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Closing date: 15-01-2026 Customer Team Leader Location: 3-6 The Square, Barnham, PO22 0HB Pay: £13.99 per hour Contract: 25 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team Leaders to join our team at Co-op. When you join Co-op, you'll get dedicated support to help you grow your career, as well as amazing benefits including 36 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores. As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team - coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. At Co-op, we do things a different way. For over 175 years we've been focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause. What you'll do <ul> <li>Friendly and thoughtful service - you'll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations</li> <li>Develop your team's capabilities through coaching and training, fostering an inclusive culture where everyone's voice is valued and respected</li> <li>Make sure that the store remains safe, legal, and fully operational</li> <li>Manage diligence checks and stock accuracy to make shopping a great experience for our customers</li> <li>Support your store manager by deputising when they're not working and delivering a variety of HR processes</li> <li>Lead the way when introducing new products and services in your store - work closely with your team to implement change and encourage open and honest feedback</li> <li>Build relationships and get involved in your local community, supporting your Store Manager with the delivery of the local Co-op community plan</li> </ul> This job would suit people who have <ul> <li>A genuine care for the needs of customers and members</li> <li>The ability to strike a balance between leading and supporting your team and rolling up your sleeves on the shop floor</li> <li>Great people skills, with the ability to build positive relationships with customers and colleagues</li> <li>Strong organisational and problem-solving skills</li> <li>A desire to learn, grow and develop your leadership skills</li> <li>The flexibility to work a range of different shifts</li> </ul> Why Co-op? <ul> <li>Full, paid training and dedicated support for your personal development and career progression</li> <li>30% discount on all Co-op products in-store plus 10% discounts on all other brands</li> <li>A pension scheme with up to 10% employer contributions</li> <li>Wagestream- a money management app giving you access to a percentage of your pay as you earn it</li> <li>36 days of holiday (including bank holidays, pro rata for part time colleagues)</li> <li>Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations </li> <li>24/7 employee assistance service</li> <li>Rotas shared three weeks in advance and accessible on your phone</li> <li>Cycle-to-work scheme</li> </ul> Building an inclusive workplace We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job. We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply. If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate. You can find out more about our recruitment process at jobs.coop.co.uk/apply-process. You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing. As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date. Same Posting Description for Internal and External Candidates

Customer Team Leader

A leading real estate development company in Brighton is seeking an Analyst responsible for supporting activities related to new and existing investments. The role involves gathering and organizing data, preparing investor reports, and improving internal processes. Candidates should have high proficiency in Excel, PowerPoint, and Outlook, along with a BA, BS, or similar degree in Accounting, Finance, or Economics. This position offers a competitive salary and comprehensive benefits package.

Real Estate Investment Analyst - Forecasting & Reports

Summary £13.00 - £17.45 per hour 30 hour contract shifts 9pm - 6am 30-35 days' holiday (pro rata) 10% in-store discount Enhanced family leaveEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure every customer receives the service they deserve.In return, we'll give you a competitive salary based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside Lidl.We're proud to be a diverse, secure and fast-growing business, so we'll make sure you have quality retail training and real opportunities to build your career. What you'll do <ul><li>You'll be a Lidl expert, helping our customers with their questions, queries and requests</li><li>Efficiently work deliveries as they arrive in store</li><li>Passionately provide excellent customer service</li><li>Proactively keep the bakery topped up by baking fresh goods</li><li>Expertly merchandise and maintain our middle aisles of Non-Food products</li></ul> What you'll need <ul><li>Experience working in a fast-paced environment</li><li>Excellent customer service skills</li><li>Flexibility to start a shift early or finish late</li><li>A positive approach to changing priorities</li><li>A drive and passion to work hard and make your store a success</li><li>A smile on your face and a friendly manner to inspire your team and help our customers</li></ul> What you'll receive <ul><li>30-35 days' holiday (pro rata) </li><li>10% in-store discount </li><li>Enhanced family leave </li><li>Contributory pension scheme</li><li>Long service awards </li><li>Plus more of the perks you deserve</li></ul>We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Customer Assistant Night (Seasonal Support)

A local government authority in Brighton is seeking a passionate Project Manager to lead impactful housing projects. This role involves delivering initiatives that enhance the quality of housing services and requires strong project management skills, particularly in procurement and change management. Candidates should be committed to diversity and equality, with excellent communication abilities. The position offers an opportunity for professional development and a flexible working environment.

