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<h2>Job Description</h2>The Post in ContextWe have taken positive steps in developing our site management’s approach to the ‘customer’s journey’. Through investment in facilities, systems and processes we have experienced growth in participation, but it is essential for us to continue to explore new opportunities for investment and partnership, to inspire active lifestyles within our communities.As the first point of contact you will be critical in providing a first-class customer services experience by welcoming customers positively and ensure efficiency of service and administration at reception.Customer ServiceThe priorities of the CSA’s are:<ol><li>To provide a friendly and efficient service to all customers.</li><li>To pro-actively provide information to promote the Centre to the public at all times.</li><li>To respond positively to customer enquiries.</li></ol>Reception<ol><li>To answer, promptly, incoming telephone calls.</li><li>To welcome and acclimatise visitors to the centre.</li><li>To direct customers to the correct place of activity.</li><li>To control entry and exit systems.</li><li>To use PA systems for information and control.</li><li>To maintain a clean and tidy reception area.</li><li>To be smartly presented in uniform at all times.</li></ol>Administration<ol><li>Responsible for the smooth operation of the booking system embracing system enhancements.</li><li>To control and cash up all monies during the session in accordance with the financial regulations.</li></ol>Promotion of Centre<ol><li>To promote the sale of goods and memberships.</li><li>To enrol and issue cards in relation to memberships and categories available.</li><li>To deal with customer enquiries regarding programme and course details, first aid, lost property etc.</li></ol>&nbsp;Other Duties<ol><li>To carry out other duties as required.</li><li>To adhere to Wave Active Limited’s policies and procedures</li></ol><h2>Personal Specification</h2>Disposition<ul><li>Customer focused</li><li>Driven and Enthusiastic</li><li>Passion for providing exceptional service</li><li>Can do attitude</li><li>Pro-active</li><li>Team Player</li><li>Interpersonal skills</li></ul>Experience<ul><li>Similar work environment</li></ul>Skills<ul><li>Excellent communication skills – face to face, telephone</li><li>Able to remain calm and professional in challenging circumstances</li><li>Knowledge of cash till operations and administration of cash returns</li></ul>Other<ul><li>To be flexible to the changing demands of the business</li><li>Able to react positively to changes in policy and development into new or improved areas of service activity</li><li>To be able to follow Wave Active Limited Policies and Procedures</li></ul>

