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As a Senior Business Analyst in our Group IT Digital Products and AI team, you will be a pivotal force in shaping and delivering innovative solutions that drive Rentokil Initial forward, with a primary focus on your designated business domain (e.g., Operations, Sales, or back-office functions). You will act as a true subject matter expert for this domain, providing deep insights and driving critical initiatives within it. Your primary responsibilities will include:● Strategic Investigation &amp; Opportunity Identification:○ Lead investigative work to pinpoint significant business opportunities and define effective new or improved businessprocesses.○ Specify how these improvements can be realized through advancements in information systems, data management, andoperational practices.● High-Level Collaboration &amp; Stakeholder Management:○ Collaborate extensively with senior business stakeholders and IT staff on strategic studies, detailed requirements specifications, and feasibility analyses.○ Leverage industry advancements and opportunities to shape clients' strategic direction.○ Ensure all stakeholder perspectives are thoroughly considered, verified, and validated, and that priorities align with overarching business objectives.○ Build and maintain internal and external stakeholder relationships to manage scope, delivery, budgets, and expectations.● Bridging Business &amp; Technology:○ Leverage your business acumen to assess and advise on the practicality of different innovative solutions, skillfully integratingtechnical feasibility with operational needs.○ Take the lead in the detailed specification and modeling of recommended solutions, applying relevant resources, standards,methods, and tools.○ Oversee the development of visualisation and user experience elements of solution design.○ Maintain strong relationships with software engineering and service delivery teams, playing a full part in bringing systems tosuccessful implementation.● Documentation &amp; Agile Delivery:○ Eliciting, analysing, and documenting detailed functional and non-functional requirements.○ Crafting clear, concise, and actionable User Stories and acceptance criteria that accurately represent business needs and guide our development teams.○ Analysing current and future state business processes, identifying gaps, and proposing optimisations.○ Apply established standards, methods, and tools effectively to produce consistently high-quality documentation, covering both technical details and descriptive aspects.○ Actively participate in planning and facilitating meetings, workshops, and stakeholder engagement throughout systeminvestigations and subsequent development work.○ Working closely with Product Owners to refine and groom the product backlog, ensuring user stories are well-defined, prioritised, and ready for development. Where required and directed, act as proxy Product Owner.Requirements:● Has achieved proficiency in the tasks of business analysis with 8+ years of experience as a Business Analyst across multiple domains.● Proven ability to lead complex projects across teams● Demonstrated ability to manage the technical, financial, and quality aspects of projects● Has excellent interpersonal skills and is fully experienced at dealing with end users.● Possesses a broad understanding of business and business skills, and understands the significance of commercial constraints.● In depth domain level knowledge in the relevant area.● Bachelor's degree or equivalent professional qualification in a relevant field (e.g., Business, IT, Computer Science) preferred.● Extensive knowledge of Agile frameworks and scaling methodologies.● Proficient understanding of the interdependencies of business processes and information systems.● Has achieved proficiency in the task of Requirements engineering and management● Experienced in senior stakeholder management of both IT and business stakeholders.Benefits:<ul><li>Competitive salary and bonus scheme</li><li>Hybrid working</li><li>Rentokil Initial Reward Scheme</li><li>23 days holiday, plus 8 bank holidays</li><li>Employee Assistance Programme</li><li>Death in service benefit</li><li>Healthcare</li><li>Free parking</li></ul>At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.&nbsp;

Manor Royal Business District

Senior Business Analyst: Rentokil

Are you a strategic thinker, agile collaborator, and passionate problem-solver? At Rentokil Initial, we're redefining how digital solutions power our global operations. As a Senior Business Analyst, you’ll be at the heart of this transformation — driving high-impact initiatives, leading domain-specific innovation, and guiding our teams toward smarter, faster, and more connected ways of working.This is more than just analysis. It’s strategy, leadership, and digital enablement rolled into one pivotal role.<h3>🚀 Your Mission</h3>As a Senior Business Analyst in our Group IT Digital Products and AI team, you'll play a vital role in designing and delivering innovative solutions within a specific business domain (e.g., Operations, Sales, or back-office). Acting as a true domain expert, you'll align business needs with technical capabilities and champion value-driven change.Key responsibilities include:<ul><li>Strategic Discovery: Lead high-level investigations to uncover opportunities for innovation and process optimisation. Shape business cases and assess feasibility for digital solutions that align with enterprise objectives.</li><li>Business &amp; IT Bridge: Translate complex business needs into clear, actionable requirements. Collaborate closely with Solution Architects, Product Owners, and delivery teams to develop scalable, tech-aligned solutions.</li><li>Agile Delivery: Craft detailed User Stories, acceptance criteria, and process models. Engage in backlog grooming, sprint planning, and day-to-day agile ceremonies to ensure delivery stays aligned with business goals.</li><li>Cross-Domain Leadership: Engage with Business Analysts in other domains to manage interdependencies, identify integration needs, and influence outcomes across connected systems and teams.</li><li>Stakeholder Management: Work directly with senior stakeholders to align goals, validate priorities, and guide decision-making. Build strong relationships to support governance, scope, and delivery expectations.</li><li>Business Readiness &amp; Change Enablement: Drive readiness planning, UAT coordination, and change management activities that ensure adoption and measurable business benefits.</li><li>Mentorship &amp; Leadership: Guide and mentor junior analysts, helping build a strong, capable BA community within the organisation.</li></ul>Requirements:We’re looking for someone who blends analytical strength with business intuition and leadership capability.To succeed in this role, you’ll need:<ul><li>8+ years of experience in Business Analysis, ideally across multiple domains</li><li>Expertise in Agile delivery environments and familiarity with scaling frameworks</li><li>Strong knowledge of enterprise-level systems, integrations, and process transformation</li><li>Exceptional stakeholder management and communication skills — you can influence at all levels</li><li>A strategic mindset with a hands-on approach to delivery</li><li>Confidence in leading large, complex initiatives and facilitating change</li><li>Relevant qualifications (e.g., Business Analysis Diplomas, Agile certifications) are highly desirable</li></ul>Skills &amp; Competencies<ul><li>Requirements Engineering &amp; Management</li><li>Business Process Improvement Techniques</li><li>User Story &amp; Acceptance Criteria Design</li><li>Change Impact &amp; Readiness Assessment</li><li>Stakeholder Analysis &amp; Strategic Engagement</li><li>Test Management Support (esp. UAT)</li><li>Commercial &amp; Organisational Awareness</li></ul>Benefits:<ul><li>Competitive salary and bonus scheme</li><li>Hybrid working</li><li>Rentokil Initial Reward Scheme</li><li>23 days holiday, plus 8 bank holidays</li><li>Employee Assistance Programme</li><li>Death in service benefit</li><li>Healthcare</li><li>Free parking</li></ul>At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anythingBe Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.&nbsp;&nbsp;

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