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CUSTOMER CARE TEAM- EASTBOURNE The Customer Care Team provides the highest level of customer support via telephone, email and online. As Customer Care Advisor you will be the first point of contact for customers and will be a member of a fast-paced, multi-skilled customer service team, proactively managing and resolving a wide range of customer requests, making a rapid assessment of the best next steps, and helping customers to get the help and support they need. PRINCIPAL ROLES AND RESPONSIBILITIES <ul> <li>Setting up new customer accounts and making welcome calls.</li> <li>Closing customer accounts when customers move home.</li> <li>Proactively resolving customer billing queries over the phone and via email.</li> <li>Setting up and managing Direct Debits and taking phone payments.</li> <li>Interacting with customers daily, via telephone or email, responding to their questions</li> <li>Successfully managing and resolving customer complaints or concerns, proactively implementing any lessons learnt to improve future service delivery.</li> <li>Paid emergency out of hours cover.</li> </ul> KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED <ul> <li>Minimum of 2 years experience in a fast-paced customer service call centre environment.</li> <li>Customer service orientated with strong customer communication skills, including the ability to handle difficult conversations confidently and with diplomacy. Previous experience in a client liaison or customer service role is essential.</li> <li>Excellent interpersonal skills with a demonstrable ability to establish and maintain excellent working relationships with a wide variety of key stakeholders, including clients, contractors, and customers.</li> <li>Excellent written communication skills.</li> <li>Must be a team player.</li> <li>Strong attention to detail.</li> <li>Self-starter, driven by success and able to work well under pressure.</li> <li>Organised and methodical, with the ability to prioritise and maintain an orderly workflow.</li> <li>Excellent IT skills proficient with Microsoft Office Suite and able to quickly learn new software.</li> <li>Reactive and proactive problem-solving skills.</li> <li>Awareness of legislation and requirements surrounding data protection and privacy.</li> </ul> We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Customer Care Advisor

Trainee Enforcement Agent Brighton £24,500 (OTE £65k+) Join a growing enforcement company and kickstart your career as a Trainee Enforcement Agent. No certification needed full training provided! Work in the field helping people resolve debt issues on behalf of local authorities. What you ll do: <ul> <li> Visit properties to engage with individuals and recover unpaid debts </li> </ul> <ul> <li> Help people understand their financial options and set up payment plans </li> </ul> <ul> <li> Learn to assess vulnerability and provide respectful, ethical enforcement </li> </ul> <ul> <li> Receive full support and training to become a Certificated Enforcement Agent </li> </ul> What they re looking for: <ul> <li>Full UK driving licence (2+ years) </li> <li>Confident, empathetic communicator </li> <li>Self-motivated, professional, and ready for a challenge </li> <li>Previous debt collection or military or police force experience would be a benefit </li> </ul> Perks: <ul> <li>Company vehicle + fuel card </li> <li>Equipment provided (iPad, bodycam, vest) </li> <li>33 days holiday </li> <li>Wellbeing &amp; mental health support </li> <li>Career development &amp; ongoing training </li> <li>Team socials in a friendly, family-run business </li> </ul> DBS and CCJ/VA checks apply. Previous field/customer experience a bonus, but not essential.

