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About This Role Passionate about your field? Looking for a work environment where you can innovate and collaborate with experts from a wide range of sectors? Want to join a world-class Company and industry leader and be proud to contribute to our projects and mission? Come share your passion with us! Summary In this role you will deliver the internal financial reporting requirements and actively support the local operational management teams with effective financial analysis and guidance to ensure financial performance is maximised. You are accountable for specific areas of Finance function, including statutory and taxation, Budget/Forecasting cycle, and Accounts Receivable and cashflow. As a Senior Finance Analyst you will be the deputy for the Team Lead Accounting and Financial Reporting as required. Key Responsibilities <ul> <li>Complete Month End process (Oracle) following Matrix and Responsibilities to ensure deadlines are met</li> <li>Work close with the finance analyst team to improve and implement process.</li> <li>Completion of the monthly inter-company confirmation process</li> <li>Completion of the different corporate reporting deliverables. Month End Packs (MEP), HFM, CIT</li> <li>Completion of the balance sheet reconciliations for each individual entity in the region (mainly for the process owner tasks)</li> <li>Process owner and good knowledge about IFRS-16, Loan, Cash forecast, standard JEs.</li> <li>Overall administration of the bank accounts</li> <li>Administration of non AP (accounts payable) bank transactions</li> <li>Controls and checks of all bank reconciliations with responsibility for the overall reconciliation</li> <li>Administration the bank mandates in co-operation with the relevant banks and the CAE Treasury department</li> <li>Participate in producing cash flow forecasts</li> <li>Overall administration of the expense claim process</li> <li>Completion of all expense claim related journal entries</li> <li>Administration of the issue of credit cards</li> <li>Administration of Concur and/or other expense claim systems, including training staff in the region to use these tools correctly</li> <li>Ensure that staff expense claims are compliant with corporate policies and procedures</li> <li>Responsible for the prepayment accounts including journal postings and reconciliations</li> <li>Completion of VAT returns, ensuring compliance with the relevant legal filing requirements</li> <li>Participate in the preparation of corporation tax computations for all legal entities within the region</li> <li>Lead and/or participate in the internal and external audit process for all legal entities within the region</li> </ul> Knowledge/Skills/Experience <ul> <li>Full understanding of financial accounting to trial balance</li> <li>Advanced knowledge of VAT</li> <li>Able to work successfully with multiple foreign currencies</li> <li>Flexibility to adapt role and tasks to changes in the business</li> <li>Investigation of nominal account ledgers and support in the resolution of queries</li> <li>Able to work in a fast moving environment, providing accurate and timely information to a high standard</li> <li>Computer skills - advanced knowledge in the use of financial software applications (ERP), databases, spreadsheets, PowerPoints and word processing</li> </ul> Contract details &amp; location The position is based at our modern Commercial Aviation Training Centre in Crawley/Gatwick and offer hybrid working, 2 days on-site and 3 days from home. We are offering a permanent contract, working hours of the role are Monday to Friday with total working hours of 39 hours a week. CAE offers <ul> <li>Attractive benefits including a flexible holiday policy.</li> <li>Private health insurance (BUPA)</li> <li>Healthcare cash plan</li> <li>Pension scheme</li> <li>Life Assurance &amp; more!</li> </ul> With over 13,000 employees located in 35 countries, CAE is a global leader in training for the civil&nbsp;aviation, defence and security, and healthcare markets. To learn more: Visit <a href="http://www.cae.com/" target="_blank">www.cae.com</a>! #LI-MM2 Position Type&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. Equal Opportunity Employer&nbsp; CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws. If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process.&nbsp; If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at <a href="mailto:CAECarrieres-Careers@cae.com" target="_blank">CAECarrieres-Careers@cae.com</a>

