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Are you keen to work somewhere that's stimulating and friendly and plenty of freedom to make a real impact? This could be the place for you! We are looking for a Complaints Manager to join us at INSHUR! We're based in sunny Brighton ️ (sea , chips , and seagulls ️ included), and our company embraces a hybrid working model, allowing you to thrive in both collaborative office settings and the comfort of your own home . You'll have the opportunity to work remotely while also connecting with your colleagues at our Brighton office once a week as needed, fostering a dynamic and supportive environment. Supported by (and reporting to) the Head of Compliance, you'll be joining a friendly legal and compliance team who believe that a strong culture of compliance goes beyond adhering to rules and regulations and must be integrated with everything we do. How we conduct ourselves is as critical to Inshur's success as making the best products available to our customers. We value high performance and care deeply about making INSHUR a place where everyone is building something special, that we can all be proud of, while enjoying the ride. What you'll do As a Complaints Manager, you will oversee processes and systems to ensure the efficient and effective resolution of customer complaints, addressing concerns promptly and maintaining compliance with regulatory standards. You will also champion the delivery of a first-class customer experience by guiding internal teams to ensure operations support an exceptional customer journey. This role focuses on complaints operations, ensuring compliance, and driving improvements to reduce complaints. You will collaborate across all levels of the organisation, providing expert handling, guidance, and oversight to ensure the fair treatment of customers, including: Complaints Operations &amp; Policy<ul><li>Build and execute a clear complaints strategy aligned with growth goals.</li><li>Support complaints and disputes using industry best practices.</li><li>Investigate complaints, ensuring dispute resolution (DISP)/regulatory compliance and expert resolution for complex cases.</li><li>Identify root causes to recommend actionable improvements and reduce complaints.</li><li>Perform risk-based Quality Assurance and oversee training to maintain complaint-handling competence.</li><li>Ensure FCA reporting requirements are met with accurate and timely submissions.</li></ul> Customer Experience<ul><li>Advocate for customer-centric improvements to enhance outcomes.</li><li>Provide insights into customer needs, mapping journeys to identify key improvement areas.</li><li>Support initiatives to boost satisfaction metrics like NPS and CSAT.</li></ul> General Responsibilities<ul><li>Continuously review and refine processes to drive efficiency and improve complaints oversight.</li><li>Embed a culture of accountability and learning to mitigate recurring issues.</li><li>Report on complaints trends and recommend improvements to leadership.</li><li>Coach and develop stakeholders, ensuring alignment with complaint-handling standards.</li><li>Contribute insights to projects and initiatives to support good customer outcomes.</li></ul>The position provides challenging and rewarding opportunities to support a variety of business partners and to be involved in various aspects of the business. We'd love to hear from you if you have these essentials to thrive in the role;<ul><li>Relevant experience: Proven ability to work independently in a complaints role within an FCA-regulated business, building processess and workflows that hande personal or commercial lines insurance products such as Motor, Breakdown, Medical, or Business insurance.</li><li>Deep working knowledge: of all insurance-related areas and claims operations.</li><li>Detailed understanding: of Dispute Resolution (DISP) and other regulatory rules e.g. Data Protection/Vulnerable customers and experience of working closely with external regulators, ideally including the Financial Ombudsman Service.</li><li>Collaborative: Excellent communication skills, with the ability to empathetically and professionally deal with customers who have had a reason to complain</li><li>Support performence: coaching customer service and claims teams to improve performance against KPIs.</li></ul> these additional skills that could set you apart<ul><li>Experience of corporate risk and compliance requirements: in a business scenario with particular reference to insurance start-ups and or digital verticals or Knowledge of and interest in the insurtech environment</li><li>A continual learner: you want to know all there is about the industry, customers, other teams, and marketing best practices</li><li>Succinct and engaging: able to translate technical concepts into easy-to-understand language, or the ability to identify and recommend solutions to improve processes and operational practice.</li><li>Adapts: well to constant change and is able to see the bigger picture, yet understand the details.</li></ul> You'll love it here if you: Thrive navigating ambiguity and finding clarity in uncertain situations. Take pride in being accountable and owning your responsibilities. Enjoy in a fast-paced environment where change happens quickly. Are solutions-focused and driven to overcome challenges. Embrace resilience and adapt to setbacks with a positive attitude. Are intellectually curious, constantly seeking to learn, explore new ideas, and not afraid to question and improve your understanding. You may not enjoy working here if: Prefer a more structured, slow-moving environment. Feel most comfortable when tasks and processes are clearly defined from the start. Struggle with handling multiple challenges at once or adapting to frequent changes. Tend to stick strictly to your defined role and avoid contributing outside of your responsibilities. What to expect from the process: Screen &amp; Intro: 30-minute video call with the Talent Team to discuss the role and your experience. First Interview: 60-minute video call with the Head of Compliance &amp; one other relevant senior employees to delve into the role, including technical questions and an opportunity for you to ask questions. Case Study: A brief take-home task followed by a 45-60 minute in-person interview with the Head of Compliance, Director of Insurance UK, and People Partner to review the case study and assess team fit. What we offer Our budget for this role is flexible and we will take into account any previous experience and location of work when agreeing on the final offer. We offer all our employees stock options and we will pay into your pension monthly. We've also built a benefits package that invests in our people's long-term personal and professional growth and wellbeing. Here's a sample of what this includes: 30 days of holiday annually, plus bank holidays Private healthcare for you and your family, including pre-existing conditions Life insurance at 3x your salary 13 weeks parental leave at full pay for new parents Workplace nursery scheme with Gogeta, allowing you to pay fees pre-tax Ride to work scheme Workplace pension scheme to help you save for retirement Flexible working hours to suit your lifestyle £500 annual personal training allowance plus regular learning opportunities on a variety of topics £40 monthly wellbeing allowance to keep you healthy 24/7 Employee Assistance Program, covering you and immediate family members-offering crisis support, counselling, legal advice, menopause CBT, and more Office massages to keep those shoulders relaxed It goes without saying that we provide everyone with a laptop, monitor and top of the range kit. About Us INSHUR is on a mission to be the leader in insurance solutions for the on-demand economy, making coverage fair and accessible for drivers. Cutting edge technology &amp; deep insurance know-how underpins our revolutionary offering for on-demand drivers, keeping premiums affordable and delivering results for partners. With a focus on embedded insurance solutions, and complementary technology integrations for digital platform providers such as Uber and Amazon, we've been helping drivers stay on the road since 2016 through our data, technology and in-house insurance expertise. Backed by some of the most forward thinking VC's including Viola Growth , JVP , Munich Re , Viola Fintech , MTech Capital , Antler , and MS&amp;AD , we have secured over $70 million in funding as well as the acquisition of US MGA &amp; Broker American Business Insurance in 2023. We have exciting plans to continue growing our portfolio and product lines and expand to new territories in the future. As a global team of around 250 people based across the US, UK, and the Netherlands, we value: Generosity, inclusivity, open-mindedness, and diversity Delivering great results and learning in the open Freedom to make long-term, high-impact decisions The wellbeing of our teammates and the people around us And Enjoying the ride! Equal opportunities At INSHUR, we believe that having a diverse team where everyone can bring their authentic selves to work is key to our success. We're passionate about creating equal opportunities and making the tech industry a better place for all and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin . click apply for full job details

