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Overview At BrightLocal, our mission is simple: empower businesses to grow locally. We do this by making growth simple by removing the complexity of local search marketing, enabling local businesses to rise above their competitors and win new customers. We turn data into action through AI-powered insights, expert guidance, and hands-on support that help businesses make the right decisions.We're looking for an API &amp; AI Product Manager to help shape and deliver BrightLocal's API and AI offerings, enabling both internal product teams and external customers to receive their BrightLocal insights where they need it most. This is a highly collaborative role, focused on turning platform capabilities into usable, scalable, and well-adopted solutions. You'll work closely with Engineering, QA, Infrastructure, Partners, and other Product Managers to ensure our APIs and AI services are implemented effectively, easy to work with, and support broader product goals. As a squad Product Manager, you will also contribute to discovery, prioritisation, and delivery, while being a go-to person for API- and AI-related questions across the business and from customers. This role will suit someone who enjoys working in technically complex areas, is comfortable partnering with specialists, and thrives on enabling others to build great products. What you'll be doing

API/AI Product Manager

Benefits <ul> <li>Free meals</li> <li>Contributory pension scheme</li> <li>Grow your career with our Career Pathways and MyLearning programmes</li> <li>Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits</li> <li>Exclusive travel discounts with TUI, Expedia, and many more</li> <li>Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more</li> <li>Up to 44% off cinema tickets to enjoy your favourite blockbuster</li> <li>Receive cash rewards every time you spend and use them on a wide range of brands</li> <li>Un-wind with us with free wellness, mindfulness and exercise classes</li> <li>You can share all discounts and offers with your friends and families</li> </ul> Responsibilities <ul> <li>Provide guidance and take a strategic approach to organising and managing the business through the team that report to you.</li> <li>Communicate, motivate and guide effectively your management team and catering staff on a daily basis. Set clear operational responsibilities for your management team and monitor their performance against their individual areas of responsibility.</li> <li>Take overall responsibility for both food and health and safety procedures in the college catering department.</li> <li>Promote the unit and act as a Compass Advocate at all times.</li> <li>Proven experience of managing internal and external stakeholders.</li> <li>Ensure all client hospitality is delivered to the agreed standard and seek feedback on the food and service provided.</li> <li>Identify any additional opportunities to enhance/develop the service we provide and discuss with line manager.</li> <li>Be aware of the need to improve the food offered, look at ways to bring innovation and flair so the service does not become repetitive.</li> <li>Operate to the agreed budget, monitor trends and be able to identify corrective action if necessary.</li> <li>Ensure all customer requirements are delivered in line with the expectation.</li> </ul> About the role To organise and supervise the unit in accordance with and to the standards required by Compass Group UK &amp; Ireland, the contract specification and statutory Regulations. To be responsible for the overall efficient and effective management of the unit under your control, providing a quality service. Responsible for overseeing the preparation, cooking and service of food to agreed standards and specification. To ensure the efficient and economic use is made of all resources, including stock, team members and company assets. About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Equal Opportunities Statement Compass Group UK&amp;I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! Location Haywards Heath, United Kingdom

General Manager NEW Compass Group UK Posted yesterday £50,000 per year Haywards Heath Operations