Wave Active

Customer Service Advisor

<h4>Fitness Instructor – 40 hours per week</h4><h4>Based at Lewes Leisure Centre</h4>Wave Active is an award-winning charity and social enterprise, supporting our local communities with facilities, activities, and services to inspire active lifestyles.Our purpose is to “Inspire Active Lifestyles” and vision, “To be at the heart of the improvement of health and wellbeing in the Community”.We are passionate about providing services and opportunities that support individuals to gain, regain or maintain health, fitness and wellbeing improvements. Managing 15 leisure facilities and Newhaven Fort, across the Lewes District and Eastbourne Borough of East Sussex we provide health and fitness services for both members and non-members of all ages to participate in, whether that be through sport, group exercise, gym, swim, play or health services.While we offer a range of facilities and activities across our multifunctional spaces, our team is key to creating an approachable environment enabling individuals to prioritise their wellbeing and their health journey.Formed in 2006 Wave Active continues to ensure all surplus revenues generated from activities are reinvested back into the community in the form of facility developments and refurbishments, new programmes of activity and to support those with health conditions to make health improvements.The Post in ContextUndertake all functions involved in the daily operation and service delivery within Gym. This includes providing supervision of the gym floor, undertaking various gym appointments including gym programming, reviews, floor-based coaching and a high level of engagement and connection to actively recruit and retain members. As a Fitness Instructor you will be required to deliver the highest quality service throughout the Centre by inspiring and motivating customers, to increase retention and provide guidance as well as support to ensure customers achieve their goals.Main Duties<ul><li>To motivate and support customers to increase retention and support customers to achieve their goals.</li><li>To carry out gym appointments and deliver our member journey, including Welcome Workouts, Personal Plans and Plan reviews.</li><li>Provide advice and guidance to customers to ensure they use equipment safely and adopt the correct exercise technique.</li><li>Deliver gym floor group training sessions as required (cross site if/when required)</li><li>Deliver gym floor workshops as required (cross site if/when required)</li><li>Create and promote in centre gym challenges to engage</li><li>To actively participate in the membership sales process by making customers aware of the benefits of membership and group exercise participation.</li><li>To meet agreed performance KPI targets set by the Operations Manager.</li><li>Create content for websites and social media platforms in the manner of images and video material.</li><li>To assist the Operations Management Team in organising special events, program development and promotions when required.</li><li>To ensure that the gym is maintained in a clean, safe, hygienic and tidy condition during your hours of supervision.</li><li>Following &amp; adhering to site</li><li>To carry out appropriate maintenance checks and follow procedures to ensure kit is back in working order as soon as possible.</li></ul>General<ul><li>To wear the uniform provided by the centre and always adopt a high level of</li><li>To comply with health and safety processes and</li><li>Attend training sessions and team meetings as and when</li><li>Various administration tasks as and when</li></ul>Note<ul><li>You will not actively promote your private business within Wave facilities (including the car park) and to Members.</li><li>You will keep Wave informed of external classes you teach and programs you run. By advising Wave of the classes and programs you run we can ensure that there is no direct conflict of interest.</li><li>You will not promote your private business using images of Wave facilities or Wave members participating in Wave activities.</li><li>If a Wave member is also a member of your exercise classes, you may of course use their image to promote your class (subject to image release authorisation).</li><li>You will make every effort to attend team</li><li>It is desired that you will have both L3 PT qualifications and GP referral or be willing to work towards both of these qualifications.</li><li>To deliver appointments in line with relevant qualifications.</li><li>You may be required to work across different sites when cover is needed as per the needs of the business.</li></ul><h2>Personal Specification</h2>Disposition<ul><li>Customer focused</li><li>Great communicator</li><li>Driven and enthusiastic</li><li>Passions in health &amp; wellbeing</li><li>Creative and intuitive</li><li>Empathetic</li><li>Pro-active &amp; good organisation</li><li>Team Player but also a good leader</li><li>Listening skills</li></ul>Experience<ul><li>Similar work environment</li></ul>Qualifications<ul><li>L2 Fitness Instructing</li></ul>Specialist Knowledge<ul><li>Genuine interest in health and fitness</li><li>After training, to be able to undertake preventative maintenance on equipment</li><li>Knowledge of behaviour change and goal setting</li></ul>Skills<ul><li>Communication skills (verbal and written)</li><li>Computer competent, MS Office software and email</li></ul>Other<ul><li>To be flexible to the changing demands of the business</li><li>To be able to follow Wave Active Limited’s Policies and Procedures</li></ul>

Fitness Instructor

Role: Reformer Pilates Instructor Location: Hillbrow Health and Wellbeing Salary: £35.00 per class, additional pay for transition period £12.50 per hour pro-rata Hours: 1.5 to 10 casual hours available per week (Monday to Friday mornings and/or evenings &amp; weekend availability) Hillbrow Health and Wellbeing has been formed through a partnership between Wave Active ltd, and South Downs Health and Care GP Federation. Wave Active is a Charity and Social Enterprise managing leisure sites across the Lewes District and Eastbourne Borough and is passionate about providing services and opportunities that support individuals to gain, regain or maintain positive health, fitness and wellbeing. South Downs Health and Care is a Social Enterprise owned by the GP practices of Eastbourne, Hailsham, Seaford, Lewes, High Weald and Bexhill. SDHC Vision is to enable every person to live their best life. SDHC is CQC registered and runs NHS community healthcare services. Purpose of the Role With our new Reformer Pilates studio coming soon we’re excited to introduce a brand-new Reformer Pilates studio committed to providing high-quality, classes. We want to create something special for our clients – a supportive, inclusive, environment where our clients can transform their bodies and minds. If you’re passionate about Reformer Pilates and eager to help shape a vibrant, growing community, we’d love to have you join us! Your role will be to deliver high quality Reformer Movement (RM) sessions ensuring an excellent standard of instruction and care for the equipment and the RM environment. We are looking for dedicated individuals who have the confidence to engage with our customers and motivate them in a safe and fun environment, all of which underpin our principle of enabling the best possible health and wellbeing in the community. You will have the key roles of helping our members and customers achieve their personal health journey goals and aiding membership retention. You must be reliable, punctual, adaptable, and flexible with a passion for the belief in the power of physical activity to improve health and wellbeing. You will deliver classes in line with our policies and procedures, ensuring a safe environment for all attendees. Personal Specification Who we’re Looking For <ul> <li>Certified Reformer Pilates instructor with a recognized certification</li> <li>Minimum of 1 years teaching experience is desirable</li> <li>Strong communication skills and the ability to motivate and connect with clients</li> <li>Ability to effectively demonstrate all exercises/skills being taught to clients</li> <li>In-depth knowledge of anatomy and injury prevention</li> <li>Passionate about Pilates, health, and wellness, with a genuine desire to help clients achieve their fitness goals</li> <li>Professional, approachable, and adaptable, with a positive attitude</li> <li>Must be able to work daytimes evenings and weekends to deliver the timetable. – flexible working patterns available</li> <li>Reliable, punctual and accountable with a strong work ethic</li> <li>First aid trained is preferred</li> </ul> Why Join Us? <ul> <li>Be part of shaping a new business and support the culture and direction of a growing studio</li> <li>Competitive class pay including pay for class transition time</li> <li>Discounts on classes and products</li> <li>Opportunity for career growth and advancement as the business expands</li> <li>A fun, supportive team atmosphere where your ideas and contributions are valued</li> </ul> Benefits: <ul> <li>Store discount</li> <li>Class discount</li> <li>Uniform provided</li> </ul>

