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Balfe’s Bikes – Customer Experience Agent AdvisorAt Balfe’s it’s all about people. And bikes! It’s the passion, energy and enthusiasm of all of our colleagues throughout the business, which makes Balfe’s a great place to work.Our brand Purpose is:&nbsp;To make cycling welcoming for all and empower people to feel confident living life on two wheels.Our brand Mission is: Our mission is to inspire a lifelong love of cycling by welcoming and supporting every rider – whether they’re a complete beginner or a seasoned pro.Our brand Vision is:&nbsp;To be the cycling retailer of choice, renowned for our great product selection and exceptional service, earning the trust and loyalty of every customer.Joining Balfe’s means you’ll be working with like-minded people, and you will have opportunities to develop your skills and experience, and plenty of career progression if you want it.Based at Gatwick Warehouse, Crawley, West Sussex.We are looking for a full-time Customer Experience Agent to deliver excellent service to our customers through a variety of channels. Our people are at the heart of what we do and ensuring our customers and colleagues get the best service is a key driver.&nbsp; Based in Crawley, we currently have 12 stores in London and, Southeast. We are passionate about cycling and want to communicate this to our customers.&nbsp;The Customer Experience Agent will report directly to the Support Team Manager who is responsible for the coaching, training and development for members of the Support Team.The contacts from the customers will be managed through a variety of channels including phones, webchat, social media and email correspondence. Experience of some or all these channels is required.Key Responsibilities<ul><li>Monitor, respond to, and resolve customer queries related to cycling products and services via webchat, phone, email, and social media.</li><li>Provide expert technical support on the full range of Balfe’s Bikes products, ensuring customers receive the best advice for their cycling needs and satisfaction.</li><li>Assist customers by offering detailed product information, helping them find the right bikes, components, and accessories, and resolving any issues that arise.</li><li>Maintain a professional and friendly approach when communicating with customers, ensuring they feel valued and supported.</li><li>Offer alternative solutions, when necessary, always aiming to meet customers' cycling needs and enhance their experience.</li><li>Advise on and process Cycle to Work schemes, helping customers make the most of these programs to get on the road.</li><li>Perform any other customer service-related tasks, always ensuring a smooth and positive experience for all cycling enthusiasts.</li><li>Any other Customer service-related tasks as directed by management.</li></ul>Knowledge, Skills and Experience:<ul><li>Ability to demonstrate a solid understanding of bicycles, components, and cycling technology, with a genuine passion to broaden and expand this knowledge further.</li><li>Excellent verbal and written communication skills, with the ability to engage effectively with fellow cyclists, team members, and customers.</li><li>Exceptional attention to detail, striving for excellence in all aspects of bike assembly, maintenance, and customer service.</li><li>Proven experience working in a dynamic, fast-paced environment, ideally within the cycling or outdoor industry, contributing to a high-performing team.</li><li>Skilled at managing multiple tasks and shifting priorities while maintaining high standards of quality and service.</li><li>Self-driven and decisive, with a positive attitude, strong problem-solving abilities, and the ability to take ownership of tasks from start to finish.</li><li>Confident and professional communication skills, with the ability to engage with all levels of the business, including senior management and directors.</li><li>Flexible and adaptable, with the willingness to take on varied duties as needed, including working evening and weekend shifts in line with business needs.</li><li>Availability to work one weekend day every five weeks and a late shift (11am to 8pm) once a week, ensuring the team’s operational flexibility.</li></ul>Balfe’s PerksWhat's in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including:<ul><li>Cycle to Work initiative.</li><li>Excellent staff discounts</li><li>Performance bonuses</li><li>Referral Bonus</li><li>Enhanced Parental Policies</li><li>28 Days Annual Leave</li></ul>Our Values&nbsp;Passion: We live and breathe cycling, and we’re here to inspire a lifelong love of riding in every cyclistKnowledge: We share our expertise to empower every rider with the confidence to enjoy every journeyCommunity: Cycling connects us all, and we foster a welcoming space where every rider belongsTeamwork: No egos. Just collaboration. Working together to support our customers and each other.Honesty: Trust is everything. We’re always open, transparent and committed to doing the right thing.

