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Vice President, Operational Outcomes page is loaded  Vice President, Operational Outcomeslocations: UK - Remote: Worthing - Highdown Housetime type: Full timeposted on: Posted Todayjob requisition id: R16525Management LevelDEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.EQ is a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ. About EQ Shareholder Services Equiniti is undergoing a bold transformation, powered by a dynamic, newly formed leadership team that began their journey in 2025. This Leadership team is steering EQ into the future by leveraging state-of-the-art technology and data-driven strategies to drive customer satisfaction and unlock new growth opportunities. EQ is not just supporting organisations - EQ is revolutionising how it engages with shareholders and manage their corporate lifecycle. From energising shareholder engagement and streamlining stock registers to facilitating seamless ownership transfers, dynamic shareholder meetings and efficient dividend payments, EQ is the backbone of global equity administration.But that's just the beginning. EQ's mission is to digitize every aspect of shareholder interaction, making investments more accessible, transparent and more engaging than ever before. EQ is leading the charge in dematerialisation, empowering issuers and shareholder to embrace a digital-first experience. The acquisition of Notified has supercharged the organization's capabilities in investor relations and communications, making EQ the only global technology partner dedicated to both public relations and investor relations solutions. EQ's commitment to agility and a means they act fast, deliver exceptional service and always put their clients first. The Opportunity The Vice President, Operational Outcomes is responsible for designing and implementing service excellence strategies to enhance customer experience, streamline operations, and improve service delivery. This executive leads cross-departmental initiatives focused on optimizing workflows, reducing service lead times, and increasing operational agility. The role champions digital tools and automation, ensures compliance with SLAs and regulatory requirements, and fosters a culture of continuous improvement across all service lines and geographies. Roles and Responsibilities Design and implement global service excellence strategies Lead cross-functional transformation projects, optimizing workflows and service delivery Promote a culture of continuous improvement and operational agility Analyze service performance metrics to identify inefficiencies and drive data-informed decision-making Coach teams on best practices in service quality, process standardization, and change management Champion digital tools and automation to enhance service efficiency Ensure compliance with SLAs, regulatory requirements, and internal quality standards Foster knowledge sharing and operational consistency across regions Oversee a portfolio of transformation projects, ensuring measurable impact on customer satisfaction and operational performance Serve as the voice of the customer, advocating for client needs at the executive level Job Specifications Bachelor's degree or equivalent in HR, Organizational Development, Business, or related field. Experience in operational excellence, process improvement, or transformation leadership, preferably in financial services, fintech, or complex B2B organizations. Service excellence and operational transformation Data-driven decision-making and analytics Change management and process standardization Leadership of cross-functional teams Strategic consulting and stakeholder management Continuous improvement mindset What We Offer Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10% All Employee Long Term Incentive Plan (LTIP) - Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit. Health and Wellbeing - Employee Assistance Programme: counselling, legal &amp; wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover. Employee discounts - Discounts and cashback at your favourite high street stores through our EQ Wins Platform. Flexible Benefits - The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more. Time Off - Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing. Winning together - Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed. Learning &amp; Development - Investment in LinkedIn Learning for all colleagues.We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity &amp; GAP verification, DBS or Access NI, Credit, Sanctions &amp; CIFAS checks.Our people and platforms connect businesses with markets, engage customers with their investments and allow organisations to grow and transform. Our vision is to help businesses and individuals succeed, creating positive experiences for the millions of people who rely on us for a sustainable future. We provide share registration, deliver services for reward and benefits and develop solutions for customer management in regulated industries. Our work with some of the most significant organisations in the UK and US means we engage with 29 million of their shareholders, pensioners and employees.

Equiniti

Vice President, Operational Outcomes

A prominent religious organization in the United Kingdom is seeking an ordained priest or deacon to serve as the Diocesan Director for Apostolic Life. This role involves leading a dynamic team, overseeing training, and shaping strategic initiatives for ministry development. The ideal candidate will possess strong theological education, proven team leadership, and excellent interpersonal skills. Attractive salary and flexible work arrangements are offered, along with a commitment to safeguarding and promoting welfare in the community.

