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This role focuses on the architecture and technical design of our customer experience (CX) solutions. This includes alltouchpoints across the customer journey, from initial contact to ongoing support, and spans various channels such as voice,web, chat, and mobile. Delivering a seamless and positive CX is crucial for maintaining our market-leading position and driving customer loyalty.Main Tasks:The Technical Architect will play a key role in defining and delivering the technical strategy for our CX solutions. Thisincludes:• Designing and documenting solutions that are customer-centric, scalable, and integrated across various channels.• Selecting and integrating appropriate technologies to enhance the customer journey.• Providing technical leadership and guidance to development teams.• Ensuring adherence to architectural principles and standards.• Collaborating with stakeholders across the business to understand their needs and translate them into technical solutions that improve CX.• Ensure colleagues involved in design activities (eg Business Analysts, Technical Architects) are following best practice design principles in line with the company architectural strategyPurpose of the role:• Define and maintain the technical architecture for our CX solutions.• Design and document solutions for new CX initiatives and enhancements.• Evaluate and select appropriate technologies to enhance the customer journey.• Integrate various platforms and systems, including Genesys, HCL Volt MX, and Google Cloud.• Provide technical guidance and support to development teams.• Ensure adherence to architectural principles and security standards.• Collaborate with stakeholders across the business to gather requirements and feedback.• Monitor and optimize the performance and effectiveness of CX solutions.• Stay up-to-date on emerging technologies and trends in the CX space.Requirements:• Proven experience as a Technical Architect for CX solutions.• Strong understanding of CX principles and best practices.• Experience with Unified Communications platforms (Genesys preferred).• Hands-on experience with Multi-Experience Development Platforms (HCL Volt MX preferred).• Strong understanding of web technologies, including HTML, JavaScript, React, and CSS.• Experience with API gateways (Apigee preferred) and serverless technologies.• Hands-on experience with Google Cloud Platform (GCP) and related services.• Familiarity with Java and database technologies.• Experience with IAM tools (Auth0 preferred) and authentication/authorization protocols.• Knowledge of monitoring tools (Datadog preferred) and performance optimization techniques.• UML documentation• Data Modelling / Design• Architecture frameworks (e.g Togaf)Benefits:<ul><li>Competitive salary and bonus scheme</li><li>Hybrid working</li><li>Rentokil Initial Reward Scheme</li><li>23 days holiday, plus 8 bank holidays</li><li>Employee Assistance Programme</li><li>Death in service benefit</li><li>Healthcare</li><li>Free parking</li></ul>At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We take pride in being an equal opportunity employer, actively encouraging applications from individuals from all walks of life. Our belief is that everyone irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute.We embrace the differences that make each of our colleagues unique, fostering an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure that your journey with us is accessible if you have any individual requirements we invite you to communicate any specific needs or preferences you may have during any stage of the recruitment process. Our team is available to support you; feel free to reach out to (<a href="mailto:joanna.sharpe@rentokil-initial.com" target="_blank">joanna.sharpe@rentokil-initial.com</a>) if you need anything Be Yourself in Your Application! At Rentokil Initial, we value innovation, but we want to see the real you! While AI can help with structure and grammar, make sure your application shows your true passion and understanding of the role. A personal touch will help you stand out.&nbsp;

