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<h5>Description</h5>Are you looking for a rewarding job with flexibility to work around your commitments, whilst making positive changes in young people’s lives?You will be offered available shifts (day, evening, night, weekends and bank holidays) in advance and at short notice – you choose which ones you want to work.At YMCA DownsLink Group,&nbsp;<a href="https://www.ymcadlg.org/ymca-downslink-group-about-us/" target="_blank">our mission</a>&nbsp;is to help children and young people have a fair chance to be who they want to be.&nbsp;We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.Our Values -&nbsp;we do what’s right, we work with heart, and we build real connections&nbsp;- guide and shape how we show up for children and young people we support and for each other.We are looking for Bank Supported Housing Support Workers to join our&nbsp;<a href="https://www.ymcadlg.org/where-we-work/ymca-brighton-and-hove/" target="_blank">Brighton and Hove services</a>.&nbsp;Gareth Stacey House and Lansworth House are our 24-hour supported housing services&nbsp;in central Brighton and Hove&nbsp;offering high levels of housing-related support for young people aged 16-25. The services have up to 20&nbsp;bedspaces, with shared communal facilities; the services support&nbsp;young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care.We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship buildingOur Bank Support Worker&nbsp;roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – they are great way&nbsp;into the organisation and can be a stepping stone into&nbsp;other roles.&nbsp;In this rewarding role you will&nbsp;work&nbsp;proactively and creatively alongside young people providing support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. You will contribute to the smooth and safe running of the services by providing consistency and reliability.You will ideally have&nbsp;experience of working with&nbsp;a similar client group and a&nbsp;good understanding of the key risks, challenges and opportunities for young people.If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. Please note this is a rolling advert;&nbsp;applications will be reviewed regularly, and suitable applicants will be invited to attend interviews on a rolling basis.If you would like any further information or an informal discussion about this post, please contact&nbsp;<a href="mailto:Trish.Dwyer@ymcadlg.org" target="_blank">Trish.Dwyer@ymcadlg.org&nbsp;</a>or&nbsp;<a href="https://app.healthboxhr.com/job-application/external/steven.crowe@ymcadlg.org" target="_blank">Steven.Crowe@ymcadlg.org&nbsp;</a>Should you require any assistance with our application process, please email us at&nbsp;<a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org.</a>TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification.We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.An inclusive workplace&nbsp;We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.Accessibility&nbsp;If you require assistance or have questions regarding the application process, please do contact us.YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.

YMCA DownsLink Group

Bank Supported Housing Support Worker

<h5>escription</h5>37.5 hours per week / £27,770 per annum / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.<a href="https://www.ymcadlg.org/ymca-downslink-group-about-us/" target="_blank">Our mission</a>&nbsp;is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.<a href="https://www.ymcadlg.org/where-we-work/ymca-crawley/" target="_blank">Crawley Foyer</a>&nbsp;provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 38 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the centre of Crawley, the service has strong links with and contributes to the local community.Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.We are looking for a Supported Housing Support Worker to join our Crawley Foyer team.&nbsp;Main areas of responsibilities are:Housing:<ul><li>Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living</li><li>Promote a credit culture, encouraging young people to keep up to date with all payments for rent</li><li>Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law</li><li>Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team</li></ul>Coaching and Engagement:<ul><li>Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives</li><li>Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community </li><li>Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries</li><li>Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)</li></ul>General:<ul><li>Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working</li><li>Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations</li><li>Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice</li></ul>There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.&nbsp;Please download the job profile for full role details.&nbsp;&nbsp;If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.Experience and Knowledge:<ul><li>Experience relating to housing, support work, and/or working with young people at risk</li><li>Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living</li><li>Knowledge of statutory and voluntary resources available to young people with multiple and complex needs</li><li>Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries</li><li>Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists</li></ul>Skills and Abilities:&nbsp;<ul><li>Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved</li><li>Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary</li><li>Ability to work autonomously, and use own initiative, as well as being part of a team</li><li>Clear verbal and written communication skills, good IT, and keyboard skills</li><li>Ability to de-escalate volatile situations and manage challenging behaviour appropriately</li></ul>If you would like any further information or an informal discussion about this post, please contact&nbsp;<a href="mailto:Wesley.Lucas@ymcadlg.org" target="_blank">Wesley.Lucas@ymcadlg.org</a>&nbsp;Should you require any assistance with our application process, please email us at&nbsp;<a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org</a>CLOSING DATE: Sunday 28 December 2025 at midnight. If we identify a strong candidate, we may invite them to interview ahead of the closing date.TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification.We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.An inclusive workplace&nbsp;We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.&nbsp;Accessibility&nbsp;If you require assistance or have questions regarding the application process, please do contact us.YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.

