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Service Delivery Manager MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP), supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how to deliver outstanding service to clients. What you ll be doing <ul> <li>Leading, coaching, and developing the Service Desk Team to deliver consistent, high-quality support</li> <li>Driving improvements in service delivery processes, performance, and client satisfaction</li> <li>Working closely with the Operations Manager and wider leadership team to influence strategy and growth</li> <li>Managing and reporting on KPIs, SLAs, and service metrics</li> <li>Ensuring best use of tools and systems, including the ConnectWise suite</li> <li>Building strong relationships with clients and acting as a trusted point of contact</li> </ul> What We re looking for <ul> <li>Previous MSP experience you ll understand the pace, priorities, and client demands of the MSP world</li> <li>Strong people leadership skills with a values-driven approach</li> <li>Experience with Microsoft 365 and The ConnectWise Suite (Manage, Automate, etc.)</li> <li>Someone who thrives on building teams, improving processes, and delivering excellent client service</li> </ul> Why Join My Client? <ul> <li>Be part of a growing MSP with a reputation built on long-term client partnerships</li> <li>A leadership role with real influence and visibility</li> <li>Supportive, close-knit culture where face-to-face collaboration matters</li> <li>Competitive salary (£50k+ depending on experience)</li> <li>Pool car available for client visits</li> </ul> If you re ready to lead, inspire, and take service delivery to the next level, we d love to hear from you. Integral Recruitment is acting as an employment agency in regard to this advertisement.

Service Delivery Manager

Our client is a key player in the fabrication industry, dedicated to meeting evolving client demands. They are looking for a Sales Estimator to join their team you will play a key role in maintaining strong relationships with customers, ensuring their requirements are met efficiently. As a Sales Estimator you will be responding to customers enquiries and quotations, maintaining databases and supporting new business development. Sales Estimator responsibilities: <ul> <li>Customer Engagement: Meet with clients to understand their requirements, capture necessary design and estimation information, and ensure clear communication throughout the estimation process.</li> <li>Estimating &amp; Proposal Development: Create detailed tender and quotation proposals, including financial and descriptive information. Build up labour and material costs and follow up on these proposals to convert leads into confirmed projects.</li> <li>Relationship Building: Develop and maintain strong relationships with clients, suppliers, and colleagues, ensuring consistent customer satisfaction.</li> <li>Self-Management: Independently manage schedules and appointments to effectively serve clients in Birmingham and the surrounding Midlands area.</li> <li>Collaboration: Work closely with the Work Manager, foreman, and the Billingshurst support team to ensure project information is managed smoothly and accurately.</li> </ul> Skills &amp; experience required: <ul> <li>Experience: 1+ years in sales, estimating, or a related role in a similar industry. Prior experience in client relationship management and project estimation is advantageous.</li> <li>Communication Skills: Strong verbal and written communication skills with a customer-oriented mindset.</li> <li>Organizational Skills: Self-motivated, with the ability to manage and prioritize tasks independently.</li> <li>Proactive Attitude: Enthusiastic about identifying improvement areas and taking initiative to implement change.</li> </ul> Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.

First Recruitment Services

Sales Administrator

Exciting Opportunity for HCPC Band 6 Paramedics Join a thriving private clinic in the Sussex areas! About the Role: We are seeking skilled and compassionate HCPC Band 6 Paramedics to support our busy and dynamic clinics. If you thrive in a fast-paced environment and are committed to providing exceptional patient care, we d love to hear from you! Key Responsibilities: <ul> <li>Perform patient cannulation with precision and care.</li> <li>Provide immediate support for patients experiencing adverse reactions or medical emergencies.</li> </ul> Requirements: HCPC Registration (essential). A recognised Paramedic qualification. Full compliance documentation, including: DBS certificate (on the update service preferred). Professional references and other required checks. What We Offer: <ul> <li>Competitive rates of pay.</li> <li>A supportive and professional working environment.</li> <li>Opportunities to grow within a reputable private healthcare setting.</li> </ul>