Reformer Pilates Instructor

We are looking for an experienced Events Manager to join a company in the events sector operating globally to produce and deliver international business summits in the sustainability sector. The Events Manager will lead organisation of international business summits, from venue sourcing and supplier &amp; client liaison and budget management to running events on the day and coordinating other teams. The Event Manager will: <ul> <li>Manage tasks, projects, and events ensuring they are delivered on time, to budget and at a high standard</li> <li>Oversee event logistics and operations including venue &amp; AV set up, hotel block bookings, floorplans, catering, exhibition planning and travel/accommodation for the team</li> <li>Collaborate with Event Assistants, speakers and stakeholders for seamless event delivery</li> <li>Plan and allocate team workloads and manage timelines</li> <li>Research and negotiate with vendors, suppliers and AV companies</li> <li>Manage events on the day, overseeing onsite teams</li> <li>Ensure speakers are fully briefed and engaged throughout the event lifecycle</li> <li>Coordinate with the marketing team to help plan event marketing campaigns</li> <li>Work with event partners to ensure the fulfilment of contract deliverables</li> </ul> Skills &amp; experience required: <ul> <li>Previous event management experience is essential and should include the ability to oversee a full event cycle from venue sourcing, budget management, stakeholder and supplier liaison, through to running events onsite</li> <li>Experience creating, monitoring and managing event budgets, ensuring cost control, value for money, and accurate financial reporting</li> <li>Excellent organisational skills and outstanding communication skills</li> <li>Proficient with Microsoft Office suite and ideally experience with registration systems / online meeting platforms such as Cvent and Swapcard</li> <li>Additional language skills in Portuguese, Spanish or Arabic would be an advantage but not essential</li> <li>Flexibility with working hours around events and a willingness to travel internationally</li> </ul> Salary, hours and company benefits: <ul> <li> 40,000 to 45,000 based on experience</li> <li>Monday to Friday 9am to 5.30pm, office based in Brighton</li> <li>25 days holiday plus bank holidays plus Birthday off, plus a volunteer day</li> <li>Contributory pension</li> <li>Life assurance scheme</li> <li>Group income protection</li> <li>Wellbeing and health benefits</li> <li>Cycle to work and electric car schemes</li> </ul> Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.

First Recruitment Services

Events Manager

Seasonal Fundraiser Make a difference this summer! Are you passionate about nature and confident talking to people? Looking for a rewarding seasonal role where every day feels different? Join the Fundraising Team in the Mid-Sussex area, where you'll help inspire public support for nature. This could be an ideal opportunity for students or those seeking recurring seasonal work. Please apply only if you live within 10 miles of desired area - Each day you can expect to be travelling to events around the local areas of Horsham, Crawley and Southwater. Position: Seasonal Fundraiser - Mid Sussex Ref: NOV Location: Mid-Sussex Salary: £25,847.00 - £27,549.00 per annum Contract: Until the end of August/Early September 2026 Closing Date: Sat, 3rd Jan 2026. We reserve the right to close this recruitment at any stage once we have made a hire. About the Role This isn't a desk job - it's all about people. Each day, you'll: <ul> <li>Travel to local venues using a company van (fuel and parking covered; average travel time up to one hour each way).</li> <li>Set up engaging and eye-catching fundraising stands.</li> <li>Chat with the public about nature and the mission.</li> <li>Inspire people to support through regular giving.</li> </ul> You'll spend your days outdoors, meeting new people, and making a tangible impact for wildlife. It takes confidence and resilience - but it's incredibly rewarding. What's On Offer: <ul> <li>Full training provided - no wildlife knowledge required.</li> <li>Stable salary (not commission-based).</li> <li>Company van for business use (all fuel and expenses covered).</li> <li>34 days annual leave (including bank holidays, pro rata).</li> <li>Supportive, inclusive team culture.</li> <li>Flexibility to work 3,4 or 5 day weeks.</li> <li>Potential opportunity to return each summer.</li> </ul> What We Need from You: <ul> <li>Passion for people and conservation.</li> <li>Confidence engaging with members of the public.</li> <li>Resilience and positivity when faced with challenges.</li> <li>Comfortable working outdoors and independently.</li> <li>A full UK driving licence.</li> <li>Willingness to travel on average up to one hour each way from home.</li> <li>Fundraising, sales or customer service experience (desirable).</li> <li>Availability to work 3 out of 4 weekends per month.</li> </ul> Additional Information <ul> <li>Start Date: February/March 2026.</li> <li>Fixed-term for 7 months, until early September 2026, with the potential to return each year.I</li> <li>Induction and training provided at HQ, Sandy, Bedfordshire (travel and accommodation is covered).</li> <li>Active fundraising season runs from April to September.</li> <li>We may close this advert early if sufficient applications are received.</li> </ul> How to Apply: Please upload your CV and complete a short online application form. Use the cover letter section to tell us why you're the perfect fit for this role. Inclusion and Diversity We're committed to creating a diverse and inclusive charity where everyone feels valued and supported. We particularly welcome applications from people of colour and disabled people, who are currently underrepresented across the environmental sector. If you need any adjustments or support to apply, please contact us. This role is not eligible for UK Visa Sponsorship. Applicants must have the right to work in the UK. The charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. Please note: This role is being advertised by NFP People on behalf of the organisation