Brighton & Hove City Council

Project Manager - Housing Investment & Asset Management

Our client is seeking a dedicated and highly organised Sales Support Executive to join their growing team within the equipment leasing sector. This position is central to the smooth operation of both their order fulfilment and sales functions. It requires a confident communicator, a detail-oriented administrator, and a proactive relationship builder. The successful candidate will play a key role in supporting new business activity, ensuring that customer enquiries are handled professionally, and maintaining strong engagement with both existing and previously inactive customers.As an established equipment leasing business based in Hove, our client is committed to delivering a high-quality service to clients across a wide range of industries. The Sales Support Executive will work closely with the Sales and Operations teams to maintain the high standards they are known for, ensuring that every customer touchpoint is managed effectively and consistently. This role offers the opportunity to develop strong commercial awareness while contributing directly to the growth and retention of their customer base.During the initial three-month probation, the role will be office-based to facilitate training and team integration. Upon successful completion of probation, a hybrid working arrangement will be available.Key ResponsibilitiesOrder Support and AdministrationThe Sales Support Executive will take a structured and methodical approach to supporting new orders, ensuring accuracy and efficiency throughout the process. Responsibilities will include:<ul><li>Coordinating the administrative elements of new customer orders, ensuring that all required information is collected, verified, and processed correctly.</li><li>Maintaining detailed and accurate records within internal systems, supporting the swift progression of orders from initial enquiry to completion.</li><li>Communicating with customers to clarify order details, timelines, or documentation requirements as needed.</li><li>Working collaboratively with the Operations and Finance teams to ensure seamless processing and fulfilment.</li><li>Monitoring order pipelines and proactively identifying any areas where follow-up or clarification is required.</li><li>Supporting the creation of order summaries, internal briefs, and customer updates to ensure full visibility across departments.</li></ul>Sales Support and Lead ManagementA significant part of the role involves working closely with the sales function to maintain momentum with new business opportunities. Responsibilities include:<ul><li>Conducting structured follow-ups with prospective customers to encourage progression through the sales cycle.</li><li>Supporting the preparation of sales proposals, quotations, and relevant documentation.</li><li>Ensuring that all lead activity is accurately recorded, tracked, and updated to facilitate efficient reporting and pipeline management.</li><li>Assisting with outbound engagement to leads generated by marketing initiatives, events, or campaign activity.</li><li>Providing prompt and informed responses to sales-related queries from customers or internal stakeholders.</li></ul>Customer Onboarding and TrainingThe Sales Support Executive will also play a critical role in ensuring that new customers have a positive and well-supported start to their relationship with the business. Duties in this area include:<ul><li>Guiding new customers through the onboarding process, ensuring they understand timelines, requirements, and next steps.</li><li>Coordinating onboarding activities across internal departments to ensure a smooth and efficient transition from sales to active customer.</li><li>Delivering clear and professional introductory training sessions to new customers, ensuring they fully understand how to use systems, products, or services.</li><li>Providing additional support or refresher training when required to ensure customers can operate confidently and effectively.</li><li>Gathering feedback on the onboarding experience and offering suggestions for improvements where relevant.</li></ul>Customer Engagement and Account SupportDeveloping and maintaining strong customer relationships is essential. The role involves engaging with a wide portfolio of accounts, including those that are active or dormant. Responsibilities include:<ul><li>Conducting regular check-ins with active customers to assess satisfaction levels and identify any areas where additional support may be required.</li><li>Re-engaging inactive or dormant accounts to explore opportunities for renewed business.</li><li>Maintaining a consistent and professional communication style that reflects the values of the organisation.</li><li>Recording all customer interactions accurately within CRM systems to ensure a complete history of engagement.</li><li>Supporting the wider sales and account management teams with customer-related tasks, updates, and requests as needed.</li></ul>Skills and ExperienceThe successful candidate will ideally demonstrate:<ul><li>Strong administrative and organisational skills, with the ability to manage multiple tasks simultaneously.</li><li>Clear and confident communication abilities, both written and verbal.</li><li>Experience in a sales support, customer service, administrative, or similar role (preferred but not essential).</li><li>A proactive mindset, with the ability to take initiative and anticipate the needs of customers or colleagues.</li><li>High attention to detail and accuracy in all aspects of work.</li><li>Comfort working in a fast-paced environment with evolving priorities.</li><li>Familiarity with CRM systems, order management platforms, or similar tools.</li><li>Professionalism, reliability, and a positive approach to teamwork.</li></ul>

