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Our shops help raise vital funds, and volunteering with us is a great way to make a difference, meet new people, and join a fantastic team. Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.&nbsp;

The Martlets Hospice

Martlets Hospice

Volunteer Shop Assistant (St Barnabas House-Ferring)

Balfe’s Bikes – Customer Experience Agent AdvisorAt Balfe’s it’s all about people. And bikes! It’s the passion, energy and enthusiasm of all of our colleagues throughout the business, which makes Balfe’s a great place to work.Our brand Purpose is:&nbsp;To make cycling welcoming for all and empower people to feel confident living life on two wheels.Our brand Mission is: Our mission is to inspire a lifelong love of cycling by welcoming and supporting every rider – whether they’re a complete beginner or a seasoned pro.Our brand Vision is:&nbsp;To be the cycling retailer of choice, renowned for our great product selection and exceptional service, earning the trust and loyalty of every customer.Joining Balfe’s means you’ll be working with like-minded people, and you will have opportunities to develop your skills and experience, and plenty of career progression if you want it.Based at Gatwick Warehouse, Crawley, West Sussex.We are looking for a full-time Customer Experience Agent to deliver excellent service to our customers through a variety of channels. Our people are at the heart of what we do and ensuring our customers and colleagues get the best service is a key driver.&nbsp; Based in Crawley, we currently have 12 stores in London and, Southeast. We are passionate about cycling and want to communicate this to our customers.&nbsp;The Customer Experience Agent will report directly to the Support Team Manager who is responsible for the coaching, training and development for members of the Support Team.The contacts from the customers will be managed through a variety of channels including phones, webchat, social media and email correspondence. Experience of some or all these channels is required.Key Responsibilities<ul><li>Monitor, respond to, and resolve customer queries related to cycling products and services via webchat, phone, email, and social media.</li><li>Provide expert technical support on the full range of Balfe’s Bikes products, ensuring customers receive the best advice for their cycling needs and satisfaction.</li><li>Assist customers by offering detailed product information, helping them find the right bikes, components, and accessories, and resolving any issues that arise.</li><li>Maintain a professional and friendly approach when communicating with customers, ensuring they feel valued and supported.</li><li>Offer alternative solutions, when necessary, always aiming to meet customers' cycling needs and enhance their experience.</li><li>Advise on and process Cycle to Work schemes, helping customers make the most of these programs to get on the road.</li><li>Perform any other customer service-related tasks, always ensuring a smooth and positive experience for all cycling enthusiasts.</li><li>Any other Customer service-related tasks as directed by management.</li></ul>Knowledge, Skills and Experience:<ul><li>Ability to demonstrate a solid understanding of bicycles, components, and cycling technology, with a genuine passion to broaden and expand this knowledge further.</li><li>Excellent verbal and written communication skills, with the ability to engage effectively with fellow cyclists, team members, and customers.</li><li>Exceptional attention to detail, striving for excellence in all aspects of bike assembly, maintenance, and customer service.</li><li>Proven experience working in a dynamic, fast-paced environment, ideally within the cycling or outdoor industry, contributing to a high-performing team.</li><li>Skilled at managing multiple tasks and shifting priorities while maintaining high standards of quality and service.</li><li>Self-driven and decisive, with a positive attitude, strong problem-solving abilities, and the ability to take ownership of tasks from start to finish.</li><li>Confident and professional communication skills, with the ability to engage with all levels of the business, including senior management and directors.</li><li>Flexible and adaptable, with the willingness to take on varied duties as needed, including working evening and weekend shifts in line with business needs.</li><li>Availability to work one weekend day every five weeks and a late shift (11am to 8pm) once a week, ensuring the team’s operational flexibility.</li></ul>Balfe’s PerksWhat's in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:<ul><li>Cycle to Work initiative.</li><li>Excellent staff discounts</li><li>Performance bonuses</li><li>Referral Bonus</li><li>Enhanced Parental Policies</li><li>28 Days Annual Leave</li></ul>&nbsp;&nbsp;Our Values&nbsp;Passion: We live and breathe cycling, and we’re here to inspire a lifelong love of riding in every cyclistKnowledge: We share our expertise to empower every rider with the confidence to enjoy every journeyCommunity: Cycling connects us all, and we foster a welcoming space where every rider belongsTeamwork: No egos. Just collaboration. Working together to support our customers and each other.Honesty: Trust is everything. We’re always open, transparent and committed to doing the right thing.&nbsp;&nbsp;