Manor Royal Business District

Customer Experience Agent Advisor: Balfe's Bikes

We’re excited to announce that we are opening a brand-new charity shop in Portslade and we’re looking for passionate volunteers to help make it a success. Together, we’ll serve the community with fantastic bargains while raising vital funds to support hospice care.We have plenty of opportunities available Monday to Saturday, 9-1pm or 1-5pm or Sundays 10-1pm or 1-4pm.Volunteering in our shops offers a variety of exciting tasks. From sorting, steaming, and pricing donations to spotting hidden gems, you'll roll up your sleeves in the backroom and assist on the shop floor. Engaging with customers is key, whether you're serving with a smile, working the till or helping donors complete Gift Aid forms.Creating a warm, friendly and inviting space is just as important. You'll help design eye-catching window displays, keep the space tidy, and use your creativity to ensure everything looks its best, encouraging customers to return.No special skills are needed as we’ll show you what to do, and we provide all the training you’ll need. But if you have any experience or particular interest, tell us; it may be helpful. It’s really easy to get your volunteering started; simply click on ‘Apply Now’ and we’ll be in touch.

The Martlets Hospice

Martlets Hospice

Volunteer Shop Assistant (Boundary Rd Hove)

Closing date: 15-01-2026 Customer Team Leader Location: 3-6 The Square, Barnham, PO22 0HB Pay: £13.99 per hour Contract: 25 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do <ul> <li>Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations</li> <li>Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected</li> <li>Make sure that the store remains safe, legal, and fully operational</li> <li>Manage diligence checks and stock accuracy to make shopping a great experience for our customers</li> <li>Support your store manager by deputising when they're not working and delivering a variety of HR processes</li> <li>Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback</li> <li>Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan</li> </ul> This job would suit people who have <ul> <li>A genuine care for the needs of customers and members</li> <li>The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor</li> <li>Great people skills, with the ability to build positive relationships with customers and colleagues</li> <li>Strong organisational and problem-solving skills</li> <li>A desire to learn, grow and develop your leadership skills</li> <li>The flexibility to work a range of different shifts</li> </ul> Why Co-op? <ul> <li>Full, paid training and dedicated support for your personal development and career progression</li> <li>30% discount on all Co-op products in-store plus 10% discounts on all other brands</li> <li>A pension scheme with up to 10% employer contributions</li> <li>Wagestream- a money management app giving you access to a percentage of your pay as you earn it</li> <li>36 days of holiday (including bank holidays, pro rata for part time colleagues)</li> <li>Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations </li> <li>24/7 employee assistance service</li> <li>Rotas shared three weeks in advance and accessible on your phone</li> <li>Cycle-to-work scheme</li> </ul> Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date. Same Posting Description for Internal and External Candidates

Customer Team Leader

Summary £13.00 - £17.45 per hour 30 hour contract shifts 9pm - 6am 30-35 days' holiday (pro rata) 10% in-store discount Enhanced family leaveEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure every customer receives the service they deserve.In return, we'll give you a competitive salary based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside Lidl.We're proud to be a diverse, secure and fast-growing business, so we'll make sure you have quality retail training and real opportunities to build your career. What you'll do <ul><li>You'll be a Lidl expert, helping our customers with their questions, queries and requests</li><li>Efficiently work deliveries as they arrive in store</li><li>Passionately provide excellent customer service</li><li>Proactively keep the bakery topped up by baking fresh goods</li><li>Expertly merchandise and maintain our middle aisles of Non-Food products</li></ul> What you'll need <ul><li>Experience working in a fast-paced environment</li><li>Excellent customer service skills</li><li>Flexibility to start a shift early or finish late</li><li>A positive approach to changing priorities</li><li>A drive and passion to work hard and make your store a success</li><li>A smile on your face and a friendly manner to inspire your team and help our customers</li></ul> What you'll receive <ul><li>30-35 days' holiday (pro rata) </li><li>10% in-store discount </li><li>Enhanced family leave </li><li>Contributory pension scheme</li><li>Long service awards </li><li>Plus more of the perks you deserve</li></ul>We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Customer Assistant Night (Seasonal Support)

