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A leading used car marketplace in Brighton is seeking a Customer Service QA Specialist. This role is crucial in ensuring quality across customer interactions such as calls and emails. Ideal candidates will have prior experience in quality assessments, a passion for customer service, and strong attention to detail. You'll work within a supportive team environment focused on coaching and continuous improvement. If you thrive in a fast-paced setting and are results-driven, we'd love to hear from you.

Customer Experience QA Specialist

An exciting opportunity to join us as a General Manager Location: West Sussex Working Days: Monday to Friday - 37.5 hours per week (or hours to suit the business) A quick look at the role: The General Manager will lead and develop the safe, efficient and profitable operation of a long term PFI contract, overseeing a diverse and high-performing service that includes a number of Transfer Stations and Household Waste Recycling Centres, a Materials Recycling Facility and a Transport Team, with a total workforce of approximately 220 employees. The successful candidate will focus on maximising productivity, continuously improving health and safety standards, and driving employee engagement, plant performance and increased recycling and diversion from landfill. Your core responsibilities: <ul> <li>To establish and maintain a strong health, safety and wellbeing culture that delivers continuous improvement. Set achievable targets and monitor progress including the implementation of all company policies and standards.</li> <li>To create, and implement an annual budget and fiscal plan, along with an agreed set of deliverables and objectives for the contract. Monitor and control business unit performance against budget and financial targets and implement tight cost control and identify synergy savings as part of margin improvement.</li> <li>Improve the culture for Environmental Awareness in all aspects of site operations. Monitor compliance and develop achievable targets for improvement including communication of these effectively to the team.</li> <li>To lead, develop, motivate, and maintain an effective management team and ensuring a positive, inclusive work environment. To create a culture of support for operations, maintenance, projects, technical and administration that drives the achievement of business targets and plans.</li> <li>Building an environment for people development and ensuring that such development is appropriately supported and facilitated to demonstrate clear opportunities for succession.</li> <li>To lead, drive and improve employee engagement and morale in line within the business requirements and employee survey feedback.</li> <li>To develop and implement new technologies, processes, and business types in order to enhance contract performance, reduce costs and improve safety standards.</li> <li>To develop strong relationships with the client and associated regional authorities to ensure collaboration, effective change management and compliant operations.</li> <li>Lead specific strategic groups as required and carry out any other such reasonable job-related tasks as the company may require you to undertake from time to time.</li> </ul> Essential requirements for the General Manager role: <ul> <li>Degree in Engineering, Scientific or Management / Finance discipline</li> <li>Experience managing a PFI contract or similar, preferably within a local authority setting.</li> <li>Management of capital and operational budgets</li> <li>Extensive industry experience in technical and operational management roles</li> <li>Understand relevant industry, transport and health &amp; safety legislation</li> </ul> And here's why you'll love it at Biffa. <ul> <li>Competitive salary</li> <li>Employee life cover</li> <li>Ongoing career development, training and coaching - because if you don't grow, we don't grow.</li> <li>Generous pension scheme.</li> <li>Retail and leisure discounts.</li> <li>Holiday and travel discounts.</li> <li>Bike to work scheme</li> </ul> At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 11,000+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull. We believe different ideas, perspective and backgrounds are key to developing a creative and effective working environment which is why you'll find us championing diversity and equality at every turn.

General Manager

An educational institution in Eastbourne seeks a highly organized professional for a key role in providing administrative and secretarial support to leadership. Candidates must have exceptional interpersonal skills, a proactive problem-solving approach, and IT literacy in Microsoft 365. The position entails managing safeguarding matters and supporting the Headmaster's Executive Assistant. The role is crucial for ensuring smooth operations and enhancing the College's reputation. Apply online to join a team dedicated to supporting educational excellence.

Executive PA to Senior Deputy Head (Pastoral) & DSL

A leading education marketing agency in Brighton seeks a Senior Account Manager to enhance client relationships and manage multi-stakeholder campaigns. The ideal candidate will have over three years of experience in the digital advertising landscape, demonstrating strong attention to detail and the ability to lead teams. This role promises creative opportunities and a supportive environment with perks like flexible working hours, private health plans, and team-building activities.

Senior Ad Account Lead - Education & Youth Campaigns

A leading water utility company is seeking a Regional Operational Manager to oversee operations in Sussex. This role requires experience in operational leadership within the water or engineering sectors, as well as strong team management capabilities. Responsibilities include driving performance against regulatory targets and leading a team dedicated to ensuring high-quality water services. Competitive salary with additional benefits such as a car allowance and opportunities for career progression are offered in a collaborative environment.