Manor Royal Business District

Customer Experience Agent Advisor: Balfe's Bikes

We’re excited to announce that we are opening a brand-new charity shop in Portslade and we’re looking for passionate volunteers to help make it a success. Together, we’ll serve the community with fantastic bargains while raising vital funds to support hospice care.We have plenty of opportunities available Monday to Saturday, 9-1pm or 1-5pm or Sundays 10-1pm or 1-4pm.Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.

Volunteer Shop Assistant (Boundary Rd Hove)

A leading sports apparel company in Lewes is seeking a Sales Associate to provide outstanding customer service, maintain store appearance, and drive sales. This role requires flexibility in scheduling and the ability to engage with customers effectively. Candidates should be at least 16 years old, physically capable of handling merchandise, and tech-savvy. The company values diversity and is committed to equal opportunities. Join to grow with a dynamic team in a high-energy retail environment.

Part-Time Retail Sales Associate - VIP Customer Experience

A leading UK retailer is seeking an Area Manager in Burgess Hill to oversee multiple store sites. This role requires an individual with a strong track record of inspiring teams and driving sales through effective management. Responsibilities include setting operational standards, delivering on retail priorities, and maintaining customer satisfaction. The company offers a competitive salary and benefits, including private healthcare and significant staff discounts.

Multi-Store Retail Leader: Inspire Teams & Drive Results

More About The Role As a Store Manager, your role as shopkeeper means you run your own store with an entrepreneurial spirit, with your customers, colleagues and local communities being your number one priority. You ll lead your team to ensure the store is a great place for people to work and shop! Reporting to the Area Manager you will be responsible for: <ul> <li>Leading a team to create a culture where our customer experience is the best in the market, in line with the Morrisons brand. Always challenging and thinking of new ways to serve our customers better. </li> <li>Working hard to get the best out of your store s commercial performance, treating it as if it was your own business, always thinking of new ways to improve your offering</li> <li> Leading on all people activities including recruitment, induction, training and development, ensuring you build an inclusive culture where everyone is empowered to deliver great customer service.</li> <li>Building and managing relationships, understanding the important role your store plays in supporting the local community. </li> </ul> About You Our Store Managers typically have prior experience in fast paced, service focused environments such as retail, convenience or the hospitality sector. This isn t a must have but you ll definitely need experience in the following. <ul> <li>A passion for spotting and developing talent.</li> <li>Ability to coach, motivate and inspire in order to create a successful team culture.</li> <li>Ability to influence, listen and understand other perspectives to inspire and think broadly about new ways of doing things. </li> <li>A passion for rolling up your sleeves to support the team in delivering the store objectives. </li> <li>High level of resilience and the ability to work through problems. </li> </ul> We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary, and superb benefits package which includes: <ul> <li>15% discount in Morrisons Daily and Morrisons Supermarket stores</li> <li>Contributory Pension</li> <li>28 days holiday (inclusive of bank holidays)</li> <li>Access to Health &amp; Wellbeing support </li> </ul> At Morrisons we're really passionate about our people, and growing our own talent. That's why we have a Leadership School across all work levels in our business. So, wherever you work, if you feel you're ready to take the next step in your career, we'll provide you with all the leadership and technical development to give you the opportunity to succeed. As a Store Manager your hours will be driven by the needs of your customers and the business. So early mornings, late nights and weekends are when you will most likely be working. However, flexibility will be required. Some of our stores offer their local communities post office services, therefore you may also be required to undergo a P250 check as part of your offer of employment, which includes a financial check. Successful verification of this check by the Post Office is mandatory in order for candidates to start employment. About The Company Morrisons acquired the McColl s business in 2022. Our convenience proposition consists of a network of 1,004 convenience stores and newsagents. Our stores are made up of Morrisons Daily, McColl s, Martins and R S McColl stores across England, Scotland, and Wales. Our aim is to be Your Favourite Neighbourhood Shop, providing a great range of quality everyday products and services, close to where people live, so we re always available when customers need us. Next Steps Applicants who are shortlisted will be contacted by a recruiter and a screening call will be held. This is an informal call where you will discuss your experience and the role in further detail to identify if you are potentially suitable for the role. Following a screening call, if you are deemed suitable, the next and final stage would be an interview with the area manager. Further details will be provided should you make it to this stage. If you require a reasonable adjustment or support with your application, please contact us.