Seasonal Fundraiser

15 - 18.5 hours per week (2 - 2.5 days), to be worked flexibly including some evening and weekend work (working pattern to be discussed at interview) £30,035 per annum pro rata / permanent. Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Our multi-faith chaplains make a difference to the lives of young people by providing a space to be heard, to have fun and to eat together. Chaplains offer non-judgemental support to residents (aged 16-25 years) around their spiritual, emotional and social wellbeing. They are there for people of all faiths, no faith, and for those exploring faith, belief and spirituality. Fundamental to our chaplaincy service are our teams of highly committed volunteer chaplains who are passionate about supporting young people. We have an exciting opportunity to be part of something meaningful as our new Chaplain, coordinating our Chaplaincy Service in Brighton and Hove. In this role, you will be responsible for recruiting, inducting, and supervising a group of up to 20 volunteer multi-faith chaplains who help deliver regular weekly chaplaincy sessions in our supported accommodation services. Chaplaincy sessions are usually run in the evenings and involve the preparation of a shared meal. You will, on occasion, also work one to one with some of our residents. The role also has an important outreach function to develop relationships with Christian and other faith/belief communities across Brighton and Hove so that those communities can support and participate in our work, including fundraising. Key responsibilities: <ul> <li>Coordinate chaplaincies at our supported accommodation services in Brighton and Hove</li> <li>Attend and actively participate in evening chaplaincy sessions (at least bi-weekly)</li> <li>Recruit, train, and support new volunteer chaplains from multiple faiths</li> <li>Provide one-to-one spiritual care and support to residents</li> <li>Develop relationships with local churches and other faith/belief organizations</li> <li>Explore potential for new chaplaincy services in other YMCA DLG services</li> </ul> About You If you are enthusiastic about this opportunity but your experience does not align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. Experience and Knowledge: <ul> <li>Good understanding of your own faith/belief system and other faith traditions</li> <li>Commitment to equity, diversity, and inclusion</li> <li>Experience recruiting, training, and supervising volunteers</li> <li>Experience working with young people, especially those with challenging life experiences</li> <li>Willingness to work with people of all faiths/beliefs and none</li> <li>Excellent communication, organization, and time management skills</li> <li>Ability to support young people experiencing distressing situations</li> </ul> Desirable: <ul> <li>Training in your faith tradition.</li> <li>Valid driving license and access to a vehicle.</li> </ul> If you would like any further information or an informal discussion about this post, please contact Should you require any assistance with our application process, please email us at CLOSING DATE: Sunday 23 November at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. Accessibility If you require assistance or have questions regarding the application process, please do contact us. YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children's and Adults' barred lists) check, along with a reference and background check carried out by a third-party service provider.