Supported Housing Support Worker

<h5>Description</h5>37.5 hours per week / £27,770 per annum / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.<a href="https://www.ymcadlg.org/ymca-downslink-group-about-us/" target="_blank">Our mission</a>&nbsp;is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.<a href="https://www.ymcadlg.org/where-we-work/ymca-brighton-and-hove/" target="_blank">Our Brighton &amp; Hove Services&nbsp;</a>&nbsp;provide supported accommodation for 35 young people at risk of homelessness across two sites.Gareth Stacey House is one of our 24-hour supported housing services offering high and medium levels of housing-related support for young people aged 16-25 with 15 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Situated in the centre of Hove, the service has strong links with and contributes to the local community. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals.We are looking for a Supported Housing Support Worker to join our Gareth Stacey House team.&nbsp;Main areas of responsibilities are:Housing:<ul><li>Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living</li><li>Promote a credit culture, encouraging young people to keep up to date with all payments for rent</li><li>Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law</li><li>Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team</li></ul>Coaching and Engagement:<ul><li>Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives</li><li>Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community </li><li>Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries</li><li>Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance)</li></ul>General:<ul><li>Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working</li><li>Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations</li><li>Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice</li></ul>There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.&nbsp;Please download the job profile for full role details.&nbsp;&nbsp;If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.Experience and Knowledge:<ul><li>Experience relating to housing, support work, and/or working with young people at risk</li><li>Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living</li><li>Knowledge of statutory and voluntary resources available to young people with multiple and complex needs</li><li>Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries</li><li>Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists</li></ul>Skills and Abilities:&nbsp;<ul><li>Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved</li><li>Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary</li><li>Ability to work autonomously, and use own initiative, as well as being part of a team</li><li>Clear verbal and written communication skills, good IT, and keyboard skills</li><li>Ability to de-escalate volatile situations and manage challenging behaviour appropriately</li></ul>If you would like any further information or an informal discussion about this post, please contact&nbsp;<a href="mailto:Trish.Dwyer@ymcadlg.org" target="_blank">Trish.Dwyer@ymcadlg.org&nbsp;</a>or <a href="https://app.healthboxhr.com/job-application/external/steven.crowe@ymcadlg.org" target="_blank">Steven.Crowe@ymcadlg.org&nbsp;</a>Should you require any assistance with our application process, please email us at&nbsp;<a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org</a>CLOSING DATE: Sunday 14 December 2025 at midnight. If we identify a strong candidate, we may invite them to interview ahead of the closing date.TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification.We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.An inclusive workplace&nbsp;We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.&nbsp;Accessibility&nbsp;If you require assistance or have questions regarding the application process, please do contact us.YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.

<h5>Description</h5>37.5 hours per week / permanent / Monday to Friday, 9am-5pm, with the requirement to work one late shift per week and be part of an out of hours 'on-call rota'.At YMCA DownsLink Group,&nbsp;<a href="https://www.ymcadlg.org/ymca-downslink-group-about-us/" target="_blank">our mission</a>&nbsp;is to help children and young people have a fair chance to be who they want to be.&nbsp;We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.Our Values -&nbsp;we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.We have an exciting opportunity for a Supported Housing Manager to lead our&nbsp;<a href="https://www.ymcadlg.org/where-we-work/ymca-horsham/" target="_blank">West Sussex Transitional Housing Services.</a> Our services provide a low level of support for young people who already have a basic level of daily living skills, and can keep themselves safe without daily supervision.&nbsp;As a Supported Housing Manager, you will oversee the daily operations, ensuring our accommodation is safe, welcoming and secure. You will work closely with and lead our Deputy Supported Housing Manager, while supporting the wider team to deliver consistent, compassionate support.We are searching for a motivational and resilient leader who thrives on developing others, championing best practice, and nurturing a collaborative and compassionate culture. You will bring a trauma-informed and psychologically informed approach to both your team and the young people we support, ensuring everyone feels understood, safe and empowered. If you are energised by leading teams, shaping services, and supporting staff to deliver exceptional, person-centred support—even in challenging moments—this could be the role for you.In delivering&nbsp;the role, you will be&nbsp;responsible for:-- Leadership and&nbsp;People Management:&nbsp;Lead and manage a team, recruiting and inducting new staff, and supporting their performance to ensure high standards of service at all times.-- Service Provision:&nbsp;Responsible for the daily operations of the service so that it meets the requirements of the service specification, and:- reflects Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.- identifies, maps and encourages the strengths and talents of each young person, enabling them to acquire the skills they&nbsp;need to lead independent and fulfilling lives.-- Partnerships:&nbsp;Develop and maintain effective working relationships with partner organisations that add value to the core, commissioned service (or have the potential to) attending relevant multi-disciplinary meetings as needed.-- General:&nbsp;Be a member of the out of hours ‘on call’ rota to provide out of hours management support to projects in the wider locality.About You – If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.You will bring substantial experience in leading and developing teams within supported housing or similar services for young people and/or adults at risk. You will have a strong understanding of the Regulator of Social Housing (RSH) and Ofsted frameworks, coupled with a solid grounding in Trauma-Informed Care and Psychologically Informed Environments.You will be a confident and effective communicator with strong facilitation and decision-making skills, able to lead your team through challenging situations with calmness and clarity. You will have proven experience in overseeing safeguarding procedures within residential services and will model professional standards, maintaining clear boundaries while fostering a culture of trust, safety and supportive relationships.If you would like any further information or an informal discussion about this post, please contact&nbsp;<a href="mailto:sharon.rawcliffe@ymcadlg.org" target="_blank">Sharon.Rawcliffe@ymcadlg.org</a>. Should you require any assistance with our application process, please email us at&nbsp;<a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org.</a>CLOSING DATE: Sunday 14 December 2025 at midnight.TO APPLY: Scroll down the page to the application form. Please download the job profile (below), which includes the full role description and person specification.We are not able to support a work permit or offer a visa sponsorship for this role. Candidates must already have the right to live and work in the UK independently.An inclusive workplace&nbsp;We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.&nbsp;Accessibility&nbsp;If you require assistance or have questions regarding the application process, please do contact us.YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.&nbsp;Successful applicants&nbsp;are required to undertake an Enhanced DBS (including the&nbsp;Children’s and Adults’ barred lists)&nbsp;check, along with a reference and background check carried out by a third-party service provider.