Location: Care for the Carers office, Eastbourne. Hybrid working is available, and the post may include travel within East Sussex Closing date: Monday 12th January 2026 at 12pm We are seeking an experienced digital professional to lead the development of digital solutions enabling Care for the Carers to provide support to more carers across East Sussex. This is a unique opportunity for a strategic thinker and hands on doer to drive transformational change. You will implement online support options for carers whilst streamlining our internal administrative processes, demonstrating tangible impact throughout. You will develop and deliver our Digital Strategy, champion a digital first culture, and ensure smooth transition of digital projects into business as usual operations. We particularly welcome applications from unpaid carers or those with lived experience of caring, although this is not a requirement. Key Responsibilities <ul> <li>Develop Care for the Carers' Digital Strategy to build capacity and deliver increased accessibility to our services, particularly for digital natives and working carers.</li> <li>Identify opportunities for digital solutions enabling growth, including exploring the potential for AI to maximise our capacity to support carers.</li> <li>Lead implementation of the Digital Strategy, completing an audit of IT and digital platforms and overseeing implementation of digital applications.</li> <li>Work alongside system partners to implement a digital carers' pathway, ensuring alignment of digital ambitions.</li> <li>Design and deliver training to develop colleagues' digital skills and confidence, championing a digital first culture.</li> <li>Project manage delivery of the digital strategy, leading execution of multiple digital improvements within budget.</li> <li>Gather user insights to inform data driven decision making and identify analytics tools to monitor digital performance.</li> <li>Put in place mechanisms for digital leadership and project management to continue beyond the lifespan of this post.</li> </ul> Qualifications <ul> <li>QCF Level 6 qualification (degree) in Information Technology/Computer Science or related area.</li> <li>Significant proven track record (3+ years) of delivering successful digital projects within timescales and budget.</li> <li>Significant experience (3+ years) of managing complex and far reaching digital change.</li> <li>Experience of implementation of online self serve support services.</li> <li>Ability to communicate effectively with multiple stakeholders and foster collaboration.</li> <li>Strong strategic and analytical skills, confident in gathering data to drive decision making and measure impact.</li> <li>Strong project management skills, with experience implementing multiple complex improvements.</li> <li>Ability to explain complex technical information to non technical stakeholders.</li> <li>Excellent written and verbal communication skills.</li> <li>Ability to work autonomously, anticipate needs, solve problems and take initiative.</li> <li>Commitment to providing a high standard of service and to the vision and mission of Care for the Carers.</li> </ul> What we offer <ul> <li>25 days annual leave (pro rata) plus 8 public holidays, rising to 29 days after 4 years.</li> <li>3 paid additional days when closed at Christmas.</li> <li>Flexible working hours.</li> <li>Hybrid working (to be agreed at interview).</li> <li>IT equipment provided.</li> <li>Free parking at office.</li> <li>Workplace pension scheme with automatic enrolment.</li> <li>24/7 employee assistance programme, which includes counselling.</li> </ul> Additional Requirements <ul> <li>Use of own vehicle with business insurance in place.</li> <li>Enhanced DBS check will be required (at charity's expense).</li> <li>Current UK resident with proof of right to work in the UK.</li> <li>6 month probationary period.</li> </ul> How to Apply Please download the application form below to apply. You can view further details to support your application, using the links below: Important Note Please note we reserve the right to close this role prior to the stated closing date. Therefore, candidates are encouraged to apply early as applications will be considered as they are received. Interviews are expected to be held via Microsoft Teams. This post is subject to an enhanced DBS check, six month probationary period and satisfactory references.

Digital Development Lead

A charitable organization in Eastbourne is seeking a Digital Solutions Lead to drive the digital transformation and support for carers across East Sussex. The role involves developing a Digital Strategy, implementing online solutions, and leading training for staff. Ideal candidates will have a degree in Information Technology and at least three years of experience in digital project management. A commitment to enhancing service standards and a collaborative mindset are essential for success in this position.

Digital Transformation Lead Hybrid Role

Job Description Are you a Dispensing Optician searching for a new opportunity full of diversity and variety? This might be the perfect role for you! Leightons Opticians and Hearing Care are actively recruiting for an exceptional Dispensing Optician to join our expanding operational team. As part of our Pulse Team you will be involved in a mixture of branch support with additional responsibilities contributing to the learning and development of our practice teams. You will act as an ambassador for the business, leading by example. This is an ideal opportunity for someone who is looking to take the next step in their journey as a Dispensing Optician and take on further responsibilities which include, but are not restricted to, the following.Providing clinical cover to the Leightons estateBeing a unique voice between branches to ensure clinical standards are maintainedInducting new starters to the businessConducting experience days as part of our interview process for new staff membersCreating modules for our online learning system in partnership with the Learning and Development teamProviding on-going training and support to our existing Dispensing OpticiansTravel is a necessity within our Pulse Team, so you must have a full UK driving licence and be comfortable commuting up to a 90 minute from the base branch in Crawley. This is one of the highlights of the role, enabling you to meet a diverse range of Leightons staff members and patients within ever changing scenery.BenefitsWe want to harness your experience to deliver improvements to our business in our constant effort to continually offer outstanding patient care. With all travel requirements being completely reimbursed by the business including the supply of a company car. Salary up to 33,000 depending on experience Health Cash Plan 25 Days Annual Leave (plus public holidays)Company Car (electric/hybrid/petrol)We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect. As part of our zero-tolerance approach to discrimination in any form, you and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).Applicants who have been unsuccessful in the past 12 month should not reapply for the same job role