HCPC Paramedic

Join Our Caring Team Experienced Rehabilitation Support Worker Location: Brighton Specialist Rehabilitation and Support Services Are you an experienced Rehabilitation Support Worker with a passion for making a real difference in people's lives? The AICS Group is a leading provider of community-based rehabilitation and support services, specialising in clients with brain injuries, cerebral palsy, spinal injuries, and other complex needs. We're currently looking for a compassionate Male/Female Support Worker to join our team and support a client based in Brighton. This role offers immense job satisfaction in a dynamic, varied environment where you ll collaborate with a range of health and social care professionals to help our client achieve their rehabilitation goals. Full personal care is required, so we re looking for someone who is ready to provide essential support with compassion and dedication. About the Role: Our client has acquired a brain injury and requires person-centred support in his rehabilitation. This is a fantastic opportunity for someone with experience in health and social care, especially those with rehabilitation experience. Shift Pattern Required: 9am to 4 pm -Weekdays 8 am to 8 Pm- alternate Weekends What We re Looking For: Essential Skills: <ul> <li>Minimum of 1 year s experience in health and social care, specifically in rehabilitation</li> <li>UK Driving Licence</li> <li>Experience with moving and handling</li> <li>Rehabilitation experience</li> <li>A solid understanding of developmental delay and cognitive impairment</li> <li>Excellent verbal and written communication skills</li> <li>Good IT skills</li> <li>Ability to work in the client s home and collaborate with healthcare professionals daily</li> <li>Ability to take a person-centred approach in care</li> <li>Experience in medication administration, personal care, and manual handling</li> <li>A willingness to learn and take on feedback</li> <li>Ability to think outside the box and creatively support the client s needs</li> <li>Love for animals (as client has pets, and it s important to have a genuine affinity for animals)</li> </ul> Desirable Skills: <ul> <li>Experience providing care to people living in the community</li> <li>Willingness to participate in Support Worker meetings</li> <li>Experience with person-centred training</li> </ul> Why Work With Us? <ul> <li>Flexible working days Full-time or part-time roles available</li> <li>Competitive pay rates Be rewarded for your hard work and dedication</li> <li>Comprehensive training Including mandatory training, Brain Injury Training, and person-centred training tailored to our client s specific needs</li> <li>Supportive environment Work as part of a professional, caring team</li> <li>Opportunities to progress and gain new skills</li> </ul> If you re an experienced, compassionate Support Worker who wants to make a meaningful impact, we would love to hear from you! Please Note: <ul> <li>The AICS Group does not offer sponsorships.</li> <li>Successful candidates will be required to complete an enhanced DBS check prior to starting employment.</li> <li>Gender is a genuine occupational requirement in accordance with the Equality Act 2010.</li> </ul> Apply today and join a team that s dedicated to transforming lives!

Support Worker

Customer Support Executive As a Customer Support Executive, you will act as a key point of contact between customers and internal teams, ensuring a smooth and positive customer experience. You will oversee the end-to-end order process and provide timely, accurate responses to customer enquiries. This role requires excellent communication skills, strong attention to detail, and a collaborative approach to support internal departments and maintain high standards of service. Customer Support Executive Key Responsibilities <ul> <li>Coordinate with international customer service teams across different time zones (e.g. US, UK, Germany) to deliver seamless support and consistent communication for global customers.</li> <li>Accurately process and enter customer orders into the ERP system, ensuring correct pricing, lead times, and terms.</li> <li>Issue order acknowledgements within agreed service levels and proactively update customers on order status, maintain accurate and up-to-date customer information within the ERP system (Business Central preferred) and record and track customer interactions, open issues, and follow-ups within the CRM system to support sales and service strategies.</li> <li>Provide professional and prompt support via email, telephone, and online chat, from quotation through to post-shipment assistance.</li> <li>Prepare spare parts quotations and conduct timely follow-ups to secure sales opportunities.</li> <li>Work closely with Regional Sales Managers to share updates, escalate issues, and align on customer needs.</li> <li>Collaborate with Application Engineers to verify technical specifications and finalise order documentation.</li> <li>Coordinate with Operations (Planning, Production, and Logistics teams) to monitor stock levels, manage lead times, and ensure on-time delivery.</li> <li>Liaise with the Engineering team to ensure new items are correctly set up and orders are technically accurate for release.</li> <li>Generate internal status reports and contribute to continuous improvement of customer service processes.</li> <li>Log customer claims in line with the established claims process, ensuring accurate documentation and timely resolution.</li> <li>Undertake additional responsibilities and provide cross-functional support as required.</li> </ul> Customer Support Executive Preferred Qualifications &amp; Requirements <ul> <li>Bachelor s degree or equivalent work experience preferred.</li> <li>Minimum of 2 years experience in a customer service or sales support role, ideally within a technical or manufacturing environment.</li> <li>Proficiency with MS Office Suite; ERP system experience essential, with CRM knowledge (Business Central / Dynamics 365 preferred).</li> <li>Excellent telephone and email etiquette.</li> <li>Strong verbal and written communication skills with a customer-first approach.</li> <li>Detail-oriented with the ability to manage multiple priorities under tight deadlines.</li> <li>Team-focused, proactive, and able to work independently.</li> <li>Strong problem-solving ability and adaptability in a fast-paced environment.</li> </ul> Customer Support Executive Benefits &amp; Hours of Work <ul> <li>Salary: up to £30k - £35k (DOE), Hours of work: Mon to Fri 830AM to 430PM, Free onsite parking, Life Assurance &amp; Employee engagement events, Health Cash Plan, Salary sacrifice and Pension - employer contribution 4%</li> </ul> PLEASE NOTE THIS IS NOT A SPONSORED JOB, CANDIDATES REQUIRING SPONSORSHIP OR ON A PSW VISA WILL NOT BE CONSIDERED Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven t contacted you within 48 hours please take it you have not been successful for this particular role, but your details will be kept on file and considered for all future vacancies. We are an equal opportunities agency and welcome applicants from all backgrounds. We are acting on behalf of the client as an Employment Agency in relation to this vacancy.