Trainee Enforcement Agent

We are delighted to be working alongside our friendly, successful and highly reputable client as they seek to recruit an additional Account Manager to join their team at their offices close to Henfield. My client is highly thought of within their sector and offers an excellent environment and fun and friendly team in which to work as a part of. It's an exciting time for my client as they continue to grow and expand their business and take on more and more clients. This role is full time (Mon-Fri (Apply online only and offers an excellent opportunity to join a very established and reputable company. Due to workplace location on the outskirts of Henfield, it is essential to drive and have your own transport as there is no public transport nearby. Account Manager Full time permanent role Mon-Fri 8:30am - 5:30pm - office based role only Henfield area There is plenty of free parking on site available for all staff Salary 27000- 28000 per year plus very good company benefits. The role comes with bonus / commission and OTE earnings will be 32000- 35000 per year! This is an excellent opportunity to use your skills and experience gained within a sales / telesales / customer services type role, working as a key part of a friendly and busy team The role - Account Manager The ideal candidate will have had some experience in telesales and/or customer services experience. You will work closely within the sales team to ensure customers are well managed and serviced. Providing knowledge and support whilst also identifying new opportunities for a varied customer base. Duties will include: Dealing with the company enquiries in-box Operate as the point of contact for assigned customers. Deliver good customer service in a busy environment and ensure customers receive requested quotes and services in a timely fashion. Liaising with Senior Management on specific assignments Outbound Sales Calls for new business / account management / following up leads. Answer customer queries and customer orders. Address and resolve issues regarding pricing, delivery of goods/services and any customer complaints. Develop and maintain long-term relationships with customers. Communicate with staff members across all levels of the business. Attending customer events &amp; trade days (costs and expenses will be covered by the company) Experience, competencies and knowledge required: Proven experience in a sales, account management or customer service role Good computer skills in all Microsoft Office applications - ideally Excel &amp; PowerPoint. Effective written &amp; verbal communication skills Exceptional customer service skills, along with a great telephone manner Ability to work in a busy and fast-paced environment Experienced in working in a team environment Experience of building and maintaining strong working relationships with customers Flexible to attend off-site meetings, trade day and or trade events on occasion For more information regarding this new and exciting Account Manager opportunity please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

First Recruitment Services

Account Manager

Financial Planning Support Administrator (Perfect for an ambitious finance or economics graduate looking to deepen their experience in wealth management) About the role: You'll be working at the heart of our financial planning team, helping to turn data, analysis, and client goals into actionable investment strategies. This is a hands-on role where you'll gain exposure to client portfolios, investment platforms, compliance processes, and the day-to-day running of a busy wealth management practice. This role is ideal for someone with a grounding in finance or economics, perhaps in their first role in the sector, who's ready to step up, work closely with experienced Financial Planners, and start shaping their career towards paraplanning, compliance, or advisory work. What you'll do <ol> <li> Client and Portfolio Support</li> </ol> <ul> <li>Coordinate new client onboarding, including AML checks and account setup.</li> <li>Liaise with clients and providers to obtain investment valuations and policy details.</li> <li>Manage portfolio data and ensure all information is accurate and up to date.</li> <li>Prepare review packs for annual client meetings, giving you insight into real-world portfolio performance and strategy.</li> </ul> <ol> <li> Data, Systems &amp; Reporting</li> </ol> <ul> <li>Maintain our financial planning software (Intelliflo) and ensure client records are always accurate.</li> <li>Work with investment platforms such as Transact, Fidelity, and Elevate.</li> <li>Produce reports and summaries that help our Financial Planners provide high-quality, personalised advice.</li> </ul> <ol> <li> Project &amp; Process Management</li> </ol> <ul> <li>Monitor the progress of new investments and transfers from initiation to completion.</li> <li>Ensure compliance paperwork is complete and aligned with FCA regulations.</li> <li>Support process improvements to make the client journey smoother and more efficient.</li> </ul> What you'll bring <ul> <li>A degree in Finance, Economics, or a related discipline.</li> <li>12-24 months' experience in financial services, investment administration, or a related field.</li> <li>Strong analytical skills, with an eye for accuracy and detail.</li> <li>Confidence in using Excel and an interest in learning financial planning systems.</li> <li>Excellent communication skills you'll be speaking with clients, providers, and colleagues daily.</li> </ul> Why join us? <ul> <li>Direct exposure to investment strategy, client portfolios, and financial planning processes.</li> <li>Mentoring from experienced Financial Planners with a track record of developing talent.</li> <li>Clear progression routes into paraplanning, compliance, or advisory roles.</li> <li>A collaborative, growth-minded team environment.</li> </ul>