Sales Support Executive - Financial Services

Group Marketing Executive - Financial ServicesLocation: Hove, UK (Office-based initially, hybrid working available after successful probation)Employment Type: Full-Time (Part-Time Considered)Industry: Equipment LeasingSalary: £30,000 + PensionJob SummaryOur client is seeking a dynamic and creative Group Marketing Executive to join their team. The successful candidate will play a key role in developing and executing marketing campaigns, managing social media, conducting market research, and supporting overall brand awareness and lead generation efforts to help drive their growth. This is an excellent opportunity for an enthusiastic professional looking to grow their career in a small, but fast-paced and innovative environment within the business banking sector.Supported by the Group Marketing Director, duties will Include:<ul><li>Event booking.</li><li>Email marketing and database management.</li><li>Blog article writing.</li><li>Customer case studies.</li><li>Managing our client s social media channels.</li><li>Writing industry awards entries.</li><li>Management reporting as needed.</li><li>CRM management.</li><li>Partner marketing campaigns.</li><li>Maintaining presentations and marketing guides.</li><li>Website updates.</li><li>Competitor analysis.</li><li>Supporting sales, operations and management with material when needed.</li></ul>Qualifications and Experience:<ul><li>Bachelor s Degree in Marketing, Business, Communications, or a related field desirable but experience is just as equally valued.</li><li>Two or more years of experience in a marketing role.</li><li>Proficiency in marketing tools, including website content management, design software, SEO, social media management, and email marketing platforms.</li><li>Strong copywriting and content creation skills.</li><li>Experience with CRM and marketing automation tools is a plus.</li><li>Excellent communication, creativity, and analytical skills.</li></ul>Key Competencies:<ul><li>Strong attention to detail and organizational skills.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Team player with excellent collaboration skills.</li><li>Data-driven mindset with a passion for creativity and innovation.</li></ul>Benefits:<ul><li>Competitive salary.</li><li>Career growth and professional development opportunities within an entrepreneurial environment.</li><li>Flexible working arrangements and a supportive team environment.</li><li>Pension Scheme.</li></ul>How to ApplyIf you are a passionate and driven marketing professional, our client would love to hear from you. Please submit your CV and a Cover Letter outlining your experience and suitability for the role.

Marketing Executive - Financial Services

Aftersales Manager Department: Aftersales Reports To: Head of Business / Dealer Principal Role Purpose The Aftersales Manager is responsible for leading and developing the Service, Parts, and Workshop operations to maximise profitability, efficiency, customer satisfaction, and compliance. The role ensures manufacturer standards are met while driving performance through strong leadership, process control, and customer experience. Key Duties &amp; Responsibilities Leadership &amp; Management <ul> <li> Lead and manage Service, Parts, Workshop, and Bodyshop (if applicable) teams </li> <li> Set clear objectives and hold departmental managers accountable for performance </li> <li> Recruit, train, develop, and retain aftersales staff </li> </ul> Operational Performance <ul> <li> Drive workshop productivity, efficiency, and utilisation </li> <li> Ensure effective workshop planning and workflow control </li> <li> Monitor labour sales, recovery rates, and parts margins </li> <li> Reduce vehicle off-road (VOR) time and maximise retention </li> </ul> Financial &amp; KPI Control <ul> <li> Deliver aftersales profit targets and budgets </li> <li> Monitor and analyse KPIs including labour efficiency, recovery rate, utilisation, WIP, and CSI </li> <li> Control costs including parts, warranty, sublet, and overtime </li> </ul> Customer Experience <ul> <li> Ensure consistently high levels of customer satisfaction and CSI </li> <li> Handle escalated customer complaints professionally and efficiently </li> <li> Implement customer retention and loyalty initiatives </li> </ul> Compliance &amp; Quality <ul> <li> Ensure compliance with manufacturer standards, warranty requirements, and audit processes </li> <li> Ensure health &amp; safety, COSHH, and environmental compliance </li> <li> Maintain FCA awareness where finance products are sold in aftersales </li> </ul> Warranty &amp; Technical Oversight <ul> <li> Oversee warranty processes to minimise rejections and financial risk </li> <li> Ensure technical standards and quality control processes are followed </li> </ul> Stakeholder Management <ul> <li> Liaise with manufacturers, suppliers, and group management </li> <li> Support manufacturer audits, reviews, and performance meetings </li> </ul> Skills, Knowledge &amp; Experience <ul> <li> Proven experience as an Aftersales Manager, Service Manager, or Senior Aftersales role </li> <li> Strong commercial awareness with budget and KPI responsibility </li> <li> Excellent leadership and people management skills </li> <li> Strong understanding of manufacturer standards and aftersales processes </li> <li> Experience within a franchised dealership environment preferred </li> </ul>

