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This role focuses on the architecture and technical design of our customer experience (CX) solutions. This includes alltouchpoints across the customer journey, from initial contact to ongoing support, and spans various channels such as voice,web, chat, and mobile. Delivering a seamless and positive CX is crucial for maintaining our market-leading position and driving customer loyalty.Main Tasks:The Technical Architect will play a key role in defining and delivering the technical strategy for our CX solutions. Thisincludes:• Designing and documenting solutions that are customer-centric, scalable, and integrated across various channels.• Selecting and integrating appropriate technologies to enhance the customer journey.• Providing technical leadership and guidance to development teams.• Ensuring adherence to architectural principles and standards.• Collaborating with stakeholders across the business to understand their needs and translate them into technical solutions that improve CX.• Ensure colleagues involved in design activities (eg Business Analysts, Technical Architects) are following best practice design principles in line with the company architectural strategyPurpose of the role:• Define and maintain the technical architecture for our CX solutions.• Design and document solutions for new CX initiatives and enhancements.• Evaluate and select appropriate technologies to enhance the customer journey.• Integrate various platforms and systems, including Genesys, HCL Volt MX, and Google Cloud.• Provide technical guidance and support to development teams.• Ensure adherence to architectural principles and security standards.• Collaborate with stakeholders across the business to gather requirements and feedback.• Monitor and optimize the performance and effectiveness of CX solutions.• Stay up-to-date on emerging technologies and trends in the CX space.Requirements:• Proven experience as a Technical Architect for CX solutions.• Strong understanding of CX principles and best practices.• Experience with Unified Communications platforms (Genesys preferred).• Hands-on experience with Multi-Experience Development Platforms (HCL Volt MX preferred).• Strong understanding of web technologies, including HTML, JavaScript, React, and CSS.• Experience with API gateways (Apigee preferred) and serverless technologies.• Hands-on experience with Google Cloud Platform (GCP) and related services.• Familiarity with Java and database technologies.• Experience with IAM tools (Auth0 preferred) and authentication/authorization protocols.• Knowledge of monitoring tools (Datadog preferred) and performance optimization techniques.• UML documentation• Data Modelling / Design• Architecture frameworks (e.g Togaf)Benefits:<ul><li>Competitive salary and bonus scheme</li><li>Hybrid working</li><li>Rentokil Initial Reward Scheme</li><li>23 days holiday, plus 8 bank holidays</li><li>Employee Assistance Programme</li><li>Death in service benefit</li><li>Healthcare</li><li>Free parking</li></ul>At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.&nbsp;

Manor Royal Business District

Technical Architect - Customer Experience: Rentokil

Vacancy NameIT Service Support ManagerVacancy NoVN1893Employment TypeFull-TimePrimary Work LocationPeople's Partnership - Manhattan Building, CrawleyDescriptionIT Service Support Manager About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Responsible for overseeing the day-to-day operations of the IT Service Desk and IT Application Support teams, ensuring the delivery of high-quality first-line and second line support to all users across the organisation. The manager leads a team of Application Support engineers and Service Desk Analysts ensuring the stability, performance and usability of business-critical applications and services, coordinating with internal stakeholders and working closely with third-party vendors. • Manage the daily operations of the IT Service Desk, ensuring efficient handling of incidents, service requests, and queries. • Ensure consistent application of ITIL processes such as Incident Management, Asset Management, Request Fulfilment, and Problem Management. • Act as an escalation point for complex or high-impact application issues. • Ensure root cause analysis is conducted for recurring problems and that permanent fixes are implemented. • Support internal and external audits by providing evidence and documentation as required. • Lead, mentor, and develop team to deliver exceptional support. • Engage in annual financial planning cycle and ensure delivery within allocated budget What we’re looking for: • Proven experience managing an IT Service Desk on similar support function • Proven ITIL Service Management exposure • Experience with ITSM Tools (e.g. ServiceNow) • Strong leadership, communication, and stakeholder management skills. • Familiarity with ISO27001 compliance and audit requirements • Proactive and adaptable, with a continuous improvement mindset. • Knowledge of Microsoft 365, Active Directory, and common enterprise applications. What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Subsidised restaurant in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

