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A global security solutions firm in Maresfield is seeking a Customer Service &amp; Billing Coordinator. The role is crucial for delivering excellent customer service, managing billing, and supporting finance teams. Candidates should possess service invoicing experience, outstanding customer service skills, and competency in Microsoft Dynamics 365. Join a company that values diversity and encourages innovative ideas to create a safer world.

Billing & Customer Service Specialist

Enterprise Architect - Microsoft SME - Up To £86,000 - Hybrid (Two days a week in Nantgarw - Flexible) The Opportunity Yolk Recruitment Public Sector &amp; Not-for-Profit team has partnered with a vital NHS organisation that ensures that our vital frontline services are well resourced and functioning properly. They do incredible work for our healthcare workers across Wales. They are looking for an Enterprise Architect to take a leading role in the organisation, delivering against a number of workstreams, including a large multi-year platform centralisation piece the organisation is currently implementing. The successful candidate will bring an in-depth understanding of Microsoft Systems including pro-code and low-code solutions, and the ability to manage and upskill a team. What the Enterprise Architect will be doing You will be responsible for the development of the enterprise architecture for Microsoft based applications and software development - using your in depth knowledge to influence stakeholders across the organisation, and representing the organisation at technical conferences. <ul> <li>Maximising the use of Microsoft technologies, including Power Platform, Dataverse, NET, and Azure cloud services ensuring cost effectiveness and strategic alignment across NHS Wales</li> <li>Lead the definition and governance of HEIW's enterprise technical architecture</li> <li>Establish and enforce standards for software development and architecture to ensure consistency, best practice, quality, and alignment</li> <li>Leading and developing a high performing team to deliver excellent products and services</li> </ul> What you will bring to the team You will have a strong technical background, with a deep knowledge of Microsoft Systems and how to design digital systems and applications in a cost effective way. <ul> <li>Deep understanding and knowledge of the Microsoft ecosystem, both Low-code and pro-code approaches to system and application development</li> <li>Strong leadership ability - with the ability to engage stakeholders at high level, and develop the skills of the team reporting in to you</li> <li>The ability to take charge of your own workstream, whilst working collaboratively across the business</li> <li>The ability to deliver assurance and governance for key workstreams</li> </ul> Here's What You'll Get in Return The successful Enterprise Architect will be rewarded with; <ul> <li>Salary of up to £86,000</li> <li>Salary increases</li> <li>Fantastic internal progression opportunities</li> <li>Fully funded training opportunities</li> <li>Flexible working arrangements</li> </ul> Think this one's for you If you think this Enterprise Architect opportunity is for you then apply online. Yolk Public Sector &amp; Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&amp;I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

Enterprise Architect

Qualified Electricians (Onsite) required Are you on the lookout for a new role? I've got an opportunity that could be of interest to you.We are looking for qualified Electricians for a large-scale housing project in Lewes East Sussex £220 PER DAY - Immediate start Job role/ Requirements <li>Install and maintain electrical systems, wiring, and fixtures in compliance with regulations.</li><li>Diagnose and repair electrical issues promptly to minimize downtime.</li><li>Perform routine inspections and preventative maintenance on electrical equipment.</li><li>Collaborate with other trades (plumbing, HVAC, construction) to support site operations.</li><li>Ensure compliance with safety standards and maintain accurate records of work performed.</li><li>Respond to emergency breakdowns and provide onsite support when needed.</li><li>Advise management on electrical upgrades, energy efficiency, and cost-saving opportunities.</li><li>Certified electrician with relevant trade qualifications (NVQ Level 3 or equivalent).</li><li>ECS Card / 18th Edition</li><li>Strong knowledge of electrical codes, safety regulations, and best practices.</li><li>Hands-on experience with commercial and industrial electrical systems.</li><li>Problem-solving skills with the ability to work independently under pressure.</li><li>Excellent communication and teamwork abilities.</li> If you have the skills and qualifications please apply directly below to or call #

Electrician (Site based)