Manor Royal Business District

Senior Finance Analyst: CAE

Position title: Stores Operative Reports to: Stores Manager Position summary: Leo Cancer Care requires a Stores operative to help oversee the efficient operation of our company's storage facilities. The ideal candidate will be responsible for managing inventory, receiving and dispatching goods, and maintaining accurate records of all transactions. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. Key responsibilities <ul> <li>Maintain accurate records of all items in the storage facility.</li> <li>Conduct regular stock checks and audits to ensure inventory accuracy.</li> <li>Receive incoming shipments and verify their accuracy.</li> <li>Ensure all items are properly labeled, stored, and documented.</li> <li>Prepare items for dispatch, including packaging, labeling, and loading onto delivery vehicles.</li> <li>Coordinate with logistics and transportation teams to schedule timely deliveries.</li> <li>Inspect incoming and outgoing goods for damages or defects.</li> <li>Ensure that all goods meet quality standards and report any issues promptly.</li> <li>Maintain comprehensive records of all inventory transactions, including receipts, issuances, and returns. &nbsp;</li> </ul> Relevant Knowledge and Skill requirements: <ul> <li>High school diploma or equivalent; bachelor's degree in a relevant field is a plus.</li> <li>Forklift Certification Proven experience in storekeeping or a similar role.</li> <li>Strong knowledge of inventory management and record-keeping.</li> <li>Proficiency in using computerized inventory management software and MS Office applications.</li> <li>Excellent communication and interpersonal skills.</li> <li>Ability to lift and carry heavy items and operate material handling equipment.</li> <li>Attention to detail and accuracy.</li> <li>Problem-solving skills and the ability to work under pressure.</li> </ul> About Leo Cancer Care&nbsp; Cancer is one of the biggest killers that we face today with 1 in 5 people diagnosed at some point in their life, it is something that affects us all. 50% of all patients diagnosed with cancer should receive Radiation Therapy as part of their treatment but due to the cost, size and complexity of current technology, the number that do is around half of that.&nbsp; Current Radiation Therapy is delivered with a patient lay on a table while a large machine is rotated around them delivering radiation from different angles to kill the tumour. Lay on a table, many patients report that they feel like a passenger in their treatment feeling vulnerable through the entire process. Leo Cancer Care was founded with one clear goal, to bring a more human way to treat cancer and empower patients to face treatment on their feet. We are looking for an enthusiastic&nbsp;individual to complement our passionate team in their mission to revolutionising cancer treatment in the role of Senior Human Factors Engineer. You can be part of a world class team, developing the treatments of tomorrow.&nbsp; Leo Cancer Care is helping make changes in Radiation Therapy by shifting to upright patient positioning, imaging and treatment.&nbsp;We do what we do to find a better way, a better way to treat cancer and create a paradigm shift in radiation therapy to benefit all. We will achieve this by enhancing accessibility and quality of care in cancer treatment globally, making the experience more human for all.&nbsp; Working in radiotherapy not only will you be driving change for the greater good, but you'll be working on products that span a large field of different disciplines.&nbsp;&nbsp; Ways of working --&nbsp; As a team we work at a fast pace, we collaborate openly providing everyone with the opportunity to make a difference very quickly.&nbsp;&nbsp; In today’s world we understand the importance of working remotely and flexibly to maintain a work life balance.