IT Service Support Manager: People's Partnerhsip

Location: Crawley, United KingdomThales people architect solutions at the heart of the defence-security continuum. Interoperable and secure information and telecommunications systems for defence, security, and civil operators, are based upon innovative use of radiocommunications, networks, and cybersecurity. We are ground breaking new digital technologies such as 4G mobile communications, cryptography, cloud computing and big data for use in physical protection systems, and critical information systems.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.Embedded Software Engineer- HF CommsCrawley (Minimum 3 days onsite)Our Opportunity:At Thales Secure Information and Communication Systems (SIX), we have an exciting opportunity and are looking to recruit an experienced Embedded Software Engineer HF Comms with a focus on HF communications, where you will play a crucial role in the development of innovative embedded software solutions.You will collaborate with the technical leadership to design, implement, and support high-quality software that meets current engineering standards and delivery practices. The role and overview of key responsibilities:<ul><li>Development of HF communications for radios, modems and power amplifiers.</li><li>Conduct debugging and testing of software for optimal performance in embedded systems.</li><li>Deliver fully tested, maintainable software in line with defined project objectives.</li><li>Contribute to the production of clear and traceable design specifications for new or modified functionality.</li><li>Ensure compliance with governance policies, secure coding practices, and design review procedures.</li><li>Report progress regularly to the Software Lead and Software Engineering Delivery Manager, supporting team delivery goals.</li></ul>About You:We would love to hear from you if have:<ul><li>Genuine interest in HF communications with aspirations to innovate in this field</li><li>Strong experience in developing software for embedded systems using modern C++ (11 onwards minimum) and Python (for testing)</li><li>Proven capability in the development of test harnesses and the design and implementation of automated tests within CI/CD environments</li><li>Proven experience with commonly used tools and libraries, including Boost and standard C++ STL components</li><li>Familiarity with communication protocols such as WebSockets, SNMP, and Serial interfaces</li><li>Experience working within Linux environments</li><li>Working knowledge of Agile practices such as Scrum, including toolchains like JIRA</li><li>Proficiency in using Microsoft Office for technical documentation and communication</li></ul>Desirable:<ul><li>Experience in multi-process and multi-threaded software development</li><li>Full development lifecycle experience, including requirements capture, design, implementation, testing, integration, verification and validation </li><li>Experience developing low-level drivers and working with embedded systems or hardware components</li><li>Knowledge of RTOS and Buildroot</li><li>Experience in using modern build systems, automated using Make</li><li>Familiarity with UML and Rhapsody, ideally for automated code generation</li><li>Hands-on experience with GIT/Bitbucket for version control and configuration management</li><li>Experience configuring and maintaining CI pipelines using Jenkins or similar automation platforms</li><li>Familiarity with static analysis and code quality tools, e.g. Coverity, SonarQube</li><li>Understanding of secure coding standards and safety/security-critical development requirements for C++. </li><li>Experience using CxxTest unit test framework integrated into the broader build and delivery workflow.</li></ul>Security Clearance statement:&nbsp;Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires you to be a UK National and achieve Security Clearance (SC) without any caveats. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. If approved by the MOD, a dual national from a Non-ITAR country may be considered. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks.What we can offer:We are committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you will have a myriad of opportunities within our diverse, global organisation.FlexibilityYour health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.The Work EnvironmentAt Thales, we believe in flexible SMART working and have the expectation this role will be delivered through a combination of remote and office based collaborative working. When working in the office, you will be based at the largest Thales site in the UK, featuring access to a wide variety of resources including manufacturing, environmental and electromagnetic test facilities and specialised laboratories. The modern site includes a subsidised restaurant, a café, break out spaces, bicycle storage facilities and more.Benefits at ThalesAlongside a competitive base salary, we offer a variable compensation plan bonus and benefits package, which includes;<ul><li>Half day every Friday, usually finishing around 13:00pm</li><li>Hybrid working</li><li>Pension Scheme</li><li>28 days annual leave (Plus Bank Holidays)</li><li>Life Cover</li><li>Progression and Development Opportunities</li><li>24/7 Employee Assistance Program and access to mental wellbeing app</li><li>Employee discount shopping schemes on major brands and retailers</li><li>Development focused targets and relocation support can be provided if required along with a variety of learning, development and career enhancement opportunities.</li></ul>Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales.#LI-RS1In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact <a href="mailto:resourcing.ops@uk.thalesgroup.com" target="_blank">Resourcing Ops</a> for mid to senior roles, or the <a href="mailto:suppearlycar@uk.thalesgroup.com" target="_blank">Early Careers Team</a>&nbsp;for graduate and apprentice roles.Great journeys start here, apply now! &nbsp;