Director of Apostolic Life & Ministry Development

Are you looking to develop your leadership and management skills within international business? Does the prospect of running a residence full of language students from around the world excite you? If so, EF Education First invites you to join us as Residence Manager and be part of our mission to open the world through education. EF Education First's mission EF Education First's mission is opening the world through education. A career with EF combines the support and opportunity of a large international organization, with the spirit and energy of a small business. We look for thinkers and doers - creative, collaborative, and motivated people who are excited by education, communication, and travel. When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries. In the UK and Ireland, our core presence is felt at our international language campuses and summer schools, where we welcome students from around the world to participate in language learning and cultural exchange. Whoever you are, whatever you are passionate about-we welcome you and encourage you to open the world through education. Your Role Tasked with being in charge of the onsite residence staff; you will create a home from home environment for our international students by assisting your residence leaders in guiding their groups from the unfamiliar to the unforgettable. If you are looking for a hectic yet sociable, fun yet challenging work environment, we would love to hear from you. In return, we offer you a great community in which to work and develop your professional skills. After a summer of working as a Residence Manager, you will leave having created truly amazing memories for your students and will have managed a team of international staff. You will expand your organisational skills to ensure the room allocations are maximised and that our logistics systems are up to date. Responsibilities <ul> <li>Working with the summer management team to deliver an exceptional experience to our students. A live-in position that sees you having the overall responsibility for a hotel/residence and the students/staff who are staying there</li> <li>You will manage room assignments, coordinate arrivals and departures, and ensure a seamless experience for our students</li> <li>You will liaise with residence owners and staff on anything from cleaning, maintenance, to theme events and safety</li> </ul> Requirements <ul> <li>A flexible approach to hours of work undertaken is essential</li> <li>Experience of managing or leading a team desirable</li> <li>Highly motivated, energetic, positive</li> <li>Customer service orientated, friendly &amp; approachable manner</li> <li>Able to remain calm under pressure &amp; to diffuse potentially difficult situations</li> <li>Sensitive to needs of international students living away from home</li> <li>Excellent communicator with students, colleagues, and external clients</li> <li>Attention to detail, organized &amp; thorough</li> <li>All offers are subject to a clear enhanced DBS checkand two references</li> <li>Right to work in the UK on commencement of employment</li> </ul> Why you will love working with EF <ul> <li>Work in a truly international environment</li> <li>Ambition is nurtured and fast traced career enhancement opportunities are provided</li> <li>Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition</li> </ul> EF is committed to safeguarding and promoting the welfare of children and adults and expects all staff and volunteers to share this commitment. References will be followed up and will ask specifically whether there is any reason that the applicant should not be engaged in situations where they have responsibility for, or substantial access to, persons under 18. Upon interview all gaps in CVs must be explained satisfactorily and proof of identity and, where applicable, qualifications will be required. Appropriate suitability checks will be required prior to confirmation of appointment. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, identity, parental status, experience, and everything else that makes you unique. Want to learn more about life at EF? Follow us on social.

Summer Residence Manager

A leading beauty company in the UK is seeking a UK Supply Planner to manage end-to-end supply planning, ensuring optimal product availability. Responsibilities include collaborating with suppliers, resolving supply issues, and coordinating product launches. Ideal candidates have at least 2 years' experience in supply planning within beauty or FMCG sectors and possess strong communication and problem-solving skills. A hybrid work model is offered, along with numerous employee benefits including a yearly bonus, personal development fund, and wellness programs.