Stores Operative: Leo Cancer Care

Location: Crawley, United Kingdom Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference. Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across the major industries of Aerospace, Defence, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Primary Purpose of the Role: The primary purpose of this role is to support and carry out all aspects of the visual system engineering activities. The role will require liaison with project management, project system engineering managers, and will include visual systems engineering activities contributing to the delivery of the system on site. Key responsibilities and tasks: <ul> <li>Integration, test, and validation of visual system image generator hardware, software and databases.</li> <li>Integration, test, and validation of the visual system with the simulator/simulation systems (host, display etc.).</li> <li>Application of Chorus 2.0 processes and practises to visual system development tasks, as appropriate.</li> <li>Adherence to tasks assignments, allocated budgets and schedule milestones</li> <li>Plan, schedule and report suite of work packages to deliver solution</li> <li>Ensure systems engineering process is followed throughout life-cycle</li> <li>Ensure specified deliverables are met against schedule and timescale and are of an expected level of quality.</li> <li>Requirements management</li> <li>Management of reviews</li> <li>Strong customer focus</li> <li>Sub-contractor management</li> <li>Managing outsourced work</li> <li>Fault closure coordination</li> </ul> Skills and Experience Required Essential <ul> <li>Ability to analyse customer requirements and negotiate requirement/solution trade-offs to achieve a winning compromise between cost, schedule, and compliance.</li> <li>Ability to identify solution technical issues and risks in order to plan the mitigation strategy and engineering activities required.</li> <li>Able to capture and express the solutions architecture through standard methods.</li> <li>An effective team player who can interface at all levels across the organisation. Able to operate successfully in a multi-cultural environment, working effectively with teams distributed across different sites/countries.</li> <li>Visual systems engineering in simulation environment</li> <li>Visual system design and integration</li> <li>Real time image generation</li> <li>Design life-cycles</li> </ul> Desirable <ul> <li>Knowledge of aviation</li> <li>JIRA</li> <li>XML</li> <li>Requirements Management</li> </ul> Values &amp; Behaviours: <ul> <li>Focus on Customers</li> <li>Perform through teaming</li> <li>Innovation</li> </ul> Qualifications: <ul> <li>Degree in Engineering, Science or Mathematics&nbsp;&nbsp;</li> </ul> LIFE AS A THALES&nbsp; SUBJECT MATTER EXPERTISE ROLE&nbsp;&nbsp; As a Thales Subject Matter Expertise Role, you will ensure the quality of the services and products delivered by your scope thanks to your in-depth knowledge of the field:&nbsp;&nbsp; Analyse the activities of your scope to ensure resources are used efficiently and help with competency development if necessary&nbsp; Provide documentation and communication regarding specialized organizational processes&nbsp; Act as a referent by taking a technical concept and making it easier to understand&nbsp; Create and edit processes to help perform tasks consistently&nbsp; Support leadership in aligning company and personal values with a strategic vision&nbsp; Make recommendations for technology infrastructure, software and equipment&nbsp; Assist in sales growth and account management when needed&nbsp;&nbsp; #LI-SW1 In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process.&nbsp;To request an adjustment,if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact&nbsp;<a href="mailto:resourcing.ops@uk.thalesgroup.com" target="_blank">Resourcing Ops</a>&nbsp;for mid to senior roles, or the&nbsp;<a href="mailto:suppearlycar@uk.thalesgroup.com" target="_blank">Early Careers Team</a>&nbsp;for graduate and apprentice roles. Great journeys start here, apply now!

Visual Systems Engineer: Thales

HGV Class 1 Driver Nights Job Details Pay:&nbsp;£36,435 a year Job Type:&nbsp;Full-time, Permanent Shift and Schedule: 10-hour shift Night shift Monday to Friday (08:00 pm – 06:00 am) Benefits <ul> <li>Sick pay Free parking</li> <li>Cycle to work scheme</li> <li>Canteen</li> <li>Transport links</li> <li>On-site parking</li> </ul> Full Job Description For 50 years,&nbsp;Transvalair&nbsp;has remained one of the UK’s premier independent freight forwarding and logistics specialists. We are located in Crawley at our all-purpose site in Manor Royal. Are you seeking a driving job that offers&nbsp;stability, simplicity, and excellent benefits? Look no further! We’re providing a rare opportunity to join our team. We require&nbsp;HGV Class 1 Night Drivers&nbsp;to carry out pallet delivery and collection within our Pallet Network HUB. Our Tractor Units are&nbsp;brand new, out-of-the-box Scania 560’s – absolute beauties! What we offer: <ul> <li>Consistent Days Off:&nbsp;Enjoy working a Monday to Friday routine followed by two guaranteed days off – a rare perk in the industry!</li> <li>Simple and Stress-Free:&nbsp;Drive pre-loaded and off-loaded vehicles on a routine route, making your job easier.</li> <li>Work-Life Balance:&nbsp;Maintain a healthy work-life balance with predictable schedules, allowing you to make family plans.</li> <li>Supportive Environment:&nbsp;Join a team that values your well-being and provides a supportive work environment.</li> </ul> This role is ideal for HGV1 Drivers who feel they are treated as just “a number,” are tired of unpredictable hours and poor, shoddy vehicles. Transvalair is a forward-thinking business, up-to-date with technological tools to make your life simpler! What we need from you: At least&nbsp;1 year of HGV Class 1 experience&nbsp;in the UK. A valid&nbsp;Drivers CPC card. A valid Basic DBS disclosure will be required. Required Experience &amp; Licences HGV 1 driving: 1 year (required) Driver CPC (required) Work Location:&nbsp;In person