Embedded Software Engineer- HF Comms: Thales

Location: Crawley, United KingdomThales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.Location: Crawley with some travel to TemplecombeAre you ready to take your engineering career to new heights? Join our established Systems Engineering organisation and play a leading role in shaping the future of military aerospace technology.As a Senior Systems Engineer in Flight Avionics, you’ll be at the forefront of developing and delivering cutting-edge products and programmes to a diverse range of customers. From next-generation Tactical Mission Management Systems to advanced cockpit display and navigation solutions for military helicopter platforms, your work will directly impact mission success.<h3>Key responsibilities:</h3><ul><li>Capture and manage system requirements.</li><li>Create solution, functional, and physical architectures including modelling and prototyping.</li><li>Collaborate with customers and prepare technical documentation.</li><li>Manage suppliers through technical statements of work.</li><li>Develop and execute integration and test specifications on target platforms.</li><li>Contribute to safety and airworthiness certification.</li><li>Lead technical direction for assigned projects.</li><li>Coordinate with engineering functions and support delivery of projects.</li><li>Advise on architectural system developments.</li></ul><h3>What we’re looking for:</h3><ul><li>Team player who thrives in multi-disciplinary environments and champions inclusiveness.</li><li>Problem solver who asks the right questions, brings fresh ideas, and adds real value.</li><li>Self-starter who manages their workload effectively while contributing to wider organisational goals.</li><li>Passionate learner eager to embrace new skills, technologies, and self-development.</li><li>Technical leader capable of guiding project direction and supporting colleagues in their growth.</li></ul><h3>Desired skills &amp; experience:</h3><ul><li>Degree in Engineering, Science, or related field (or equivalent training/experience).</li><li>Strong communication skills with the ability to explain complex technical problems clearly.</li><li>Knowledge of Systems Engineering processes and lifecycles.</li><li>Experience in requirements capture/management (e.g. DOORS) or system architectural modelling.</li><li>Military aerospace knowledge is a plus, but not essential.</li><li>Quick learner who can grasp system scope and component interactions rapidly.</li></ul>Why join us? This role offers exciting opportunities for growth, learning, and progression within a dynamic organisation. You’ll be part of a team that values innovation, collaboration, and diversity—while working on projects that truly make a difference.#LI-SW1In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact <a href="mailto:resourcing.ops@uk.thalesgroup.com" target="_blank">Resourcing Ops</a> for mid to senior roles, or the <a href="mailto:suppearlycar@uk.thalesgroup.com" target="_blank">Early Careers Team</a>&nbsp;for graduate and apprentice roles.Great journeys start here, apply now! &nbsp;