Complaints Manager

Job Description:Join our client, a respected charity organization dedicated to enhancing support and care. We are seeking a proactive Senior External Engagement Officer to lead engagement with external agencies and organizations, aiming to raise both income and in-kind donations. This role involves collaboration with new and existing supporters while keeping internal teams informed about opportunities and developments.Responsibilities:<ul><li>Develop, implement, and manage specific fundraising initiatives to meet annual income targets.</li><li>Support event planning and community volunteering efforts by providing valuable contacts.</li><li>Stimulate and maintain interest among corporate contacts, sharing information across teams.</li><li>Collaborate with the CEO to identify and evaluate new fundraising opportunities.</li><li>Maintain compliance with fundraising regulations, data protection, and best practices.</li><li>Act as a fundraising advocate, delivering presentations and fostering lasting relationships with regional individuals, organizations, and companies.</li><li>Manage relationships with Charity Ambassadors, securing and tailoring roles to their skills.</li><li>Continuously engage with care staff and supporters to ensure the highest standards of donor care and stewardship.</li></ul>Key Requirements:<ul><li>A minimum of 2 years in a fundraising role with hands-on experience in generating significant income.</li><li>Demonstrated ability to secure income close to or exceeding £1M.</li><li>Excellent verbal and written communication skills.</li><li>Strong organizational and planning capabilities with an ability to meet tight deadlines and manage multiple priorities.</li><li>Self-motivated with an ability to work autonomously and as part of a team.</li><li>Proficiency in database management.</li><li>A valid full driving licence; flexible to work some weekends and evenings.</li></ul>Desired Qualifications/Skills:<ul><li>Previous experience in database management systems.</li><li>Familiarity with fundraising regulations and best practices.</li><li>Experience working in a charitable environment.</li></ul>Benefits:<ul><li>Company events</li><li>Company pension</li><li>Free parking</li><li>On-site parking</li></ul>