Customer Service Manager 12-month contract in the Crawley area - start ASAP Your new company One of the UK's largest housebuilders, known for delivering affordable, multi-tenure housing through both private developments and partnerships.Your new role As the Customer Service Manager, you will provide day-to-day management and support to the Customer Service office and technician teams to provide an exceptional, consistent level of customer service to all local partnerships and open-market sales customers and assist the business in maintaining high customer satisfaction scores. <ul><li>Review all open cases and jobs with each coordinator, discuss any past SLA cases and ensure the coordinator is equipped to ensure service delivery can be maintained.</li><li>Ensure Health &amp; Safety processes are followed to ensure safe working in customers' homes.</li><li>Distribute Subcontractor reports and highlight any non-performance or poor delivery issues.</li><li>Review and oversee all job quotes with the Customer Service Director and manage the invoice payment process through a review of all submissions with the Coordinators.</li><li>Complete a review prior to customers entering their 9-month survey window, to ensure that we are achieving leading customer service standards and performance measures in order to achieve our HBF target.</li><li>Attend escalated complaints to ensure that an amicable solution is reached where required.</li><li>Managing a small team of 2 coordinators.</li><li>50% of the job you will be out visiting our customers across the M23 corridor. </li></ul>What you'll need to succeed <ul><li>Previous experience in Customer Service, leading operations and delivering excellent service to vendors, partners and customers </li><li>A background in Construction/House Building would be advantageous. </li><li>Proven experience with complex customer resolution </li><li>Working with multiple teams in a fast-paced and challenging environment </li><li>Positive mentality and resilience are key. </li><li>Full Driving licence with a willingness to travel</li><li>Previous experience in people management would be ideal.</li></ul>What you'll get in return <li>Competitive basic salary and annual bonus</li><li>Company car, car allowance or travel allowance</li><li>Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service.</li><li>2 Volunteering days per annum</li>What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #

Customer Service Manager

Do you enjoy working in a busy hospital environment? Are you interested in paving the way of how hospitals should run? If so, join our team at Medivet Faygate 24-Hour! Set in acres of rolling woodland and picturesque grounds is our Faygate practice, surrounded by an abundance of wildlife and within reach the South Downs National Park and stunning Jurassic coastline. We have an outstanding reputation for providing market leading care to our patients and their owners, supported by a friendly and welcoming team. We are seeking a Veterinary Surgeon, preferably with a surgical bias and love for orthopaedics to join our dedicated, experienced, friendly and supportive team, where patient care is at the core. This well equipped branch has digital radiography, dental radiography, multiparameter anaesthetic monitors, endoscopy and bronchoscopy, full lab equipment, CT and two theatres. The clinic provides a separate cat waiting area as well as separate cat and dog wards, plus an isolation facility. The ideal candidate would have at least 3 years UK experience. You'll be joining a relatively new and restrctured but experienced, warm and supportive team committed to clinical excellence and continuous improvement. As one of Medivet's 24 hour centres, Faygate also plays a key role in our broader network, offering referral level facilities and opportunities to work on complex and varied cases. For a friendly, informal conversation or more information, please contact . Responsibilities Client care <ul> <li>Deliver exceptional care to clients, each and every day.</li> <li>Deal with any client complaints and concerns raised in the clinic.</li> <li>Ensure the client receives updates regarding patient care following any procedure.</li> <li>For any out of hours (OOH) or enhanced care, ensure the client is updated regarding patient care and wellbeing.</li> </ul> Patient care <ul> <li>Carry out any consultations and procedures.</li> <li>Accountable for patient care and monitoring.</li> <li>Responsible for admissions and discharges for procedures (depending on complexity)</li> <li>Ensure patient records are accurate and up to date.</li> <li>Complete a clinical handover and make arrangements for the transfer of any patient requiring OOH or enhanced care.</li> <li>Responsible for prescribing medication and carrying out dispensing checks.</li> <li>All patient care is carried out under the guidance of the vet/lead vet in line with clinical competence.</li> </ul> Standards and Compliance <ul> <li>Accountable for compliance with all regulatory, practice and operational veterinary and nursing standards.</li> <li>Ensure compliance with health and safety requirements.</li> <li>Ensure the appropriate regulatory, practice and operational veterinary and nursing standards are implemented in the practice.</li> <li>Accountable for compliance with all regulatory and practice standards and agreed ways of working.</li> </ul> Commercial performance <ul> <li>Prepare accurate estimates and costs for clients and ensure payment is made at the same time as the procedure.</li> <li>Take action to minimise debt and support action plans to address any issues with clients.</li> <li>Maximise capacity through the most effective utilisation of clinical skills.</li> </ul> Communications <ul> <li>Hold engaging clinical meetings with veterinary and nursing teams as required.</li> </ul> Clinical leadership <ul> <li>Support and carry out colleague clinical mentoring/ development as required.</li> <li>Pro actively support and share clinical best practice within and across clinics and the wider Medivet community.</li> <li>To continue to deliver exceptional care to clients the Vet and Lead Vet are responsible for mentoring graduates within the clinic. The Nurse and Head Nurse are responsible for coaching the nursing team.</li> </ul> Clinical administration <ul> <li>Accountable for ensuring lab tests are carried out correctly.</li> <li>Escalate any issues to the Practice Manager as required.</li> </ul> Skills, knowledge and experience <ul> <li>Must be an RCVS registered vet surgeon.</li> <li>Able to demonstrate clinical leadership skills.</li> <li>Implementation of a progressive clinical culture.</li> <li>Able to work as part of a team.</li> <li>Experienced in delivering exceptional clinical care to clients and patients.</li> <li>Supports nurse consults and understands how this contributes to the performance and efficient operation of the clinic.</li> <li>Experienced in using coaching and influencing skills to get the best out of each and every colleague.</li> </ul> Our clinics are run by small teams who need to work together effectively to deliver exceptional care to our clients, patients, and colleagues. This means that, from time to time, you may be required to carry out tasks outside your normal duties, where you have the skills, knowledge and experience required.