Customer Support Executive

Role: Tekla Draughtsman Location: East Sussex Salary: DOEOur client are a family run, independent fabricators specialising in structural steel and architectural metalwork projects.Using the latest technology and software our team pride themselves on attention to detail, innovative problem-solving, and flawless execution. De to continued success they are seeking an additional Draughtsman to join their team.The ideal candidate: Experience in Tekla Structures/ Powerfab Confident in their own ability to carry out site surveys and manage own work load Excellent communication skills In return you will be working as part of a close knit, friendly and welcoming team. With benifits of flexibility and a competitive salary. For further details on this role, please contact our Detailing specialise Rebecca Willis

Tekla Draughtsman

We are currently seeking experienced Class 2 and 7.5T HGV Drivers to fill positions with one of our clients in the Horsham area. A range of jobs are available with both day and night shift options from Monday - Sunday. You will need: <ul> <li>Full UK Driving Licence </li> <li>Drivers Qualification Card (CPC)</li> <li>Drivers Tachograph Card</li> <li>Reliable and a good time keeper</li> <li>Experience of operating a Class 2 or 7.5T vehicle in a safe manner</li> </ul> Expectations: <ul> <li>Confident Class 2 and 7.5T driver </li> <li>Able to perform a complete pre and post operation inspection of the vehicle as required by company policy checking tyre pressure, fluid levels, safety equipment, gauges and controls are in good working order.</li> <li>Able to report any safety issues on standard reports</li> <li>Able to follow instructions and the delivery schedule and confident to interact with dispatchers to complete the job to a high standard</li> <li>Follow all required safety policies and procedures</li> </ul> Shift Pattern <ul> <li>Agency Work</li> <li>Flexible Shifts</li> <li>Ongoing Bookings</li> </ul> Pay rates PAYE and Umbrella rates available About Us IDrive Recruitment are one of the UK's fastest growing Driving and Industrial Sector Recruitment Agencies in the UK.

