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With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. Main Responsibilities <ul><li>You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy.</li><li>Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers.</li><li>You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas.</li><li>Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs.</li><li>Make commercial decisions around stock availability and merchandising.</li><li>Actively seek contact with key stakeholders to gain a wider understanding of the business</li><li>Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth.</li></ul> The Ideal Candidate <ul><li>You will be as passionate about celebrating our customers' life moments as we are</li><li>Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business</li><li>Have experience inleading and developing a team of colleagues</li><li>Be prepared to work towards KPIs in a fast-paced environment</li></ul>

Store Manager

We're on the hunt for a TEAM LEADER in our Brighton store, someone who is results-driven and absolutely service obsessed! Could that be YOU?You'll be accountable for leading the success of the retail team and their performance;INSPIRING them to be the best they can beCOACHING them so they have what it takes to thrive andMOTIVATING them to exceed targets and smash their goalsHow you'll add real value in your role:<ul><li>Lead the team to create an amazing service experience, one that the customer will remember</li><li>Ignite a real sales energy in store to exceed the targets, and be sure to get involved, show them how it's done!</li><li>Be the kind of leader you would want leading you - support, drive and recognise the great team you have</li><li>Stay in the loop; know what's going on in the business, understand what you need to do and be clear on when it needs to be done by - organisation always wins</li><li>Our stores are the window to our brand, be sure to keep the VM on fire and the product looking hot, just as our customers would expect from us!</li></ul>You might know Ann Summers as the inventors of the Rampant Rabbit, or even the destination for must-have lingerie, and you're right, but we're SO much more than that We're a unique brand that strives to EMPOWER, lives to PUSH BOUNDARIES, gets kicks off MAKING IT HAPPEN and is ALWAYS INCLUSIVE!Our talented people are at the heart of our retail business, and they're the ones who make our brand the incredible success that it is.What's in it for you?<ul><li> £12.50 per hour </li><li>A great induction, setting you up for success in your new retail role</li><li>50% staff discount</li><li>Incentives and initiatives</li><li>Wellness programme</li><li>Internal progression journey</li></ul> just to name a few (not to mention, the opportunity to work for a fantastic brand - huge perk!)If you're currently a Keyholder or Team Leader in Retail or Hospitality and love our brand and what we stand for, apply with your CV to find out more!Due to high volumes, we're unable to get in touch with every candidate to acknowledge your application, however we're grateful that you've taken the time to apply. All successful candidates will be contacted as soon as possible to discuss the role and their experience further.At Ann Summers we are proud to continue embracing inclusion, diversity and equality in our every day, supporting our people to be themselves. We are committed to building teams with a variety of backgrounds, skills and views.Ann Summers complies with all GDPR policies, by responding to this advert your details will be kept in our database for a total of 6 months, if you would like these to be removed please just reach out and let us know.

Team Leader

DescriptionAssistant Store Manager Full Time 40 Hours Up to £29,000 + £2,025 Bonus Location: Brighton Cotswold Outdoor Group: Cotswold Outdoor RunnersNeed Snow+Rock At Cotswold Outdoor Group, we believe that the outdoors should be accessible to everyone, and that protecting it is just as important as exploring it. We're committed to sustainable retail, meaningful customer experiences, and supporting the adventure community with the best gear and guidance. We're now looking for an Assistant Store Manager in Brighton to support the Store Manager to lead a passionate team of outdoor experts and deliver a store experience that's truly customer-first. What You'll Be Doing Leadership &amp; Culture: Inspire and support a diverse team who share a passion for the outdoors. Create a positive, inclusive store culture focused on collaboration, wellbeing, and performance. Customer-Centric Focus: Champion a service-led approach that ensures every customer receives expert advice and a warm welcome, whether they're seasoned adventurers or just starting out. Sustainable Retail Practices: Model and promote our sustainability values - reducing waste, encouraging responsible choices, and working with environmentally conscious brands. Operational Delivery: Drive performance through effective inventory control, accurate stock management, and clear commercial strategies that align with KPIs and company objectives. What You'll Bring Proven retail management experience, ideally within outdoor, apparel, or footwear retail. A genuine passion for the outdoors and the lifestyle it promotes. Strong leadership skills with the ability to coach, inspire, and develop your team. A track record of achieving targets through excellent customer service and team engagement. What You'll Get Comprehensive induction to set you up for success from day one Performance-based annual bonus Staff discount of 40-60% across our family of brands 33 days holiday, with the option to purchase additional days Clear development pathway with opportunities for career progression A role with purpose, working for a business that puts people and planet first Join us and be part of a company that's as passionate about sustainability and the outdoors as you are. Apply now and help others discover their next adventure, while staying committed to protecting the places we all loveAd ID:

Assistant Store Manager Brighton, East Sussex Tandem Talent £28,000 - 29,000 - Annum 7 hours ago

Due to our ongoing success, we are looking for a QRS/Retail Auditor to collaborate with leading global fast-food brands, ensuring they maintain the highest quality standards. This pivotal role plays a crucial part in upholding food safety across the UK. ABOUT YOUWe are actively seeking individuals with expertise in Food Service or Retail Food to join our esteemed global team as a QRS/Retail Auditor. This opportunity is on a zero-hours basis, specifically covering the Essex region. Join us in this essential mission for food safety excellence.Required skills and experience:<ul><li>Experience working in a retail, restaurant, or food factory/processing environment alongside experience of being audited, or conducting audits, would be highly desirable</li><li>Ideally, have previous work experience in the Food Service industry, with some exposure to Food Safety, however, full training can be provided by our experienced team</li><li>Level 2, 3 or Level 4 Food Safety qualification is advantageous</li><li>Level 2, 3 or Level 4 HACCP qualification is advantageous</li><li>Good working knowledge of Health and Safety in a Restaurant/Food environment</li><li>Mathematics and English GCSEs, or equivalent, are essential</li><li>Full UK Driving licence and own car</li></ul> ABOUT THE OPPORTUNITYAs a QSR Retail Auditor,you will be part of Intertek SAI Global business and will be travelling to client sites to conduct the audit for a variety of Food and Restaurant clients, including Fast Food chains, High Street Restaurants, and Commercial Food Venues on a zero-hours contract.Key activities:<ul><li>Be responsible for auditing some of the most well-known names on the UK high street against the appropriate food safety, hygiene, and inter-company standards.</li><li>Conduct food safety, brand standards and workplace health and safety evaluations at client locations</li><li>Consult, coach and train clients on the latest food safety, health, and hygiene practices</li><li>Work with account management teams to resolve client challenges</li><li>Provide accurate reporting and ensure effective customer communication and relationships</li><li>Additionally, due to the nature of the role (which will be on a flexible contract), access to own transport is essential and the role will involve both weekend and evening work.</li></ul>This is a Zero-hour contract, withflexible working hours covering the Essex region. WHAT WE OFFERJoin Intertek and become part of our global network of inspiring and entrepreneurial colleagues.We are a global family that values diversity and we thrive working together with precision, pace and passion.We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.<ul><li>Competitive salary/benefits</li><li>Development and career opportunities around the Globe</li><li>Working in a highly motivated team and dynamic working environment</li></ul>We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin.Intertek operates a preferred supplier arrangement and we do not accept unsolicited approaches from agencies. JBRP1_UKTJ