Mobile Dispensing Optician, Crawley

Trainee Teaching Assistant (SEN)Brighton£450 - £500 per week (salary is depending on experience and/or qualifications)ASAP ongoing (temp to perm)The School and Role:Passionate about education and working with children with SEN? Join Vision for Education as a Trainee Teaching Assistant, providing you valuable experience within school settings. By joining our team you will get the benefits of free training, a dedicated consultant and the backing of a great company to help place you in great schools that can give you the tools necessary to become a great Trainee Teaching Assistant.Roles within schools will vary from supporting students with SEN on a 1:1 basis to whole group intervention. You may be required to assist in the playground on duties throughout the day and help with the running of breakfast/after school clubs. The ideal Trainee Teaching Assistant will have;<ul> <li>A true passion for helping students grow, learn and develop their education</li><li>The ability to work well in a team environment</li><li>A patient and level-headed approach to dynamic situations</li><li>The ability to work during school hours (08 30) times can vary depending on the school</li></ul> Requirements<ul> <li>Be willing to pay for an enhanced DBS check and register with the Update Service.</li><li>Have the right to work within the UK</li><li>Be committed to completing the required training and participating in ongoing CPD.</li></ul> What we offer:As a Trainee Teaching Assistant, part of our team, you benefit from: <ul> <li>Excellent daily rates paid using the PAYE system. </li><li>Guaranteed pay scheme (subject to availability). </li><li>Social and networking events.</li><li>Pension contributions. </li><li>CPD to help with your professional development.</li><li>Access to a dedicated consultant.</li></ul> About us:The Edwin Group is a Top 10 UK-employer in The Sunday Times Best Places to Work 2023. Rated as 'Excellent' by our staff in all categories and recognised as having industry leading and world-class levels of employee engagement across the Group.We are a market-leading education supply agency committed to the development of young people. With branches across the country, we are an employer of choice for high quality educators. We do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community. How to apply:If you are a Trainee Teaching Assistant who can enthuse, motivate and engage learners and would like the challenge of working in a rewarding environment, then we want to hear from you. Apply today via this website, or for more information about this role and other opportunities call us on (phone number removed).

Trainee Teaching Assistant

A leading health screening company in Brighton is seeking a Configuration Analyst to optimize customer contact systems and enhance user experience. This role involves monitoring performance across various channels including voice, email, and social media, while also implementing improvements through data analysis. The position is hybrid and offers a competitive salary of £31,646 alongside comprehensive benefits including generous leave, health assessments, and professional development opportunities.