Aftersales Manager

A retail company is seeking an Outdoor Leisure &amp; Christmas Department Manager in Horsham, United Kingdom. The ideal candidate should have significant retail management experience and strong leadership abilities. You'll be responsible for overseeing the team, managing stock levels, and enhancing customer satisfaction. This is a key role in ensuring the smooth operation of the department and driving sales. Apply now to lead a dedicated team and contribute to an outstanding shopping experience.

Outdoor Leisure & Christmas Dept Lead - Drive Retail Growth

Summary £46,000 - £62,000 per annum 30-35 days' holiday (pro rata) 10% in-store discount Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're confident, inspiring and always ready to get hands-on.Just like you.As a Lidl Store Manager, you're ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you'll lead from the front and guide us toward success. You'll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential.In return, we'll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do <ul><li>Motivate and support your team, learning from our Company Values</li><li>Confidently create an environment where every colleague can achieve their best work</li><li>Be responsible for managing and improving the day-to-day operations and performance of your store's KPIs</li><li>Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks</li><li>Make sure that excellent Customer Service is given to everyone who shops with us</li></ul> What you'll need <ul><li>Experience leading and developing a team in an exciting, fast-paced environment</li><li>Excellent time-management, delegation, and problem-solving skills</li><li>A pride in offering unmatched support to your customers and your team through every shift</li><li>Strong communication skills to tackle even the trickiest conversations</li><li>The confidence to monitor, manage and improve your store's key performance indicators</li></ul> What you'll receive <ul><li>30-35 days holiday (pro rata)</li><li>A fully expensed company car or car allowance</li><li>10% in-store discount</li><li>Contributory pension scheme</li><li>Enhanced family leave</li><li>Plus, more of the perks you deserve</li></ul>We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Store Manager

Salary: £50k - 58k per year + benefits and WFH Type: Permanent Grafton Banks Finance is delighted to be working with a growing business in Chichester to find a Commercial Finance Business Partner. This is a permanent opportunity offering the chance to influence decision-making and drive profitability for the business. The role <ul> <li>Work closely with the commercial team to deliver clear, accurate costing and margin analysis, to support pricing decisions.</li> <li>Help develop profitability strategies and commercial negotiations.</li> <li>Provide scenario modelling and financial guidance to senior stakeholders, enabling robust decision-making.</li> <li>Contribute to the annual budgeting process, regular forecasting cycles, and timely management reporting.</li> <li>Support SLT to deliver strategic projects and systems improvements.</li> </ul> The candidate <ul> <li>Qualified accountant (CIMA/ACCA/ACA) with strong commercial acumen.</li> <li>Advanced Excel skills; financial analysis and modelling.</li> <li>You'll need to live near Chichester to be considered.</li> </ul> Offered <ul> <li>Good benefits package alongside a competitive base salary, with hybrid work offered.</li> </ul> Please send your cv, along with your home location, to Upload your CV: Formats accepted: .doc .docx or .pdf and under 10MB file size. Contact consent: Please tick this box to allow us to contact you within the terms of our privacy notice. Grafton Banks Finance are here to help you further your career. Upload your CV now.

55 Retail Banking Jobs in United Kingdom