Systems Engineer: Thales

Location: Manor Royal Crawley, United KingdomThales people provide armed forces customers with operational advantage at every decisive moment throughout the mission. Defence and armed forces customers rely on us to deliver the full range of defence mission systems solutions at land, sea, and air. Our platforms extend across the battlespace including Above and Sonar, Electronic Combat, and Intelligence, Surveillance and Reconnaissance systems.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.Configuration Management AdministratorCrawley -Hybrid (Minimum 3 days onsite)Are you an inquisitive individual that has a passion for configuration management and integration? Do you have an interest in System Engineering and Analytics? Are you looking for your next challenge with the opportunity to work within a highly regarded team that will support with your learning and development? Then look no further..What the role has to offer:<ul><li>Room and attention to personal development</li><li>Build your talents in another domain of Thales Group, discovering new products, new customers, new country or go to a more complex Solution</li><li>Choose between a technical expertise or a leadership path</li><li>Build an international career within a leading Engineering Group</li></ul>Our OpportunityWe have a great opportunity for a Configuration Management Administrator to join the Thales Underwater systems(UWS) engineering team.As a Configuration Management Administrator within Thales, you will:<ul><li>Be responsible for the registration and release of data managed in configuration</li><li>Verify the integrity, validity and maintenance of records relating to the data, including traceability and history over the entire life cycle Take in charge the verification of the completeness of technical and non-technical data (whether internally and externally)</li><li>Ensure the provision of up-to-date data to the relevant functions</li><li>Record configuration baselines and provide status on identified gaps or omissions</li><li>Translate the decisions of the Configuration Manager into the tool as required</li><li>Be a configuration management tool (PLM) expert and provide support to the project/product team</li><li>Archive obsolete data</li></ul>About YouPROFILE:<ul><li>You graduated with a Higher National Certificate (HNC) or a Higher National Diploma (HND) and have experience in configuration management processes</li><li>You are a communicator and a team player: you are willing to help and establish strong relationships with the rest of the team</li><li>You are said to be methodical and meticulous, with a keen eye for details and advanced organizational skills</li><li>You are proactive</li></ul>COMPETENCIES:<ul><li>You are able to understand configuration management processes and tools through the prism of contractual requirements and stakeholders’ needs</li><li>You foster continuous improvement and encourage a culture of feedback</li><li>You are able to multi-task and prioritise without requiring regular direct supervision</li><li>You can support the team with your good knowledge of configuration management tools &amp; practices, as well as that of the Product Lifecycle Management domain (tools, technical data, reporting)</li><li>You have the ability to establish and meet deadlines</li><li>You understand the importance of data integrity</li></ul>Security Clearance statement &nbsp; Due to the nature of the work that we do at Thales, many of our roles are subject to security restrictions. This role requires you to be a sole UK National and achieve Security Clearance (SC) without any caveats. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. Please visit the UKSV website for further guidance. To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. In some circumstances, a minimum of 3 years’ residence in the UK over the last 5 years may be accepted, with additional overseas checks.For further details of the evidence required to apply for Baseline and Security Clearance please refer to the National Security Vetting (NSV) Agency - <a href="https://www.gov.uk/government/organisations/united-kingdom-security-vetting" target="_blank">United Kingdom Security Vetting - GOV.UK (www.gov.uk)</a>What We Can OfferWe’re committed to giving you opportunities to be your best. We believe in embracing the passion and potential of our people, and to achieve this we offer market leading training, development and experiences, along with the opportunity to be mentored and coached by some of the smartest minds in the industry. We hire from within as our first priority, so you’ll have a myriad of opportunities within our diverse, global organisation.Flexibility:Your health and well-being matter to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, hybrid working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.Benefits at Thales:Alongside a competitive base salary, we offer a benefits package, which includes;<ul><li>Half day every Friday, usually finishing around 13:00pm</li><li>Hybrid working</li><li>Pension Scheme</li><li>28 days annual leave (Plus Bank Holidays)</li><li>Life Cover</li><li>Progression and Development Opportunities</li><li>24/7 Employee Assistance Program and access to mental wellbeing app</li><li>Employee discount shopping schemes on major brands and retailers</li><li>Development focused targets, along with a variety of learning, development and career enhancement opportunities.</li></ul>Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales.#LI-RS1In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact <a href="mailto:resourcing.ops@uk.thalesgroup.com" target="_blank">Resourcing Ops</a> for mid to senior roles, or the <a href="mailto:suppearlycar@uk.thalesgroup.com" target="_blank">Early Careers Team</a>&nbsp;for graduate and apprentice roles.Great journeys start here, apply now!