Supported Housing Manager

We’re looking for friendly and compassionate volunteers to join our hospice reception team. As the first point of contact, you’ll provide a warm welcome to patients, families, and visitors, offer directions, notify staff of arrivals, and assist with answering and directing phone calls. This is a meaningful opportunity to support people at a vulnerable time and play a key role in creating a calm, caring environment from the moment they walk through our doors.Please note this role is for the following shift: every four weeks on Friday, Saturday, Sunday 5-8pm. NB these can be quieter times so would work for someone who can entertain themselves between visitors.

The Martlets Hospice

Martlets Hospice

Volunteer Receptionist (St Barnabas House)

At Chestnut Tree House we will be opening a brand-new Kitchen Garden to supply produce to our hospice kitchens. There are large beds which will cultivate vegetables as well as an area for fruit bushes and trees. An activities area with raised troughs for the children, young people and families to enjoy planting will be at the centre, with paths around the fruit and vegetable beds.We are looking for someone with passion and knowledge to help us keep the area in tip top condition maintaining and developing the space.

Volunteer Kitchen Gardener (Chestnut Tree House)

Varndean School is looking to recruit an enthusiastic, committed and outstanding Receptionist to start as soon as possible. The successful applicant would be expected to provide excellent customer service for a wide range of stakeholders, including visitors, parents, students and staff. The reception area is a busy and productive part of the school and the successful applicant should have a proven track record of working in a fast-paced customer-facing working environment with competing demands.The role is 37 Hours per week, term time only. NJC Grade 4a points 9 to 10 £27254 to £27694, actual starting salary £23,611.Varndean is an excellent place to work. Ofsted in 2022 described the “inspirational leaders”, the “expert” teachers, “impressive” pupils and the “exceptionally strong” staff training.We hope you will want to pursue an application further and you are welcome to make a pre- application visit to the school.To apply please complete the application form and send/e-mail it, with a covering letter to Lynn Hill, Director of Finance and Operations, Varndean School <a href="mailto:vacancies@varndean.co.uk" target="_blank">vacancies@varndean.co.uk</a>The closing date is 9am on Monday 5th January 2026. Early applications are encouraged as the school reserves the right to interview excellent candidates in advance of this date.