CCaaS Performance & Configuration Specialist

Configuration Analyst Worthing, West Sussex - Hybrid Full time, Permanent £31,646 per year plus various company benefits As our Configuration Analyst you will play a critical role in the optimisation and continuous improvement of Bluecrests CCaaS Platform and associated customer experience technologies. Working closely with the Configuration Owner, the post holder ensures that all customer contact systems, including voice, live chat, email, WhatsApp, social, dialler, and review platforms are operating efficiently, reliably, and in full compliance with regulatory and business standards. You will monitor and analyse live performance, identify resource, system or process issues, and implement configuration or workflow changes to ensure the best possible experience for our customers and the most efficient use of our resources. This role bridges operational insight with technical delivery, acting as a day to day owner for CCaaS performance, dialler activity, and interaction analytics across all departments. What can we offer you in return? Balance &amp; Support <ul> <li>Annual Leave - Starting with 23 days, increasing to 25 after one year, and rising by one day each year up to 28 days (dependant on contracted hours)</li> <li>Company Sick Pay Scheme</li> <li>Enhanced Family Leave</li> </ul> Learning &amp; Development <ul> <li>Apprenticeship Schemes</li> <li>Career Development Opportunities</li> <li>Bluecrest Academy for Aspiring Managers</li> <li>Leadership Development Programme</li> <li>24/7 Learning Library - accessible for everyone!</li> </ul> Financial &amp; Lifestyle <ul> <li>Salary exchange pension</li> <li>Employee Charity Sponsorship Scheme</li> <li>Retail and Leisure DiscountsHome Office Allowance</li> <li> Protection</li> <li>Employee Assistance Programme</li> </ul> Health &amp; Wellbeing <ul> <li>Discounted Gym Membership</li> <li>Cycle to Work Scheme</li> <li>Four Free Health Assessments per year for yourself, family or friends</li> <li>50% Off Additional Health Tests</li> <li>Life Insurance</li> </ul> After qualifying period &amp; subject to terms and conditions and/or eligibility. Responsibilities System Monitoring and Real Time Management <ul> <li>Maintain real time oversight of all CCaaS modules and customer channels (voice, chat, email, social, WhatsApp, review sites) ensuring service levels are met and maintained.</li> <li>Monitor user performance, queue performance, adherence, occupancy, and routing accuracy, escalating performance risks and service deviations promptly.</li> <li>Apply short term resource adjustments, skill changes, and routing reconfiguration to stabilise performance in real time.</li> <li>Oversee dialler campaign setup, pacing ratios, contact strategy, data loads, and compliance against all Regulatory requirements.</li> <li>Maintain service dashboards and reporting for operations, ensuring visibility of volumes, adherence, and SLA performance.</li> <li>Act as the first line of support for NICE CXone system incidents, troubleshooting faults, and coordinating resolution via Jira tickets and vendor escalation where required.</li> </ul> Workflow &amp; Configuration Support <ul> <li>Support the Configuration Owner in maintaining and improving CCaaS configuration, including IVRs, skills, routing logic, and automation flows.</li> <li>Manage and prioritise all CXone related Jira tickets, ensuring timely updates, accurate categorisation (faults, change requests, enhancements), and clear communication with requestors.</li> <li>Perform daily system checks and coordinate fixes or escalations with internal or vendor support team</li> <li>Execute approved configuration changes and test outcomes before release into Configurationion.</li> <li>Support the integration and maintenance of IVR, WFM, AI functionality, Knowledge base, and Interaction Analytics features, ensuring alignment with operational workflows.</li> <li>Perform daily system checks and coordinate fixes or escalations with internal or vendor support teams.</li> <li>Participate in UAT, version upgrades, and system testing for new releases and enhancements.</li> </ul> Analytics &amp; Insight <ul> <li>Utilise Interaction Analytics (IA) to identify emerging trends, call drivers, sentiment, and repeat contact causes.</li> <li>Provide end of day and ad hoc performance summaries with clear commentary and data driven recommendations.</li> <li>Support the Transformation Lead and Configuration Owner in developing data models and reports for management dashboards.</li> <li>Identify opportunities for automation, self service, or deflection based on IA and operational data.</li> </ul> Continuous Improvement &amp; Governance <ul> <li>Recommend and implement system or process changes that reduce handling time, improve customer satisfaction, or increase occupancy.</li> <li>Ensure dialler and outbound campaigns meet all regulatory requirements, as well as Bluecrest internal policies.</li> <li>Maintain accurate documentation and audit trails of configuration and campaign changes.</li> <li>Contribute to the design and delivery of operational training where changes impact front line teams.</li> <li>Maintain awareness of emerging CCaaS functionality, automation tools, and AI capabilities to support future innovation.</li> <li>Maintain accurate documentation and audit trails of configuration and campaign changes, including Jira logs and change histories.</li> <li>This list of duties is not exhaustive, and the post holder may be required to undertake other reasonable duties comparable with the role as directed by management.</li> </ul>