Store Manager

Store Manager Fashion Retail 34-38,000We have fantastic opportunity for a Store Manager to join a thriving business and lead them to more growth and success! We are seeking a Store Manager to be a part of something that's exciting, evolving and growing. This store is one of our clients most high-profile stores and you will be responsible for developing a core team to provide the best-in-class service.The Store Manager Opportunity:As a Store Manager, you will be responsible for letting everyone in the area know you are there! You will liaise with high profile clients, loyal customers and new enquiries to drive engagement and deliver results. The successful retail leader will build a high performing team and strategically drive sales and profitability within the store, whilst retaining a customer-centric approach at all times. What we want in our new Store Manager:<ul><li>The ability to manage a strong management team</li><li>Motivate and inspire your team </li><li>Experience of managing high profile events </li><li>Personal shopping experience is preferred to demonstrate to the team how to deliver the best service possible</li><li>Proven experience in driving sales and profitability in a flagship store</li><li>A passion for driving a culture of exemplary customer service</li><li>An ability to understand the importance of local and global business strategy</li><li>Experience in using data to identify trends, issues and opportunities</li><li>Has the ability to take action to deliver when such opportunities are identified</li><li>Highly effective communicator</li></ul>This is a great role, we want to hear from retail leaders who are passionate about people, service, standards and results. We are open to considering applications from Store Managers in fashion, footwear, cosmetics, luxury goods, accessories or high value considered products.BH35198

Hybrid 3 office/2 home Source Solutions are proud to be working with a leading, highly regarded contractor and platinum award investor in people within electrical infrastructure, a pioneer for reduced carbon solutions and innovator within net zero strategy, to identify a Project Procurement Specialist, to work within the Indirect Procurement directorate, focusing on the company s energy innovation services and efforts. The Project Procurement Specialist will work within the indirect side of the business. This is a very exciting role to work alongside a skilled and highly accredited procurement department, working on cutting edge solutions for the energy sector and within the energy transition. This role will be responsible for the end-to-end procurement process for innovation projects, working with numerous suppliers and partners in an R&amp;D type environment. There is no specific need for candidates to be from the energy sector, however some form of procurement role within engineering, technology, infrastructure or construction would be advantageous as is experience of running tendering for multi-disciplinary projects. (Annual budget of around £10m - £20m) Within the role, in a more day-to-day responsibility sense, you will manage your: <ul> <li>Category management and strategic sourcing with partners</li> <li>Commercial negotiation</li> <li>Supplier relationship management</li> <li>Data analysis utilising reports from the relevant ERP and data tools</li> <li>Compliance to all business, governance and legislative policies and processes</li> </ul> The ideal candidate will have: <ul> <li>Experience of strategic sourcing execution as well as running tender events</li> <li>Experienced or adaptable to learn various types of contracts (for example NEC3)</li> <li>Experience of using various software (eg, ERP, FTS)</li> <li>Ability to run multiple projects simultaneously</li> </ul> On offer in return is a fantastic opportunity to learn and develop in a high-achieving team working on the forefront of technology, within a prestigious Platinum Accredited business! Apply now! (Project Procurement Specialist / Crawley or London / Monday to Friday / Hybrid / Energy)