Food Retail Auditor

Shop Cover Manager - LondonAre you looking for a role with huge variety where no day is the same? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?If you answered yes to these then we have the perfect opportunity for you.The rolePermanent,35 hoursThe role includes a£1,750 allowanceand £5,000 car allowanceLocation - Supporting Scope shops basedin the London area.It is therefore essential that you can travel within this geographical area.We are looking to appoint a Shop Cover Manager (known internally as Divisional Support Lead) supporting Scope shops in London area. These include: Acton, Basildon Bexleyheath, Camberwell, Camden, Clapham Junction, Dartford, Fulham, Ruislip, Surbiton, Tolworth, Walthamstow and Woolwich.This is an exciting role working closely with the fantastic shop teams to enable our shops to trade when there is absence andmaintaining and improving the running of our shops day to day and enable us to maximise sales and profit.Our retail roles are full of variety, and every day is different! From generating and processing stock to designing an eye-catching window display or recruiting and training our wonderful volunteer team youll find every day challenging but extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.About youAs Divisional Support Lead youll be passionate about retail and have a love of fashion with experience of running a shop, or youll be looking for a management role as the next step in your career and be comfortable working closely various shop teams.To be successful in this role<ul><li>Youll need a commercial, can-do attitude and always put the customers needs first.</li><li>Youll be a dedicated team player and be able to work with different retail shop teams and volunteers</li><li>Possess a strong work ethic</li><li>Have a great attention to detail and have a creative eye for displays.</li><li>Be proficient in the use of Microsoft Office</li></ul>Please make sure you explain in your application, with examples, how you can meet these important skills.We ask you to show an appreciation of Scopes values and our ambition of an equal future for disabled people.About working in our shopsOur shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainablefashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver Everyday Equality for disabled people and their families.About working in our shopsOur shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.Shop hoursIts important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.Our values - pioneering, courageous, connected, open, fairBy living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.Disabled candidatesWe are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please make contact with us. You can find out more aboutinterview adjustmentson the Scope website.Equality, Diversity and InclusionAt the heart of everything we do at Scope is Equality, Diversity, and Inclusion.We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.You can find out more aboutour approach to Equality, Diversity and Inclusionon the Scope website.Scope benefitsWe believe hard work deserves reward and recognition. We offer a wide range of benefits including:<ul><li>35 days annual leave</li><li>flexible working (where we can)</li><li>company pension</li><li>excellent training and career development</li><li>strong colleague networks acrossdisability, LGBTQ+, race equality, carers, women and young colleagues</li><li>Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more</li></ul>One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. Were here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.Please note that successful candidates will be subject to an enhanced DBS check.We welcome all applications by 11:59pm GMT on Tuesday 30 September 2025. JBRP1_UKTJ

Shop Cover Manager

Closing date: 22-09-2025 Customer Team Member Location: 60-64a Ham Road, Worthing, BN11 2QY Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, 6 month temporary contract, part time Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do <ul> <li>Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience </li> <li>Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members</li> <li>Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be</li> <li>Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together</li> <li>Support your local community - get involved in all kinds of activities and events! </li> </ul> This job would suit people who have <ul> <li>A genuine care for the needs of customers and members</li> <li>Great people skills, with the ability to build positive relationships with customers and colleagues</li> <li>A positive approach to change and problem solving</li> <li>The flexibility to work a range of different shifts</li> </ul> Why Co-op? <ul> <li>30% discount on all Co-op products in-store plus 10% discounts on all other brands</li> <li>A pension scheme with up to 10% employer contributions</li> <li>Wagestream- a money management app giving you access to a percentage of your pay as you earn it</li> <li>31 days of holiday (including bank holidays, pro rata for part time colleagues)</li> <li>Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations </li> <li>24/7 employee assistance service</li> <li>Full, paid training and dedicated support for your personal development and career progression</li> <li>Rotas shared three weeks in advance and accessible on your phone</li> <li>Cycle-to-work scheme</li> </ul> Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Customer Team Member