Chaplain

Harris Hill is thrilled to be partnering with a Hospice that delivers specialist palliative and end-of-life care both in the heart of the community and within their dedicated hospice. They are searching for a passionate and strategic Trust and Foundation Fundraiser to join their committed team and help secure vital funding that will directly support patients and their families during life s most critical moments.As Trust and Foundation Fundraiser, you will devise and lead a trust and foundation fundraising strategy in order to achieve set goals and financial targets. You will oversee the writing of applications for both core funding and new capital and revenue projects, ensuring the cases for support are strong and compelling. You will aim to improve their new trust acquisition and maintain their retention of existing trust and foundation supporters. You will also assist with small major donor cultivation events with the support of the Donor Relations Officer and Development Director and other senior Hospice staff to maximise impact.To be considered for this role you will need:<ul><li>Demonstrable experience of delivering significant fundraising income</li><li>Ability to communicate effectively with donors and external partners</li><li>Excellent written and verbal communication</li></ul>If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on or call him on .Salary: £34,340 FTEPermanent, Part-time (22.5 or 30 hours per week)Location: Eastbourne with hybrid workingDeadline: Monday 24th November at 9amApplication process: CV initiallyAs leading charity recruitment specialists and a certified B Corp , Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Trust and Foundation Fundraiser

We are seeking a Treasury Specialist to support the financial operations for a well-established firm, based in Lewes and involves managing treasury activities and ensuring effective financial processes.Client DetailsThis opportunity is with an organisation dedicated to serving and supporting their community. The company focuses on financial stability and operational excellence to achieve its mission.DescriptionAs the Treasury Specialist, your responsibilities will include:<ul><li>Manage and oversee daily treasury operations, including cash flow forecasting and reporting.</li><li>Ensure compliance with financial regulations and internal policies.</li><li>Support the preparation of financial statements and reports.</li><li>Monitor and manage bank accounts and transactions effectively.</li><li>Assist in developing and implementing financial strategies.</li><li>Provide insights into financial performance and recommend improvements.</li><li>Collaborate with internal and external stakeholders on financial matters.</li><li>Maintain accurate and up-to-date financial records.</li></ul>ProfileA successful Treasury Specialist should have:<ul><li>Strong knowledge of treasury and financial management.</li><li>Proficiency in accounting and finance principles.</li><li>Experience in managing cash flow and financial reporting.</li><li>Attention to detail and accuracy in financial processes.</li><li>Ability to work collaboratively with internal and external teams.</li><li>Analytical skills to identify and resolve financial challenges effectively.</li></ul>Job Offer<ul><li>Competitive salary ranging from 31,000 to 35,000 GBP.</li><li>Opportunities to contribute to a meaningful cause.</li><li>Permanent position based in Lewes, hybrid working.</li><li>Chance to develop and enhance your treasury and financial expertise.</li></ul>If you are ready to take the next step in your career as a Treasury Specialist, we encourage you to apply today!

Treasury Specialist

Events Coordinator, required to join a friendly events sales team at a prestigious hotel, located in the Forest Row, outer East Grinstead area. <ul> <li>The role will deal proactively with all sales enquiries including weddings, social functions and conferences, ensuring conversion of these.</li> <li>You will meet and build relationships with customers, produce event proposals, contracts and invoices as required, taking ownership of projects and seeing them through to execution.</li> <li>Working as part of a team, you must have excellent organisational skills and the ability to work with a range of departments to ensure continuity of service for the customer. </li> <li>This is a full-time role working 40 hours per week 5 days out of 7. </li> <li>There will be a requirement to work Saturdays on a rota basis, with the addition of bi-annual internal wedding fayres on a Sunday, as well as ad-hoc external wedding fayres, which are shared amongst the team on a rota basis.</li> </ul> Responsibilities for the role of Events Coordinator: <ul> <li>Strive to consistently deliver exceptional guest service and exceed client expectations.</li> <li>Represent the hotel with utmost professionalism.</li> <li>Collaborate with the sales team to host Wedding Fairs, hotel showcases, and client showrounds (these may take place outside normal working hours) </li> </ul> Requirements for the role of Events Coordinator: <ul> <li>Experience in an events role, ideally within a luxury venue</li> <li>Excellent communication skills</li> <li>Sales focused with particular aptitude for closing and upselling</li> <li>Desire to consistently deliver exceptional guest service and exceed client expectations</li> <li>Administration &amp; IT skills, including computer literacy and familiarity with database/booking packages</li> <li>Attention to detail, professional manner and good understanding of confidentiality issues</li> <li>Able to use initiative and remain calm under pressure</li> <li>Opera Sales &amp; Catering experience is a bonus </li> <li>Happy and confident to work independently</li> </ul> Salary for the role of Events Coordinator is given as COMPETITIVE / per annum for a 40 hour week / plus a share of the service charge is paid on top of this basic salary - this can vary / per annum. Transport would be required for this role due to location. Please send an up to date copy of your Curriculum Vitae. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK

9 Sports & Leisure Jobs in Lewes, UK