HGV DRIVERS - WANTED HORSHAM

Senior Import Operations Consultant West Sussex £30,000-£35,000 Senior Import Operations Consultant Package Overview: <ul> <li>£30,000-£35,000 (Negotiable, depending on experience)</li> <li>Full-Time, Permanent</li> <li>Hours of Work: Monday to Friday - (Apply online only) (1-hour Lunch)</li> <li>Overtime available after 3-month probation</li> <li>DBS will be required for this role</li> <li>Excellent Progression and Training Opportunities</li> <li>Location- West Sussex Commutable from Horsham, Crawley, Epsom, East Grinstead and Haywards Heath Areas</li> </ul> Company Overview - Senior Import Operations Consultant Our Client are currently looking for a Senior Import Operations Consultant to join their highly valued team on a full-time basis. This Company are a reputable business with over 20 years experience within the Industry. They are currently entering another period of growth and are looking to expand their team to keep up with high customer demand. This is an exciting time for the company and the right candidate for the role will need to be enthusiastic, forward thinking and personable with the drive to hit the floor running in order to take full advantage of the opportunities available to them. You will be part of a strong team who all understand the importance of working together to ensure a high level of service is delivered. You will be given support, training and a realistic workload to help ensure you achieve job satisfaction. This Company are part of the Transport &amp; Logistics sector and offer various services such as: Air Freight, Sea Freight &amp; Specialist Freight Senior Import Operations Consultant Role and Responsibilities: <ul> <li>Handling Incoming Calls: Respond to customer inquiries and provide updates on import shipments.</li> <li>Job Quotations: Prepare and provide accurate job quotations for import services, including freight and customs costs.</li> <li>Processing Operational Import Jobs: Manage and process import shipments from start to finish, ensuring timely and accurate handling.</li> <li>Liaising with Contractors: Coordinate with airlines, freight forwarders, customs brokers, and other contractors to ensure smooth operations.</li> <li>Job Costing and Invoicing: Track and calculate costs for each import job, ensuring proper invoicing for services rendered.</li> <li>Customs Paperwork: Prepare and submit all required customs documentation for import shipments, ensuring compliance with regulations.</li> <li>Warehouse Duties (Occasional): Assist with monitoring, processing, and packing shipments when needed.</li> <li>Desk Management: Run your own desk in an organized, efficient, and tidy manner, ensuring all tasks are completed in a timely and accurate manner.</li> </ul> Senior Import Operations Consultant Skills and Experience: <ul> <li>A Full UK Driving Licence or equivalent (Essential)</li> <li>Prior Import and Customs Experience: Essential experience in import operations and customs clearance procedures.</li> <li>Export Experience (Advantageous): Knowledge of export operations will be a plus but not mandatory.</li> <li>Sea Freight Experience (Priority): Candidates with a background in sea freight will be given priority, though air freight experience will also be considered.</li> <li>Dangerous Goods and Licensable Goods Handling: Experience in handling dangerous goods and licensable goods is highly desirable. Relevant training and certification will be required, or must be completed upon employment.</li> <li>Training and Development: We provide training for our in-house systems and packages, so a willingness to learn new processes and tools is essential.</li> <li>Relevant Certifications: Successful candidates must have or be willing to complete any relevant courses and certifications required to process dangerous and licensable goods, as per industry regulations.</li> </ul> DON'T MISS OUT ON THIS GREAT OPPORTUNITY - APPLY NOW Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful. INDIND Industry Key Words: Import Operations, Customs Clearance, International Trade, Logistics Management, Supply Chain, Freight Forwarding, Sea Freight, Air Freight, Import Compliance, Customs Regulations, Cargo Handling, Import Documentation, Duty and Tax Management, Incoterms, Dangerous Goods, Licensable Goods, Hazardous Materials, Import/Export Compliance, Shipment Coordination, Import Billing &amp; Job Costing, Regulatory Compliance, Freight Pricing and Negotiation, Warehousing and Distribution, Vendor Management, Risk Management, Customer Relationship Management (CRM), Supply Chain Optimization, Operational Efficiency, Global Trade Compliance, Customs Duty Classification, Trade Agreements, International Logistics, Cross-Border Transportation, Process Improvement, EDI Systems.

Senior Import Operations Consultant

Please note this is a training course and fees apply What is the Business Analysis Placement Programme? Our Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position. This programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative with the average Business Analysts salary in the UK being around 52k pa. What does a Business Analyst do? A Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification. To succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication. You should be somebody who can work well alone but when needed be able to integrate well into a team. The role will generally include:- <ul> <li>Analysing elements within the business or the whole business</li> <li>Making evaluations of all available data</li> <li>Identifying problems and looking at potential improvements</li> <li>Making a feasibility study in proposed improvements</li> <li>Present your acquired information within a business case to the company or organisation.</li> <li>Implement any agreed or necessary changes, to increase the efficiency of the organisation or business.</li> </ul> Industry demand for Business Analysts Demand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world. Business Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden. All businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of 100k pa. How we help you get you first role We specialise in working with candidates who wish to start or transition into a Business Analyst career. How do we do this? 1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level. 2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews. 3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills. Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available. Finances To accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms. What next? To get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you. Typical Salaries <ul> <li>Administrator/Support: 28,000</li> <li>Junior Business Analyst: 32,000</li> <li>Change Analyst: 37,000</li> <li>Systems Analyst: 42,000</li> <li>Business Analyst: 52,000</li> <li>Senior Business Analyst: 60,000+</li> </ul>

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