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Customer Service AdvisorLocation: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lewes Leisure CentreHours: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 29.75 hours per weekSalary:&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Up to £18,940.82 per annumClosing Date: 14th November 2025<h2>Job Description</h2>The Post in ContextWe have taken positive steps in developing our site management’s approach to the ‘customer’s journey’. Through investment in facilities, systems and processes we have experienced growth in participation, but it is essential for us to continue to explore new opportunities for investment and partnership, to inspire active lifestyles within our communities.As the first point of contact you will be critical in providing a first-class customer services experience by welcoming customers positively and ensure efficiency of service and administration at reception.Customer ServiceThe priorities of the CSA’s are:<ol><li>To provide a friendly and efficient service to all customers.</li><li>To pro-actively provide information to promote the Centre to the public at all times.</li><li>To respond positively to customer enquiries.</li></ol>Reception<ol><li>To answer, promptly, incoming telephone calls.</li><li>To welcome and acclimatise visitors to the centre.</li><li>To direct customers to the correct place of activity.</li><li>To control entry and exit systems.</li><li>To use PA systems for information and control.</li><li>To maintain a clean and tidy reception area.</li><li>To be smartly presented in uniform at all times.</li></ol>Administration<ol><li>Responsible for the smooth operation of the booking system embracing system enhancements.</li><li>To control and cash up all monies during the session in accordance with the financial regulations.</li></ol>Promotion of Centre<ol><li>To promote the sale of goods and memberships.</li><li>To enrol and issue cards in relation to memberships and categories available.</li><li>To deal with customer enquiries regarding programme and course details, first aid, lost property etc.</li></ol>&nbsp;Other Duties<ol><li>To carry out other duties as required.</li><li>To adhere to Wave Active Limited’s policies and procedures</li></ol><h2>Personal Specification</h2>Disposition<ul><li>Customer focused</li><li>Driven and Enthusiastic</li><li>Passion for providing exceptional service</li><li>Can do attitude</li><li>Pro-active</li><li>Team Player</li><li>Interpersonal skills</li></ul>Experience<ul><li>Similar work environment</li></ul>Skills<ul><li>Excellent communication skills – face to face, telephone</li><li>Able to remain calm and professional in challenging circumstances</li><li>Knowledge of cash till operations and administration of cash returns</li></ul>Other<ul><li>To be flexible to the changing demands of the business</li><li>Able to react positively to changes in policy and development into new or improved areas of service activity</li><li>To be able to follow Wave Active Limited Policies and Procedures</li></ul>

Wave Active

Customer Service Advisor

Membership ManagerDuration: Temporary role, initially for 8-12 weeks Pay: £20.00 per hour, plus £2.41 per hour holiday pay Part-time: 20 hours per week (4-5 hours per day, 4-5 days per week) Hybrid working, with the office based in Shipley, West SussexAre you a relationship-driven professional with a passion for member engagement and equestrian education?Charity People are delighted to be supporting a national membership organisation that champions high standards in equestrian education and riding school operations. With a strong focus on safeguarding, training, and inclusive access to riding, this organisation plays a vital role in supporting riding centres across the UK.About the RoleAs Membership Manager, you'll lead a small team and be responsible for delivering excellent service to ABRS+ members. You'll manage the full membership lifecycle, from onboarding and renewals to safeguarding coordination and member communications. You'll also play a key role in promoting ABRS+ to prospective members, supporting events, and contributing to marketing and policy development.This is a varied and hands-on role that combines customer service, administration, and strategic thinking. You'll work closely with the Chair, Trustees, and colleagues across development and training to ensure members receive timely support and access to the full range of benefits.Key Responsibilities<ul><li>Lead membership service delivery and manage member records</li><li>Coordinate safeguarding training and certificate distribution</li><li>Promote ABRS+ benefits and grow membership</li><li>Organise events including the AGM, training sessions, and workshops</li><li>Support marketing, newsletters, and website updates</li><li>Liaise with affiliated bodies and support governance administration</li><li>Maintain policies and support the Board of Trustees</li></ul>About YouWe're looking for someone with excellent communication and organisational skills, who thrives in a collaborative environment. You'll be confident managing multiple priorities, building relationships, and delivering high-quality service. A background in membership, customer service, or charity administration would be ideal.<ul><li>Strong client relationship and customer service skills</li><li>IT literate (CRM, spreadsheets, email, Word)</li><li>Basic finance and governance knowledge</li><li>Experience in event coordination and policy administration</li><li>Passion for equestrian education or the charity sector (desirable)</li></ul>How to ApplyPlease send your CV as soon as possible, the applications will be reviewed on a rolling basis.We want you to have every opportunity to demonstrate your skills, ability, and potential. Please let us know if you require any assistance or adjustments to ensure the application process works for you.Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Membership Manager

Required from January 2026 for the Spring Term 2026 Temporary Netball Coach (part or full time) At Roedean, we are dedicated to providing a world-class education that inspires and empowers girls aged 11-18 to achieve their full potential. Our stunning cliff-top location overlooking the sea, combined with our rich heritage and commitment to academic excellence, makes Roedean a truly unique and inspiring place to learn and work. We are proud of our inclusive and supportive community where every student is encouraged to pursue their passions and develop the skills they need for future success. The Netball Coach will assist in the daily teaching/coaching, and umpiring of netball during games afternoons and matches. The successful candidate will be a committed and inspiring Netball coach with excellent coaching experience and qualifications. An interest or experience in working with a strength and conditioning programme for performance netball players is desirable. This is a temporary position for the Spring Term 2026 only. We welcome your interest in being part of our journey at a time of continued development Roedean is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). The post is exempt from the Rehabilitation of Offenders Act 1974. The School is therefore permitted to ask job applicants to declare all convictions and cautions on a self-declaration form in advance of attending an interview (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. Please download an application pack from our website () or contact Louisa Butler via . Please note we do not accept CVs. Closing date: 9am, 7 November 2025. Due to the need to appoint quickly we reserve the right to interview and appoint at any time.

3 Sports & Leisure Part Time Jobs