HGV Class 1 Driver Nights: Transvalair

Description Operational Technical, Controls and Assurance Manager About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: This role is responsible for managing the Operational controls, 1st line assurance activities and technical areas to deliver area and companywide objectives. Building an effective control monitoring framework, including design and operational effectiveness to ensure that company and member assets are retained. ? Lead the Technical, Controls and Assurance teams to support the business in achieving its strategic objectives. ? Develop and run an annual control monitoring programme to ensure the ongoing adherence and effectiveness of 1st line controls across the COO remit to mitigate the risk that peoples Partnership and its members. ? Monitor key controls to ensure they continue to work as anticipated ? Ensure that all projects and changes have suitable controls and monitoring in place prior to acceptance into the operation. ? Develop and oversee the provision of a quality assurance framework for internal (customer services) teams. ? Ensure a comprehensive dashboard is managed that will ensure that statutory and critical operational processes are operating as expected include the issuing of key customer documentation. This dashboard should be updated as new assurance and risk controls are identified by the team. What we’re looking for: ? Good grounding of regulatory, business and commercial experience ? Team management ? Previous operational controls experience at a manager level ? Ability to produce, analyse and interpret reports that demonstrate compliance and successful risk mitigation ? Proven ability to manage staff, teams and finances ? Proven track record in operational or assurance roles, ideally within the financial services industry ? Strong negotiation and influencing skills to be deployed at all levels of the organisation ? Knowledge of regulatory requirements and risks in the wider financial services arena ? Self-motivated, disciplined and organized What you can expect from us: ? Generous pension contributions with an employer contribution of up to 14% ? Real living wage ? Income protection, critical illness cover &amp; death in service insurance ? Employee healthcare ? Parental and adoption leave ? Learning &amp; development opportunities and study support ? Travel season ticket loans ? Subsidised restaurant in our Crawley office ? Volunteering days and charity payroll giving ? Onsite gym ? Ride-to-Work scheme ? Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”. Perks Our people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.

Operational Technical, Controls and Assurance Manager- Peoples Partnership

Description Team Leader – Transfers About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Our Customer Services team are the heart of People’s Pension, making sure our customers receive excellent service and technical support. We’re looking for a dedicated Team Leader to oversee a high-performing customer service and technical support team at People’s Partnership. In this role, you’ll ensure the delivery of exceptional, tailored service throughout the customer lifecycle, fostering trust and satisfaction among customers, advisors, and third parties. You’ll be responsible for monitoring staff competence, supporting professional development, and driving team progression. As a key contributor to departmental goals, you’ll champion our Treating Customers Fairly (TCF) principles in everything you do. Key Responsibilities: Responsible for the team’s performance against agreed objectives and key performance indicators. To ensure exceptional levels of service are delivered within agreed service levels. Ensure resources are directed in an appropriate way to maximise productivity to achieve agreed service levels. Be responsible for recruiting new team members and taking part in the interview process. Lead and manage staff in line with company policies and procedures, including training (regulatory and company) &amp; development, 1 to 1’s, performance appraisals and disciplinary &amp; grievance issues. Take ownership of the management of relationships with customers, Business Partners, IFA’s and Strategic Partners including third party providers, to ensure all service/ technical enquiries/issues are resolved to the customers satisfaction by whatever means appropriate – phone, webinars, face-to-face, pension seminars etc. Responsible for the recording and analysis of team productivity and quality statistics. Use management information to measure workflow and staff performance. Identify training needs and arrange/provide coaching and technical support to team members. Encourage self-development of team members and provide feedback as appropriate. Proactively develop individuals to maximise their ability. Contribute to updating operating procedures for all administration activities and ensure all staff are trained/aware prior to implementation. What we’re looking for: Qualifications – Achieved or working towards the following: Certificate in Financial Administration (CF1) Certificate in Financial Administration (FA2) Must be obtained in line with the Overseer T&amp;C requirements Experience working in an operational pensions’ environment or financial services environment. People Management Good working knowledge of Microsoft Office Knowledge of pension legislation (particularly auto enrolment) Excellence in Customer Services Desirable Qualifications: PMI Certificate in Auto Enrolment Other relevant financial services qualifications Experience of employer/employee pension communications What you can expect from us: Generous pension contributions with an employer contribution of up to 14% Real living wage Income protection, critical illness cover &amp; death in service insurance Employee healthcare Parental and adoption leave Learning &amp; development opportunities and study support Travel season ticket loans Subsidised restaurant in our Crawley office Volunteering days and charity payroll giving Onsite gym Ride-to-Work scheme Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”. Perks Our people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.