External Engagement Officer

11 November 2024We have an exciting new role .Due to our continued growth, we are excited to offer an opportunity for a talented cloud engineer to join our dynamic team. This is a full-time role and can be based from any of our three offices: Horsham, London Victoria, or Tunbridge Wells.About the roleAs a cloud engineer, you will be instrumental in overseeing our cloud architecture and leading the technical aspects of our transition to cloud-based services. You will be influential in advancing our technology strategy, including the migration of solutions to SaaS and cloud hosting platforms.About youIdeally, you will be working in a similar industry sector and have extensive experience leading the implementation and support of cloud-based solutions. Expertise in Microsoft Azure and Microsoft 365 is essential. Additionally, experience in managing cloud security and project delivery will be highly advantageous.You should be a confident communicator capable of engaging with various teams across the firm. A passion for problem-solving (with a view on the commerciality of a decision), a commercial mindset, and a commitment to continuous personal and professional development are also crucial.Hybrid working statement You'll spend at least 60% of your working week in the office, though we know there is no one-size-fits-all and arrangements may vary from role to role. Our strong culture is founded on working together in the office, which we aim to maintain through our people being regularly co-located, working cohesively and in collaboration with one another.A certified B Corp At Cripps, our purpose is to make a positive and lasting difference. It's why we do what we do. In 2024, we became a certified B Corporation to make a legal and very public commitment that we mean what we say. As one of only a handful of UK B Corp law firms, we are held accountable to our social and environmental promises. We are transparent on what we are doing well and where we are falling short. We are excited about the opportunities this affords us to continually improve as a responsible, sustainable, and inclusive business. Come and join us to help solve real world problems, champion big ambitions, and make a personal impact on our people, our clients, our planet, and our communities.

Cloud Engineer

Some workplaces say they have a "great culture." Our actually lives it.We are working with an independent, one-site practice that's performing unbelievably well - not because they're lucky, but because they have built a team of people who genuinely want to be there. People who work hard, laugh often, and care deeply about the animals and clients that they serve.Our client is allergic to mediocrity. They don't hire people who scrape by on the bare minimum. They don't want people with no sense of humour. And they have no time for know-nothings or know-it-alls.What they do have time for is people who understand that veterinary medicine is both a vocation and a business - and that helping the business grow means more opportunities for everyone. They love their clients, but their team comes first. If someone's rude to our staff, they're not our client anymore. Life's too short to work with unpleasant people.Our client is proud of what they have built together and their incredible reviews tell us their clients notice too. But the real magic here isn't in the numbers, it's in the fact that they actually like seeing each other every day. Their team is a family.What they Offer<ul><li>Flexible hours to help you do your best work while living your best life.</li><li>The chance to shape your role - an interest in diagnostic imaging would be great, but it's not essential.</li><li>No out-of-hours - weekends and evenings are yours.</li><li>Unlimited consults for members of our care plan - we hate limits.</li><li>Unlimited CPD - because you can never know too much.</li></ul>If you want to work somewhere where your effort matters, your ideas are valued, and your team has your back, then this could be the change you've been waiting for.Contact Jordan at Purovets at to discuss.