Configuration Management Administrator: Thales

Required as soon as possible&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Senior Network Administrator(full time, full year)At Roedean, we are dedicated to providing a world-class education that inspires and empowers girls aged 11-18 to achieve their full potential. Our stunning cliff-top location overlooking the sea, combined with our rich heritage and commitment to academic excellence, makes Roedean a truly unique and inspiring place to learn and work. We are proud of our inclusive and supportive community where every student is encouraged to pursue their passions and develop the skills they need for future success.The Senior Network Administrator will be responsible for the stability, performance and strategic growth of Roedean’s network infrastructure.&nbsp; This includes managing daily operations, executing system upgrades, delivering high-level support throughout the school and actively contributing to the IT strategy, budgeting and future infrastructure planning alongside the IT Manager.&nbsp;We are seeking a talented individual with a proven record as a Network Administrator or equivalent position managing complex infrastructure environments.&nbsp; The successful candidate will have an expert understanding of network architecture, including LAN/WAN and WLAN and in-depth knowledge of core networking protocols such as VLANs, TCP/IP, routing and switching.&nbsp;Salary based on Roedean NTS Points 27 – 29.&nbsp; Actual salary £35,205 - £37,555.&nbsp;We welcome your interest in being part of our journey at a time of continued developmentRoedean is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.&nbsp; &nbsp;Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS).The post is exempt from the Rehabilitation of Offenders Act 1974.&nbsp; The School is therefore permitted to ask job applicants to declare all convictions and cautions on a self-declaration form in advance of attending an interview (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children.Applications should be made via the My New Term Application Form.&nbsp; This can be found by clicking the ‘Apply Now’ button on our website&nbsp; (<a href="http://www.roedean.co.uk/Vacancies" target="_blank">www.roedean.co.uk/Vacancies</a>).&nbsp; &nbsp;Please note we do not accept CVs.Closing date: 9am, 5 January 2026.&nbsp; &nbsp;Due to the need to appoint quickly we reserve the right to interview and appoint at any time.

Roedean School

Senior Network Administrator (full time, full year)

Location: Crawley, United KingdomThales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.2026 Software Engineering Apprentice - Level 6 Digital and Technology Solutions Degree ApprenticeshipStart Date: 07 September 2026Salary: £24,000 per annumEmployee type: PermanentLocation: CrawleyWorking Schedule: Monday – Friday, 37 hours a week (8 hours Monday – Thursday, 5 hours Friday)Are you passionate about engineering? Do you have an inquisitive mind? Do you want to be part of an Apprenticeship Programme that will develop and challenge you? &nbsp;If so, read on to see what Thales has on offer…What the role has to offer:<ul><li>Earn while you learn</li><li>Job specific training experience</li><li>Recognised qualifications</li><li>Permanent role from day one</li><li>Tuition fees for university or approved training providers are fully covered</li></ul>Our exciting Software Engineering Apprentice role will develop your software skills to become a confident, positive and versatile engineer with well-honed technical knowledge. You will support the team to deliver real-world software solutions to deadlines and within budget, with opportunities to get involved across the entire development lifecycle.As a Software Engineering Apprentice you will develop key skills and experience in the following:<ul><li>Programming skills in industry standard languages such as C++ and Java</li><li>Experience of working in multi-disciplined agile environment alongside experienced engineers</li><li>Familiarity with business management tools for managing requirements and formal documentation</li><li>New tools and infrastructure used for the development engineering environment</li><li>Development of secure, quality software solutions that adhere to timescale and budget</li><li>Domain specific knowledge and application of mathematics