Manor Royal Business District

Technical Architect - Customer Experience: Rentokil

Vacancy NameIT Service Support ManagerVacancy NoVN1893Employment TypeFull-TimePrimary Work LocationPeople's Partnership - Manhattan Building, CrawleyDescriptionIT Service Support Manager About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Responsible for overseeing the day-to-day operations of the IT Service Desk and IT Application Support teams, ensuring the delivery of high-quality first-line and second line support to all users across the organisation. The manager leads a team of Application Support engineers and Service Desk Analysts ensuring the stability, performance and usability of business-critical applications and services, coordinating with internal stakeholders and working closely with third-party vendors. • Manage the daily operations of the IT Service Desk, ensuring efficient handling of incidents, service requests, and queries. • Ensure consistent application of ITIL processes such as Incident Management, Asset Management, Request Fulfilment, and Problem Management. • Act as an escalation point for complex or high-impact application issues. • Ensure root cause analysis is conducted for recurring problems and that permanent fixes are implemented. • Support internal and external audits by providing evidence and documentation as required. • Lead, mentor, and develop team to deliver exceptional support. • Engage in annual financial planning cycle and ensure delivery within allocated budget What we’re looking for: • Proven experience managing an IT Service Desk on similar support function • Proven ITIL Service Management exposure • Experience with ITSM Tools (e.g. ServiceNow) • Strong leadership, communication, and stakeholder management skills. • Familiarity with ISO27001 compliance and audit requirements • Proactive and adaptable, with a continuous improvement mindset. • Knowledge of Microsoft 365, Active Directory, and common enterprise applications. What you can expect from us: ● Generous pension contributions with an employer contribution of up to 14% ● Real living wage ● Income protection, critical illness cover &amp; death in service insurance ● Employee healthcare ● Parental and adoption leave ● Learning &amp; development opportunities and study support ● Travel season ticket loans ● Subsidised restaurant in our Crawley office ● Volunteering days and charity payroll giving ● Onsite gym ● Ride-to-Work scheme ● Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.PerksOur people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.Salary Range &nbsp;

IT Service Support Manager: People's Partnership

Location: Crawley, United KingdomThales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.2026 Software Engineering Apprentice - Level 6 Digital and Technology Solutions Degree ApprenticeshipStart Date: 07 September 2026Salary: £24,000 per annumEmployee type: PermanentLocation: CrawleyWorking Schedule: Monday – Friday, 37 hours a week (8 hours Monday – Thursday, 5 hours Friday)Are you passionate about engineering? Do you have an inquisitive mind? Do you want to be part of an Apprenticeship Programme that will develop and challenge you? &nbsp;If so, read on to see what Thales has on offer…What the role has to offer:<ul><li>Earn while you learn</li><li>Job specific training experience</li><li>Recognised qualifications</li><li>Permanent role from day one</li><li>Tuition fees for university or approved training providers are fully covered</li></ul>Our exciting Software Engineering Apprentice role will develop your software skills to become a confident, positive and versatile engineer with well-honed technical knowledge. You will support the team to deliver real-world software solutions to deadlines and within budget, with opportunities to get involved across the entire development lifecycle.As a Software Engineering Apprentice you will develop key skills and experience in the following:<ul><li>Programming skills in industry standard languages such as C++ and Java</li><li>Experience of working in multi-disciplined agile environment alongside experienced engineers</li><li>Familiarity with business management tools for managing requirements and formal documentation</li><li>New tools and infrastructure used for the development engineering environment</li><li>Development of secure, quality software solutions that adhere to timescale and budget</li><li>Domain specific knowledge and