Customer Services Executive- Peoples Partnership

People's Partnership - HQ Description Our Customer Services team are the heart of People’s Pension, making sure our customers receive excellent service and technical support. You will provide tailored responses to meet the needs of our customers, throughout the life of their relationship with us. You’ll support the team and work with colleagues to ensure we meet our compliance and service standards and making sure we achieve our service level agreements. Key Responsibilities: •Managing a broad range of customer queries and requests across a range of products and processes, ensuring you provide professional and helpful service through effective customer communication. •Using your active listening skills and attention to detail in written communications, to understand and support customers so that their needs are understood - and service standards are maintained. •Supporting your colleagues on a day-to-day basis to resolve queries, build knowledge and confidence, and achieve quality and compliance standards. •Build and maintain relationships with both internal and external customers and third parties •Maintain a detailed knowledge and understanding of legislative and regulatory requirements, including Automatic Enrolment, TPR, FCA, DWP, HMRC, DPA and any other relevant rules to ensure we adhere to all regulatory requirements, complaint and compliance rules, to minimise risk to People’s Partnership and our Customers What is required? •Good knowledge of Workplace Pensions, The People’s Pension, Master trusts and the regulatory requirements of Automatic Enrolment •Experience of pensions communications and DC pensions •A good working knowledge of office systems •Passed internal Auto Enrolment exam Perks Our people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling caree

Customer Service Administrator - Peoples Partnership

Vacancy Name:&nbsp;Complaints Handler Primary Work Location People's Partnership - HQ Description About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fueled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: You will handle and manage a portfolio of complaints adhering to company and industry standards. Investigating each complaint to understand the root cause of the complaint, arriving at a fair and reasonable outcome which is communicated to the customer over the telephone and/or e-mail. What we’re looking for: • Be able to make sound, fair and compliant judgments to ensure the desired outcome for both the Company and customer. • Be confident and experienced in dealing with challenging customer interactions and be able to handle conflict constructively. • Handle cases to the highest standard of customer care and resolve them satisfactorily and in accordance with FCA and TCF principles. • Be able to negotiate successfully with customers and resolve matters to their satisfaction. • Be able to handle a varying and demanding workload that, often, requires bespoke solutions. What you can expect from us: ? Generous pension contributions with an employer contribution of up to 14% ? Real living wage ? 25 days starting annual leave allowance (rising with service) plus your birthday off ? Onsite Parking (in Crawley offices) ? Income protection, critical illness cover &amp; death in service insurance ? Work from abroad policy for all levels ? Employee healthcare ? Parental and adoption leave ? Learning &amp; development opportunities, paid for professional qualifications and study support ? Travel season ticket loans ? Subsidised restaurant in our Crawley office ? Volunteering days and charity payroll giving ? Onsite gym ? Ride-to-Work scheme ? Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”. Perks Our people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.