Closing date: 24-09-2025 Customer Team Member Location: 110 High Street, Heathfield, TN21 8JD Pay: £12.60 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: 2pm-11pm including weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do <ul> <li>Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience </li> <li>Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members</li> <li>Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be</li> <li>Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together</li> <li>Support your local community - get involved in all kinds of activities and events! </li> </ul> This job would suit people who have <ul> <li>A genuine care for the needs of customers and members</li> <li>Great people skills, with the ability to build positive relationships with customers and colleagues</li> <li>A positive approach to change and problem solving</li> <li>The flexibility to work a range of different shifts</li> </ul> Why Co-op? <ul> <li>30% discount on all Co-op products in-store plus 10% discounts on all other brands</li> <li>A pension scheme with up to 10% employer contributions</li> <li>Wagestream- a money management app giving you access to a percentage of your pay as you earn it</li> <li>31 days of holiday (including bank holidays, pro rata for part time colleagues)</li> <li>Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations </li> <li>24/7 employee assistance service</li> <li>Full, paid training and dedicated support for your personal development and career progression</li> <li>Rotas shared three weeks in advance and accessible on your phone</li> <li>Cycle-to-work scheme</li> </ul> Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Closing date: 22-09-2025 Customer Team Member Location: Ridgeland House, Dyke Road, Hove, BN3 1TX Pay: £12.30 per hour Contract: 12 hours per week + regular overtime, 3 month temporary contract, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. This role also includes working in our in-store bakery. Full, paid training provided You can apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm. We're looking for Customer Team Members to join our team at Co-op. When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do <ul> <li>Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience </li> <li>Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members</li> <li>Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be</li> <li>Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together</li> <li>Support your local community - get involved in all kinds of activities and events! </li> </ul> This job would suit people who have <ul> <li>A genuine care for the needs of customers and members</li> <li>Great people skills, with the ability to build positive relationships with customers and colleagues</li> <li>A positive approach to change and problem solving</li> <li>The flexibility to work a range of different shifts</li> </ul> Why Co-op? <ul> <li>30% discount on all Co-op products in-store plus 10% discounts on all other brands</li> <li>A pension scheme with up to 10% employer contributions</li> <li>Wagestream- a money management app giving you access to a percentage of your pay as you earn it</li> <li>31 days of holiday (including bank holidays, pro rata for part time colleagues)</li> <li>Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations </li> <li>24/7 employee assistance service</li> <li>Full, paid training and dedicated support for your personal development and career progression</li> <li>Rotas shared three weeks in advance and accessible on your phone</li> <li>Cycle-to-work scheme</li> </ul> Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.

Ready to lead? MINCKA Coffee are looking for a General Manager who cares deeply about people, performance, and hospitality - and we want them to own the success of their own shop.Our mission is simple: serve the best coffee in the UK, pair it with incredible food, and make every guest feel welcome, every single time.We believe personality and passion matter more than just experience - skills can be taught, but care and connection come from within. If you're someone who takes pride in their work and loves to create great guest experiences, we'd love you to be part of our journey. The Role As General Manager, you'll run your own MINCKA shop - leading a high-performing team, owning the financial success of the business, and creating a culture where both staff and guests love to be. This is a hands-on leadership role for someone who thrives on people, performance, and delivering exceptional hospitality every day. What You'll Do <ul><li>Lead, inspire, and develop your team to deliver world-class hospitality.</li><li>Take full ownership of your shop's financial performance, KPIs, and growth.</li><li>Oversee daily operations, ensuring every shift runs smoothly and to standard.</li><li>Recruit, train, and mentor team members, creating future leaders at MINCKA.</li><li>Maintain full compliance with health &amp; safety and EHO standards.</li><li>Drive sales, cost control, and efficiency while protecting quality.</li><li>Build a workplace culture that's positive, motivating, and high-energy.</li></ul><ul><li>A proven leader with experience managing high-volume cafés or restaurants.</li><li>Commercially sharp and confident with financials, KPIs, and cost control.</li><li>A hands-on operator who loves leading from the front.</li><li>Passionate about coffee, food, and creating memorable guest experiences.</li><li>Organised, proactive, and solutions-focused in a fast-paced environment.</li></ul><ul><li>Competitive salary plus performance bonus based on shop success.</li><li>Free coffee on and off shift.</li><li>35% off food and retail when you're not working.</li><li>A genuine opportunity to own your shop's success and develop as a senior leader.</li></ul> Why Join MINCKA? MINCKA is building something special - combining world-class coffee, incredible food, and genuine hospitality in a warm, vibrant environment.We care deeply about our people. That means fair, stable hours, opportunities for growth, and a culture built on care and connection.Join us as we grow and make MINCKA one of the UK's most-loved coffee brands - one guest, one cup, and one day at a time.