Aftersales Manager Department: Aftersales Reports To: Head of Business / Dealer Principal Role Purpose The Aftersales Manager is responsible for leading and developing the Service, Parts, and Workshop operations to maximise profitability, efficiency, customer satisfaction, and compliance. The role ensures manufacturer standards are met while driving performance through strong leadership, process control, and customer experience. Key Duties &amp; Responsibilities Leadership &amp; Management <ul> <li> Lead and manage Service, Parts, Workshop, and Bodyshop (if applicable) teams </li> <li> Set clear objectives and hold departmental managers accountable for performance </li> <li> Recruit, train, develop, and retain aftersales staff </li> </ul> Operational Performance <ul> <li> Drive workshop productivity, efficiency, and utilisation </li> <li> Ensure effective workshop planning and workflow control </li> <li> Monitor labour sales, recovery rates, and parts margins </li> <li> Reduce vehicle off-road (VOR) time and maximise retention </li> </ul> Financial &amp; KPI Control <ul> <li> Deliver aftersales profit targets and budgets </li> <li> Monitor and analyse KPIs including labour efficiency, recovery rate, utilisation, WIP, and CSI </li> <li> Control costs including parts, warranty, sublet, and overtime </li> </ul> Customer Experience <ul> <li> Ensure consistently high levels of customer satisfaction and CSI </li> <li> Handle escalated customer complaints professionally and efficiently </li> <li> Implement customer retention and loyalty initiatives </li> </ul> Compliance &amp; Quality <ul> <li> Ensure compliance with manufacturer standards, warranty requirements, and audit processes </li> <li> Ensure health &amp; safety, COSHH, and environmental compliance </li> <li> Maintain FCA awareness where finance products are sold in aftersales </li> </ul> Warranty &amp; Technical Oversight <ul> <li> Oversee warranty processes to minimise rejections and financial risk </li> <li> Ensure technical standards and quality control processes are followed </li> </ul> Stakeholder Management <ul> <li> Liaise with manufacturers, suppliers, and group management </li> <li> Support manufacturer audits, reviews, and performance meetings </li> </ul> Skills, Knowledge &amp; Experience <ul> <li> Proven experience as an Aftersales Manager, Service Manager, or Senior Aftersales role </li> <li> Strong commercial awareness with budget and KPI responsibility </li> <li> Excellent leadership and people management skills </li> <li> Strong understanding of manufacturer standards and aftersales processes </li> <li> Experience within a franchised dealership environment preferred </li> </ul>

Aftersales Manager

A retail company is seeking an Outdoor Leisure &amp; Christmas Department Manager in Horsham, United Kingdom. The ideal candidate should have significant retail management experience and strong leadership abilities. You'll be responsible for overseeing the team, managing stock levels, and enhancing customer satisfaction. This is a key role in ensuring the smooth operation of the department and driving sales. Apply now to lead a dedicated team and contribute to an outstanding shopping experience.

Outdoor Leisure & Christmas Dept Lead - Drive Retail Growth

We are looking for a Store Manager to join Team OB in our Horsham store. As a Store Manager, you will lead the store to success by boosting sales and motivating your team. Reporting to the Area Manager, you will bring enthusiasm, positivity and joy by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard &amp; Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Store Managers will: <ul> <li>Analyse a variety of reports to measure the success of the store and team.</li> <li>Work with KPIs to evaluate the store's performance and identify development areas.</li> <li>Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store's objectives are being met.</li> <li>Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards.</li> <li>Communicate any development/training issues that are identified to the Area Manager and People Advisor.</li> <li>Ensure exemplary customer service is delivered by the team at all times.</li> <li>Make sure the team always adhere to OB operational standards.</li> <li>Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.</li> </ul> Bonas Benefits: <ul> <li>Generous employee discount up to 60% off all OB products</li> <li>Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support</li> <li>Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service</li> <li>Annual discretionary profit related bonus scheme</li> <li>Free membership for our Westfield Health Cash Plan or Private Medical</li> <li>Auto-enrolment into our pension plan</li> <li>Refer a Friend incentive</li> <li>Enhanced maternity, paternity, adoption and shared parental leave</li> <li>Equity, Diversity and Inclusivity Voice network and EDI team</li> <li>Mental Health First Aider support</li> <li>Education and support through our 360L eLearning platform</li> <li>Free refreshments and treats in store</li> </ul> What we look for: <ul> <li>Experience in team management.</li> <li>Positivity, vibrancy and ready to take on anything.</li> <li>Someone who is kind, helpful and considerate towards customers and team members alike.</li> <li>Exceptional organisation skills and natural multi-tasking ability.</li> <li>Commercial awareness.</li> <li>Ambition, resourcefulness and someone who's looking for opportunities to learn more.</li> </ul> Equality, Diversity &amp; Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian &amp; Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&amp;I commitments, head over to the EDI page on our website:

Store Manager Oliver Bonas Horsham Competitive salary plus benefits

We are looking for a Assistant Store Manager to join Team OB in our Horsham store. As an Assistant Store Manager, you will work alongside your Store Manager to enhance sales and motivate your team. Reporting to the Store Manager, you will bring enthusiasm, positivity, and joy to the store by inspiring your customers and colleagues and maximising sales. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager, and we are open to having conversations about working flexibly. A bit about us At Oliver Bonas (OB), our values of Work Hard, Play Hard &amp; Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don't take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They're confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role OB Assistant Store Managers will: <ul> <li>Analyse a variety of reports to measure the success of the store and team.</li> <li>Work with KPIs to evaluate the store's performance and identify development areas.</li> <li>Lead by example and provide guidance to all team members, making sure their personal objectives and the store's objectives are being met.</li> <li>Work alongside the store manager to ensure the team delivers exceptional customer experiences.</li> <li>Support your store manager with progress meetings and appraisals in a timely manner for all team members and carry out the meetings where appropriate.</li> <li>Work with your team to develop and support their career progression.</li> <li>Follow company guidelines for all cash handling including till transactions and cashing up.</li> <li>Make sure the team always adhere to OB operational standards.</li> <li>Have an approachable yet authoritative written and verbal communication style, in-keeping with the Oliver Bonas tone of voice.</li> </ul> Bonas Benefits: <ul> <li>Generous employee discount up to 60% off all OB products</li> <li>Free access to our 24 hour employee assistance programme with Care First - offering financial, emotional and vocational support</li> <li>Flexible holiday - 30 days (including bank holidays) - increasing to 35 days with length of service</li> <li>Annual discretionary profit related bonus scheme</li> <li>Free membership for our Westfield Health Cash Plan or Private Medical</li> <li>Auto-enrolment into our pension plan</li> <li>Refer a Friend incentiveEnhanced maternity, paternity, adoption and shared parental leave</li> <li>Equity, Diversity and Inclusivity Voice network and EDI team</li> <li>Mental Health First Aider support</li> <li>Education and support through 360L eLearning platform</li> <li>Free refreshments and treats in store</li> </ul> What we look for: <ul> <li>Experience in team management.</li> <li>Positivity, vibrancy and ready to take on anything.</li> <li>Someone who's kind, helpful and considerate towards customers and team members alike.</li> <li>Exceptional organisation skills and natural multi-tasking ability.</li> <li>Commercial awareness.</li> <li>Ambition, resourcefulness and someone who's looking for opportunities to learn more.</li> </ul> Equity, Diversity &amp; Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian &amp; Mixed Heritage communities. Oliver Bonas is a Disability Confident Comitted employer under the Disability Confident employer scheme. To read more about our ED&amp;I commitments, head over to the EDI page on our website:

Assistant Store Manager

Full-time, permanent Monday-Friday, 8.30am-5.00pm Brighton (Hybrid or Remote) Salary: Competitive (+ bonus, share options &amp; benefits) About Sampl Sampl is on a mission to digitise the product sampling industry, helping the world's leading FMCG, beauty and consumer brands run high-performance product trials through targeted in-home sampling and cashback campaigns. Trusted by 250+ global brands across 35 countries - including Estée Lauder, Colgate-Palmolive, Mondelez, Mars and Kao - our platform delivers precise targeting, measurable outcomes and clear insight into how sampling drives customer behaviour, from real-time data and reviews to in-store sales attribution. Operating across the UK, Europe and the US, and powered by award-winning technology including SamplPay, our cashback engine, we're one of the fastest-growing companies in the UK and are scaling into new markets, categories and retail partnerships as we enter our next phase of global growth. The Role As Head of Retail Partnerships, you will build, own, and scale Sampl's relationships with retailers. You will lead revenue, proposition development, and partnership growth, opening new retailers, expanding existing partnerships, and positioning Sampl as a media and data solution that retailers can confidently sell to their brand partners. You will report to the Associate Director of Partnerships and sit within the Partnerships function, working closely with sales, campaign, product, and commercial teams to embed retail as a predictable, high-quality revenue channel. Why This Role Matters Brands are increasingly looking for measurable ways to drive trial, reviews, and sales conversion. Retailers are increasingly looking to generate revenue through retail media. When retailers adopt Sampl as part of their media toolkit, it unlocks new budgets, higher-quality demand, and deeper brand adoption. This role exists to turn retail into a scalable, strategic revenue channel. What You'll Own: Strategic Leadership <ul> <li>Define Sampl's retail partnership strategy and long-term direction</li> <li>Build structured commercial plans for each retailer, including revenue goals and joint priorities</li> <li>Position Sampl within the retail media landscape with a clear, senior-level point of view</li> </ul> Commercial Ownership <ul> <li>Own revenue targets for retail partnerships with quarterly commitments</li> <li>Lead commercial conversations from engagement through negotiation to signed agreements</li> <li>Identify new commercial models, including co-funded initiatives and brand-side upsell pathways</li> <li>Work with CMO and CEO on commercial structures and modelling</li> </ul> Retailer Proposition Development <ul> <li>Own and refine the retailer proposition to keep it competitive and compelling</li> <li>Translate retailer requirements into clear commercial features, targeting, and reporting</li> <li>Ensure the proposition fits into each retailer's media toolkit and planning rhythm</li> </ul> Retailer Enablement &amp; Activation <ul> <li>Build enablement programmes so retailer sales teams can confidently sell Sampl</li> <li>Deliver training and create retailer-facing toolkits including use cases, briefs, and measurement guidance</li> <li>Lead co-marketing initiatives and growth-supporting campaigns</li> </ul> Internal Orchestration &amp; Governance <ul> <li>Partner with sales and campaign teams to maximise conversion and delivery quality </li><li>Feed retailer insights into product and GTM plans</li> <li>Run quarterly performance reviews and maintain accurate forecasting, reporting, and partnership health metrics</li> </ul> About You: Must-Have <ul> <li>Deep understanding of the UK FMCG retail landscape and retail media networks</li> <li>Knowledge of European and US FMCG retail and RMNs</li> <li>Agency or commercial background in media, retail, or partnerships</li> <li>Strong network across retail, agency, or media communities</li> <li>Experience in performance or data-led marketing channels</li> <li>Commercial acumen and proven success in building and scaling retailer partnerships</li> </ul> Nice-to-Have <ul> <li>Experience with Boots, Superdrug, Tesco, THG Beauty or similar</li> <li>Experience negotiating partnership or pilot agreements</li> <li>Experience launching or scaling retail propositions and internal enablement programmes</li> <li>FMCG, beauty, or consumer goods experience</li> </ul> Why Join Sampl? <ul> <li>Lead the growth of a critical revenue channel in a fast-growing, innovative company</li> <li>Shape Sampl's retail proposition and strategy, influencing product, GTM, and sales</li> <li>Work closely with major retailers and global brands</li> <li>Be part of a collaborative, high-energy team culture with real commercial impact</li> <li>Clear pathway to broader leadership, including potential team growth</li> </ul> <ul> <li>Competitive base salary + uncapped performance bonus tied to growth targets</li> <li>EMI share options</li> <li>Flexible hybrid working (2+ days/week in Brighton)</li> <li>Pension scheme</li> <li>Private healthcare &amp; wellbeing package</li> <li>Generous holiday allowance, including year-end shutdown</li> <li>Regular team socials and supportive, high-energy culture</li> <li>Opportunities for international exposure as we expand</li> </ul> Sampl encourages applications from candidates from diverse and underrepresented backgrounds.

Head of Retail Partnerships

A leading real estate services company is seeking a Centre Manager for their Market Place Shopping Centre in Burgess Hill. This role involves overseeing daily operations, leading a team, and ensuring compliance with health and safety regulations. The ideal candidate will demonstrate strong leadership skills and a passion for exceptional customer service. This position offers the opportunity to engage with local stakeholders while driving the performance of this vital community hub.

22 Retail Jobs in Horsham, UK