application of mathematics skills to model and develop real-world solutions across industries, such as aerospace and underwater systems and software defined radio and electronic counter measure systems (dependant on which business area you are aligned to)</li><li>Opportunity to develop creative and bespoke software solutions</li><li>Organisational skills with well-rounded communication and relationship building abilities</li><li>Digital Technologies such as Artificial Intelligence and Data Analytics</li></ul>Apprentice ProgrammeYou will enrol onto the Level 6 Digital and Technology Solutions Degree Apprenticeship at Warwick University, following the Software Engineering pathway. For the duration of this 4 year programme you will combine university studies with practical application, working within our software function in Crawley.This programme is delivered via a block release delivery model, which includes a blend of on campus delivery and remote learning. For the rest of the time you will be working in the business for 4 days per week and will be given 1 day per week to focus on your apprenticeship studies.At the end of the apprenticeship you will be working as a software engineer within one of the Thales UK businesses. Your final qualification will be a BSc in Digital and Technology Solutions, plus the Level 6 degree apprenticeship qualification.Requirements:<ul><li>112 UCAS tariff points at A Level (grades BBC) including grade C or above in Maths and at least 1 other relevant STEM subject (any of Engineering, IT, Computing, Web and Telecoms, Physics, Electronics)</li><li>5 GCSEs grade 9-4 (A-C) including English and Maths</li></ul>Benefits<ul><li>201 hours annual leave (plus a company day and bank holidays)</li><li>Company Pension</li><li>Health Care Cash Plan</li><li>Life Insurance</li><li>Discount Portal</li><li>Performance-related pay uplifts</li><li>80 Hours Volunteering (first two years)</li></ul>Please note, assessment centres for shortlisted candidates will be held between February - May 2026.&nbsp; Induction week for all Graduates and Apprentices will take place from Monday 7 September - Friday 11 September 2026.Closing date: Our applications will close at 11.59pm on Thursday 12 February 2026, this is the only time we will be accepting applications this year. Please note, we will be in contact by the end of February 2026 with details of next steps.PLEASE NOTE THAT ROLES MAY CLOSE EARLIER THAN THE ADVERTISED DEADLINE IF WE RECEIVE A HIGH NUMER OF APPLICATIONS.&nbsp; WE ENCOURAGE YOU TO APPLY AS SOON AS POSSIBLE TO AVOID MISSING OUT ON THIS OPPORTUNITY.Recruitment Process:For further information about our Future Talent recruitment process, including hints and tips, or to connect with a member of the Future Talent Team, a Graduate, or an Apprentice, please visit <a href="https://thales.connectr.co.uk/futuretalent" target="_blank">Thales Future Talent - Connectr</a>.Due to the nature of the work that we do at Thales, all of our roles are subject to security restrictions.&nbsp;All successful candidates must possess the permanent right to work in the UK, and&nbsp;will be required to go through Government security clearance at BPSS Level and to obtain full Security&nbsp;Clearance (SC) in line with the United Kingdom Security Vetting (UKSV) requirements below, prior to starting with us.This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment.&nbsp; Please visit the UKSV website for further guidance.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. As part of the vetting process you will be asked to provide evidence of your identity, eligibility to work in the UK, time spent abroad over the last 5 years, as well as employment and / or educational history.For further details of the evidence required to apply for security clearance please follow this link -&nbsp;<a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/nationa%E2%80%A6" target="_blank">https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/nationa…</a>Thales is an equal opportunities employer and diversity and inclusion are integral to the success of Thales.In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact <a href="mailto:resourcing.ops@uk.thalesgroup.com" target="_blank">Resourcing Ops</a> for mid to senior roles, or the <a href="mailto:suppearlycar@uk.thalesgroup.com" target="_blank">Early Careers Team</a>&nbsp;for graduate and apprentice roles.Great journeys start here, apply now!

