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We are seeking an experienced Infrastructure &amp; Security Analyst to join our IT team. This is a hands on role requiring strong technical expertise across Microsoft cloud and on premises infrastructure, with a particular focus on Azure, Entra ID, Intune, and enterprise security platforms. This is a hybrid position with some on site presence required at our flagship HQ in Worthing. What You'll Be Doing: <ul> <li>Provide 2nd/3rd line technical support for infrastructure and security services</li> <li>Act as a first point of escalation for the IT Service Desk team</li> <li>Manage and support Active Directory and Entra ID (identity and access management, group policies, conditional access, authentication methods).</li> <li>Configure, deploy, and support devices and applications via Microsoft Intune, including application packaging, compliance policies, and device management.</li> <li>Investigate, triage, and respond to security incidents using Microsoft Defender XDR and Microsoft Sentinel.</li> <li>Conduct proactive monitoring and maintenance of infrastructure and security systems, ensuring stability, compliance, and performance.</li> <li>Work with vulnerability management tools to identify, assess, and remediate risks.</li> <li>Collaborate with project teams to deliver new solutions and enhance existing services.</li> <li>Maintain clear documentation of systems, processes, incidents, and changes.</li> <li>Contribute to the continuous improvement of IT and security operations, recommending enhancements where appropriate.</li> </ul> What Experience &amp; Skills You Need: <ul> <li>Proven experience in an Infrastructure or Security Support or Analyst role (not entry level).</li> <li>Strong knowledge of Microsoft Azure (compute, storage, networking, RBAC).</li> <li>Hands on experience with Active Directory &amp; Entra ID (hybrid identity, conditional access, MFA).</li> <li>Practical knowledge of Intune (device enrolment, configuration profiles, application packaging/deployment).</li> <li>Experience with Microsoft Defender (Endpoint, Office 365, Identity) and Microsoft Sentinel (incident analysis, KQL queries).</li> <li>Good understanding of ITIL processes (incident, problem, change management).</li> <li>Experience providing second and third line support within a complex IT environment.</li> <li>Strong troubleshooting and analytical skills.</li> <li>Excellent communication skills, with the ability to explain technical issues to both technical and non technical stakeholders.</li> </ul> What We Can Offer You: <ul> <li>Private Healthcare (access to remote GP &amp; Counselling) for peace of mind</li> <li>On site Parking for convenience and cost efficiency</li> <li>Annual Wellbeing Reimbursement to care for your mind and body</li> <li>Pension Plan to secure your future</li> <li>Cycle to work Scheme to stay active and eco friendly</li> <li>Enhanced Parental Pay to support new families</li> <li>Referral Bonus to benefit from recommending talent</li> <li>Proactive and self motivated, with a continuous improvement mindset.</li> <li>Strong problem solving ability and a structured approach to incident response.</li> <li>Collaborative team player who can also work independently.</li> <li>Able to prioritise effectively in a fast paced environment.</li> </ul>

IT Infrastructure & Security Analyst

A forward-thinking organization in Chichester is looking for a proactive IT professional to support and maintain their corporate network and server infrastructure. The ideal candidate will have 3-5 years of experience in network/infrastructure support, with strong communication skills and a focus on continuous improvement. Responsibilities include monitoring IT infrastructure, responding to user support requests, and managing IT documentation. This role offers various employee benefits and career development opportunities.

2 IT Infrastructure & Networking Permanent Jobs