Complaints Handler:  People's Partnership

Vacancy Name: member services executive for Claims Employment Type:&nbsp;Full-Time About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: Our Customer Services team are the heart of People’s Pension, making sure our customers receive excellent service and technical support. Working in the Claims Team, you will provide tailored responses to meet the needs of our customers, throughout the life of their relationship with us. You’ll support the team and work with colleagues to ensure we meet our compliance and service standards and making sure we achieve our service level agreements. You will also effectively contribute to the achievement of the department’s overall objectives and apply the Treating Customers Fairly (TCF) culture and principles within your role. Key Responsibilities: • Managing a broad range of customer queries and requests across a range of products and processes, ensuring you provide professional and helpful service through effective customer communication. • Using your active listening skills and attention to detail in written communications, to understand and support customers so that their needs are understood - and service standards are maintained. • Supporting your colleagues on a day-to-day basis to resolve queries, build knowledge and confidence, and achieve quality and compliance standards. • Build and maintain relationships with both internal and external customers and third parties • Maintain a detailed knowledge and understanding of legislative and regulatory requirements, including Automatic Enrolment, TPR, FCA, DWP, HMRC, DPA and any other relevant rules to ensure we adhere to all regulatory requirements, complaint and compliance rules, to minimise risk to People’s Partnership and our Customers • Handling customer complaints/resolutions and escalating these to the Complaints Team when a solution cannot be found. You'll ensure all issues are resolved and any learning opportunities are shared across the team. • Creating and reviewing process manuals to ensure they have a high level of accuracy What we’re looking for: • Educated to GCSE Level or equivalent. • Good working knowledge of Microsoft Excel &amp; Word. • Experience in Administration/Customer service. • Numerate with good attention to detail. • Proven ability to explain detailed and/or complicated information in simple, everyday language. • Excellent verbal communication skills. • Self-motivated, disciplined and organised and ability to work effectively unsupervised. • Ability to work under pressure and meet quality and performance targets. • Proven willingness to learn and understand the technical detail of workplace pensions and other financial products. Desirable Qualifications: • Pensions experience • Complaint management experience • Vulnerable Customer experience • CII qualifications What you can expect from us: ? Generous pension contributions with an employer contribution of up to 14% ? Real living wage ? Income protection, critical illness cover &amp; death in service insurance ? Employee healthcare ? Parental and adoption leave ? Learning &amp; development opportunities and study support ? Travel season ticket loans ? Subsidised restaurant in our Crawley office ? Volunteering days and charity payroll giving ? Onsite gym ? Ride-to-Work scheme ? Social clubs and events Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”. Perks Our people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career. &nbsp; &nbsp;

member services executive for Claims - Peoples Partnership

Vacancy Name: Site Reliability Engineer Vacancy No: VN1607 Employment Type:&nbsp;Full-Time Primary Work Location: People's Partnership - Manhattan Building, Crawley Description: Site Reliability Engineer About People’s Partnership: At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves. What you'll be doing: This is an opportunity for a Site Reliability Engineer to join the function where you will support the organisation in maintaining the reliability of our applications. You will influence how the team operates and deliver value as we migrate our applications into Azure and work to improve the overall performance of the IT Function for its customers and employees alike. ? Work with key individuals across IT Service, Architecture, Delivery and Change functions, to implement the processes, standards, tooling, automation, and strategic vision of the Site Reliability team. ? Manage application-related incidents and work with the wider IT function to investigate, resolve and perform post-mortems for on-premise and cloud-hosted applications. ? Monitor and report on appropriate application metrics to proactively resolve issues using modern toolsets. Create automation and pipelines where necessary to reduce toil, and improve availability, reliability, security, and velocity. ? Maintain effective feedback loops so that findings can be prioritised and acted upon in a timely fashion. ? Follow SRE and DevOps core principles to drive adoption and utilisation. What we’re looking for: ? Strong background in one or more of the following areas: SRE/application support/IT operations/infrastructure/software development/DevOps. ? Experience working within both Agile and ITIL frameworks. ? Experience working with DevOps principals and concepts such as CI/CD and IaC. ? Experience of SRE environments and processes specifically in the areas of availability, incident management and monitoring. ? Knowledge of Scripting languages and Desired state configuration such as Bicep or Terraform, and PowerShell. ? Experience using Azure DevOps or similar tooling and has had experience using and writing pipelines. What you can expect from us: ? Generous pension contributions with an employer contribution of up to 14% ? Real living wage ? Income protection, critical illness cover &amp; death in service insurance ? Employee healthcare ? Parental and adoption leave ? Learning &amp; development opportunities and study support ? Travel season ticket loans ? Subsidised restaurant in our Crawley office ? Volunteering days and charity payroll giving ? Onsite gym ? Ride-to-Work scheme ? Social clubs and events You can learn more about how we support our employees on our website Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”. Perks Our people are our strength so finding ways to value and reward them is important to us. That’s why we offer an award-winning pension – it’s what we’re good at – plus health care cover, an onsite gym, access to a personal trainer; even the odd massage. And if they’re feeling peckish after all that activity, they can always refuel in our subsidised restaurant. Discover more of People's Partnership's employee benefits including our training programme, which is designed to give our people the support they need to develop a fulfilling career.

482 Permanent Jobs in Wadhurst, UK