2026 Software Engineering Apprentice - Level 6 Digital and Technology Solutions Degree Apprenticeship: Thales

Location: Crawley, United KingdomIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.2026 End User Support Apprentice – Level 3 IT ApprenticeshipStart Date: 07 September 2026Salary: £24,000 per annumEmployee type: PermanentLocation: CrawleyWorking Schedule: 37 hours a week, Monday – Thursday 8 hours a day, Friday 5 hours (Flexible start time between 07:00 and 09:30)Are you passionate about IT and offering great technical support? Do you have an inquisitive mind? Do you want to be part of an Apprenticeship Programme that will develop and challenge you?&nbsp; Then look no further!We are recruiting an apprentice to work as part of the End User Support Team whilst also undertaking an IT Technician Apprenticeship.What the role has to offer:<ul><li>Earn while you learn</li><li>Job specific training experience</li><li>Recognised qualifications</li><li>Permanent role from day one</li><li>Tuition fees for university or approved training providers are fully covered</li></ul>This role covers IT support to all UK business users on site and involves working on incidents and service requests using the Service Desk tool (Service Now). The work involves logging, troubleshooting, diagnosing and managing incidents through to resolution as well as assisting with Service Requests.&nbsp; You will also be involved in stock management, laptop/desktop builds, software deployments and much more!Apprentice ProgrammeFor this position, you will enrol onto a Level 3 IT apprenticeship programme, delivered via a virtual delivery model over an 18-month duration. This programme will provide you with a strong foundation in IT best practice, skills and knowledge. You will learn to diagnose faults, provide technical support to internal customers and learn the tools, processes and policies needed to work within an IT environment. You will be given one day per week in which to focus on your academic studies, with the other four days spent applying your learning in a real-life IT/IS team.Requirements:<ul><li>5 GCSE’s grades 9-4 (A-C) including Maths and English&nbsp;</li></ul>Benefits<ul><li>201 hours annual leave (plus a company day and bank holidays)</li><li>Company Pension</li><li>Health Care Cash Plan</li><li>Life Insurance</li><li>Discount Portal</li><li>Performance-related pay uplifts</li><li>80 Hours Volunteering (first two years)</li></ul>Please note, assessment centres for shortlisted candidates will be held between February - May 2026.&nbsp;Induction week for all Graduates and Apprentices will take place from Monday 7 September - Friday 11 September 2026.Closing date: Our applications will close at 11.59pm on Thursday 12 February 2026, this is the only time we will be accepting applications this year. Please note, we will be in contact by the end of February 2026 with details of next steps.PLEASE NOTE THAT ROLES MAY CLOSE EARLIER THAN THE ADVERTISED DEADLINE IF WE RECEIVE A HIGH NUMER OF APPLICATIONS.&nbsp; WE ENCOURAGE YOU TO APPLY AS SOON AS POSSIBLE TO AVOID MISSING OUT ON THIS OPPORTUNITY.Recruitment Process:For further information about our Future Talent recruitment process, including hints and tips, or to connect with a member of the Future Talent Team, a Graduate, or an Apprentice, please visit <a href="https://thales.connectr.co.uk/futuretalent" target="_blank">Thales Future Talent - Connectr</a>.Due to the nature of the work that we do at Thales, all our roles are subject to security restrictions.&nbsp;All successful candidates must possess the permanent right to work in the UK and&nbsp;will be required to go through Government security clearance at BPSS Level and to obtain full Security&nbsp;Clearance (SC) in line with the United Kingdom Security Vetting (UKSV) requirements below, prior to starting with us.This role requires Security Clearance (SC). It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment.&nbsp; Please visit the UKSV website for further guidance.To be eligible for full SC, you generally need to have resided in the UK for the last 5 years. As part of the vetting process, you will be asked to provide evidence of your identity, eligibility to work in the UK, time spent abroad over the last 5 years, as well as employment and / or educational history.For further details of the evidence required to apply for security clearance please follow this link -&nbsp;<a href="https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/nationa%E2%80%A6" target="_blank">https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/nationa…</a>Thales is an equal opportunities employer and diversity, and inclusion are integral to the success of Thales.In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact <a href="mailto:resourcing.ops@uk.thalesgroup.com" target="_blank">Resourcing Ops</a> for mid to senior roles, or the <a href="mailto:suppearlycar@uk.thalesgroup.com" target="_blank">Early Careers Team</a>&nbsp;for graduate and apprentice roles.Great journeys start here, apply now! &nbsp;

2026 End User Support Apprentice – Level 3 IT Apprenticeship

A leading luxury crystal brand is looking for a Sales Consultant in Brighton. This part-time role involves providing exceptional customer service, building emotional connections, and showcasing iconic products. Ideal candidates should have a passion for fashion, experience in retail, and a customer-first attitude. Join a global brand focused on sustainability and inclusivity with competitive benefits.

Part-Time Luxury Jewelry Sales Consultant

A leading data solutions company is seeking a Senior Business Systems Analyst to drive data architecture projects. This hybrid role requires 8-12 years of experience in business analysis with a strong focus on data systems. You will bridge the gap between technical teams and business leaders, ensuring clarity and effective communication. Join a supportive culture that values continuous learning and tackle exciting data challenges. Apply now to make your mark in transformative data initiatives.