skills to model and develop real-world solutions across industries, such as aerospace and underwater systems and software defined radio and electronic counter measure systems (dependant on which business area you are aligned to)</li><li>Opportunity to develop creative and bespoke software solutions</li><li>Organisational skills with well-rounded communication and relationship building abilities</li><li>Digital Technologies such as Artificial Intelligence and Data Analytics</li></ul>Apprentice ProgrammeYou will enrol onto the Level 6 Digital and Technology Solutions Degree Apprenticeship at Warwick University, following the Software Engineering pathway. For the duration of this 4 year programme you will combine university studies with practical application, working within our software function in Crawley.This programme is delivered via a block release delivery model, which includes a blend of on campus delivery and remote learning. For the rest of the time you will be working in the business for 4 days per week and will be given 1 day per week to focus on your apprenticeship studies.At the end of the apprenticeship you will be working as a software engineer within one of the Thales UK businesses. Your final qualification will be a BSc in Digital and Technology Solutions, plus the Level 6 degree apprenticeship qualification.Requirements:<ul><li>112 UCAS tariff points at A Level (grades BBC) including grade C or above in Maths and at least 1 other relevant STEM subject (any of Engineering, IT, Computing, Web and Telecoms, Physics, Electronics)</li><li>5 GCSEs grade 9-4 (A-C) including English and Maths</li></ul>Benefits<ul><li>201 hours annual leave (plus a company day and bank holidays)</li><li>Company Pension</li><li>Health Care Cash Plan</li><li>Life Insurance</li><li>Discount Portal</li><li>Performance-related pay uplifts</li><li>80 Hours Volunteering (first two years)</li></ul>Please note, assessment centres for shortlisted candidates will be held between February - May 2026.&nbsp; Induction week for all Graduates and Apprentices will take place from Monday 7 September - Friday 11 September 2026.Closing date: Our applications will close at 11.59pm on Thursday 12 February 2026, this is the only time we will be accepting applications this year. Please note, we will be in contact by the end of February 2026 with details of next steps.PLEASE NOTE THAT ROLES MAY CLOSE EARLIER THAN THE ADVERTISED DEADLINE IF WE RECEIVE A HIGH NUMER OF APPLICATIONS.&nbsp; WE ENCOURAGE YOU TO APPLY AS SOON AS POSSIBLE TO AVOID MISSING OUT ON THIS OPPORTUNITY.Recruitment Process:For further information about our Future Talent recruitment process, including hints and tips, or to connect with a member of the Future Talent Team, a Graduate, or an Apprentice, please visit <a href="https://thales.connectr.co.uk/futuretalent" target="_blank">Thales Future Talent - Connectr</a>.Due to the nature of the work that we do at Thales, all of our roles are subject to security restrictions.&nbsp;All successful candidates must possess the permanent right to work in the UK, and&nbsp;will be required to go through Government security clearance at BPSS Level and to obtain full Security&nbsp;Clearance (SC) in line with the United Kingdom Security Vetting (UKSV) requirements below, prior to starting with us.This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment.&nbsp; Please visit the UKSV website for further guidance.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. As part of the vetting process you will be asked to provide evidence of your identity, eligibility to work in the UK, time spent abroad over the last 5 years, as well as employment and / or educational history.For further details of the evidence required to apply for security clearance please follow this link -&nbsp;<a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/nationa%E2%80%A6" target="_blank">https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/nationa…</a>Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales.In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact <a href="mailto:resourcing.ops@uk.thalesgroup.com" target="_blank">Resourcing Ops</a> for mid to senior roles, or the <a href="mailto:suppearlycar@uk.thalesgroup.com" target="_blank">Early Careers Team</a>&nbsp;for graduate and apprentice roles.Great journeys start here, apply now!