UK Supply Planner - Hybrid Role, Launch & Growth Focus

Brighton, United Kingdom Posted on 07/10/2025<ul><li>City Brighton</li><li>Province East Sussex</li><li>Country United Kingdom</li><li>Postal Code BN1</li></ul> About Us Together, and are the world's largest LGBT travel company. Based in Brighton, UK we are always looking for talented and unique individuals to join our team. Job Description Join the Best in Travel Sales - We're Hiring Exceptional Experienced Travel Experts! Are you a travel sales superstar with a passion for turning dreams into itineraries? Do you thrive on delivering incredible customer experiences and smashing your sales targets while doing it? We're not just another travel company, Out Of Office is the global leader in luxury LGBTQ+ travel, where creativity, exceptional service, and unforgettable experiences come together. From the sparkling lagoons of Bora Bora to the icy allure of Antarctica, our team crafts one-of-a-kind, tailor-made journeys for discerning travellers. We are building an elite team of travel experts who want to be the best in the business, so if you've got the skill, the energy, and the drive, we've got the opportunity. Requirements What We're Looking For: You're more than just a travel specialist - you're a creator of unforgettable memories. To join our team, you'll need: <ul><li>Experience: At least 3 - 5 years in the travel industry or your own portfolio of loyal clients. </li><li>Knowledge: A confident understanding of the luxury travel space with insider tips and a well-travelled background (minimum of 2 continents). </li><li>Passion for Service: Exceptional consultative skills and a genuine enthusiasm for building meaningful client relationships. </li><li>Creativity: The freedom to design extraordinary itineraries, from private yachts to exclusive cultural experiences. </li><li>Ready to jump in: Looking for a new challenge and able to hit the ground running at a very busy time of year. </li></ul>What We're Offering: <ul><li>Competitive Salary: Earn £75,000+ OTE with an industry-leading basic plus uncapped commission and performance-based bonuses. </li><li>Outstanding Perks: Regular fam trips to experience the destinations you'll sell, private healthcare, a health and wellbeing program, gym membership, and generous pension contributions. </li><li>Work-Life Balance: Enjoy the flexibility of a hybrid working model with central Brighton offices and work-from-home options. </li><li>Travel Enthusiast Benefits: 25+ days holiday (with incremental increases) and exclusive travel perks and discounts. </li><li>Supportive Culture: Join a dynamic, inclusive, and fun team that values your individuality and expertise. If you have ideas we listen! </li></ul>Join Our Mission: We don't just create travel - we create memories. At Out Of Office, you'll be part of a team that goes above and beyond to redefine luxury LGBTQ+ travel and be part of a company that rewards expertise, champions ambition, and lets you take your career as far as you want to go. Get in touch today!

Experienced Luxury Travel Specialist

A leading automotive marketplace in Brighton is hiring for a B2B outbound sales role. You will drive product adoption among dealerships, engaging clients and managing a diverse portfolio. Candidates should have proven outbound sales experience, strong communication skills, and a proactive approach. The role offers a competitive salary, flexible working options, and a range of attractive benefits to support your growth.