Focus Group

Senior Data Systems Analyst - Shape Enterprise Data

Overview .NET Developer - Europe's Largest Radio Station Group - BrightonOur client is Europe's largest and most profitable commercial radio group. In order to keep pace with the new digital technologies being developed, they are transforming their stations into interactive brands that can operate across multiple platforms such as online, digital TV and mobile. We are seeking a .NET Developer to join their dynamic .NET / C# team of high performing individuals.Tech stack: .NET Developer, .NET 9, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Programmer, Full Stack Engineer, Architect, .NET DeveloperSkills and training: .NET, .NET Core / ASP.NET MVC, C# and Azure SQL. Our client can provide industry recognised training in: .NET 9, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, SQL Azure and MongoDB.This is an exciting opportunity to work on complex enterprise level .NET / C# software development projects. Our client offers a structured career progression programme, industry recognised training, flexible working hours and home working. These positions are urgent, and our client guarantees to provide feedback on CVs within 24 hours of submission and complete the interview process within 1 week.Location: Brighton, East Sussex, UK / Remote WorkingSalary: £50,000 - £70,000 + Bonus + Pension + BenefitsApplicants must be based in the UK and have the right to work in the UK even though remote working is available.

.NET Developer

Senior Business Systems Analyst Location: Hybrid, UK Experience: 8-12 years Type: Permanent, Full-time Shape the Future of Enterprise Data Architecture Are you a seasoned Business Systems Analyst who thrives at the intersection of data, technology, and business transformation? We're looking for someone who doesn't just document requirements-you uncover insights, bridge technical complexity with business clarity, and drive meaningful change. Join our Change &amp; Transformation team where your expertise in data systems will directly influence how we architect, analyse, and leverage enterprise data to power smarter decisions. What You'll Do Drive Data Model Excellence You'll assess the impact of new data models across our technology ecosystem, identifying ripple effects on systems, tools, and processes. Your technical documentation will guide development teams while your impact assessments will prepare stakeholders for change. Be the Bridge Between Worlds Acting as the vital link between data architects, developers, and business leaders, you'll translate complex technical concepts into clear business language. Your stakeholder management skills will ensure everyone-from C-suite to end users-understands both the 'what' and the 'why' behind our data initiatives. Lead Analysis &amp; Implementation From capturing GUI requirements to creating comprehensive test plans, you'll own the business analysis lifecycle on data-driven projects. You'll map processes, design user experiences through wireframes, and ensure seamless integration across platforms. Who You Are You bring 8-12 years of Business Analysis experience with at least 5 years deeply embedded in data systems and data-driven transformation. You understand relational database design, SQL, and data modelling-not just conceptually, but practically. Your technical toolkit includes enterprise architecture knowledge, API integration experience, and comfort with Azure cloud platforms. You've worked in agile environments where documentation meets iteration, and stakeholder management is an art you've mastered. Most importantly, you possess that rare ability to simplify complexity. You can explain a technical architecture change to a non-technical executive just as effectively as you can challenge a data architect's assumptions. Why This Role Matters This isn't just another BA position. You'll work on cutting-edge data architecture projects that fundamentally reshape how the business operates. Collaborating with high-performing teams across architecture, analytics, and development, you'll see the direct impact of your work on enterprise-wide decision-making. We offer flexible working arrangements, a supportive culture that values continuous learning, and the opportunity to work with some of the most exciting data challenges in the industry. Ready to Make Your Mark? If you're looking for a role where your business analysis expertise drives real transformation-where data models aren't just technical exercises but strategic business assets-we want to hear from you. Apply now and let's discuss how you can shape the future of our data landscape.

Senior Business Systems Analyst

<ul><li>Interim Cyber Security Engineer</li><li>4-6 month contract - immediate start - Inside IR35</li></ul> About Our Client This organisation is a public sector entity that plays a critical role in its field. It operates as a medium-sized institution, with a focus on maintaining secure and efficient technological infrastructure to meet its goals. Job Description Primary focus areas will include: <ul> <li>Upgrade of Sentinel workspace environment</li> <li>Optimisation of Sentinel instances across the organisations estate</li> <li>Integration between Sentinel and Defender to the current MS best practice</li> <li>Support the Delivery Lead with meeting the requirements of the Cyber Improvement Programme</li> <li>Working with the other IT Operations teams to ensure minimal disruption through effective planning</li> <li>Deliver and maintain the cyber elements that underpins programme delivery</li> <li>Ensure tasks are prioritised and delivered in accordance with programme requirements.</li> <li>Provide technical subject matter expertise for the programme.</li> </ul> The Successful Applicant A successful Cyber Security Engineer should have: <ul> <li>Strong knowledge of cyber security principles and practices.</li> <li>Experience with MS Defender and Sentinel</li> <li>Experience working with IT systems and networks in a professional setting.</li> <li>Familiarity with public sector security regulations and compliance requirements.</li> <li>Proficiency in identifying and mitigating security risks effectively. </li><li>Ability to analyse and address security incidents promptly.</li> <li>Excellent problem-solving and critical-thinking skills.</li> <li>Relevant certifications in cyber security or related fields.</li> </ul> What's on Offer <ul> <li>Daily rate: £550 to £650.</li> <li>Interim position - hybrid nature</li> <li>Opportunity to work within a collaborative and professional technology team.</li> <li>Chance to contribute to the security of an essential organisation.</li> </ul> If you are a skilled Cyber Security Engineer and are looking for an exciting role, we encourage you to apply today