Veterinary Surgeon - Littlehampton

Looking for a role where your technical skills can truly shine? Stantec, a global leader in wet infrastructure, is seeking a Water Networks Modeller to join our team. We're not just looking for a new team member; we're looking for someone ready to grow. This is a chance to move to the next level in your career, taking on more responsibility and working on projects that drive innovation in the water sector. This role offers flexible, hybrid working from any of our UK offices. What You'll Do As a Water Networks Modeller, you will work on projects that provide clean, safe water to communities. This role is a foundation for your career in the water industry, where you will: <ul><li> Develop Technical Expertise: You'll use hydraulic modelling to analyse water network performance and inform infrastructure planning. You will get hands-on experience in calibrating models and developing solutions to improve network efficiency. </li><li> Work on Real-World Challenges: Your work will directly support senior engineers in solving critical issues, including pressure management, leakage reduction, and asset performance optimization. </li><li> Collaborate Across Disciplines: You will gain experience working alongside other specialists. You will see how your modelling work integrates with digital services, asset management, and hydraulic analysis, giving you a holistic understanding of the water sector. </li></ul> Your Career Pathway At Stantec, we are committed to your professional development. This role is a stepping stone to a successful career. We offer: <ul><li> Mentorship: You will be mentored by senior and principal modellers who will guide you through complex projects and help you develop both your technical and professional skills. </li><li> Clear Progression: We have a well-defined career development pathway for technical specialists. You can grow from a Modeller to a Senior Modeller and beyond, taking on more challenging projects and responsibilities as you progress. </li><li> Chartership Support: We will support you on your journey to chartership with a relevant professional body, providing the resources and experience you need to achieve this key career milestone. </li></ul> About You You will have a degree in a relevant field, with experience of working in water networks and a good knowledge of hydraulics. You will be proficient in the use ofwater network modelling software, such as InfoWorks WS, InfoWater, or SynerGi, and have a strong skillset in data analysis. This is a role for a technically-focused individual who wants to build a long-term career in a dynamic and growing industry.

Water Networks Modeller

Join us at Clarks, where we've been creating quality footwear for over 200 years. We're looking for an inspiring Sales Team Member to join one of our UK stores and deliver an exceptional shopping experience to our customers. About the role To provide a great consumer experience in store whilst delivering set targets and KPIs. Effectively selling shoes and accessories through the delivery of the appropriate Clarks selling models. Support in the day-to-day maintenance of high retail standards both front and back of house. What you'll do <ul><li>Support the achievement of key store KPI's by delivering sales at target levels set by store Management team.</li><li>Consistently deliver a great brand experience, including utilising technology to enhance the consumers' experience and keeping up to date with product knowledge.</li><li>Maintain the sales floor and back of house areas in order to deliver high brand and retail standards.</li><li>Put stock away in the correct places, keeping good order and stockroom aisles clear.</li><li>Follow Health and Safety procedures at all times as delivered in training.</li><li>Represent the Clarks brand at all times.</li><li>Follow cash and stock security procedures to Company standards.</li><li>Comply with company and legal requirements.</li><li>Regularly review own performance and maintains a personal development plan.</li><li>Achieve required performance standards on KPIs such as sales and multi-sales.</li><li>Consistently deliver appropriate selling models, confidently sell the product through articulating features, advantages and benefits, meeting consumer needs.</li><li>Maintain visual merchandising standards and replenish as required.</li><li>All Health and Safety training is followed to maintain own and others safety in work, putting personal safety and that of others first.</li><li>Maintain a smart appearance following Company guidelines on what to wear and showcasing the Clarks current in season product.</li><li>All cash, stock and administration are completed on time and correctly to ensure compliance with Company Policies.</li><li>Work with integrity in an honest and trustworthy manner.</li><li>All relevant compliance of Company Policies and legal requirements are met.</li><li>Maintain an up to date development plan and complete all performance review documentation before and after formal reviews and take action accordingly.</li></ul>At Clarks, you'll be part of a brand with heritage, craftsmanship, and style at its core. We offer great training, career progression, and the chance to make your mark in a global business. About Clarks Two brothers, a small town, and shoes that changed the world. Based in Somerset, England, Clarks has redefined shoemaking since its foundation in 1825, when James and Cyrus Clark made a slipper from sheepskin off-cuts and forever transformed the future of footwear.Sparking revolutions and defining generations, our archive of over 25,000 shoes includes the inimitable Clarks Desert Boot and Clarks Wallabee. And every pair we design today uses the same ground-breaking combination of invention and craftsmanship that started it all.Progress is woven into our DNA. Whether we're pioneering cutting-edge comfort technologies, championing social change, or working on trailblazing collaborations with cultural icons and KOLs, we're always striding forward.Join us in 2025 as we celebrate 200 years of giving people the freedom to move comfortably, proudly commemorating our legacy of craft, innovation, and impact - and looking boldly ahead, too.If you're ready to lead from the front and create an exceptional store experience, apply today.This document describes the general nature and level of work only. It is not designed to cover an exhaustive list of all skills, activities, duties or responsibilities that are required of the employee for this job. Other activities, duties, and responsibilities may be added at any time. This description may be changed at the company's discretion at any time, with or without notice.