Varndean School 

Varndean School Prospectus 2025

Receptionist

Varndean School is looking for a reliable and hardworking Catering Supervisor to start as soon as possible. 32.5 hours per week, term time only (39 weeks per year) 7am to 2pm Monday to Friday (incl 30 min unpaid break) Salary scale 4a point 9 - 10 (£27,254 - £27,694 pro rata) actual starting salary £20,739.74. Under the guidance of the Catering Manager, the successful applicant will provide leadership and guidance to all team members to ensure a positive customer experience., and assist the Catering Manager with ordering and invoicing processes. Reporting to the Catering Manager, this is an important role in maintaining the school’s high hygiene and kitchen standards. we are looking for someone who works well in a team, who has a systematic approach to their work and who is able to follow established procedures. Varndean is an excellent place to work. Ofsted in 2022 described the “inspirational leaders”, the “expert” teachers, “impressive” pupils and the “exceptionally strong” staff training.We hope you will want to pursue an application further and you are welcome to make a pre-application visit to the school.To apply please complete the application form and send/e-mail it, with a covering letter to Lynn Hill, Director of Finance and Operations, Varndean School <a href="mailto:vacancies@varndean.co.uk" target="_blank">vacancies@varndean.co.uk</a>The closing date is 9am on Monday 5th January 2025. Early applications are encouraged as the school reserves the right to interview excellent candidates in advance of this date.Varndean School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.We welcome applications from all parts of our community as we aspire to have a staff body that matches the social and cultural diversity of our student intake. The successful candidate will be subject to a DBS check. The school welcomes applications from all sectors of the community. Brighton &amp; Hove Schools - Taking Action for Equality

Catering Supervisor

Our Child and Family Support Team (CFST) provides counselling and therapeutic support to children, young people, and their families – including siblings, parents, grandparents, and carers. We’re looking for volunteer counsellors to join our dedicated team to help increase our reach, making sure everyone can receive the support they need in some of life’s toughest moments.Please note, we cannot accept student counsellors on placement in this role.

Volunteer Counsellor (Chestnut Tree House)

Summary:As a Waterlink Scheduling Support, you'll be responsible for coordinating with customers and field teams to ensure the timely completion of work.This includes scheduling appointments, managing workloads for field staff and contractors, and preparing daily work packs.You'll also be in charge of organising and closing out street-work notices to meet deadlines and avoid financial penalties.The role involves liaising with various internal departments and plumbers to address customer needs and resolve complaints.A key part of your job is to monitor and manage operational workloads using various systems, ensuring all scheduling tools are kept up to date and all completed work is quality-checked.Additionally, you'll report on performance metrics related to highways, commercial conversion, and new connections.Main responsibilities:<ul><li>Co-ordinating works with customers ensuring they are kept up to date with any changes or variations that occur.</li><li>Assigning field staff work based on operational and commercial requirements, work priorities and field team workloads.</li><li>Preparation of daily work information packs for contractors, gangs and plumbers.</li><li>Ensure all scheduling tools used are up to date with team briefs, training, annual leave so ensuring accurate schedules of customer appointments and management of resources.</li><li>Organise reinstatement to meet deadlines set by customers and Street-works notices.</li><li>Arrange and close street-work notices in line with Highway requirements preventing financial penalty.</li><li>Liaise with field teams and plumbers to ensure customers needs are met.</li><li>Ensuring all required plant and street-works notices are in place.</li><li>Reporting on operational &amp; commercial requirements including but not limited to Highways performance (FPN,Defects, Sec 74), Commercial Conversion, CSL &amp; New connection performance &amp; KPIs.</li><li>Liaising with South East Water departments to provide operational information, work progress and details to help resolve customer complaints.</li><li>Utilising Maximo start centres and reports to monitor and manage operational and commercial workload, updating and correcting work orders as and when required.</li><li>Using information and resources to ensure that skills &amp; knowledge are kept up to date and continuously developed.</li><li>To work as part of the Waterlink team ensuring all targets and objectives are met by supporting other areas of the department when required.</li></ul>You'll need:Skills / Qualifications / Experience<ul><li>Achieved GCSE Maths and English at Grade 4/C (or equivalent)</li><li>Strong organisational and communication skills. The ability to work as part of a team under pressure in a fast-paced environment</li><li>Strong customer services skills.</li><li>Operational background, a knowledge of Maximo, Business objects, Hi affinity GIS/Geofield.</li><li>Previous experience in a similar role desirable</li></ul>​ We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That’s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.Benefits package:<ul><li>Excellent Stakeholder pension scheme, up to 10% employer contribution.</li><li>5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.</li><li>Flexible annual leave policy to buy or sell holiday leave.</li><li>Paid volunteering days.</li><li>Cycle to work scheme.</li><li>Health cash plan.</li><li>Life assurance.</li><li>Wellbeing related benefits.</li></ul>​​ What can you expect from your recruitment?<ul><li>To apply for this position, please submit your CV on our career’s website.</li><li>It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.</li><li>Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.</li></ul>​ If this sounds like the opportunity you’ve been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.Compensation package:Starting from £26,392 p.a.

979 Jobs in Shoreham-by-Sea, UK