Veterinary Surgeon

Salesforce Business Analyst (Gatwick &amp; Brighton) We are William Reed.We are a global media group delivering exceptional content through events, digital, data &amp; insight.From agribusiness, ingredients and food processing, to retail, hospitality &amp; fine dining - we provide the inspiration, insight and connections to power our customers' success.We have offices in Gatwick, Brighton and London, UK; Montpellier, France; Singapore and Chicago, US. In line with the Company's current Agile Working Policy, the successful candidate would be eligible to work part of the week from our Gatwick &amp; Brighton offices and to work remotely for the rest of the week. Position Position: Full time - permanentLocation: Gatwick &amp; Brighton / HybridWe are looking for a Salesforce Business Analyst to champion Salesforce in William Reed and work directly with our brands to maximise its value. Reporting to the Salesforce Trainer &amp; Commercial Business Partner and working closely with the Central Salesforce team, the Salesforce Business Analyst will act as a Power User and bridge the gap between the frontline commercial and operation teams and the central team.The Salesforce Business Analyst will play an important role in gathering and translating business requirements, supporting feature development, testing and roll out, training and championing adoption and best practice across teams.What you'll be doing:<ul><li>Acting as a Salesforce Power User across both sales and operations teams, promoting best practices and driving user adoption</li><li>Providing area specific training, guidance, and support to team members to ensure effective use of Salesforce tools and features</li><li>Engaging with sales and operations stakeholders to understand business needs, pain points, and opportunities for improvement</li><li>Translating business requirements into clear, actionable user stories and specifications for the central Salesforce team</li><li>Participating in development planning and prioritisation, UAT, and release testing to ensure solutions meet business expectations</li><li>Championing data integrity and consistency across all Salesforce elements</li><li>Collaborating with sales and operations leadership to ensure reporting and dashboards are accurate, relevant, and provide meaningful actionable intelligence</li><li>Recommending and implementing enhancements that align with evolving business needs</li><li>Proactively identifying barriers and work with the team to suggest remediation activities via process or functional changes</li></ul> Requirements What you'll need:<ul><li>Proven experience in a Salesforce Business Analyst or Salesforce &amp; CRM focused Power User role</li><li>Strong knowledge and experience of Sales Cloud, Media Cloud and CPQ or other revenue cloud platform is essential, with experience using Pardot or Tableau desirable</li><li>Understanding of Salesforce objects, workflows and validation rules, with the ability to maintain reports and dashboards tailored to business needs</li><li>Demonstrated success in effectively translating business requirements into technical specifications and able to clearly communicate and train across technical and non technical audiences</li><li>Excellent communication and presentation skills, with the ability to build strong relationships and collaborate cross functionally, particularly in sales and operations contexts</li><li>Exposure to data analysis, reporting, and dashboard creation using Salesforce tools, with the ability to interpret data, identify trends, and make informed recommendations</li><li>Knowledge of data structures, data integrity principles and CRM best practices</li><li>Demonstrate strong commercial and business acumen, with an awareness of sales and finance processes</li><li>Enthusiastic, self motivated and proactive with the ability to use own initiative and work independently, but also recognise when to seek guidance</li><li>Fantastic time management and organisation skills, with the ability to manage multiple projects and priorities effectively and work to strict deadlines</li><li>Excellent attention to detail to ensure accuracy in requirements, testing and documentation</li><li>Familiarity with tools such as Jira and Confluence for managing requirements and documentation is desirable</li></ul> Other information Company Benefits and Initiatives Include:<ul><li>25 days annual leave in addition to bank holidays - increasing by one additional day after 6 years, up to a maximum of 30 days.</li><li>An additional day of leave for you to take on a cultural celebration day or on your birthday if you like. A day for you! At William Reed, we call this our "MeDay".</li><li>A volunteer day to take for supporting a chosen charity and giving back to the community.</li><li>Opportunity for hybrid working</li><li>Contributory Pension</li><li>Life Assurance Scheme</li><li>Group Income Protection</li><li>Enhanced family friendly leave pay entitlements</li><li>Wellbeing benefits, including: A health care cash plan, Employee assistance programme, Virtual GP service and Access to health &amp; wellbeing resources and tools.</li><li>Cycle to Work Scheme</li><li>Electric Car Scheme</li></ul>Why work for usWe provide a supportive work environment and are committed to maintaining a healthy work/life balance for all of our employees. Working for William Reed means that you will be joining a stable organisation that is committed to developing its employees and brands.We warmly welcome and encourage applications from talented individuals of all backgrounds and characteristics.If you need any support in accessing this opportunity, please do not hesitate to discuss this with us.