Cyber Security Engineer

Site Reliability Engineer at N Consulting Ltd Job title: Site Reliability EngineerJob location: Hove, UKJob mode: HybridJob type: FTCJD:SRE will play a pivotal role in driving the modernization of IT operations by implementing observability practices and automating toil. This position requires a deep understanding of Site Reliability Engineering (SRE) principles, modern observability tools, and automation techniques to ensure scalability, reliability, and efficiency in IT systems. This role requires a strategic thinker with hands-on expertise who can lead modernization efforts while fostering a culture of reliability and innovation.Primary Responsibilities:<ul><li>Work closely with Product Engineering team and implement strategies for modernizing IT operations enhancing observability and toil reduction.</li><li>Architect and deploy observability platforms to monitor system health, performance, and reliability effectively.</li><li>Propose &amp; drive strategies for AI-driven alerting and proactive anomaly detection to reduce MTTD &amp; MTTR.</li><li>Develop and enforce SRE best practices, including Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets.</li><li>Establish &amp; create AIOPS roadmap for improving operational efficiency.</li><li>Lead efforts to automate repetitive tasks (toil) using scripting, orchestration tools, and AI/ML-based solutions.</li><li>Drive toil automation initiatives for automated incident responses &amp; self-healing automation for achieving autonomous operations.</li><li>Collaborate with cross-functional teams to ensure systems are scalable, resilient, and maintainable.</li><li>Drive incident management and root cause analysis processes through automation, ensuring continuous improvement to enable autonomous operations.</li><li>Partner with engineering, architecture, and product teams to enable shift-left engineering practices ensuring reliability.</li><li>Mentor and guide teams on adopting SRE principles and tools.</li><li>Advocate for a culture of reliability, automation, and continuous improvement across the organization.</li></ul>Key Skills:<ul><li>Strong expertise in implementing Site Reliability Engineering (SRE) principles.</li><li>Advanced knowledge of establishing observability using tools - Dynatrace &amp; Datadog (primary skills).</li><li>Proficiency in automation &amp; scripting using Python &amp;Ansible (primary skills).</li><li>Strong experience with cloud platforms - AWS &amp;Azure (primary skills).</li><li>Solid understanding of containerization and orchestration tools likeDockerandKubernetes.</li><li>Proficiency in cloud native distributed systems &amp; microservices architecture.</li><li>Exposure to AI/ML techniques for predictive analytics and automated problem resolution.</li><li>Familiarity with CI/CD pipelines &amp; enabling automated release &amp; deployment engineering solutions.</li><li>Good to have experience with chaos engineering tools likeGremlinorChaos Monkey and implementing automation frameworks for resilience tracking.</li><li>Ability to manage and prioritize multiple projects in a fast-paced environment.</li><li>Strong interpersonal and communication skills to work effectively across teams.</li><li>Excellent problem solving, analytical thinking, and adaptability.</li><li>Strategic mindset balancing engineering excellence with business priorities.</li></ul>Preferred Qualifications:<ul><li>12+ years of experience in IT operations, SRE, or DevOps roles.</li><li>Proven track record of SRE experience in implementing observability and automation solutions in large-scale environments.</li><li>Certifications in cloud platforms, observability tools &amp; other SRE related areas.</li></ul>

324 IT & Telecoms Jobs in Market St, Brighton and Hove, Brighton BN1 1HH, UK