Configuration Analyst

Job Title - Design Engineer Job Location - Brighton, UK Job ID - 31223 About this opportunity and L3Harris UK L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission critical needs always in mind, our employees deliver end to end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. From 11 UK sites, our team of nearly 1,000 people delivers unique capabilities across space, air, land, sea and cyber for military, security and commercial customers across the UK and worldwide. L3Harris in Brighton are part of Release Systems and the Mission Avionics sector operating in the Aerospace domain. Our mission critical release systems equipment is on most major airborne fighter platforms worldwide, including the F 35, along with other aircraft like the Gripen and Typhoon. Brighton designs, manufactures and tests a large portion of its release systems portfolio. This facility offers 48,500 square feet of manufacturing space for the development of high performance, multi station solutions used to launch air to air and air to ground munitions from bay, wing or fuselage stations. A few of our employee benefits are: <ul> <li>Half day finish on a Friday</li> <li>25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days</li> <li>Private medical insurance with optional family cover</li> <li>Pension scheme of up to 8% employer contribution</li> <li>Life Assurance 4x salary (flexible up to 10x)</li> <li>Group income protection</li> <li>Flexible opt in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme</li> <li>Employee Family Assistance Program providing mental health and wellbeing support</li> <li>Professional membership reimbursement (discretionary)</li> </ul> What the role will involve <ul> <li>Create robust mechanical and electro mechanical design solutions from concept to production.</li> <li>Generate 3D CAD models, detailed drawings, and associated documentation (SolidWorks).</li> <li>Assess design feasibility with respect to functionality, manufacturability, cost, and material selection.</li> <li>Support prototyping, testing, and design validation activities; interpret results and adjust designs accordingly.</li> <li>Develop technical documentation including reports, specifications, and design justification.</li> <li>Collaborate with internal teams (manufacturing, quality, procurement) and external stakeholders (customers, suppliers).</li> <li>Lead or support technical investigations and root cause analysis.</li> <li>Recommend and implement design or process improvements to enhance efficiency and product performance.</li> <li>Provide guidance to less experienced engineers and support design reviews.</li> </ul> What you'll bring <ul> <li>Bachelor's Degree in Mechanical Engineering or a related field, with a minimum of 4 years of relevant engineering experience, or in lieu of degree HNC/HND or equivalent qualification, with 8+ years of directly relevant design engineering Experience.</li> <li>Proficient in 3D CAD (SolidWorks preferred), including part, assembly, and drawing generation</li> <li>Knowledge of engineering principles, GD&amp;T, BS8888, and tolerance stack up</li> <li>Understanding of materials, manufacturing processes, and DFM/DFA principles</li> <li>Experience with PDM and ERP systems.</li> <li>Administration duties within PDM as required by Design Manager if requested.</li> <li>Compile design justifications and undertake appropriate report writing.</li> <li>Excellent time management, able to prioritise workload across multiple projects</li> <li>Ability to interpret and apply customer specifications and design standards</li> <li>Confident in assisting mechanical engineers presenting and defending design decisions internally and externally</li> </ul> Important to know Due to the nature of our work many our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.

Design Engineer

Overview We are looking to strengthen our Construction team with a Commissioning Engineer, Site-based within the Burham Region. You will report directly to the Commissioning Manager and will be managing all commissioning activities ensuring work is undertaken safely in accordance with Company Procedures, specifications, and good working practices. Key responsibilities <ul> <li>Carry out Commissioning Engineers R&amp;R's and deliver schemes in a safe compliant manner.</li> <li>Review and monitoring of MEICA related Project risks.</li> <li>Attend commissioning systems inductions and toolbox talks.</li> <li>Liaise with Design team to ensure plant commissioning requirements are incorporated at design stage and included in appropriate scope of works.</li> <li>Review of design deliverables, including FDS, equipment and instrument lists, P&amp;IDs, control philosophy and telemetry requirements</li> <li>Review and development of Compliance &amp; Commissioning Plans in conjunction with design intent</li> <li>Oversee and sign off FAT and SAT, and process witness tests.</li> <li>Assist in development of initial Commissioning Programme.</li> <li>Attend Progress &amp; Commissioning Meetings</li> <li>Compile commissioning documentation and deliverables.</li> <li>Provide input into Commissioning Strategy Reviews and Documentation.</li> <li>Liaise with sub-contractors regards commissioning deliverables and interfaces.</li> <li>Assist Training Coordinators in compilation of training deliverables and engage in SW Training sessions.</li> <li>Assist O&amp;M Coordinators in compilation and review of O&amp;M Manuals.</li> <li>Distribute Commissioning Log / Daily Diary's and any other information from Engineers.</li> <li>Assist in the preparation of take over reports</li> <li>Liaise with complete scheme delivery team.</li> </ul> Qualifications <ul> <li>Proven electrical commissioning experience</li> <li>Extensive site experience of water &amp; or water recycling operations</li> <li>Practical knowledge of water &amp; or water recycling processes</li> <li>A valid clean UK driving license</li> </ul>

1,533 Jobs in Maresfield, Uckfield TN22, UK