Temp Sales Team

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: Create AlertJOB TITLE:Senior Manufacturing EngineerDEPARTMENT: OperationsREPORTS TO: Senior Operations ManagerABOUT ADVANCED ENERGYAdvanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes. AE's power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data centre computing and healthcare. With engineering know-how and responsive service and support around the globe, the company builds collaborative partnerships to meet technology advances, propel growth for its customers and innovate the future of power. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, ColoradoPOSITION SUMMARY:A Manufacturing Engineer develops, implements, and maintains methods, tools, and processes in the manufacture or fabrication of parts, components, sub-assemblies and final assemblies.This role will identify, and own projects deliver continuous improvement, including improvements to existing processes, developing new processes and identifying and leading capital investment projects.Due to its technical nature, a key part of the role will be to develop encapsulation processes for High Voltage power electronic assemblies transition from Advanced Engineering, NPI (New Product introduction) to Production release. Acting as an interface between Operations and Engineering and ensuring the supervision and training of any newly introduced processes.RESPONSIBILITIES:<ul><li>Define, develop, and conduct a Total Productive Maintenance scheme for Encapsulation equipment.</li><li>Work with Advanced Engineering team to develop and characterize encapsulation material grades for High voltage design solutions.</li><li>Participate in external encapsulation technology discussions, support communication with external encapsulation vendors, and create and maintain encapsulation documentation.</li><li>Evaluate, validate, and implement new equipment, materials, and processes through simulation and experimentation.</li><li>Takes a leadership role in driving Continuous Improvement projects to elevate product performance in manufacturing, resulting in improvements to Safety, Quality, Delivery or Cost.</li><li>Advise, justify and implement the procurement of capital investment and expensed tooling to support the necessary production capacity and to consistently advance the manufacturing facility.</li><li>Recommend and implement adjustments to the processes to maintain satisfactory line balancing to support appropriate TAKT times.</li><li>Prepare and maintain build time standards from which improvements can be measured and monitored.</li><li>Liaise with the manufacturing teams and other departments including design engineering and purchasing to resolve assembly difficulties and challenges.</li><li>Liaise with Design, Test Engineering, and Documentation teams, to ensure products are designed and engineered to allow the most efficient and effective manufacture, encapsulation and test.</li></ul>SKILLS:<ul><li>Methodical reasoning, organisational/planning skills, and the ability to work as part of a team in a pressured environment.</li><li>Must have strong problem-solving attributes using industry recognised tools.</li><li>Be experienced in world class manufacturing techniques: TAKT /line balancing, Kanban Systems, process flow mapping, design for manufacture, lean and pull systems.</li><li>Have a working knowledge of encapsulation Material technologies and relevant process for mixing, degassing and curing (desirable)</li><li>Jig and fixture design that minimize operator error and simplify process.</li><li>Thorough understanding of material characterization techniques of properties (desirable)</li><li>Ability to collaborate and involve others in decision-making and problem-solving.</li><li>Communicate openly and effectively in a professional manner and can work with limited supervision.</li></ul>EXPERIENCE:<ul><li>5+ years of relevant Production/Manufacturing role, directly supporting an Operations function</li><li>Previous experience in High Voltage power supply encapsulation processes. (Desirable)</li></ul>EDUCATION:<ul><li>Bachelors Degree in a relevant Engineering discipline</li><li>A relevant qualification in Lean Manufacturing would be advantageous</li></ul>