B2B Auto Solutions Specialist Remote & Stock Options

It's an exciting time to be involved in water resources in the UK. In recognition of the considerable challenges that we will face in the future, the industry regulator Ofwat has made the biggest investment in infrastructure since privatisation, with £4 billion to boost water supply and £2 billion for Nature Based Solutions in the recently published draft determination for the period 2025-30. This includes funding for significant solutions to ensure long-term national resilience, security of supply for the future and lowering demand through unprecedented leakage reduction and smart meter installation programmes.Stantec's engagement with water resources planning initiatives across the UK and Ireland has grown significantly since 2020. This has included working on several Strategic Resource Option (SRO) investigations in England and Wales, Water Resource Management Plans (WRMPs), Drought Plans, and WINEP Water Resources schemes. Stantec will continue to focus on this in 2025 and beyond, helping water companies deliver their AMP8 schemes and plan for the future.Our water resources team works with water companies, regulators (such as the Environment Agency and Ofwat), design engineers, contractors, planners, and other stakeholders to help achieve positive outcomes for projects.As a member of our multidisciplinary and collaborative team, you will:<ul><li>Be involved in leading the planning, delivery and implementation of water resource projects, ensuring they adhere to scope, budget, timescale, quality and regulatory requirements.</li><li>Be expected to bring experience to the team and support the development of early career team members in technical areas such as development of WRMPs, Regional Water Resource plans, Drought Plans, water resource modelling, demand management or forecast, options development, optimisation, regulatory environmental assessment (HRA, SEA, WFD etc) and/or development of SROs through the RAPID led gated process.</li><li>Have a client-facing role and a willingness to grow your internal and external networks to achieve positive outcomes for your projects.</li><li>Have experience running commercial projects, bids and proposals within budget.</li><li>Support the wider Water and Environment department when required, complementing the other specialisms within the teams and working flexibly on various projects.</li></ul> About you We welcome people from varied backgrounds (regulatory, water company, academia or consultancy) who have recent experience applying their knowledge of water resources in policy and technical areas. We are looking for people used to working in fast-paced multidisciplinary teams, working closely with their clients, statutory authorities, and other stakeholders. Ideally, you will have had previous involvement in the assessment and development of WRMPs, regional plans, SROs and/or Drought Plans.We are looking for the following areas:<ul><li>Strong experience in water resources-focused projects undertaking: Assessment and development of WRMPs, drought plans and water resources regional plans, development of components of the supply-demand balance, hydrological, hydrogeological and/or water resources assessment, demand forecasting, options appraisal and/or development of risk and uncertainty</li><li>Strong experience in WINEP investigations, Environmental Destination, Water Framework Directive assessments, Permitting and Abstraction licencing, wider catchment management, climate change impact assessments/and options appraisals</li><li>Extensive experience in the water industry</li><li>A degree in a relevant subject, such as geography, geological sciences, environmental science, civil or environmental engineering and preferably hold a postgraduate degree in hydrology, hydrogeology and/or water resources management.</li><li>Actively involved with relevant institutions such as CIWEM, theInstitute of Civil Engineers or the Institute of Water and either chartered or working towards your professional chartered status.</li></ul>Feel free to get in touch to discuss our opportunities, we don't expect people to fulfill the whole set of requirements listed above. We have an interesting, versatile and fast-growing workload within the water resource team that requires a diverse background of skills, experience and knowledge. About Stantec The Stantec community unites more than 32,000 employees working in over 450 locations across 6 continents. We have been working with our clients and communities in the UK for over 150 years. We plan, design, deliver and manage the development and infrastructure needed to support the creation of sustainable, healthy and prosperous communities.Our teams provide effective and relevant solutions, translating our clients' vision into valued consents, deliverable plans for projects and programmes, and efficient designs for delivery, based on technical excellence and deep market insights. We deal with today's challenges, but also keep a fairer, better tomorrow in sight, looking at how we deliver clean growth, support radical changes in our economy and meet the needs of future communities.Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, colour, religion, sex, national origin, age, marital status, genetic information, disability, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with laws and regulations and ensures equitable opportunities in all aspects of employment.Building an inspired, inclusive work environment that attracts, supports, and develops world-class talent is a crucial key to our success. If you are excited by this role but worry that your experience doesn't exactly align, we encourage you to apply.At Stantec we want you to perform your best at every stage of the recruitment process and are committed to ensuring it is accessible to all. If you need any support or require adjustments to be made then please contact we will talk to you about how we can support you.ReqID: 7423

Senior Principal Water Resource Consultant

What we do. Electric Car Leasing Why we do it. Greener. Fairer. Future. We are looking for a Customer Operations Specialist who can help us deliver our mission to make it seamless for individuals and businesses to make the transition to zero-carbon driving. This customer-facing role will focus on carrying out, and suggesting improvements to our existing processes, ensuring that our customers have delightful, memorable experiences. Things move fast, here at OEV, so your input will also help shape the future of how we interact with our customers at all the stages of their journey. We are growing rapidly and there is a relentless focus on scalability whilst maintaining the highest levels of customer satisfaction. This is an early junior hire into the Ops team, so there is lots to do but also a chance to influence how we provide our service and plenty of development opportunities. Over time you will also support us in building the customer experience team as we hire more Operations Specialists in the future. This role will be based out of our London or Brighton office 3 days a week. What you'll do<ul><li>Work with colleagues in the customer experience team and across other parts of the business to ensure that our customers receive the best experience during every interaction</li><li>Specifically, manage customer journeys from contracting right through to car delivery and after, escalating issues where needed</li><li>Feedback on our current service processes and systems and propose changes where necessary, based on prior experience</li><li>Problem solve! Ensuring everything is ready for the customer to enjoy a smooth transition and removing any blockers if they arise</li><li>Help us to plan for growth in terms of customers and the team and get stuck in where necessary to affect this</li></ul>What you'll need<ul><li>Don't worry, previous knowledge of EVs/the automotive industry is not required!</li><li>A passion for problem solving and going above and beyond to ensure you deliver a great customer experience</li><li>Experience working independently and as part of a close-knit team</li><li>A curious and keen-eye for detail to spot areas of improvement - we love hearing examples!</li><li>To be a natural finisher and an effective operator - you leave no loose ends in your path</li><li>To want to be part of a rapidly growing company and be comfortable adopting changes quickly</li></ul>Why else you'll love it here<ul><li> Octopus Electric Vehicles , part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024. We were named 6th out of the top 100 start-ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022 . Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people</li></ul><ul><li>Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!</li></ul><ul><li>Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! Visit our perks hub - Octopus Employee Benefits </li></ul> About usThe electric revolution has arrived - and from 2035 you'll no longer be able to buy a new petrol or diesel car in the UK.We're building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK's most exciting start-ups - making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience.We're an Octopus Energy company-an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.Please note we use AI to help us assess applications fairly and objectively.If this sounds like you then we'd love to hear from you. Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Customer Operations Specialist