Recruitment South East

Finance Administrator

Role: Experienced Payroll Administrator Location: Brighton (office-based with some hybrid flexibility) Hours: Full-time, 37.5 hours Monday-Friday (minimum 30 hours / 4 days considered) Pay: 28,000 - 32,500 per annum (DOE)An excellent opportunity has arisen for an Experienced Payroll Administrator to join one of our longstanding clients, a well-established and growing organisation offering a supportive team environment and strong development opportunities, based in Brighton.Benefits:<ul><li>Auto-enrolment pension</li><li>Cycle to work scheme</li><li>Free flu jabs</li><li>Hybrid working (up to 2 days WFH per week depending on experience)</li><li>Enhanced maternity and paternity pay</li><li>Generous social events</li><li>25 days holiday + bank holidays</li></ul>The Requirements:<ul><li>Strong numerical and data entry skills</li><li>Excellent attention to detail and accurate record-keeping</li><li>Competent Excel user</li><li>Ability to work methodically and manage a busy workload</li><li>Confident communicator across all mediums with colleagues and clients</li><li>Comfortable problem solving and using own initiative</li><li>IT-savvy and confident learning new systems</li><li>Reliable, organised, and able to prioritise effectively</li><li>Minimum 5 GCSEs A-C including Maths &amp; English</li><li>Legal right to work in the UK</li></ul>The Role:<ul><li>Process end-to-end payroll across a range of client accounts</li><li>Maintain and update payroll records accurately</li><li>Calculate part-month pay and holiday entitlements</li><li>Manage statutory payments</li><li>Process P45s and associated payroll documentation</li><li>Liaise with clients, resolving payroll queries and providing clear explanations</li><li>Administer pension schemes across multiple providers</li><li>Work with payroll software including Sage, STAR and Xero</li></ul>If you're keen to join an exceptional team who can offer strong progression, a supportive culture, and the chance to develop your payroll career, then please apply to this Experienced Payroll Administrator role below or call Jamie Watson on (phone number removed) between 9:00am - 5:30pm.

Payroll Administrator

MEICA Estimating ManagerAre you a commercially astute estimator with deep MEICA expertise and a passion for shaping the future of UK water infrastructure? We're looking for a dynamic MEICA Estimating Manager to lead our estimating function and drive the delivery of competitive, high-quality bids across water and wastewater projects.In this pivotal role, you'll oversee the preparation of detailed cost estimates for Mechanical, Electrical, Instrumentation, Control, and Automation works. You'll collaborate closely with engineering, procurement, and commercial teams to review tender documentation, define scope, assess risks, and develop commercially sound pricing strategies. Your insights will help shape winning proposals that are technically robust, financially viable, and aligned with client expectations.About Enisca BrowneEnisca Browne part of the Browne Group is a leading utilities contractor specialising in the water and civil engineering sectors. Enisca Browne is a key part of the group's end-to-end water and wastewater capabilities, delivering specialist expertise in non-infrastructure works across treatment and pumping facilities. We focus on what matters most within the boundary of treatment sites; power, process, control and civil structures that keep critical assets performing at their best.As the Group's specialist in mechanical, electrical, instrumentation, control and automation (MEICA), we provide fully integrated delivery from MCC panel manufacturing and automation to systems integration and commissioning. Our strength lies in technical depth, collaborative teams and a proven track record of safe, smart engineering that solves real-world challenge.What We're Looking For<ul> <li>Proven experience in MEICA estimating within the UK water sector</li> <li>Strong understanding of industry regulations and contract frameworks</li> <li>Excellent analytical, communication, and stakeholder engagement skills</li> <li>Ability to manage multiple priorities under pressure and deliver to tight deadlines</li> <li>A proactive, resilient mindset with a commitment to continuous improvement</li> <li>Passion for mentoring and knowledge sharing within a collaborative team environment</li></ul>Join us in shaping sustainable water solutions for communities across the UK. If you're ready to lead with precision, insight, and impact we want to hear from you.The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

MEICA Estimating Manager

Job description: Job Overview Options Resourcing is a leading professional recruitment consultancy specialising in the Construction and Property sectors. As a privately owned business, we pride ourselves on being a personable organisation that combines hard work with a positive, vibrant workplace culture. With exciting growth plans and clear progression opportunities at every level, there has never been a better time to join our team. The Role Due to the continued expansion of our administration function, we are seeking a Payroll/Recruitment Administrator to join our busy and friendly Haywards Heath branch. This position will play a key role in supporting our payroll and compliance processes, including the accurate processing of timesheets and the management of candidate and client documentation. The role also involves a variety of broader administrative tasks that support the wider team. Full training will be provided, so prior recruitment administration experience is not essential. The Person We are looking for someone who can bring energy, accuracy, and reliability to the role. The ideal candidate will possess: Strong working knowledge of Microsoft Office A positive, enthusiastic, and self-motivated approach The ability to work effectively under pressure An excellent telephone manner and strong communication skills High attention to detail Good time-management and organisational skills A willingness and ability to learn quickly