Senior Manufacturing Engineer

General Manager - Bannatyne Group, Eastbourne. Posted 7 Jan Are you a dynamic leader with a passion for health, fitness and exceptional service? Do you excel in a fast-paced environment and inspire those around you to reach new heights? Bannatyne Group is seeking a dedicated and experienced General Manager to join our team and drive our mission of promoting wellness and wellbeing.Benefits:<ul><li>B-Fed - complimentary lunch or breakfast.</li><li>28 days annual leave increases with tenure.</li><li>Free gym membership.</li><li>Complimentary gym membership for another person (after 2 years service).</li><li>Discounted Spa Treatments - 30%.</li><li>Discounted Spa Goods - 20% ELEMIS Products.</li><li>Discounted Meals and Beverages - 50% cafe/bar.</li><li>Career &amp; Personal Development training.</li><li>Mental Health, Well-Being and EAP Services.</li><li>Length of Service Awards.</li><li>Staff Awards and Bonuses.</li><li>Discounted entertainment and shopping.</li></ul>A typical day in the life of a General Manager:<ul><li>Oversee all aspects of club management ensuring smooth and efficient operations.</li><li>Lead, motivate, and develop a high-performing team, fostering a positive and motivated work environment.</li><li>Drive membership growth through innovative marketing strategies and community engagement.</li><li>Ensure exceptional member experiences by maintaining a high standard of service and addressing feedback promptly.</li><li>Manage financial performance, including budgeting, forecasting and expense control.</li><li>Implement and maintain comprehensive health and safety protocols, ensuring a secure and risk-free environment for all members and staff.</li><li>Collaborate with regional and corporate teams to align club operations with overall company goals.</li><li>Analyse performance metrics and develop action plans to achieve club targets and objectives.</li><li>Ensure the achievement of Key Performance Indicators (KPIs) outlined in the National Balanced Scorecard to drive business success and operational excellence.</li></ul>What we are looking for:<ul><li>Proven experience as a General Manager or in senior leadership roles within the fitness, hospitality or service industry.</li><li>Strong leadership and team management skills with a track record of motivating and developing staff.</li><li>Excellent interpersonal and communications skills and a customer-focused attitude.</li><li>A genuine passion for health, wellness, and a desire to inspire others, with a commitment to delivering outstanding member experiences.</li><li>Strategic thinker with a proactive approach to problem solving and decision making.</li><li>Strong financial acumen and experience in managing budgets and KPIs.</li><li>The ability to multitask and manage time effectively in a fast-paced environment.</li><li>A proactive and positive attitude with a customer-first mindset.</li><li>Strong knowledge and understanding of Health and Safety processes/policies.</li><li>Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.</li></ul>Why Bannatyne?Bannatyne Group is more than just a fitness club - we're a community committed to helping our members achieve their health and fitness goals. With state-of-the-art facilities, diverse classes and outstanding services, we create an environment where everyone can thrive.Ready to make a significant impact and lead a team dedicated to health and wellness? Apply now to become the General Manager and be a part of our mission to transform lives through fitness. We are an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.Join us at Bannatyne, where your leadership drives health, happiness and success!

