NameBusiness Development ManagerVacancy NoVN1832Employment TypeFull-TimePrimary Work LocationRemote WorkerDescriptionBusiness Development Manager About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: The Business Development Manager will lead on provider selection processes including RFP, pitch and site visits. Working across multiple internal departments to pull together compelling solutions that showcase why People’s Pension are best placed to meet the clients needs. New Business Acquisition &amp; Strategic Engagement • Develop and execute strategies to acquire new workplace pension schemes and assets. • Build and maintain high-trust relationships with key Corporate Advisers and EBCs • Position The People's Pension as the preferred provider through consistent, credible engagement. • Strong pipeline management utilising CRM system Relationship Management • High quality key stakeholder management across a panel of EBCs and CAs. • Ensure new business is nurtured through open, transparent communication. • Support retention efforts by reinforcing The People's Pension’s value proposition and service excellence. Market Intelligence &amp; Proposition Development • Provide feedback from advisers and clients to inform proposition and service enhancements. • Maintain awareness of market trends, competitor activity, and regulatory developments. • Maintain business plans and insights to inform internal stakeholders and drive propositional competitiveness and currency Collaboration &amp; Influence • Work closely with internal teams to ensure alignment of sales, service, and marketing efforts. • Represent the business externally at industry events and forums to enhance brand visibility. What we’re looking for: • Experience in workplace pensions and savings • Strong understanding of UK DC pensions and market dynamics • Proven track record in new business acquisition • Relationship management with EBCs and Cas • Strategic sales planning and execution • Knowledge of regulatory and compliance requirements • Experience in proposition development or service design What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Subsidised restaurant in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range

Business Development Manager: People's Partnership

Provide financial insight and presentation of revenue and cost plans for all Group functions and management of group’s contractor spend and processes.Responsibilities● Create ROI business cases, working closely with the leadership teams● There will be a focus on P&amp;L impacts, Capital planning, cash flow forecasting and project accounting.● Management of the contractor’s database and cost management of 3rd party spend across group.● Monthly reporting of Contractor spends.Main tasks● Business case production, working out ROI and benefits for each case● Working with the leadership team to ensure that each pound is being well spent from a commercial view● Project analysis and reporting● Project resourcing requirements and reporting● Management of contractor costs● Collecting backing data to ensure we are SOX compliant and have an audit trail.● Ensuring SOX processes are followed and documented● Process improvements with tracking of data and management of filesRequirements:● Qualified CIMA, ACCA or ACA● Skilled and articulate verbal communicator● Excellent written skills with the ability to produce coherent, accurate and articulate documentation● A full understanding of the complexities of a large business - you should have worked for a large business previouslyBenefits:<ul><li>Competitive salary and bonus scheme</li><li>Hybrid working</li><li>Rentokil Initial Reward Scheme</li><li>23 days holiday, plus 8 bank holidays</li><li>Employee Assistance Programme</li><li>Death in service benefit</li><li>Healthcare</li><li>Free parking</li></ul>At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.&nbsp;

Management Accountant: Rentokil

This role focuses on the architecture and technical design of our customer experience (CX) solutions. This includes alltouchpoints across the customer journey, from initial contact to ongoing support, and spans various channels such as voice,web, chat, and mobile. Delivering a seamless and positive CX is crucial for maintaining our market-leading position and driving customer loyalty.Main Tasks:The Technical Architect will play a key role in defining and delivering the technical strategy for our CX solutions. Thisincludes:• Designing and documenting solutions that are customer-centric, scalable, and integrated across various channels.• Selecting and integrating appropriate technologies to enhance the customer journey.• Providing technical leadership and guidance to development teams.• Ensuring adherence to architectural principles and standards.• Collaborating with stakeholders across the business to understand their needs and translate them into technical solutions that improve CX.• Ensure colleagues involved in design activities (eg Business Analysts, Technical Architects) are following best practice design principles in line with the company architectural strategyPurpose of the role:• Define and maintain the technical architecture for our CX solutions.• Design and document solutions for new CX initiatives and enhancements.• Evaluate and select appropriate technologies to enhance the customer journey.• Integrate various platforms and systems, including Genesys, HCL Volt MX, and Google Cloud.• Provide technical guidance and support to development teams.• Ensure adherence to architectural principles and security standards.• Collaborate with stakeholders across the business to gather requirements and feedback.• Monitor and optimize the performance and effectiveness of CX solutions.• Stay up-to-date on emerging technologies and trends in the CX space.Requirements:• Proven experience as a Technical Architect for CX solutions.• Strong understanding of CX principles and best practices.• Experience with Unified Communications platforms (Genesys preferred).• Hands-on experience with Multi-Experience Development Platforms (HCL Volt MX preferred).• Strong understanding of web technologies, including HTML, JavaScript, React, and CSS.• Experience with API gateways (Apigee preferred) and serverless technologies.• Hands-on experience with Google Cloud Platform (GCP) and related services.• Familiarity with Java and database technologies.• Experience with IAM tools (Auth0 preferred) and authentication/authorization protocols.• Knowledge of monitoring tools (Datadog preferred) and performance optimization techniques.• UML documentation• Data Modelling / Design• Architecture frameworks (e.g Togaf)Benefits:<ul><li>Competitive salary and bonus scheme</li><li>Hybrid working</li><li>Rentokil Initial Reward Scheme</li><li>23 days holiday, plus 8 bank holidays</li><li>Employee Assistance Programme</li><li>Death in service benefit</li><li>Healthcare</li><li>Free parking</li></ul>At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.&nbsp;

376 Full time Jobs in West Sussex