Morgan McKinley is looking for an experienced Administrator who has ideally worked within the healthcare type sector or similar industry, to work as a Scheduling Admin Support Coordinator for a company based in Haywards Heath, West Sussex. The admin and customer service support role will be assisting with the rota's - scheduling of patient appointments. This is a varied workforce coordination role, scheduling the clinical staff appointments, updating an coordination of rota's, handling enquiries and confirming the bookings.Salary: 27-30K Location: Haywards Heath, West Sussex 4 days a week office based - parking onsite some evening and weekend work required on a team rota basis every 4-6 weeksWorkforce Scheduling Admin Coordinator duties:<ul><li>Scheduling the teams appointments</li><li>Monitoring the rota</li><li>Data entry and updating the systems</li><li>Support our workforce scheduling, dealing with enquiries promptly</li><li>Scheduling the, dealing with queries</li></ul>Skills and experience:<ul><li>Experience of working in a similar varied admin support role, managing schedules / rota's, workforce etc</li><li>Excellent customer service skills and can work in a fast paced environment</li><li>Flexible, willing to learn and enjoys a varied role</li></ul>

Workforce Support Administrator (Healthcare)

Civil Engineer Brighton 35,000 - 45,000 Looking for more freedom and autonomy in your role as a Civil Engineer? Could you benefit from working in a small, dynamic and forward-thinking practice that rewards your efforts properly with genuine career progression? This medium-sized practice is creating a lasting impact on the local landscape, and due to some recent key project wins is looking to add an experienced and ambitious Civil Engineer with drainage design experience to their growing team. You'll work on a good mix of residential and commercial schemes, collaborating closely with a chartered Associate Civil Engineer who is also keen to mentor you towards chartership if this is one of your ambitions. Great time to be joining these guys as they go from strength to strength. With an excellent social side and great team ethic, you'll be supported in your career ambitions with the chance to take a lead on projects from day one. Speak to Darryl Yates on (phone number removed) today for more information and a confidential chat.

Civil Engineer

Primary Supply Teacher Required / East Grinstead / West Sussex Areas Class Cover are looking to recruit both experienced and early career teachers for local primary schoolsin East Grinstead and surrounding area. At Class Cover we can offer a variety of supply teacher roles to suit your requirements, whether that be a new teaching role or long term contract or want the flexibility of choosing when and where you work. Permanent, full time and part time teaching roles in all age groups are available and a competitive salary will be offered to enthusiastic and dedicated class teachers. Supply Teacher Requirements: <ul> <li>Qualified teacher status (QTS)</li> <li>Knowledge of current curriculum</li> <li>Good Classroom management</li> <li>Flexible and adaptable </li> </ul> Supply Teacher Duties include: - <ul> <li>Supervising the children and being responsible for their physical, emotional, and social well-being</li> <li>Teaching all aspects of the primary curriculum </li> <li>Ensuring the children are cared for in a happy, safe, and stimulating environment</li> <li>Taking responsibility for the progress of a class of learners</li> <li>Presenting lessons that cater for the needs of the whole ability range in the class</li> <li>Maintaining discipline through strong classroom management skills</li> </ul> As a Class Cover Supply Teacher, you will benefit from: - <ul> <li>A personal, friendly consultant on hand to assist you with advice, support, and plenty of details about your job placement</li> <li>Flexible work to fit around your personal and family circumstances</li> <li>The ability to manage your availability and view your schedule at any time of the day with your Class Cover diary portal.</li> <li>Competitive daily rates of pay</li> <li>Unlimited free access to a wide range of online courses to keep your CPD current and relevant</li> </ul>

472 Permanent Jobs in Alfriston, Polegate BN26, UK