General Manager - Bannatyne Group, Eastbourne.Posted 7 Jan

Are you energised by the fast pace of a busy hospital environment? Do you thrive in a setting where you can contribute to shaping the future of clinical care? Medivet Faygate 24-Hour Hospital is currently seeking a Veterinary Surgeon to join the team on a weekend-only basis, bringing your clinical expertise to a thriving, forward-thinking practice with an outstanding reputation for excellence. Due to continued growth, we are looking for a well-rounded and capable individual to work 10-hour shifts on both Saturdays and Sundays, with the option to discuss additional hours if desired. This is a fantastic opportunity for a veterinary surgeon who enjoys variety, clinical challenge, and the unique rhythm of hospital practice - all while maintaining a balanced work pattern.Situated in the heart of acres of rolling woodland, Medivet Faygate is set in beautiful, tranquil surroundings, with easy access to the South Downs National Park and the breathtaking Jurassic coastline. Despite the peaceful location, the hospital itself is a hive of clinical activity, offering high-quality care supported by a dedicated and friendly team. Our multi-vet, multi-disciplinary hospital has long been recognised for delivering market-leading standards of care to both patients and clients.You'll be joining a large and collaborative clinical team, including three night vets, eight day vets, six RVNs, one SVN, two VCAs, and five CCAs. Our team is known for being supportive, experienced, and passionate about patient care, and we pride ourselves on working together to deliver the best possible outcomes.Our hospital is fully equipped with advanced diagnostic and surgical facilities including digital radiography, dental radiography, multiparameter anaesthetic monitors, endoscopy, bronchoscopy, in-house laboratory equipment, CT scanner, and two dedicated operating theatres. The practice also benefits from a separate cat waiting area, species-specific wards, and an isolation unit to support best-practice infection control. Medivet Faygate is accredited by the Royal College of Veterinary Surgeons (RCVS) as a Small Animal General Practice, and is also an Approved Veterinary Nurse Training Practice and active participant in the Veterinary Graduate Development Programme (VetGDP) - reflecting our strong commitment to professional growth and clinical excellence.If you're an experienced Veterinary Surgeon looking for a rewarding role in a well-resourced hospital where collaboration, development, and high standards of care are at the core - we'd love to hear from you. Please contact for a friendly initial conversation or more information. ResponsibilitiesClient care:<ul><li>Deliver exceptional care to clients, each and every day.</li><li>Deal with any client complaints and concerns raised in the clinic.</li><li>Ensure the client receives updates regarding patient care following any procedure.</li><li>For any out of hours (OOH) or enhanced care, ensure the client is updated regarding patient care and wellbeing.</li></ul>Patient care:<ul><li>Carry out any consultations and procedures.</li><li>Accountable for patient care and monitoring.</li><li>Responsible for admissions and discharges for procedures (depending on complexity)</li><li>Ensure patient records are accurate and up to date.</li><li>Complete a clinical handover and make arrangements for the transfer of any patient requiring OOH or enhanced care.</li><li>Responsible for prescribing medication and carrying out dispensing checks.</li><li>All patient care is carried out under the guidance of the vet/lead vet in line with clinical competence.</li></ul>Standards and Compliance:Accountable for compliance with all regulatory and practice standards and agreed ways of working.Ensure the appropriate regulatory, practice and operational veterinary and nursing standards are implemented in the practice.Ensure compliance with health and safety requirements.Commercial performance:<ul><li>Prepare accurate estimates and costs for clients and ensure payment is made at the same time as the procedure.</li><li>Take action to minimise debt and support action plans to address any issues with clients.</li><li>Maximise capacity through the most effective utilisation of clinical skills.</li></ul>Communications:<ul><li>Hold engaging clinical meetings with veterinary and nursing teams as required.</li></ul>Clinical leadership:<ul><li>Support and carry out colleague clinical mentoring/ development as required.</li><li>Pro-actively support and share clinical best practice within and across clinics and the wider Medivet community.</li><li>To continue to deliver exceptional care to clients the Vet and Lead Vet are responsible for mentoring graduates within the clinic. The Nurse and Head Nurse are responsible for coaching the nursing team.</li></ul>Clinical administration:<ul><li>Accountable for ensuring lab tests are carried out correctly.</li><li>Escalate any issues to the Practice Manager as required.</li></ul>Skills, knowledge and experience<ul><li>Must be an RCVS registered vet surgeon.</li><li>Able to demonstrate clinical leadership skills.</li><li>Implementation of a progressive clinical culture.</li><li>Able to work as part of a team.</li><li>Experienced in delivering exceptional clinical care to clients and patients.</li><li>Supports nurse consults and understands how this contributes to the performance and efficient operation of the clinic.</li><li>Experienced in using coaching and influencing skills to get the best out of each and every colleague.</li></ul>Our clinics are run by small teams who need to work together effectively to deliver exceptional care to our clients, patients, and colleagues. This means that, from time to time, you may be required to carry out tasks outside your normal duties, where you have the skills, knowledge and experience required.