2026 Software Engineering Apprentice - Level 6 Digital and Technology Solutions Degree Apprenticeship: Thales

Location: Crawley, United KingdomIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.2026 End User Support Apprentice – Level 3 IT ApprenticeshipStart Date: 07 September 2026Salary: £24,000 per annumEmployee type: PermanentLocation: CrawleyWorking Schedule: 37 hours a week, Monday – Thursday 8 hours a day, Friday 5 hours (Flexible start time between 07:00 and 09:30)Are you passionate about IT and offering great technical support? Do you have an inquisitive mind? Do you want to be part of an Apprenticeship Programme that will develop and challenge you?&nbsp; Then look no further!We are recruiting an apprentice to work as part of the End User Support Team whilst also undertaking an IT Technician Apprenticeship.What the role has to offer:<ul><li>Earn while you learn</li><li>Job specific training experience</li><li>Recognised qualifications</li><li>Permanent role from day one</li><li>Tuition fees for university or approved training providers are fully covered</li></ul>This role covers IT support to all UK business users on site and involves working on incidents and service requests using the Service Desk tool (Service Now). The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.&nbsp; You will also be involved in stock management, laptop/desktop builds, software deployments and much more!Apprentice ProgrammeFor this position, you will enrol onto a Level 3 IT apprenticeship programme, delivered via a virtual delivery model over an 18-month duration. This programme will provide you with a strong foundation in IT best practice, skills and knowledge. You will learn to diagnose faults, provide technical support to internal customers and learn the tools, processes and policies needed to work within an IT environment. You will be given one day per week in which to focus on your academic studies, with the other four days spent applying your learning in a real-life IT/IS team.Requirements:<ul><li>5 GCSE’s grades 9-4 (A-C) including Maths and English&nbsp;</li></ul>Benefits<ul><li>201 hours annual leave (plus a company day and bank holidays)</li><li>Company Pension</li><li>Health Care Cash Plan</li><li>Life Insurance</li><li>Discount Portal</li><li>Performance-related pay uplifts</li><li>80 Hours Volunteering (first two years)</li></ul>Please note, assessment centres for shortlisted candidates will be held between February - May 2026.&nbsp;Induction week for all Graduates and Apprentices will take place from Monday 7 September - Friday 11 September 2026.Closing date: Our applications will close at 11.59pm on Thursday 12 February 2026, this is the only time we will be accepting applications this year. Please note, we will be in contact by the end of February 2026 with details of next steps.PLEASE NOTE THAT ROLES MAY CLOSE EARLIER THAN THE ADVERTISED DEADLINE IF WE RECEIVE A HIGH NUMER OF APPLICATIONS.&nbsp; WE ENCOURAGE YOU TO APPLY AS SOON AS POSSIBLE TO AVOID MISSING OUT ON THIS OPPORTUNITY.Recruitment Process:For further information about our Future Talent recruitment process, including hints and tips, or to connect with a member of the Future Talent Team, a Graduate, or an Apprentice, please visit <a href="https://thales.connectr.co.uk/futuretalent" target="_blank">Thales Future Talent - Connectr</a>.Due to the nature of the work that we do at Thales, all our roles are subject to security restrictions.&nbsp;All successful candidates must possess the permanent right to work in the UK and&nbsp;will be required to go through Government security clearance at BPSS Level and to obtain full Security&nbsp;Clearance (SC) in line with the United Kingdom Security Vetting (UKSV) requirements below, prior to starting with us.This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment.&nbsp; Please visit the UKSV website for further guidance.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. As part of the vetting process, you will be asked to provide evidence of your identity, eligibility to work in the UK, time spent abroad over the last 5 years, as well as employment and / or educational history.For further details of the evidence required to apply for security clearance please follow this link -&nbsp;<a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/nationa%E2%80%A6" target="_blank">https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/nationa…</a>Thales is an equal opportunities employer and diversity, and inclusion are integral to the success of Thales.In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact <a href="mailto:resourcing.ops@uk.thalesgroup.com" target="_blank">Resourcing Ops</a> for mid to senior roles, or the <a href="mailto:suppearlycar@uk.thalesgroup.com" target="_blank">Early Careers Team</a>&nbsp;for graduate and apprentice roles.Great journeys start here, apply now! &nbsp;