Project Procurement Specialist

Ecommerce Director South Coast - Based on site! (some flex after first few months/ 1 day per week wfh)Full time, 5 days, Monday to FridayThis Ecommerce Director role is suited to a commercially driven, data led ecommerce leader with a strong background in direct to consumer retail and digital marketing, who thrives on building growth strategies, outperforming competitors and delivering measurable results. The ideal person is analytical yet creative, passionate about sport, health or active lifestyles, confident leading cross functional teams, and motivated by creating outstanding customer experiences while scaling international ecommerce performance.The company is a direct to consumer retail business with a strong international footprint, headquartered in West Sussex and supported by operations in Europe and North America. It takes an engineering led approach to developing high performance products and is focused on delivering exceptional customer experiences through its digital platforms, combining innovation, quality and data driven decision making to serve a global customer base.You will be joining a growing and well supported ecommerce team, with continued investment in people and capability as the business scales. The company culture is collaborative and non-hierarchical, built on values of innovation, openness to new ideas, community and continuous professional development, with training budgets and support for further qualifications available.While the product offering is highly technical, success in this role is driven by strong ecommerce and retail expertise rather than prior experience in the sector, and applications are welcomed from candidates with a wide range of backgrounds. The role offers clear long-term progression, with the definite potential to develop to board level Role overview Senior Ecommerce Director role within an international, direct to consumer business where ecommerce is the core revenue driver. Responsibility for leading the UK based ecommerce team while driving growth across the UK, Europe, USA and other international markets. A collaborative, open and supportive culture with a strong focus on innovation, community and professional development. Opportunity to take ownership of a high impact role in a fast growing, digitally led organisation. Manage in-house team across Ecommerce &amp; Digital; currently a team of 4 with immediate plans to develop furtherKey requirements Proven experience in a senior ecommerce leadership role within retail, ideally direct to consumer or inventory led. Strong track record of delivering significant ecommerce growth, including international expansion. Hands on experience with Shopify Plus and strong performance marketing expertise. Data driven mindset with experience using GA4 and a focus on optimising spend and return on investment. Confident people leader with the ability to mentor, develop and support a growing team. Willingness to be hands on in the first 6 to 12 months to redefine processes and drive change. Experience working with global teams is advantageous, with retail expertise valued over product specific knowledge. Open to candidates stepping up from Head of Ecommerce or Head of Digital roles.This would suit a really data-driven, high-growth focussed Ecommerce Director looking for a new challenge and project. Company just under 20million and international so any international experience would be a huge plus, particularly US, UK and Germany.Looking at hearing from the best ecommerce professionals in the local area as well as possibly anyone looking to relocate to the South Coast, could be perfect for that!Please apply today!BH35085

Ecommerce Director

Outdoor Leisure &amp; Christmas Department Manager West Sussex Salary: DOE Are you a seasoned retail manager ready for your next challenge? The business we're working with is a highly regarded garden centre group, and they're looking for an experienced and motivated retail manager - ideally with garden leisure and Christmas retail experience - to lead their Christmas &amp; Outdoor Leisure Department.About the Business Renowned for exceptional service and premium-quality products, our client is dedicated to providing customers with an outstanding shopping experience. With a diverse range of high-end offerings, they are committed to helping customers make informed choices with confidence.About the Role As the Department Manager for Outdoor Leisure &amp; Christmas, you'll oversee the team and ensure the smooth running of the department. You'll take ownership of team development, manage a dedicated team, and have full accountability for your department. Key responsibilities include managing stock levels, ensuring timely replenishment, and maintaining high merchandising standards.The Ideal Candidate We're looking for a candidate with proven experience in retail management, preferably in a dynamic, fast-paced setting. Previous garden leisure and Christmas retail experience would be highly beneficial. Strong leadership abilities are a must, as you'll be inspiring and guiding your team to achieve sales and profitability goals. A proactive and innovative mindset is highly valued, as you'll contribute ideas to improve department performance and enhance customer satisfaction.How to Apply If this role excites you, we'd love to hear from you! Apply today for immediate consideration. For more details, contact Michail at (url removed) or call (phone number removed).

26 Retail Jobs in Crawley, UK