Weekend Veterinary Surgeon

Company Overview Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.The network architect is responsible for strategy planning, development, architecture design, evolution and life cycle of network related architectures and services across the APAC/EMEA region. The role also involves project management of network and architecture related projects across the region, participation in global project design and delivery, level three support, escalation support and cross collaboration with other technology and business teams. Your tasks <ul><li>Design, configure and manage the deployment of Cisco Catalyst switches, 2960X, 4500X, 9000 series</li><li>Spanning tree, VLANs, 802.1q, trunks, switch stacks and Virtual Switching Systems</li><li>Deploying QoS to support IP Telephony</li><li>Cisco 2504, 3504, 5000 series and mobility express wireless controllers</li><li>Wireless deployment planning and site surveys</li><li>Riverbed Steelhead WAN optimizers and cloud Steelhead appliances</li><li>Dynamic and static routing protocols including EBGP and IBGP</li><li>DNS and IOS DHCP server configuration</li><li>In depth knowledge of TCP/IP</li><li>Ability to use packet capture utilities, WireShark</li><li>Manage the installation and deployment of CPE devices delivered by managed WAN providers</li><li>MPLS and IPSEC WAN technologies</li><li>Remote access VPN</li><li>Lead troubleshooting and management of level 3 support incidents and escalations</li></ul><ul><li>Collaborate with business teams to determine and document business requirements of new and upcoming projects</li><li>Translate business requirements into a technical high-level design</li><li>Complete low-level designs, documentation and configurations, and provide budget guidance for project infrastructure</li><li>Project manage and support infrastructure installation, configuration, testing and handover to support teams</li><li>Collaborate with cross functional internal teams, partners and vendors to ensure infrastructure and services are delivered and operational in required timelines, whilst ensuring proper processes are fol lowed, and security and budget controls are adhered to</li><li>Lead and provide direction in complex problem-solving situations and participate in direct interaction with internal staff, third parties and vendors</li><li>Identify process improvement opportunities</li><li>Identify, research, and evaluate emerging technologies and solutions</li><li>Assist in the design, planning and delivery of global enterprise projects</li><li>Other duties as assigned</li></ul> Your profile <ul><li>At least 5 years relevant experience</li><li>Experience in network engineering, design and support roles</li><li>CCNP Routing and Switching certified or equivalent experience</li><li>Cisco Wireless, Security and Voice certifications desirable</li><li>Vendor management of wide area network and telecommunication providers</li><li>Experience of deploying and managing Riverbed WAN optimization solutions</li><li>Experience of cloud interconnect and cloud networking technologies</li><li>Deep understanding and experience in designing, configuring, installing and supporting Cisco routers, switches, wireless LAN controllers, wireless access points, firewalls and voice technologies</li><li>Project Team Lead experience</li><li>Functional knowledge of server technologies</li><li>Proven experience identifying solutions for complex problems in enterprise environments</li><li>Excellent analytical and problem-solving skills</li><li>Strong desire to operate as a self-starter and be comfortable working in a fast-paced environment</li><li>Superb speaking, writing and influencing skills are required as the opportunity to present verbally or in written form to IT and business leadership is frequent</li><li>Proven ability to identify and develop clear and understandable network infrastructure strategic views from high-level business objectives and technology constraints</li><li>Strong technical knowledge and confidence in communicating with highly technical audiences</li><li>Proven ability to pull a diverse group of individuals with different goals together and facilitate productive discussions driving towards results</li><li>Strong business acumen to quickly learn new business processes and understand how information security needs to support the business in achieving revenue and profit goals</li><li>Superior communication and collaboration skills, ability to explain complex concepts in plain language and graphics</li></ul> We offer <ul><li>Canteen subsidised by the company</li><li>Annual Incentive Plan (depending on the function)</li><li>Pension Contribution Scheme: 4-5%</li><li>Access to Medicaid Cash Plan</li><li>25 days of holiday allowance</li><li>Life insurance</li><li>Flexible working patterns (ability to vary start and finish times and extended lunch breaks)</li><li>37.5 hr/week working timetable</li><li>Employee referral bonus</li><li>On-line learning platform</li><li>Years in Service awards</li><li>Recognition programme: Spirit of Flowserve</li><li>Parking facility on-site</li><li>Very easy access from the train station: 5-minute walking distance</li></ul>Flowserve is an equal opportunity employer. EOE including Disability/Protected Veterans. Flowserve will not discriminate against an applicant or employee for discussing pay or for asking about pay transparency. Pay Transparency Nondiscrimination Provision. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation. To request an accommodation, email with the subject line "Accommodation Request". For more information, please read the Accessibility Process.

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