Sussex Regional Water Operations Leader

Great opportunity for an experienced Operations Manager to join well established business. Reporting to the Managing Director the role will plan, direct lead and motivate transport, warehouse, purchasing, operations people and systems to improve productivity efficiency, service and safety. Developing the operations to support the business strategy and objectives. To maintain the fabric and equipment of the site including buildings and vehicles. The successful applicant will have previous proven experience of working within a similar role managing a warehouse and transport function. Experience of WMS and ERP systems ideal along with good skills in Microsoft Office, leadership, management, communication, running projects and excellent customer service skills. Apply now for more details. salary dependant on experience.

Operations Manager

A leading healthcare staffing agency is seeking an Anaesthetics Consultant in Lewes, UK. The role involves providing exceptional patient care and working with multidisciplinary teams. Candidates must have active GMC registration and prior experience in the UK. Competitive pay rates and dedicated support are offered. This ongoing position requires a professional commitment to quality healthcare delivery and compliance with NHS standards.

Senior Anaesthetics Consultant - Patient-Centred Care

Ready to help us build the future of our workplace experience? Your career as a Workplace Experience Specialist at Booksy gives you the opportunity to become a cultural ambassador, ensuring our teams in the UK and France feel supported, connected, and included, no matter where they work. Working across hybrid environments in the UK (Eastbourne) and France (Paris), you'll be a pivotal self-starter who brings the 'People First' value to life. You won't just be managing facilities; you'll be the person ensuring local customs and employee needs are reflected in every initiative and experience. If you enjoy leading on high-impact employee events, coordinating health and safety initiatives, and being the go-to contact for local benefits, this is an opportunity to truly own your impact and help us foster a fresh, dynamic culture. What you'll be empowered to do: <ul> <li>Lead the planning and execution of engaging virtual and in-person employee events for the UK and France teams, contributing to the global events strategy.</li> <li>Act as the local point of contact for benefits queries, assisting in the coordination and administration of our benefits programs in collaboration with the Rewards team.</li> <li>Host comprehensive health and safety inductions and maintain the relevant compliance documentation and records.</li> <li>Manage local office operations and liaise regularly with building management at our co-working sites in Eastbourne and Paris.</li> <li>Support new employees by hosting local onboarding sessions and managing occupational health referrals.</li> </ul> To ensure you succeed, you'll need: <ul> <li>Minimum 3 years of experience in workplace experience, office/facilities coordination, or HR administration roles (preferably within tech).</li> <li>Demonstrated experience in creating, delivering, and facilitating staff health and safety training sessions.</li> <li>Excellent communication skills in both English and French.</li> <li>Strong event planning, project coordination, and stakeholder management skills.</li> <li>A People First mindset with a passion for culture, wellbeing, and creating positive employee experiences.</li> <li>You will be happy to travel (all covered by Booksy) to both our Eastbourne (UK) and Paris (France) offices when needed, likely once a month on rotation.</li> </ul> A bit about Booksy: A career at Booksy means you're part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we're in the business of helping people thrive and feel fantastic. Working in a rapidly growing and evolving company comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you're a driven self-starter, with initiative and the motivation to grow your career in an environment that's rapidly changing as we scale-up globally, then the chances are that you'll love it at Booksy. Our UK Benefits: <ul> <li>This is a flexible, hybrid position within the UK, we take pride in being a globally distributed team. Largely remote, with occasional travel to our Eastbourne and Paris offices (expensable)</li> <li>A holiday allowance of 25 days + public holidays + your birthday day off</li> <li>Vitality Private Medical Cover (including dental and optical) with self-funded top up options for dependents</li> <li>Access to Worksmile wellbeing app</li> <li>Enhanced salary sacrifice pension scheme. Employee contributes 5% and Booksy matches at 5 %</li> <li>Life assurance (4 x your annual salary)</li> <li>Lifestyle discounts available through Vitality Program</li> </ul> Our Diversity and Inclusion Commitment: We work in a highly creative and diverse it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you require any reasonable adjustments to the interview process, please email us at

Workplace Specialist UK/FR

A leading waste management company in the UK seeks a General Manager to oversee a PFI contract, ensuring safe and profitable operations across various sites. The role involves leading a diverse team, managing budgets, and improving safety and environmental awareness. The ideal candidate will have a degree in Engineering or Management, experience in technical roles, and a thorough understanding of relevant legislation. Competitive salary and excellent benefits are offered, along with opportunities for career development.

Waste & Recycling Operations Leader

A leading trade retailer in Brighton is seeking a Part-Time Sales Assistant to join their team. In this role, you will be the go-to person for trade customers, helping them find what they need. Key responsibilities include assisting plumbers and electricians at the Sales Counter while building strong customer relationships. The position offers excellent training programs and a supportive environment for professional growth. This role promises a fulfilling career with a competitive pay rate of up to £14.34 per hour.

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