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Assistant Aftersales Manager About the Role We're looking for a motivated and experienced Assistant Aftersales Manager to join our client's successful dealership team. This role supports the Aftersales Manager in the day-to-day running of the service department - helping drive performance, maximise profitability, and ensure customers receive a first-class experience at every visit. Key Responsibilities Assist the Aftersales Manager in the efficient daily operation of the service and parts departments. Supervise and motivate the service advisor and workshop teams to deliver exceptional service levels. Ensure all work is completed on time, to brand standards, and with maximum efficiency. Manage job flow, workshop loading, and technician productivity. Support customer handling - resolving issues quickly and professionally. Monitor key KPIs including labour sales, parts sales, and CSI scores. Support warranty processes, invoicing accuracy, and cost control. Identify training needs and help develop the team's skills and performance. Step up and deputise for the Aftersales Manager when required. About You Proven background in automotive service, workshop control, or assistant management. Strong leadership, communication, and organisational skills. Focused on delivering high customer satisfaction and workshop efficiency. Confident working to targets and analysing performance data. Experience with manufacturer systems and DMS platforms is advantageous. Full UK driving licence preferred. What's on Offer Competitive basic salary + performance bonus Manufacturer training and career development opportunities Company benefits package Supportive and professional working environment

Assistant Aftersales Manager

Summary £14.95 - £15.45 per hour 40 hour contract New Store 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leaveEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far.Just like you.As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do <ul><li>Motivate and support your team, learning from our Leadership and Company Principles</li><li>Swiftly solve problems and delegate tasks </li><li>Create an environment where your colleagues can succeed alongside you</li><li>Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager</li><li>Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly</li><li>Give our customers the very best experience every time they visit your store</li></ul> What you'll need <ul><li>Experience leading a team to achieve targets in a bustling, fast-paced environment</li><li>The ability to effectively delegate tasks and motivate your team</li><li>Patience and a friendly manner with the ability to keep calm in any situation</li><li>Passion to thrive as a key part of the Store Team</li><li>A proactive and encouraging approach to help your colleagues develop themselves and store operations</li></ul> What you'll receive <ul><li>30-35 days holiday (pro rata)</li><li>10% in-store discount</li><li>Enhanced family leave</li><li>Pension scheme</li><li>Long service awards </li><li>Plus, more of the perks you deserve</li></ul>We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

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