2026 End User Support Apprentice – Level 3 IT Apprenticeship

Configuration Analyst Worthing, West Sussex - Hybrid Full time, Permanent £31,646 per year plus various company benefits As our Configuration Analyst you will play a critical role in the optimisation and continuous improvement of Bluecrests CCaaS Platform and associated customer experience technologies. Working closely with the Configuration Owner, the post holder ensures that all customer contact systems, including voice, live chat, email, WhatsApp, social, dialler, and review platforms are operating efficiently, reliably, and in full compliance with regulatory and business standards. You will monitor and analyse live performance, identify resource, system or process issues, and implement configuration or workflow changes to ensure the best possible experience for our customers and the most efficient use of our resources. This role bridges operational insight with technical delivery, acting as a day to day owner for CCaaS performance, dialler activity, and interaction analytics across all departments. What can we offer you in return? Balance &amp; Support <ul> <li>Annual Leave - Starting with 23 days, increasing to 25 after one year, and rising by one day each year up to 28 days (dependant on contracted hours)</li> <li>Company Sick Pay Scheme</li> <li>Enhanced Family Leave</li> </ul> Learning &amp; Development <ul> <li>Apprenticeship Schemes</li> <li>Career Development Opportunities</li> <li>Bluecrest Academy for Aspiring Managers</li> <li>Leadership Development Programme</li> <li>24/7 Learning Library - accessible for everyone!</li> </ul> Financial &amp; Lifestyle <ul> <li>Salary exchange pension</li> <li>Employee Charity Sponsorship Scheme</li> <li>Retail and Leisure DiscountsHome Office Allowance</li> <li> Protection</li> <li>Employee Assistance Programme</li> </ul> Health &amp; Wellbeing <ul> <li>Discounted Gym Membership</li> <li>Cycle to Work Scheme</li> <li>Four Free Health Assessments per year for yourself, family or friends</li> <li>50% Off Additional Health Tests</li> <li>Life Insurance</li> </ul> After qualifying period &amp; subject to terms and conditions and/or eligibility. Responsibilities System Monitoring and Real Time Management <ul> <li>Maintain real time oversight of all CCaaS modules and customer channels (voice, chat, email, social, WhatsApp, review sites) ensuring service levels are met and maintained.</li> <li>Monitor user performance, queue performance, adherence, occupancy, and routing accuracy, escalating performance risks and service deviations promptly.</li> <li>Apply short term resource adjustments, skill changes, and routing reconfiguration to stabilise performance in real time.</li> <li>Oversee dialler campaign setup, pacing ratios, contact strategy, data loads, and compliance against all Regulatory requirements.</li> <li>Maintain service dashboards and reporting for operations, ensuring visibility of volumes, adherence, and SLA performance.</li> <li>Act as the first line of support for NICE CXone system incidents, troubleshooting faults, and coordinating resolution via Jira tickets and vendor escalation where required.</li> </ul> Workflow &amp; Configuration Support <ul> <li>Support the Configuration Owner in maintaining and improving CCaaS configuration, including IVRs, skills, routing logic, and automation flows.</li> <li>Manage and prioritise all CXone related Jira tickets, ensuring timely updates, accurate categorisation (faults, change requests, enhancements), and clear communication with requestors.</li> <li>Perform daily system checks and coordinate fixes or escalations with internal or vendor support team</li> <li>Execute approved configuration changes and test outcomes before release into Configurationion.</li> <li>Support the integration and maintenance of IVR, WFM, AI functionality, Knowledge base, and Interaction Analytics features, ensuring alignment with operational workflows.</li> <li>Perform daily system checks and coordinate fixes or escalations with internal or vendor support teams.</li> <li>Participate in UAT, version upgrades, and system testing for new releases and enhancements.</li> </ul> Analytics &amp; Insight <ul> <li>Utilise Interaction Analytics (IA) to identify emerging trends, call drivers, sentiment, and repeat contact causes.</li> <li>Provide end of day and ad hoc performance summaries with clear commentary and data driven recommendations.</li> <li>Support the Transformation Lead and Configuration Owner in developing data models and reports for management dashboards.</li> <li>Identify opportunities for automation, self service, or deflection based on IA and operational data.</li> </ul> Continuous Improvement &amp; Governance <ul> <li>Recommend and implement system or process changes that reduce handling time, improve customer satisfaction, or increase occupancy.</li> <li>Ensure dialler and outbound campaigns meet all regulatory requirements, as well as Bluecrest internal policies.</li> <li>Maintain accurate documentation and audit trails of configuration and campaign changes.</li> <li>Contribute to the design and delivery of operational training where changes impact front line teams.</li> <li>Maintain awareness of emerging CCaaS functionality, automation tools, and AI capabilities to support future innovation.</li> <li>Maintain accurate documentation and audit trails of configuration and campaign changes, including Jira logs and change histories.</li> <li>This list of duties is not exhaustive, and the post holder may be required to undertake other reasonable duties comparable with the role as directed by management.</li> </ul>

Configuration Analyst

A global leader in energy solutions is seeking a Senior Manufacturing Engineer in Horsham, UK. The successful candidate will be responsible for developing and maintaining manufacturing processes for lithium batteries. They will collaborate with product engineers, troubleshoot manufacturing equipment, and ensure designs are manufactured effectively. Candidates should have a Bachelor's degree in engineering and 5+ years in a manufacturing environment, with experience in AS9100 and ISO 13485 preferred. This position offers a dynamic work environment with opportunities for innovation.

325 IT & Telecoms Jobs in Boundary Rd, Brighton and Hove, Brighton BN41 1GB, UK