General Manager - Specialty Coffee, Full Shop Ownership MINCKA Coffee

About UsOxfam is a global movement of people working together to end the injustice of poverty. That means we tackle the inequality that keeps people poor. Together we save, protect and rebuild lives. When disaster strikes, we help people build better lives for themselves, and for others. We take on issues like land rights, climate change and discrimination against women. And we won't stop until every person on the planet can enjoy life free from poverty.Oxfam GB is a member of international confederation of 21 organisations working together with partners and local communities in the areas of humanitarian, development and campaigning, in more than 90 countries.Oxfam PurposeTo work with others to overcome poverty and sufferingTrading PurposeTo make as much money as possible to overcome poverty and sufferingAbout our Oxfam ShopsOpen for business since 1948, Oxfam shops are at the heart of the charity and their community, raising vital funds and increasing public awareness of what we do. They are always guided by our values of empowerment, accountability and inclusiveness and focussed on making as much money as possible.The Role of our Deputy Shop ManagersCommercially aware and constantly looking for new business opportunities, deputy shop managers motivate their teams and create a safe and energised work environment. They have high standards, a strong drive to achieve results and are accountable for their business.The role of the deputy shop manager is empowered, varied, busy and gives the opportunity to work with some amazing people. Shop managers are pivotal for the success of our business and can make a real difference. Oxfam operates a volunteer operating model, in which volunteers are empowered to take over most of the tasks within the shop, including running the shop in the manager's absence.Often the only paid member of staff, our managers and deputy managers are comfortable in this environment, really enjoy working with others and are great at delegating to their teams. Excellent communicators, they are creative, and always look for opportunities to attract new supporters every day.Our Values and Commitment to SafeguardingOxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from diverse backgrounds to apply.Key Skills and Competencies required<ul><li>Ability to support development and maintenance of successful, inclusive and diverse team who are able to maintain day to day activities of the shop.</li><li>Some commercial awareness with ability to support effective retail processes and strong merchandising</li><li>Ability to work collaboratively with the Shop Manager, and to build positive relationships with other colleagues. provide excellent customer service, and engage with local community and other civil society organisation</li><li>Ability to demonstrate resilience to everyday pressures that come with the role and manage conflicting demands seeking appropriate support, advice and guidance when needed.</li><li>Numerate and financial literate, able to interpret basic financial reports, monitor budgets and maintain shops administrative systems.</li></ul>This role will require working some weekends, including Sunday.How to applyAs part of your online application, please upload your up to date CV and a covering letter explaining your suitability against the essential criteria in the job profile.All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks. Oxfam GB takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including a Disclosure and Barring Service check (DBS), as this role involves unsupervised access to the above-mentioned groups.For full information surrounding DBS and the vacancy, please view the full job description.A thriving diverse Oxfam:It's people power that brings about change. To play our part as a global organisation working to overcome poverty and inequality, we need equality, diversity and inclusion across our community of staff, partners and volunteers. Together, we're committed to becoming a more diverse workforce, better able to tackle the global challenges that face our world today.To do that:<ul><li>We need to dismantle the unequal power structures that exist everywhere, this including Oxfam and the wider development and charity sectors.</li><li>We need an inclusive Oxfam where everyone can bring who they are to our work and feels celebrated for the differences they bring.</li><li>We want and need everyone, and that means we need you.</li></ul>

20 Retail Jobs in England