Salesforce Business Analyst (Gatwick & Brighton)

Starting salary: £27,519 pro rate (proportionate to hours worked and length of contract) Contract type: Permanent Grade: 2 Location: Arbroath Abbey Working hours: Full time, 35 hours per week, annualised hours (including weekend working and public holidays) Interviews: To be held in person, location to be confirmed. Interview will be held week commencing 26 January 2026. Your role of Visitor Experience Supervisor will be a permanent position. The likely start date for this role is in April 2026. Are you looking for a job that is both fun and unique? You'll get an insight into Scotland's rich history and gain valuable experience in the tourism industry and help bring Scotland's dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland's past and share your passion with international and local visitors who come to the Arbroath &amp; Dundee area. Explore the fascinating stories from Scotland's past and share your passion with international and local visitors who come to Arbroath Abbey, Claypotts Castle, St Vigeans Museum &amp; Edzell Castle during the season. A role that will enable you as part of the Visitor &amp; Community team help visitors create memories to last a lifetime at these fantastic sites. Arbroath Abbey, your base site, burial place of William the Lion who founded the Abbey in 1178, can you tell visitors what family seals are on the Declaration of Arbroath. At Edzell Castle the home of the Lindsays, a gifted, turbulent and tragic noble family who acquired the estate in 1358. What do you know about the Seven Cardinal Virtues, Seven Liberal Arts &amp; the Seven Planetary Deities &amp; how do they relate to the gardens of Edzell. At St Vigeans you may have specialised groups who know more about the Pictish Stones than you do, so what new information can you tell them that they may not notice? Claypotts Castle is a Castle built out of opportunity, the Strachans worked the land &amp; were tenants of Lindores Abbey and were able to take advantage of their new higher status after the Reformation to build this Castle. Do you have practical information to enable visitors to park easily around Claypotts Castle? For more information about the post and information about the team, please access the full job description for this post. Please note that if you don't have Office 365 installed on your device, this can be opened using your browser. Benefits of joining us at Historic Environment Scotland <ul> <li>Enrolment onto a Civil Service Pension scheme - 28% employer contribution</li> <li>25 days annual leave, pro rate (increasing to 30 days after 3 years) + 11.5 public holidays</li> <li>Reimbursement for relevant professional subscriptions</li> <li>Support for further education and personal development</li> <li>Study leave for work related courses</li> <li>Flexible working hours (where appropriate)</li> <li>Free entry to all of our properties (with up to three guests)</li> <li>Free entry to English Heritage, Manx and Cadw properties</li> </ul> Key Responsibilities of this role <ul> <li>Support the Monument Manager in leading a team of Visitor Experience Assistants at your site in delivering exceptional visitor experiences.</li> <li>Work with the Monument Manager to support developing the visitor experience at the site, including contributing to and attending any relevant team meetings.</li> <li>Support the Monument Manager in ensuring the site is properly resourced and assist with any recruitment as required.</li> <li>Ensure compliance with health and safety, fire and security, HR and safeguarding procedures. Ensure health and safety processes and procedures are adhered to.</li> <li>Support the Monument Manager in ensuring that the site is presented in a way to exceed visitor expectations but also act as the first point of contact for any complaints and look to resolve and escalte as appropriate.</li> <li>Support the Monument Manager in team compliance with cash reconciliation, financial compliance, banking and reporting procedures.