<ul> <li>Position: Service and Installation Engineer</li> <li>Salary: £30,000 - £40,000 per annum plus excellent company benefits depending on experience levels</li> <li>Location: Burgess Hill area based company but role will be based around the South East and comes with company vehicle</li> <li>Hours: Monday - Friday, 08:00 - 17:00 plus overtime if required</li> <li>Due to office location it is essential to be a driver and have your own transport. Plenty of free parking available on site</li> </ul> Top salary end will be paid to candidates who have experience of servicing and maintaining automated gate systems. Salary of £30,000 plus will be offered to candidates without experience but who do have transferable skills such as an electrical or mechanical background or maybe experience with access control. You will need to have a full UK driving licence - company van will be provided. We are very pleased to be working alongside our specialist, professional and successful client as they seek to recruit additional Service and Installation Engineers to join their team due to strong business growth levels. The role: <ul> <li>Carrying out regular servicing of automated products and reconditioning equipment when required by customers, either on site or at the workshop.</li> <li>Carrying out onsite welding and repairs.</li> <li>Installation of new gates, barriers, bollards and fencing including groundworks and labouring.</li> <li>Installation of automated products to existing gates.</li> <li>Installation of Entry Systems: i.e. intercoms and card readers.</li> <li>Fault Finding on Site - Emergency Response Call outs</li> <li>Making up of control boards ready for installation.</li> <li>Organising and loading onto vehicle/trailer materials that are required for the day's work.</li> <li>Completing Engineers Report Sheets to include as much information as possible.</li> <li>General workshop duties when required including cleaning, tidying, putting stock deliveries away and re-stocking your vehicle.</li> <li>General upkeep of company van and advising the office of mileage/problems to enable servicing/repairs to the vehicle to be arranged.</li> <li>Daily completion of a time sheet which will be handed to the office once per month</li> <li>Undertaking of supplier training courses and Health &amp; Safety Test for CSCS Card.</li> </ul> Skills required for this Role <ul> <li>Experience working with Automated Gate Systems, both on an installation and servicing level. If you don't have this experience then transferable skills such as an electrical or mechanical background is highly desirable and will be considered.</li> <li>A Full UK Driving License.</li> <li>Electrical knowledge, preferably with experience of access control/intercom systems and wiring of control panels - not essential for lower level salaries.</li> <li>Availability to be included within a 1 in 4 call-out rota, where you may get called out at unsociable hours.</li> </ul> Skills not essential but would be considered an advantage: <ul> <li>Experience with CCTV/Intruder Alarm Systems.</li> <li>Experience and ability to tow a trailer.</li> <li>Ability to weld.</li> </ul> This is a superb opportunity to join a very busy, successful and friendly business who have a great reputation. Please apply now for immediate consideration!

First Recruitment Services

Service and Installation Engineer

A leading aviation support company in the UK is seeking a CAMO Engineer to provide regulatory support to military aviation. You will conduct inspections, ensure compliance with airworthiness standards, and assist in management support activities. Candidates should have experience with MAA Regulations and proven aircraft maintenance knowledge. This role includes potential travel and is vital for supporting aviation safety and compliance.

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