</li> <li>Support the Monument Manager and DVCM with community engagement activity.</li> <li>Line management responsibility for a team of Visitor Experience Assistants.</li> <li>Work as part of a team to ensure that the Quality Assurance grade is maintained and participate in local action plan delivery.</li> <li>This role requires the postholder to act as keyholder for the site.</li> </ul> Key requirements of the role In order for you to be successful in this post, we will be looking for you to submit a cover letter which addresses how you can meet each of the essential and desirable criteria (in up to 1,200 words), using examples of where you have demonstrated these criteria previously. Please ensure that you provide real life examples for each of the criteria to be considered for this post. You can use examples of how you have met this criteria from your work life, home life, education or volunteer experience. Please read our CV and Cover Letter Guidance first before completing, as you will only be eligible for selection if you use examples of how you meet the essential and desirable criteria. <ul> <li>IT skills and ability to use basic online functions</li> <li>Cash handling experience</li> <li>Passion for delivering the highest standards of customer service</li> <li>Ability to communicate effectively to colleagues at all levels</li> </ul> Find out more about desirable skills and experience in our full job description. We are dedicated to building a workforce which is reflective of diversity within Scotland. We warmly welcome applications from candidates of all backgrounds, regardless of age, race, gender or gender identity, religious beliefs, marital status, sexual orientation, disability, or neurodiversity. In support of our Gaelic Language Plan, we welcome applications from Gaelic speakers. We want every candidate to have the best chance to succeed during the recruitment process. If you require your application in an alternative format, please reach out via email at or call our Head Office at and speak to a member of our People Team. Please note that, at this time, we are unfortunately unable to provide sponsorship as part of the recruitment process, therefore you must have current right to work in the UK to be considered for a post. To submit your application online, please read our 'How to Apply' followed by 'Apply Now' button to begin your application.

Visitor Experience Supervisor - Arbroath Abbey

A National Heritage Organization is seeking a Visitor Experience Supervisor to lead a team in delivering exceptional visitor experiences at historic sites. This permanent position involves managing daily operations, ensuring compliance with safety standards, and supporting community engagement. Ideal candidates will have a passion for customer service and experience in cash handling. The position offers a starting salary of £27,519 with benefits including generous leave and pension contributions.

Heritage Visitor Experience Lead

A global media group is seeking a Salesforce Business Analyst to optimize Salesforce's use across teams. The role involves supporting feature development and driving user adoption through training and collaboration. Candidate must demonstrate experience with Salesforce products, strong analytical skills, and the ability to communicate effectively. This position offers hybrid work options and comprehensive benefits, including extra leave days and wellbeing initiatives.

Hybrid Salesforce Business Analyst & Training Champion

A leading veterinary practice in Faygate is seeking a dedicated Veterinary Surgeon with surgical bias and experience in orthopaedics. You will join a supportive team focused on exceptional patient care in a well-equipped environment. Responsibilities include patient consultations, compliance with health standards, and clinical leadership. Ideal candidates should have at least 3 years of UK experience and be RCVS registered. Competitive package available and emphasis on continuous improvement.

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